The document is a resume for Craig Brown, who has 18 years of experience in consumer products management, operations management, and general management. He has held several leadership roles with major retailers like Roundys and Walmart, including Store Director and Store Manager, overseeing stores with over $95 million in annual sales. He has expertise in areas like operations, merchandising, inventory control, human resources, and financial management.

1. CRAIG A. BROWN
 525 Eastern Trail, Mukwonago, WI 53149  Home: (262) 363 0639 Cell: (262) 366 3325
 cncbrown@wi.rr.com
~ CONSUMER PRODUCTS MANAGEMENT ~
Operations & General Management • Business Solutions • Strategic Planning
Product Development & Merchandising • Team Building & Leadership • Financial Management
SUMMARY
Articulate, results-oriented customer service professional with 18 years of cross-functional expertise in business
planning, operations management, human resources and finance. Maintain responsibility for product development
through determining merchandising presentations for clients based on needs assessments. Recognized as an efficient
manager and team player who generates significant growth in sales and effectively motivates personnel to provide
superior customer service. Areas of expertise:
• Vendor Sourcing & • Scheduling & Payroll Management • Budget Preparation and Management
Negotiations
• Product Merchandising • Quality Control Management • Interview/Train/Develop associates
• Inventory Planning & Control • Cost Improvement & Avoidance • Problem Analysis and Resolution
• Production Planning • Performance Planning • Purchasing & Materials Management
• Contract Negotiation • Human Resources Leadership • Project Management & Troubleshooting
CORE COMPETENCIES
Excellent 18 year long history with the nation’s largest retailer
Extensive experience in Management, Human Resource Training & Development, Floor Management,
Merchandising, Operations and Inventory Control
Hold full P&L responsibility for all departments with $95 million in annual sales volume while overseeing a team of
500+ associates
Strong leadership and motivational skills; proven ability to quickly build rapport, establish trust, train and motivate
people of all levels to achieve their maximum potential while attaining corporate objectives
Recognized for professionalism, positive mental attitude and commitment to excellence
Effectively resolve problems, identify and analyze key information from multiple sources, determine root causes and
find the best solution from among various alternatives to eliminate them, proactively anticipate potential problems, or
take actions to prevent their occurrence
Troubleshooting - the ability to detect malfunctions in daily operations, including scheduling issues and process
problems, determining root causes and choosing appropriate solutions for operating errors
Coach and mentor Managers and/or Associates by working with them to understand their career aspirations,
performance and capabilities, and provide counsel and input on how to grow and improve their careers
Evaluate Management performance, complete documentation and meet with Managers to discuss findings and
observations
Knowledge of Human Resource policies, procedures and external regulations and laws, including those related to
benefits, wage and hour laws, harassment/discrimination, Civil Rights, ASA, FMLA, NLRA, Child Labor Laws, and
HIPAA, and the ability to enforce them, as well as to instruct others regarding procedures for proper compliance
Willingness to implement, uphold and enforce ethical standards and implement and comply with all local, State and
Federal laws and company policies and procedures
Promote an environment that exceeds the Customer’s expectations
CAREER OVERVIEW
ROUNDYS, INC. • MUKWONAGO, WI
STORE DIRECTOR 4/2008 – 12/2009
Store Director of high volume grocery operation generating over $40 million in revenue dollars.
Execute operational and merchandising plans through 4 assistant managers and over 130 associates.
Controlling management accounts with attention to essential criteria for net profit, shrinkage, wages, write-off,
cash control and store expenditure
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2. Review and analyze financial and business reports, including sales results, inventory levels, inventory tracking,
payroll and customer counts
Review past and future P&L performance and develop monthly quarterly and annual budgets for Facility
Managed food production for all perishable areas
Maintain product and quality specifications in production areas
In food-related areas: ensure adherence by Associates to standards and policies for cold chain compliance,
product rotation, sell-by and expiration dates, including identifying and directing removal of merchandise that is
distressed or unacceptable in appearance to ensure quality and freshness
WAL-MART STORES, INC. • RACINE, WI
STORE MANAGER, SUPER CENTER 7/2003 – 2/2008
Execute operational and merchandising plans through 12 assistant managers and over 500 associates.
Enforce compliance with Company and legal policies, procedures, and regulations for a Facility by integrating data
from a variety of sources and reports, managing Facility loss prevention and safety, overseeing safety, operational,
and quality assurance
Oversee and approve Associate selection, training, mentoring, scheduling, recognition and development in a Facility
and reinforce and ensure diversity awareness
Direct Department Managers in adjusting inventory, changing displays and repositioning merchandise to improve
sales potential
Implement cross and interselling strategies
Review and project sales trends; utilize sales forecast to determine scheduling
Monitor turnover levels and develop action plans to increase retention
Implement and enforce regulations regarding the selling of controlled substances, including OTC, alcohol and
tobacco
WAL-MART STORES, INC. • VARIOUS METRO MILWAUKEE AND CHICAGO LOCATIONS
STORE MANAGER 1997 - 2003
• Greenfield, WI 2000 - 2003
• Elk Grove Village, IL 1999 - 2000
• Aurora, IL 1997 - 1999
WAL-MART STORES, INC. • NORTHLAKE, IL
CO-MANAGER 1/97 - 6/97
Assist Store Manager with operations and merchandise planning and execution in large metro market
Develop necessary supervisory and delegating skills to become Store Manager
WAL-MART STORES, INC. • BLOOMINGDALE, IL, EAST DUNDEE, IL, NORTHLAKE, IL
ASSISTANT MANAGER 1991-1997
Establish budgets for each department
Manage purchasing and inventory control of $5 million of merchandise
Forecast, develop and implement merchandising plan with department managers
Personnel responsibilities: interview and hire, conduct new associate orientation, perform annual reviews, handle
benefits orientation for all associates
WAL-MART STORES, INC. • NORTHLAKE, IL
TRAINING ASSISTANT 1991-1997
Interview and hire 250 associates to completely staff a new facility
Organize and manage successful orientation and training of all associates
Ensure all Federal, State and Company laws and policies upheld at all times
Control associate turnover through communication and continued training
Audit systems on a monthly basis to ensure operational standards and wage guidelines successfully executed
WAL-MART STORES, INC. • MOUNT PROSPECT, IL
SET-UP SUPERVISOR 1991-1997
Selected to participate in the outfitting of a new store
Train new associates for specific job tasks
Design merchandise layout for specific areas to optimize product sales
Conduct motivational and problem solving sessions to promote team building among new associates
EDUCATION & CERTIFICATIONS
B.S. IN BUSINESS ADMINISTRATION, DECEMBER, 1990
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3. UNIVERSITY OF NEVADA, LAS VEGAS
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