- Events will incorporate both individual and group learning through a mix of lecture, hands-on practice, and peer collaboration - Programming will be tailored to meet the specific needs and skill levels of each community through assessments and feedback - Resources like GCF Global and Northstar Digital Literacy will be used flexibly based on learner goals, with trainers providing guidance

1. [r]evolution:
Resources and Strategies for
Teaching Basic Digital Skills

2. //Agenda
1) ReviewDigital LiteracyConcepts
2) Digital SkillsPedagogy
3) Overviewof Learning Resources
4) ProgramStructure/Formatting

3. Digital Literacy Review
DigitalLiteracy can be best definedas theability to have informedand active
_____________ withdigital technologies.
The DigitalLiteracy _______ presents the challengeof digital literacyrequiring practice
withtechnologies thatare difficultto use withoutdigital literacy.
The most important component of digital literacy educationis creating a safe and
supportive __________

4. Digital Literacy Review
DigitalLiteracy can be best definedas theability to have informedand active
participationwith digital technologies.
The DigitalLiteracy Paradox presents the challengeof digital literacy requiring
practice with technologiesthatare difficultto use withoutdigital literacy.
The most important component of digital literacy educationis creating a safe and
supportive environment.

5. Digital Literacy Review
Whatdo we needto fully participate?
I. We needto develop digital technologyskills throughpractice, trial, and error.
II. We needthe ability to integratedigital technologyintoour daily life.
III. We needto have an awareness of the risks and consequences of our digital
behavior.

6. Digital
Awareness
Digital
Integration
Digital
Literacy
Digital
Skills
//Digital Literacy Web

7. IL Broadband READY Southeast
Educator Workshop Schedule
6/10/21-DigitalLiteracy/DigitalCitizenship(Awareness)
7/8/21- BasicComputerPedagogy(Skills)
7/28/21-TeachingSocialMediaUse(Integration)
TBD-ParentingandSocialMedia(Awareness)
TBD-DigitalCareer Development(Skills)

8. Digital Skills Pedagogy
• Primary Goal:Enablethe Cycle of Inquiry
Ask Question
Investigate Solutions
Take Action
Discuss & Reflect

9. Digital Skills Pedagogy
• Whatdoesthe Cycle ofInquiry looklikein action?
Howdo I download a
photo from Facebook?
Check the Facebook
Help Center
Click on the “options dots”
and click “Download”
Did that work? If so, what
is ournext question?

10. Digital Skills Pedagogy
• Whatdoesthe Cycle ofInquiry looklikein action?
Why can’t I hear sound
from my computer?
Refer to teacher
knowledge, followed by
searchengine
One solutionis tocheck
whetherornotsoundis muted
onthe taskbar(PC)
I still can’t hearsounds
playing! So…

11. Why the focus on Inquiry?
• DigitalLiteracyskills cannotbe learned
passively.
• InquiryPedagogyfocuses onactive,self-driven
learningin a safe andcommunalenvironment.
• Therole of theeducatorshifts from thatof the
“mage onthestage” tothatof the“guideonthe
side”

12. Stop & Reflect:
What do you perceive your general roles to be in regards to educatingyour
students/patrons/communitymembers?
Do these rolesalignwith the role of the educator in the inquiry model? If not,
how could you adjustyour conceptionof these roles?

13. Digital Skills Pedagogy
Whatare the educator’s roles in thecycle of inquiry?
I. Facilitator of LearningEnvironment
II. Primary KnowledgeReference
III. Research Aide
IV. Springboard for Ideas and Questions
V. Collaborative Learner

14. How to enact the cycle of inquiry?
After introducingthe concepts for a lesson or program:
“Whatarethreethingsyoudon’tknowhowtodowith_________ thatyouwouldliketo
learn?”
“Whatisacommonissueyouhaveusing____?”
“Whatissomethingyoudon’tunderstandaboutcomputersthatyouwouldliketofigure
outtoday?”
“Whataresomegoalswecansettogetherasagroup?”

15. Barriers to Inquiry
FearofAdmissionoftheUnknown
Howtoaddress:Discussyourownstruggleswithtechnologyandencourageotherstodoso;donotuse
words/phraseslike“Iwas sodumb/stupid.”
FearofImpatientInstructor
Howtoaddress:Maintaina calmandfriendlytone,evenifstudentsthemselvesbecomefrustrated.
FearofFailure
Howtoaddress:Learningbasiccomputeruseisa cycleoftrialanderror;staysupportiveandencouragingat
alltimes,implementingpositiveverbalfeedbackwhena skillismastered.
Through the processof inquiry, students can overcomethe Digital Literacy
Paradoxand learn collaboratively.

16. Results of Inquiry
The inquirycycle can be resolved in a numberof ways:
1) The answer to the student’sinquiryis successfullylocated, enacted, and
understood.
2) The studentis unableto findthe answer they are looking for, but theprocess leads
them to anotherquestion or an unexpectedsolution.
3) Studentand instructor decide thatmore research is neededto address the
student’s inquiry, reflectingon whatthey’ve learned from whatdidn’t work.

17. Working with Older Adults
•Avoid jargonwhen possibleand define essentialterms;research shows
thatolder adultstend to know some but notallcommon ICT terms.
•Media representationsof older adultsas beinghelplessin regards to
technology have been detrimentalon many adults’self-perceptionof their
abilities toutilizenew technologies.
•In reality,older adultsoften“leapfrog” over generationsof technology, but
require a safe and supportive learning environment.

18. Stop & Reflect:
Consider a successful teaching experience you have had withan older community
member. Describe the scenario and what you did to create a positive learning
experience for them.
Now, consider an unsuccessfulteachingexperience youhave had withan older
communitymember. Describe thescenario; what could have gonebetter, and what did
the experienceteach you?

19. Let’s jam!
On the jam board, write a digitalliteracyskillthatpatrons or studentsat your site
have struggled with.
As we look through the curricularmaterials,we willcross skillsoff that they
address.

20. Curricular Resources – GCF Global
GCF Globaloffers free videoandtexttutorialsona variety of
internet/app/skillsbaseddigitalliteracytopics.Manyofthetutorialsendwith
a briefreviewquiz,andsomeofthemoffer interactivity.
Thewebsiteincorporatesa search bar,allowingforstudentstosearchup
specificquestionsas wellas broader topics.
Thesite’smaindrawbacksare itsgeneral lackofinteractivity,lackofsufficient
skillsassessments,andoverallboringness.

21. Curricular Resources – Northstar Digital Literacy
Northstar Digital Literacy is an online learningplatform developed by
the MN-based non profit Minnesota Connect. It offers fully interactive
learning modules as well as free-to-use assessments that provide skill-
specificfeedback.
Users can make an account and log into NDL through a certified testing
location.
Yearly subscription costs start at $500 for an individual site, up to
$1,200 for a multi-sitesubscription… related details TBA 

22. Individual Work Time
Using your device or laptop,look through the educational materialsavailableon
GCF Globaland Northstar DigitalLiteracy websites,remembering to go through
the external resources list.
As youdo so, take note ofany resources thatseem especiallyuseful

23. Structuring your Class/Program
• Prioritize Active Learning& Collaboration
• What does thatlook like for your site?
• How can you best utilize your available resources?
• Formal Group Work?
• Video/Lecture Introduction?
• Open Q&A Time?
• Instructor-lead SkillsDemonstrations?

24. Structuring Your Class/Program
•Recognize the Needs of your Community
• What skill level are you assumingyour patrons have on entry?
• BYOD (Bring Your Own Device) format or technology provided?
• What is the “target demographic” for your programming; whatgets themin the
door?
• How long do you intendyour program to run?
• Will your program be recurring?

25. Structuring Your Class/Program
Benefits -One-on-One Learning
• Individual learner needs get addressed
almost immediately.
• Stronger connection between learner and
instructor.
• Instructor can individualize resources and
practice methods.
• Some students may feel apprehensive about
returning to group settings post-COVID
Benefits -Group Learning
• Group can offer new questions and answers
which benefit everyone.
• Collaboration fosters community and sense
of agency.
• Opportunity for learners to mentor and assist
one another
• Some students willwelcome the opportunity
to return to group settings post-COVID

26. Structuring Your Class/Program
Ways to IntegrateLearningResources:
• Begin withFormal Presentation
• Begin withassessmentas pre-test to determineskills
• Have resources pre-loaded on devices and allow studentsto work individuallywith
trainers “floating”
• Allow Q&A to direct goal-settingor individual use of resources.

27. Site Collaboration
With your fellowtrainers, discusswhat formattingwillwork best for digitalskills
programming at your site.
How willyour events be promoted?
What range of topics willbe covered?
How many trainers will bepresent for each event?