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Riding the Creative Rollercoaster 
How leaders can evoke greater levels 
of creativity, productivity and innovation 
Dr Nick Udall
HYPOTHESIS 
Innovation emerges from a co-creative frequency, 
not a process. 
The way we think, relate, learn and organise 
either moves us towards this frequency or away from it. 
The leadership challenge of our time is to evoke ‘the music of innovation’ 
– to tune the frequency at which our teams and organisations operate, 
by design.
Innovation is the fuel of economic growth, and the Holy Grail 
for companies and countries around the globe. 
Wall Street Journal
The only real strategic differentiator left is 
a company’s ability to innovate, sustainably 
Gary Hamel, What Matters Now
The lack of creativity is a problem. A 2010 IBM poll of 1,500 CEOs identified 
creativity as the number one leadership competency of the future. 
Forbes
The future will continue to get more 
Volatile, Uncertain, Complex & Ambiguous 
(V.U.C.A world) 
Bob Johansen, Institute for the Future
Technology is now part and parcel of 
every problem and every solution 
Jared Cohen, Director of Google Ideas
We live by the myth that stress is the enemy in our lives. 
The real enemy is our failure to balance stress with intermittent rest 
Tony Schwartz, The Energy Project
Meritocracy 
Camaraderie 
Non-Traditional 
Integration of Work and Personal Life 
Fierce Independence 
The values of Generation Y, Knoll
Business has become, in this last half century, 
the most powerful institution on the planet. 
The dominant institution in any society needs 
to take responsibility for the whole 
Willis Harman, World Business Academy
The elements that make up a truly innovative company are many: 
a focused innovation strategy, a winning overall business strategy, 
a deep customer insight, great talent, and the right set of capabilities 
to achieve successful execution. More important than these 
individual elements, however, is the role played by corporate culture 
– the organisation’s self-sustaining patterns of behaving, feeling, 
thinking, and believing – in tying them all together. 
Booz & Co
There is a quantum leap in context 
Leaders are reaching a ceiling of capability
WHAT IS BEING CALLED FORTH IS 
A MOVEMENT OVER A SUBTLE THRESHOLD
And it starts with culture…. 
for culture eats strategy for breakfast every time
STEPPING INTO THE FOURTH REALM 
Innovator / Shaper 
Achiever 
Expert 
Opportunist 
EVOLUTION OF CULTURES EVOLUTION OF TEAMS 
Based on William Torbert and David Rooke et al 
EVOLUTION OF LEADERS 
Based on Gregory Bateson and Roger Benson et al 
Creative 
Strategic 
Operational 
Ad hoc 
Evocative 
Proactive 
Responsive 
Reactive
INNOVATION AS A CO-CREATIVE DANCE 
TANGIBLE 
INVISIBLE 
UNCONSCIOUS 
UNKNOWN 
INTANGIBLE 
CONSCIOUS VISIBLE 
KNOWN 
Flatlining
RIDING THE CREATIVE-ROLLERCOASTER 
!! 
? 
!! 
KNOWN 
UNKNOWN
BUILDING BLOCKS OF THE FOURTH REALM 
4 th 
Realm 
CREATIVE INSIGHT • COLLECTIVE BREAKTHROUGH • FLOW • 
COLLECTIVE INTELLIGENCE • PEAK PERFORMANCE
CREATIVE INSIGHT 
!! 
PEOPLE FEEL DIFFERENT ON THE OTHER SIDE OF INSIGHT 
stronger, more confident, more capable
COLLECTIVE BREAKTHROUGH 
!! 
!! 
WHEN WE SHARE A COLLECTIVE BREAKTHROUGH, IT BINDS US TOGETHER 
These moments often leave their mark, forever seared into memory
FLOW 
!!!!!!!! !! 
!!!!!!!! 
WE THEN YEARN TO STEP INTO THIS STATE MORE FREQUENTLY AND FOR EXTENDED PERIODS OF TIME 
continuing to tune our physical, mental, psychological, social, creative and decision-making capacities
COLLECTIVE INTELLIGENCE 
!!!! !!!!!!!!!! !! !! WE THEN DISCOVER A WIDER INTELLIGENCE 
!! 
!! 
!! 
!!!! 
!!! 
!! 
!!!! !! !! 
!! 
!! 
!!!! 
!! !! 
!! 
!!!! !!!!!!!!!! 
!!!! 
!! 
!! 
!!!! 
!!!! !! 
!! 
!! !! 
as we communal learn to see pattern, blend egos, bind insights and chunk (store patterns as wholes) !!
!!!!!!!!!!!!!!!!!!!! 
PEAK PERFORMANCE 
TAPPING INTO CREATIVE INSIGHTS, FLOW STATES AND COLLECTIVE INTELLIGENCE 
amplifies our creativity, productivity, innovation, collaboration and communication skills
THE MAGIC TRIUMVIRATE 
Innovation 
BRINGING THE NEW TO THE WORLD 
Creativity 
BRINGING THE NEW TO MIND 
Consciousness 
STATES & QUALITIES OF MIND
WE HAVE TWO DISTINCT SYSTEMS FOR PROCESSING INFORMATION 
THE EXPLICIT SYSTEM 
• Rules, analysis and data based 
• Expressed verbally 
• Conscious accessible (tied to PFC) 
• Located more in the shorter, closer and 
more ordered neural networks of the left 
hemisphere – good for linear connections 
and logical deductions and all the other 
keystones for standard reasoning 
THE IMPLICIT SYSTEM 
• Skills, experience, creativity and intuition based 
• Expressed non-verbally 
• Not consciously accessible 
• Located more in the meandering and broader 
dendrites in the right hemisphere – enabling far-flung 
corners of the brain to talk to one another, 
increasing the likelihood that novel stimuli 
combine (or ‘bind’) with random thoughts and 
obscure memories to create new thoughts in 
moments of CREATIVE INSIGHT. 
The two advantages of the Implicit System are speed and efficiency 
(the benefit of systemic pattern-based decision-making)
THE CHALLENGE IS TO BUILD FOURTH REALM CULTURES 
Most conventional organisations are… 
Built around the Explicit System: linear, fragmented & slow 
Risk averse and tolerant of mediocrity 
Dominated by the interplay between Beta & Alpha 
Fact-based decision-makers 
Victims of time and therefore time poor 
Ego-centric: valuing similarities 
Only able to work the parts (unable to work ‘wholes’) 
Driven by high performance norms (same old same old) 
Fear-driven, holding on too tight to the past and present 
Emotionless, hierarchical and compensation based 
More comfortable avoiding conflict and tension 
Obsessed with accountability and execution 
We design post-conventional cultures around 
The Implicit System: systemic, efficient and fast 
How risk heightens focus, and flow follows focus 
Low Alpha / High Theta with Gamma Spikes 
Pattern-based decision-making 
Masters of time and therefore time rich 
Eco-centric: valuing novelty and difference 
Patterning, binding, blending and chunking 
Insights, flow, collective intelligence & peak performance 
Purpose-driven, creatively escaping forward step-by-step 
Emotional, passionate and intrinsically rewarding 
Working intentionally with creative tension and struggle 
Freedom, shared responsibility, candid feedback and trust
IN ESSENCE, LEADERS… 
Think Talk Hold space
!! 
THE ‘SECRET SAUCE’ 
!! 
!! 
!! 
!! 
COLLECTIVE 
DIFFERENCE INTERSECTION INTELLIGENCE 
!! 
CREATIVE INSIGHT 
& COLLECTIVE 
BREAKTHROUGH + + + = 
BY DESIGN 
CREATIVE TENSION
‘Meetings’ are the stage upon which leaders perform. 
The way leaders run their meetings… 
reflects both the levels of consciousness of the leader 
and the level of consciousness of the organisational 
culture of which they are a part.
MEETING FORMS (1) 
STRATEGIC 
meetings 
Finding the most elegant 
movement forward through 
TIME and SPACE 
How best to get from here to there? 
!! 
CREATIVE 
meetings 
Stepping into the 
UNKNOWN 
What quest-ions do we 
need to breakthrough? 
OPERATIONAL 
meetings 
Managing the 
KNOWN 
What’s working 
and what’s not?
In these meeting forms, the only way of generating 
new patterns of (collective) action is by first 
generating new patterns of (collective) thought. 
The trap is repeating and defending old patterns of 
thought and action, over and over again.
THE LEADERSHIP CHALLENGE OF OUR TIME 
IS TO EVOKE “THE MUSIC OF INNOVATION”
BENEFITS OF THE FOURTH REALM 
Our physical, mental, psychological, social, creative and decision-making capacities all become magnified 
Our creativity, productivity, innovation, collaboration and communication skills all go through the roof 
A whole new world of conscious, creative and commercial possibilities open up 
We are able to literally lean into and co-create the emerging future 
We evoke the best possible version of ourselves and others – also becoming happier 
We acquire new skills e.g., our pattern recognition faculties expand 
We move from high performance to peak performance 
We become up to 5x more productive
THANK YOU
STRICTLY PRIVATE & CONFIDENTIAL 
Not to be shared with any third parties 
© nowheregroup ltd 2014

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Riding the creative rollercoaster: How leaders can evoke greater levels of creativity, productivity and innovation

  • 1. Riding the Creative Rollercoaster How leaders can evoke greater levels of creativity, productivity and innovation Dr Nick Udall
  • 2. HYPOTHESIS Innovation emerges from a co-creative frequency, not a process. The way we think, relate, learn and organise either moves us towards this frequency or away from it. The leadership challenge of our time is to evoke ‘the music of innovation’ – to tune the frequency at which our teams and organisations operate, by design.
  • 3. Innovation is the fuel of economic growth, and the Holy Grail for companies and countries around the globe. Wall Street Journal
  • 4. The only real strategic differentiator left is a company’s ability to innovate, sustainably Gary Hamel, What Matters Now
  • 5. The lack of creativity is a problem. A 2010 IBM poll of 1,500 CEOs identified creativity as the number one leadership competency of the future. Forbes
  • 6. The future will continue to get more Volatile, Uncertain, Complex & Ambiguous (V.U.C.A world) Bob Johansen, Institute for the Future
  • 7. Technology is now part and parcel of every problem and every solution Jared Cohen, Director of Google Ideas
  • 8. We live by the myth that stress is the enemy in our lives. The real enemy is our failure to balance stress with intermittent rest Tony Schwartz, The Energy Project
  • 9. Meritocracy Camaraderie Non-Traditional Integration of Work and Personal Life Fierce Independence The values of Generation Y, Knoll
  • 10. Business has become, in this last half century, the most powerful institution on the planet. The dominant institution in any society needs to take responsibility for the whole Willis Harman, World Business Academy
  • 11. The elements that make up a truly innovative company are many: a focused innovation strategy, a winning overall business strategy, a deep customer insight, great talent, and the right set of capabilities to achieve successful execution. More important than these individual elements, however, is the role played by corporate culture – the organisation’s self-sustaining patterns of behaving, feeling, thinking, and believing – in tying them all together. Booz & Co
  • 12. There is a quantum leap in context Leaders are reaching a ceiling of capability
  • 13. WHAT IS BEING CALLED FORTH IS A MOVEMENT OVER A SUBTLE THRESHOLD
  • 14. And it starts with culture…. for culture eats strategy for breakfast every time
  • 15. STEPPING INTO THE FOURTH REALM Innovator / Shaper Achiever Expert Opportunist EVOLUTION OF CULTURES EVOLUTION OF TEAMS Based on William Torbert and David Rooke et al EVOLUTION OF LEADERS Based on Gregory Bateson and Roger Benson et al Creative Strategic Operational Ad hoc Evocative Proactive Responsive Reactive
  • 16. INNOVATION AS A CO-CREATIVE DANCE TANGIBLE INVISIBLE UNCONSCIOUS UNKNOWN INTANGIBLE CONSCIOUS VISIBLE KNOWN Flatlining
  • 17. RIDING THE CREATIVE-ROLLERCOASTER !! ? !! KNOWN UNKNOWN
  • 18. BUILDING BLOCKS OF THE FOURTH REALM 4 th Realm CREATIVE INSIGHT • COLLECTIVE BREAKTHROUGH • FLOW • COLLECTIVE INTELLIGENCE • PEAK PERFORMANCE
  • 19. CREATIVE INSIGHT !! PEOPLE FEEL DIFFERENT ON THE OTHER SIDE OF INSIGHT stronger, more confident, more capable
  • 20. COLLECTIVE BREAKTHROUGH !! !! WHEN WE SHARE A COLLECTIVE BREAKTHROUGH, IT BINDS US TOGETHER These moments often leave their mark, forever seared into memory
  • 21. FLOW !!!!!!!! !! !!!!!!!! WE THEN YEARN TO STEP INTO THIS STATE MORE FREQUENTLY AND FOR EXTENDED PERIODS OF TIME continuing to tune our physical, mental, psychological, social, creative and decision-making capacities
  • 22. COLLECTIVE INTELLIGENCE !!!! !!!!!!!!!! !! !! WE THEN DISCOVER A WIDER INTELLIGENCE !! !! !! !!!! !!! !! !!!! !! !! !! !! !!!! !! !! !! !!!! !!!!!!!!!! !!!! !! !! !!!! !!!! !! !! !! !! as we communal learn to see pattern, blend egos, bind insights and chunk (store patterns as wholes) !!
  • 23. !!!!!!!!!!!!!!!!!!!! PEAK PERFORMANCE TAPPING INTO CREATIVE INSIGHTS, FLOW STATES AND COLLECTIVE INTELLIGENCE amplifies our creativity, productivity, innovation, collaboration and communication skills
  • 24. THE MAGIC TRIUMVIRATE Innovation BRINGING THE NEW TO THE WORLD Creativity BRINGING THE NEW TO MIND Consciousness STATES & QUALITIES OF MIND
  • 25. WE HAVE TWO DISTINCT SYSTEMS FOR PROCESSING INFORMATION THE EXPLICIT SYSTEM • Rules, analysis and data based • Expressed verbally • Conscious accessible (tied to PFC) • Located more in the shorter, closer and more ordered neural networks of the left hemisphere – good for linear connections and logical deductions and all the other keystones for standard reasoning THE IMPLICIT SYSTEM • Skills, experience, creativity and intuition based • Expressed non-verbally • Not consciously accessible • Located more in the meandering and broader dendrites in the right hemisphere – enabling far-flung corners of the brain to talk to one another, increasing the likelihood that novel stimuli combine (or ‘bind’) with random thoughts and obscure memories to create new thoughts in moments of CREATIVE INSIGHT. The two advantages of the Implicit System are speed and efficiency (the benefit of systemic pattern-based decision-making)
  • 26. THE CHALLENGE IS TO BUILD FOURTH REALM CULTURES Most conventional organisations are… Built around the Explicit System: linear, fragmented & slow Risk averse and tolerant of mediocrity Dominated by the interplay between Beta & Alpha Fact-based decision-makers Victims of time and therefore time poor Ego-centric: valuing similarities Only able to work the parts (unable to work ‘wholes’) Driven by high performance norms (same old same old) Fear-driven, holding on too tight to the past and present Emotionless, hierarchical and compensation based More comfortable avoiding conflict and tension Obsessed with accountability and execution We design post-conventional cultures around The Implicit System: systemic, efficient and fast How risk heightens focus, and flow follows focus Low Alpha / High Theta with Gamma Spikes Pattern-based decision-making Masters of time and therefore time rich Eco-centric: valuing novelty and difference Patterning, binding, blending and chunking Insights, flow, collective intelligence & peak performance Purpose-driven, creatively escaping forward step-by-step Emotional, passionate and intrinsically rewarding Working intentionally with creative tension and struggle Freedom, shared responsibility, candid feedback and trust
  • 27. IN ESSENCE, LEADERS… Think Talk Hold space
  • 28. !! THE ‘SECRET SAUCE’ !! !! !! !! COLLECTIVE DIFFERENCE INTERSECTION INTELLIGENCE !! CREATIVE INSIGHT & COLLECTIVE BREAKTHROUGH + + + = BY DESIGN CREATIVE TENSION
  • 29. ‘Meetings’ are the stage upon which leaders perform. The way leaders run their meetings… reflects both the levels of consciousness of the leader and the level of consciousness of the organisational culture of which they are a part.
  • 30. MEETING FORMS (1) STRATEGIC meetings Finding the most elegant movement forward through TIME and SPACE How best to get from here to there? !! CREATIVE meetings Stepping into the UNKNOWN What quest-ions do we need to breakthrough? OPERATIONAL meetings Managing the KNOWN What’s working and what’s not?
  • 31. In these meeting forms, the only way of generating new patterns of (collective) action is by first generating new patterns of (collective) thought. The trap is repeating and defending old patterns of thought and action, over and over again.
  • 32. THE LEADERSHIP CHALLENGE OF OUR TIME IS TO EVOKE “THE MUSIC OF INNOVATION”
  • 33. BENEFITS OF THE FOURTH REALM Our physical, mental, psychological, social, creative and decision-making capacities all become magnified Our creativity, productivity, innovation, collaboration and communication skills all go through the roof A whole new world of conscious, creative and commercial possibilities open up We are able to literally lean into and co-create the emerging future We evoke the best possible version of ourselves and others – also becoming happier We acquire new skills e.g., our pattern recognition faculties expand We move from high performance to peak performance We become up to 5x more productive
  • 35. STRICTLY PRIVATE & CONFIDENTIAL Not to be shared with any third parties © nowheregroup ltd 2014