The document discusses some technical and non-technical limitations of B2C e-commerce including protocols not being standardized, insufficient bandwidth, difficulty integrating systems, customer fears around privacy and security, cultural and linguistic challenges, lack of critical mass in certain markets, and resistance to change. It also provides a high-level overview of an e-commerce order processing workflow involving order placement, cancellation, payment processing, shipment tracking, returns and more. Finally, it discusses how virtual fitting rooms can help online shoppers virtually try on clothes and help retailers through increased sales and reduced costs and returns.
Award-winning Mosaic Clienteling puts customer-centric retailing at your fingertips. Mosaic Clienteling is an in-store, associate-facing relationship selling system for retailers. It is designed to provide knowledge of the enterprise across channels to associates on store floor: at the point of decision.
The Balancing Act: How to Toe the Line Between Personalization & PrivacyVe Interactive, US
For your brand, traditional personalization may not be an option. Whether it’s due to strict industry regulations or the sensitive consumer information entered, you’re stuck between a rock and a hard place – personalization vs. privacy.
Award-winning Mosaic Clienteling puts customer-centric retailing at your fingertips. Mosaic Clienteling is an in-store, associate-facing relationship selling system for retailers. It is designed to provide knowledge of the enterprise across channels to associates on store floor: at the point of decision.
The Balancing Act: How to Toe the Line Between Personalization & PrivacyVe Interactive, US
For your brand, traditional personalization may not be an option. Whether it’s due to strict industry regulations or the sensitive consumer information entered, you’re stuck between a rock and a hard place – personalization vs. privacy.
Xretail is a leading Cross Channel Retail platform that enables retailers to engage customers Through their online store, Mobile store, and Facebook store.
Xretail seamlessly integrates with Microsoft Dynamics RMS, and RetailPRO
Simplify, Optimize and Secure every Stakeholder Communicationmhough
Customers' expectations are changing. Companies' systems are changing. How can you engage and retain customers in such a complex environment? By Simplifying, Optimizing and Securing every communication. This presentation will show how your company can create a "Communication Hub" that will unify communications across business units; create highly personalized documents for customers, and partners; and deliver your message in the manner that the stakeholder chooses- be it paper, email or social media. By using the Communication Hub strategy, you can economically add sophistication, customization and flexibility to your communications, while also making document production simpler, more reliable, and more secure. Choose to attend this session and choose to Optimize every Customer Contact.
5 Key Areas to focus on to Succeed in B2B E-commercei95Dev
B2B e-commerce is growing fast – Frost & Sullivan forecasts B2B e-commerce sales worldwide to be $12 trillion by 2020, up from $5.5 trillion in 2012. As businesses embrace online trading it is important to ensure that it is done right. No matter the efforts, creating a new online b2b store or upgrading the existing platform, it is essential to focus on the following areas:
5 things that are broken with (3rd Party) Cookies - who is disrupting trackingChris Garner
We use this to 100% accurately track all of our Woolworth's gift card purchases.
The method is simple we are given an encrypted token by Woolworth's which we pass in every click. Woolworth's identify the token as a trusted source and displays exactly the content that is relevant to the consumer, the consumer then purchases and Woolworth's do a server to server call to pass the data directly into our database in real time.
No (3rd party) cookies, no discrepancy, no problem.
Now I am not saying every traffic source requires this type of integration as that would be costly but if one site is delivering 1% of your sales then it would make sense to generate a proper tracking system that is 100% more robust than cookies.
The consumer can then take the actions advertisers are hoping for and that marketers can then correctly measure their campaign performance.
The problems with (3rd party) cookies
They can be blocked by almost any browser plugin, virus software, and Ad Blocker
They can be deleted at any time
They are not trusted by users
They can be corrupted
They are antiquated it is 2016 and I can not think of one significant improvement in cookie tracking or reliability
- Achieving Customer Intimacy using IBM SPSS tool.
- Efficient Tool, Popular for the Analytics and the Predictive Modelling
- Used for Tracking Customer's Attitudinal Behavior to target for the different products accordingly.
eCommerce Web design is more than just using colors, aligning blocks & applying sliders. In this talk, I'll make you aware about latest eCommerce design trends and career scope of an eCommerce Web Designer beyond a regular Web Designer.
They’re still in their late teens, but actresses/writers Mimi Dávila and Laura Di Lorenzo, aka The Chonga Girls, are highlighting and spearheading a burgeoning Hispanic-American cultural movement.
They’re a YouTube sensation but by no means a fluke. The Chonga Girls are talented and witty writers, actresses and comedians.
Xretail is a leading Cross Channel Retail platform that enables retailers to engage customers Through their online store, Mobile store, and Facebook store.
Xretail seamlessly integrates with Microsoft Dynamics RMS, and RetailPRO
Simplify, Optimize and Secure every Stakeholder Communicationmhough
Customers' expectations are changing. Companies' systems are changing. How can you engage and retain customers in such a complex environment? By Simplifying, Optimizing and Securing every communication. This presentation will show how your company can create a "Communication Hub" that will unify communications across business units; create highly personalized documents for customers, and partners; and deliver your message in the manner that the stakeholder chooses- be it paper, email or social media. By using the Communication Hub strategy, you can economically add sophistication, customization and flexibility to your communications, while also making document production simpler, more reliable, and more secure. Choose to attend this session and choose to Optimize every Customer Contact.
5 Key Areas to focus on to Succeed in B2B E-commercei95Dev
B2B e-commerce is growing fast – Frost & Sullivan forecasts B2B e-commerce sales worldwide to be $12 trillion by 2020, up from $5.5 trillion in 2012. As businesses embrace online trading it is important to ensure that it is done right. No matter the efforts, creating a new online b2b store or upgrading the existing platform, it is essential to focus on the following areas:
5 things that are broken with (3rd Party) Cookies - who is disrupting trackingChris Garner
We use this to 100% accurately track all of our Woolworth's gift card purchases.
The method is simple we are given an encrypted token by Woolworth's which we pass in every click. Woolworth's identify the token as a trusted source and displays exactly the content that is relevant to the consumer, the consumer then purchases and Woolworth's do a server to server call to pass the data directly into our database in real time.
No (3rd party) cookies, no discrepancy, no problem.
Now I am not saying every traffic source requires this type of integration as that would be costly but if one site is delivering 1% of your sales then it would make sense to generate a proper tracking system that is 100% more robust than cookies.
The consumer can then take the actions advertisers are hoping for and that marketers can then correctly measure their campaign performance.
The problems with (3rd party) cookies
They can be blocked by almost any browser plugin, virus software, and Ad Blocker
They can be deleted at any time
They are not trusted by users
They can be corrupted
They are antiquated it is 2016 and I can not think of one significant improvement in cookie tracking or reliability
- Achieving Customer Intimacy using IBM SPSS tool.
- Efficient Tool, Popular for the Analytics and the Predictive Modelling
- Used for Tracking Customer's Attitudinal Behavior to target for the different products accordingly.
eCommerce Web design is more than just using colors, aligning blocks & applying sliders. In this talk, I'll make you aware about latest eCommerce design trends and career scope of an eCommerce Web Designer beyond a regular Web Designer.
They’re still in their late teens, but actresses/writers Mimi Dávila and Laura Di Lorenzo, aka The Chonga Girls, are highlighting and spearheading a burgeoning Hispanic-American cultural movement.
They’re a YouTube sensation but by no means a fluke. The Chonga Girls are talented and witty writers, actresses and comedians.
Presentation on metaphor and measurement given in invited symposium on validity in measurement, International Meetings of the Psychometric Society, July 2012
Learn How to Create a Seamless Omni-Channel Retail ExperiencePerficient, Inc.
The smarter consumer is redefining the shopping experience. Are you prepared?
A personalized shopping experience includes the ability to deliver a seamless omni-channel experience where the consumer can interact with your brand via any combination of channels. It ensures that all back-end systems are integrated and able to share information about the customer’s brand interactions regardless of the channels involved.
Join us as Perficient’s industry experts share how they work with large retailers to deliver an end-to-end solution that streamlines operations and increases capabilities utilizing IBM’s Sterling Order Management software. We'll look at real customer implementation stories and hold an interactive Q&A to show how your organization can achieve a seamless omni-channel experience.
Code Red for CODE-P: What’s a Customer Omnichannel Digital Experience Platfor...Precisely
As customer communications management (CCM) continues to evolve to a more customer experience management (CXM) focus for companies at a rapid pace, we are seeing a new category emerge in the market. CODE-P’s, or Customer Omnichannel Digital Experience Platforms, enable organizations to offer a holistic approach to managing all customer communications – transactional, servicing and marketing – while simultaneously creating a more seamless and cohesive end-customer experience. The impact of this shift is significant – 63% of bank customers for example, say they would switch banks if communications don’t meet expectations. But if you’re trying to combine legacy systems it’s not an easy task, as fragmented systems were not designed to evolve together leaving you at risk for significant customer attrition.
With the recent announcement of the acquisition of CEDAR CX by Precisely, this new CODE-P category is taking shape, combining the expertise of hosted managed service platforms with legacy CCM service providers. And Aspire believes this cloud-based solution will help companies further fast-track changes and innovation in regulated communications. Join this Aspire-hosted webinar to hear from experts Kaspar Roos, founder & CEO of Aspire; Greg Van den Heuvel, EVP & GM of Precisely; and Richard Bishop, Sales EVP of Precisely, on the future of this space and the impact customer communications can make on the success of your CX.
Cloud computing is less a technological revolution than it is a business revolution. In this session we'll look at trends that are driving cloud computing and the opportunities these bring to ISV organizations to compete in the marketplace. We’ll see how cloud computing can change an ISV's business model in potentially radical new ways and discuss concrete ways your business can grow in the modern world of software.
Industry Shake-Up: 2023 Commerce Trends To Rock Your WorldAggregage
Join this exclusive conversation with our expert panelists and learn how you can thrive as an e-commerce retailer - even when faced with adverse market challenges. Don't miss out; register today!
Exploiting Artificial Intelligence for Empowering Researchers and Faculty, In...Dr. Vinod Kumar Kanvaria
Exploiting Artificial Intelligence for Empowering Researchers and Faculty,
International FDP on Fundamentals of Research in Social Sciences
at Integral University, Lucknow, 06.06.2024
By Dr. Vinod Kumar Kanvaria
A workshop hosted by the South African Journal of Science aimed at postgraduate students and early career researchers with little or no experience in writing and publishing journal articles.
Macroeconomics- Movie Location
This will be used as part of your Personal Professional Portfolio once graded.
Objective:
Prepare a presentation or a paper using research, basic comparative analysis, data organization and application of economic information. You will make an informed assessment of an economic climate outside of the United States to accomplish an entertainment industry objective.
The simplified electron and muon model, Oscillating Spacetime: The Foundation...RitikBhardwaj56
Discover the Simplified Electron and Muon Model: A New Wave-Based Approach to Understanding Particles delves into a groundbreaking theory that presents electrons and muons as rotating soliton waves within oscillating spacetime. Geared towards students, researchers, and science buffs, this book breaks down complex ideas into simple explanations. It covers topics such as electron waves, temporal dynamics, and the implications of this model on particle physics. With clear illustrations and easy-to-follow explanations, readers will gain a new outlook on the universe's fundamental nature.
This slide is special for master students (MIBS & MIFB) in UUM. Also useful for readers who are interested in the topic of contemporary Islamic banking.
MATATAG CURRICULUM: ASSESSING THE READINESS OF ELEM. PUBLIC SCHOOL TEACHERS I...NelTorrente
In this research, it concludes that while the readiness of teachers in Caloocan City to implement the MATATAG Curriculum is generally positive, targeted efforts in professional development, resource distribution, support networks, and comprehensive preparation can address the existing gaps and ensure successful curriculum implementation.
Thinking of getting a dog? Be aware that breeds like Pit Bulls, Rottweilers, and German Shepherds can be loyal and dangerous. Proper training and socialization are crucial to preventing aggressive behaviors. Ensure safety by understanding their needs and always supervising interactions. Stay safe, and enjoy your furry friends!
Biological screening of herbal drugs: Introduction and Need for
Phyto-Pharmacological Screening, New Strategies for evaluating
Natural Products, In vitro evaluation techniques for Antioxidants, Antimicrobial and Anticancer drugs. In vivo evaluation techniques
for Anti-inflammatory, Antiulcer, Anticancer, Wound healing, Antidiabetic, Hepatoprotective, Cardio protective, Diuretics and
Antifertility, Toxicity studies as per OECD guidelines
3. The WorldWideWeb Browser Netscape Navigator Amazon.com Radio HK Dell and Cisco Rudimentary Web sites Dot-com Bust Amazon.com 1 st Full-year Profit
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14. Order Placed Cancel Order Assign Sales Check Gift Card used? Batch Gift Card Check Batch Credit Card Check Fraud Check Set Tran Date Failed Failed Failed Yes No
15. Order Shipped for Home Delivery Yes No Is Reservation Available? Get Reservation Store Pickup Vendor Direct Gift Card
17. Confirmed Order Set Transaction Date WCS DB Order sent to Vendor Direct System Order sent to Gift Card System Order sent to Inventory Mgmt System Data base Receive Shipping and Tracking TCP/IP FTP FTP Receive Shipping and Tracking TCP/IP Determine Refund Returns Settlement WCS DB WCS DB FTP External Interface
1990: Tim Berners-Lee wrote "The WorldWideWeb browser" using a NeXT computer. 1994: Netscape released the Navigator browser in October under the code name Mozilla. 1995: Jeff Bezos launched Amazon.com and the first commercial 24 hr. internet only radio station "Radio HK" started broadcasting. Dell and Cisco began to aggressively use Internet for commercial transactions. 1998-2000: Substantial number of businesses in the United States and Western Europe developed rudimentary Web sites. 2000: The dot-com bust. Lot of e 2003: Amazon.com : first-ever full-year profit.
o increase sales - this is the first thing that people consider when dealing w e-commerce o decreasing costs o increase profits o understanding that profits is not the same as sales o Expands the size of the market from regional to national or national to international o Contract the market o reach a narrow market o target market segmentation allows you to focus on a more select group of customers o and therefore have a competitive advantages in satisfying them Decreasing costs o costs of creating the product o marketing o of promotional material o costs of distribution eg. Netscape allowing you to download instead of waiting to get the CD by mail o costs of processing (orders from the customers) repeat activities and information processing of handling customer phone calls of handling sales inquiries determine product availability (inventory management) o costs of storing information o lowers telecommunication costs
Benefits to organizations that use e-Commerce with their business partners - manufacturers and service companies o minimizes Supply Chain inefficiencies reduces inventories reduces delivery delays o enables efficient e-procurement o build more collaborative and stronger relationships with suppliers. This includes streamlining and automating the underlying business processes, enabling areas such as Direct marketing, selling, customer services, (call centres) fulfillment, procurement, replenishment and information management.
Benefits to consumers that use e-Commerce (e-Business) o can buy when you want, from more locations (internet connected terminals) more choices o when you have more choices you can decide on a product with better features at a more competitive price o sometimes products are less expensive online o can receive more information about the product, make a more informed decision greater information leads to more confidence to make a purchase decision more info also leads to enhanced customer satisfaction because the customers has a better idea how to use the product o quicker delivery (for online products) quick delivery is important for people who want to use the product immediately, as opposed to waiting longer - if they have to wait long, they may pick a competitor's product Benefits to society (when consumers and business use e-Commerce) o cocooning - more individuals can work offsite this decreases HR costs for companies because they can have smaller office buildings, less parking spaces, fewer IT services, etc. o less affluent people can buy more and increase standard of living (questionable says WTGR) o facilitates delivery of public services (Toronto water bills online now) sending out bill payment info is a significant cost for companies
Technological solution Bandwidth issue Process reliability Incompatible browsers for few sites Integration of e-commerce with current organizational IT systems
customer fear of personal information being used wrongly privacy issues customer expectations unmet of going to the showroom vulnerability to fraud and other crimes fear of payment information being unsecure cultural obstacles linguistic challenges lack of critical mass in certain market areas for sellers and buyers people's resistance to change people not used to faceless / paperless / non-physical transactions
26% - is for landsend.com My Virtual Model is a virtual identity company located in Quebec, Canada.
Personalize Your Virtual Model: Clicking the “Personalize” tab brings you to a screen where you can customize your model and your specific fit. Let’s start with your model. Here, you can give your model a name, a body shape, a build, height, weight, face, eyes, nose, lips, hair style, hair colour, and facial hair. Clicking the “My Fit” button enables you to customize your height, waistband, inseam, chest size, neck size, sleeve length, seat, thigh, and age. Click “Save” and your settings will be retained by My Virtual Model. Now that your model is set up, click the “My Virtual Model” tab. Now you can start trying on clothes.
Browse-By Listings Then, right below the product image, I noticed several swatches. Clicking a swatch changed the product image dynamically, without post-back. Post-back is developer-speak for when your browser completely refreshes the webpage, which takes unnecessary time. I really like this functionality in the browse by listings…it was intuitive, provided value, and enabled me to see a wide array of sweaters in different colors and on a person. Product Detail Page: Pan, Zoom, and View: - able to zoom in at a granular level (actually further in than I really needed to, but some people would want to see the fabric as closely as possible). It was easy to use and the response time was excellent. if you click and drag the image once you zoom in, you can scroll around to view a closeup of the product. Colors and Fabrics Again, this is completed without post-back, which is fast and seamless
The conversion rate, which represents the percentage of website visits that are 'converted' into purchases, is an important measure in eCommerce. As a marketer, when you start to analyze bounce rate, exit rate , and abandonment rates, you start to appreciate functionality like this. When it comes down to it, if you leave doubt in a customer’s mind, you might leave revenue on the table. But it’s much worse than that… The customer you just lost will go somewhere else to buy, may never come back to your website, and then will generate incremental revenue for your competitor. Product returns from web purchases are lower than other retailers. How could it not be?? You are getting an incredible view of a product you are interested in…it’s almost like you are in a store. Abandonment can happen due to several reasons, one of which is a lack of confidence in the product you just added to your cart. You know, questions like “will it really look like that?”, “what does the fabric actually look like?”, “what does it look like on?”, so on and so forth. Easy and effortless to browse and buy that customers truly enjoy shopping on the website. Excellent Opportunity for Cross Selling (and they take advantage of it…) There are times where you need some help figuring out what matches the selections you’ve made. My Virtual Model enables retailers to provide this functionality in what they call “Great Go Togethers”. If you choose a category and then click “Great Go Togethers” on the right side of the screen, you will find product listings and then other items that match. So, if you don’t have much time and want recommendations for an entire outfit, this is the place for you. For example, I chose a dress shirt, selected the pants, and shoes that LandsEnd.com recommended and I had an outfit built in 10 seconds.
The next stage of this is the have collaborative dressing rooms - there is a chat module - you and your friend can view your choices and comment