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RETAIL FORMATS IN
      INDIA An Overview:
Facts about Retail Industry in INDIA:
              Retailing in India is one of the pillars of its economy and
               accounts for 14 to 15 per cent of its GDP
              Fifth largest in the world
              Fastest growing industry in the country, expected growth
               rate 25%-30% annually
              Mostly the industry in unorganized due to huge difference
               in taste and demands
              The industry is getting more popular nowadays and
               becoming organized also in terms to serve the needs of
               customers
Challenges faced by Retail Industry in India:

 Automatic approval is not allowed for foreign investment in
  retail
 Regulations restricting real estate purchases, and cumbersome
  local laws
 Taxation, which favours small retail businesses
 Absence of developed supply chain and integrated IT
  management
 Lack of trained work force
 Low skill level for retailing management
 Lack of Retailing Courses
 Intrinsic complexity of retailing – rapid price changes, constant
  threat of product obsolescence and low margins




3
4
UNORGANIZED:




5
MOM & POP STORES:




      Generally family-owned businesses catering to small sections of
       society
      Owned and operated by individuals
      Range of products are very selective and few in numbers
      These stores are known for their high standards of customer service




6
Peddlers and Hawkers

                Hawker: An individual who sells wares by carrying them
                 through the streets
                person's ordinary methods of attracting attention include
                 addressing the public, using placards, labels, and signs,
                 or displaying merchandise in a public place

                A peddler is defined as a retail dealer who brings goods
                 from place to place, exhibiting them for sale
                he does not have a fixed place of conducting business,
                 but regularly carries the goods for sale with himself
                he or she does not have a fixed place of conducting
                 business, but regularly carries the goods for sale with
                 himself or herself



7
Market Traders & Street Traders
                 A Street market is an outdoor market such as
                  traditionally held in a market square or in a market
                  town, and are often held only on particular days of the
                  week
                 Very similar markets, or bazaars can also be found in
                  large enclosed spaces, instead of on a street




8
ORGANIZED




9
SPECIALTY STORES:                          DEPARTMENT STORES:
      A typical specialty store gives           A retailer of such store carries variety
       attention to a particular category and     of categories and has broad
       provides high level of service to the      assortment at average price & offer
       customers                                  considerable customer service
      For example if a customer visits a        For example: Food World in
       Reebok or Gap store then they find         Bangalore
       just Reebok and Gap products in the
       respective stores.




10
DISCOUNT STORES:                      CONVENIENCE STORES:
  Offers extensive assortment of           Is essentially found in residential
   merchandise at affordable and cut-        areas
   rate prices                              Provide limited amount of
  Normally retailers sell less fashion-     merchandise at more than average
   oriented brands                           prices with a speedy checkout
  The service is inadequate                Store is ideal for emergency and
  For example: The Loot                     immediate purchases
                                            For Example: Reliance Fresh




11
HYPERMARKETS:                               SUPERMARKETS:
      Provides variety and huge volumes of    a self service store consisting mainly
       exclusive merchandise at low margins     of grocery and limited products on
      Operating cost is comparatively less     non food items
       than other retail formats               may adopt a Hi-Lo or an EDLP
      For Example: Dmart , Big Bazaar,         strategy for pricing
       Trent, Landmark, Star Bazaar            supermarkets can be anywhere
                                                between 20,000-40,000 square feet
                                               For Example: SPAR™ supermarket




12
MALLS:                               CATEGORY KILLERS
 Has a range of retail shops at a single    Supplying wide assortment in a single
  outlet                                      category for lower prices a retailer can
 Endow with products, food and               "kill" that category for other retailers
  entertainment under a roof                 The products are displayed at the center
 For Example: Inorbit Mall, Ambience         of the store and sales person will be
  Mall.                                       available to address customer queries
                                              and give suggestions when required
                                             For Example: Pai Electronics store in
                                              Bangalore.




13
E-TAILERS:                           VENDING MACHINES: 
  Customer can shop and order                An automated piece of equipment
   through internet and the merchandise        wherein customers can drop in the
   are dropped at the customer's               money in machine and acquire the
   doorstep                                    products
  Format is ideal for customers who do       This system is currently not widely
   not want to travel to retail stores and     used in India
   are interested in home shopping            For example: Soft drinks vending at
  For Example: Amazon and Ebay                Bangalore Airport




14
Group Members:
     AKSHAY JAIN
     BARKHA AGARWAL
     CHIRAG SUKHIJA
                      THANK YOU!!!
     NIDHI MATHUR




15

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retail formats

  • 1. RETAIL FORMATS IN INDIA An Overview:
  • 2. Facts about Retail Industry in INDIA:  Retailing in India is one of the pillars of its economy and accounts for 14 to 15 per cent of its GDP  Fifth largest in the world  Fastest growing industry in the country, expected growth rate 25%-30% annually  Mostly the industry in unorganized due to huge difference in taste and demands  The industry is getting more popular nowadays and becoming organized also in terms to serve the needs of customers
  • 3. Challenges faced by Retail Industry in India:  Automatic approval is not allowed for foreign investment in retail  Regulations restricting real estate purchases, and cumbersome local laws  Taxation, which favours small retail businesses  Absence of developed supply chain and integrated IT management  Lack of trained work force  Low skill level for retailing management  Lack of Retailing Courses  Intrinsic complexity of retailing – rapid price changes, constant threat of product obsolescence and low margins 3
  • 4. 4
  • 6. MOM & POP STORES:  Generally family-owned businesses catering to small sections of society  Owned and operated by individuals  Range of products are very selective and few in numbers  These stores are known for their high standards of customer service 6
  • 7. Peddlers and Hawkers  Hawker: An individual who sells wares by carrying them through the streets  person's ordinary methods of attracting attention include addressing the public, using placards, labels, and signs, or displaying merchandise in a public place  A peddler is defined as a retail dealer who brings goods from place to place, exhibiting them for sale  he does not have a fixed place of conducting business, but regularly carries the goods for sale with himself  he or she does not have a fixed place of conducting business, but regularly carries the goods for sale with himself or herself 7
  • 8. Market Traders & Street Traders  A Street market is an outdoor market such as traditionally held in a market square or in a market town, and are often held only on particular days of the week  Very similar markets, or bazaars can also be found in large enclosed spaces, instead of on a street 8
  • 10. SPECIALTY STORES:  DEPARTMENT STORES:  A typical specialty store gives  A retailer of such store carries variety attention to a particular category and of categories and has broad provides high level of service to the assortment at average price & offer customers considerable customer service  For example if a customer visits a  For example: Food World in Reebok or Gap store then they find Bangalore just Reebok and Gap products in the respective stores. 10
  • 11. DISCOUNT STORES: CONVENIENCE STORES:  Offers extensive assortment of  Is essentially found in residential merchandise at affordable and cut- areas rate prices  Provide limited amount of  Normally retailers sell less fashion- merchandise at more than average oriented brands prices with a speedy checkout  The service is inadequate  Store is ideal for emergency and  For example: The Loot immediate purchases  For Example: Reliance Fresh 11
  • 12. HYPERMARKETS: SUPERMARKETS:  Provides variety and huge volumes of  a self service store consisting mainly exclusive merchandise at low margins of grocery and limited products on  Operating cost is comparatively less non food items than other retail formats  may adopt a Hi-Lo or an EDLP  For Example: Dmart , Big Bazaar, strategy for pricing Trent, Landmark, Star Bazaar  supermarkets can be anywhere between 20,000-40,000 square feet  For Example: SPAR™ supermarket 12
  • 13. MALLS: CATEGORY KILLERS  Has a range of retail shops at a single  Supplying wide assortment in a single outlet category for lower prices a retailer can  Endow with products, food and "kill" that category for other retailers entertainment under a roof  The products are displayed at the center  For Example: Inorbit Mall, Ambience of the store and sales person will be Mall. available to address customer queries and give suggestions when required  For Example: Pai Electronics store in Bangalore. 13
  • 14. E-TAILERS:  VENDING MACHINES:   Customer can shop and order  An automated piece of equipment through internet and the merchandise wherein customers can drop in the are dropped at the customer's money in machine and acquire the doorstep products  Format is ideal for customers who do  This system is currently not widely not want to travel to retail stores and used in India are interested in home shopping  For example: Soft drinks vending at  For Example: Amazon and Ebay Bangalore Airport 14
  • 15. Group Members: AKSHAY JAIN BARKHA AGARWAL CHIRAG SUKHIJA THANK YOU!!! NIDHI MATHUR 15