This document is a resume for Elizabeth Hardy. It summarizes her education and anticipated graduation from College of DuPage in May 2017 with an AAS in Fashion Merchandising. It also outlines her relevant work experience as a Key Holder and Supervisor at Francesca's Hallmark from May 2014 to present, her communication, management, and creative skills, and her community involvement and personal interests.

1. Elizabeth Hardy
4110 West End Rd.
Downers Grove, IL 60515
630.880.1289
eah2014@yahoo.com
Professional Summary:
Display a positive attitude. Maintain good appearance. Flexible, will take on extra shifts when
needed. Creative and passionate individual.
Education:
College of DuPage, Glen Ellyn IL, anticipated date of graduation: May 2017
AAS in Fashion Merchandising
Related Course Work:
Marketing and Merchandising
Communication Skills:
 Provide quality customer service, pay attention to frequent customers.
 Experience with the telephone, inquiries, pre-paid sales, and store event reminders.
 Problem solving, handled customer complaints, technical issues with computers, POS
systems, credit card machines and telephones.
Management Skills: (or Technical Skills, Creative or DesignSkills)
 Trained multiple sales associates, successfully completed tasks before deadlines,
and prepared store for annual events.
 Created forms of visual merchandising, built and created displays, product
placement, and developed signage.
Experience:
Francesca’s Hallmark, Downers Grove, Illinois
Key Holder- Supervisor (promoted from sales associate to Key Holder within five months)
May 21, 2014- present (store closing, last day of business is February 28, 2016)
Community Involvement:
 Supervised hair and makeup for the High School Musical play at Herrick Middle
School.
Personal Interests:
Traveling, music, Latin dancing, books and sports.