This document discusses research and the differences between quantitative and qualitative research. It defines research as a scientific process that involves identifying topics, gathering data, forming hypotheses, analyzing data, and drawing conclusions. Quantitative research aims to evaluate objectives and examine cause-and-effect relationships through numerical data collection and analysis, while qualitative research explores social intentions and makes use of verbal language and personal engagement to understand issues. The document also provides guidelines for formulating a clear and focused research problem, such as stating the problem concisely and ensuring it can be empirically investigated.