Michael Campbell has over 20 years of experience in home improvement retail and service industries, holding executive roles at Masco Corporation and leadership roles at Delta Faucet Company and Behr Process Corporation. He has a proven track record of effectively guiding organizations, developing new business, managing operations and P&Ls. Currently he is the Vice President of Operations at Masco Support Services, responsible for a $21M budget and operational strategy supporting $3B in sales.

1. Michael W. Campbell Jr., M.B.A.
111 Castle Bay Ct, Mooresville, NC 28117
Work: (704) 660-7246 Cell: (704) 881-4415 Email: michaelwcampbelljr@me.com
CAREER PROFILE
Proven leader with experience in effectively guiding the vision and purpose of an organization from inception to critical
mass and successful longevity. High performer with comprehensive new business development, operations, and P&L
management experience in home improvement retail and service industry. Natural strengths in dealing with ambiguity,
efficient organizational design, productive communication, and critical thinking.
• Customer Focused • Strategic Analysis
• Breakthrough Process Development • Remote Management Experience
• Persuasive Negotiating • Innovative Solution Creation
PROFESSIONAL EXPERIENCE
Masco Corporation Taylor, MI (NYSE: MAS)
Masco Corporation is one of the world’s largest manufacturers of brand-name products for the home improvement and new
home construction markets.
VICE PRESIDENT OPERATIONS – Masco Support Services – Davidson, NC (July 2014 – Present)
Executive level position with responsibility over $21M Operating Budget, implementation of Masco strategy and
management and development of operational competitive advantages for The Home Depot, Lowe’s and Walmart office
supporting $3B in sales.
• Implemented Strategy Deployment Process culminating in 17% reduction in SG&A as a percentage of sales
and $35M dollars in Value Creative Activities.
• Developed First Team Mentality integrating four disparate offices into single support platform.
• Improved Customer Communications with new VOC Process, and Quarterly Support Reviews.
• Upgraded Analytic Capabilities delivering a unique consistent delivery system.
VICE PRESIDENT RETAIL OPERATIONS - MRSS – Mooresville, NC (March 2009 – 2014)
Executive level position with responsibility for internal financial controls, implementation of Masco strategy and the
development of operational competitive advantages for $900M customer.
• Led Business Transformation including complete organization re-design, business and personal development
plan process creation, supporting technology implementation, recognition and compensation re-alignments and
organization wide department objective setting and SOP oversight.
• Facilitated Internal Long Range Planning and Annual Operating Plan Processes.
• Fully Leveraged Resources lowering cost of service during economic decline and recovery.
Delta Faucet Company Indianapolis, IN (Subsidiary of Masco Corporation. NYSE:MAS)
A worldwide leader in faucets and related accessories, Delta Faucet Company sells products in more than 53 countries.
Within the United States, the company’s faucets are sold to DIY consumers, builders, and contractors through a
nationwide distribution channel of retail stores and wholesale showrooms.
DIRECTOR OF SALES - LOWE’S – Mooresville, NC (Sep. 2007 – 2009)
Sales Management position responsible for managing $150M Lowe’s Home Improvement account
• Maximized Existing and New Sales by directing Delta supply-chain, marketing, and customer service teams
and collaborating with Delta product development team and customer – Design Collaboration, Consumer
Research, and Market Analysis and Line Review process.
• Developed Business Plan and presented quarterly to senior management team.
• Effectively Managed $6M Promotional Budget – exceeded sales goal while maintaining 80% budget spend

2. Michael Campbell - Professional Experience Cont.
Masco Corporation Taylor, MI (NYSE: MAS)
NATIONAL OPERATIONS MANAGER - MRSS – Mooresville, NC (Sep 2006 – 2007)
National Management position responsible for the implementation of Masco service strategy within Lowe’s Home
Improvement and the development of more than 275 representatives.
• Developed Effective National Service Models for Masco program introductions.
• Restructured Organization enhancing service capabilities while surpassing changing customer needs.
• Created Operational Standards ensuring consistent service expectations – Store Review, National Schedule,
and Set Standard Templates.
REGIONAL MANAGER - MASCO RETAIL SALES SUPPORT – Mooresville, NC (Aug 2000 – 2006)
Regional Management position responsible for the development of up to 35 representatives covering states west of the
Mississippi representing Masco product in more than 200 Lowe’s locations.
• Created Initial Operational Best Practices for MRSS launch with 13 Masco Business Units and Lowe’s.
• Built Durable Competitive Advantages by developing customer focused core competencies.
• Initiated New Hire Training Program and consistent recruiting practices ensuring consistent service.
• Increased Sales by 200% by implementing new regional programs and fully leveraging existing programs.
Behr Process Corporation Santa Ana, CA (Subsidiary of Masco Corporation. NYSE:MAS)
Behr Process Corporation has been one of America’s leading manufacturers of premium architectural coatings since 1947.
Behr’s paints, stains, and specialty coatings are sold primarily through major home centers and other retailers.
TRAINING AND MERCHANDISING REPRESENTATIVE - BEHR – Austin, TX (Jan 1997 – 2000)
Territory sales and training position responsible for product representation and sales in up to 10 Home Depot locations
in Southwest Texas.
• Conducted training seminars for Home Depot employees and consumers on benefits of Behr products.
• Achieved annual sales of $1M within a single location - first time achieved in 10 state region.
• Home Depot Vendor of the Year Award - 1998
• Kevin Jaffe Award - 1998
EDUCATION
Wake Forest University Schools of Business - Winston-Salem, NC December 2009
• Masters of Business Administration – Focus on General Management.
University of Houston – Clear Lake, TX August 1996
• Bachelor of Arts in Humanities.
PERSONAL INTERESTS
Family – Woodlawn Annual Fund Leadership Team
Running – 10 Marathons run with a goal of running one in all 50 States