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Transform your challenges into opportunities  innovative IT solutions for modern Vietnam retail Marzena Kowalkowska  General Manager, Asia&Pacific
Think global work local  with ECOD and CEMM EDI to improve your operations Create information and emotional relation with your partners and consumers
Challenges  and opportunities  ,[object Object],[object Object],[object Object],Source: Gartner , Comarch Vietnam ,[object Object],[object Object],[object Object],[object Object]
EDI means ECOD  Electronic Center of Documents
Traditional Document Interchange ,[object Object],[object Object],[object Object],[object Object],What steps can you take to start winning?
ECOD Electronic Data Interchange How is it possible? 0111011011 0111011101 000110101 1100101111
How EDI is used in practise? What do you need  for  electronic data interchang e ? ,[object Object],[object Object],The  translation  process happens while the data is being transferred Thanks to so called  mapping , the document in the sender’s format will be transformed into the format of the receiver Complete security and integrity of business data
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Benefits of EDI
“ An ounce of loyalty is worth a pound of cleverness” Elbert Hubbard
Different customer different needs The right  OFFER   in the right  TIME   to the right  CONSUMER ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Customer your advocate LISTEN TO YOUR CUSTOMERS!  ,[object Object],[object Object],[object Object],[object Object],[object Object]
CASE STUDIES The real benefits
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],E-ordering and e-invoicing benefits
EDI and Loyalty – perfect couple More than 10 types of documents Constantly Monitoring  Archiving of all e-documents Current information about : Products inventory and Resale  Quicker reaction Optimization of the inventory Acceleration of deliveries CUSTOMER LOYALTY MANAGEMENT EDI MODERN TRADE AND INTERNAL EXCHANGE DISTRIBUTORS Build Loyalty BUSINESS PORTAL  –   new quality of service Promotion definition,  Customer segmentation, Exchanging points for rewards, communication: portal, e-mail, sms. Status of order, Payment schedule, Promotion offers- based on purchasing, Reporting, communication platform  SALES REPRESENTATIVES Responsible for retail stores
[object Object],[object Object],[object Object],Work smart with Comarch and achieve your goals To fulfill customer and partners  expectations  a company must:
Comarch Vietnam [email_address] Thank you for attention!

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Comarch For Vietnam Retail,Fmcg 2010 2012

  • 1. Transform your challenges into opportunities innovative IT solutions for modern Vietnam retail Marzena Kowalkowska General Manager, Asia&Pacific
  • 2. Think global work local with ECOD and CEMM EDI to improve your operations Create information and emotional relation with your partners and consumers
  • 3.
  • 4. EDI means ECOD Electronic Center of Documents
  • 5.
  • 6. ECOD Electronic Data Interchange How is it possible? 0111011011 0111011101 000110101 1100101111
  • 7.
  • 8.
  • 9. “ An ounce of loyalty is worth a pound of cleverness” Elbert Hubbard
  • 10.
  • 11.
  • 12. CASE STUDIES The real benefits
  • 13.
  • 14. EDI and Loyalty – perfect couple More than 10 types of documents Constantly Monitoring Archiving of all e-documents Current information about : Products inventory and Resale Quicker reaction Optimization of the inventory Acceleration of deliveries CUSTOMER LOYALTY MANAGEMENT EDI MODERN TRADE AND INTERNAL EXCHANGE DISTRIBUTORS Build Loyalty BUSINESS PORTAL – new quality of service Promotion definition, Customer segmentation, Exchanging points for rewards, communication: portal, e-mail, sms. Status of order, Payment schedule, Promotion offers- based on purchasing, Reporting, communication platform SALES REPRESENTATIVES Responsible for retail stores
  • 15.
  • 16. Comarch Vietnam [email_address] Thank you for attention!