This document is a resume for Leenoshka Yaniz Ruiz seeking an administrative assistant position. Ruiz has strong customer service, organizational, and problem solving skills developed over previous roles at Walt Disney World and McDonalds. She graduated summa cum laude from Roger Williams University with a Bachelor's degree in Health Administration and relevant coursework.

1. LEENOSHKA YANIZ RUIZ
EMAIL: LEENOSHKA.RUIZ@GMAIL.COM / C: 413-575-3560
PROFESSIONAL OBJECTIVE
Results-driven, dependable professional seeking a position as an Administrative Assistant, bringing strong
problem solving abilities and brilliant customer relations skills to keep the facility organized.
SKILLS
 Customer service-oriented
 Accurate and detailed
 Excellent planner and coordinator
 Works well under pressure
 Critical thinker
 Microsoft Office
WORK HISTORY
Merchant/ Guest Services, 11/2010 to 11/2013
Walt Disney World – Orlando, FL
 Greeted customers entering the store to ascertain what each customer wanted or needed.
 Described product to customers and accurately explained details and care of merchandise.
 Politely assisted customers in person and via telephone.
 Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
 Answered product questions with up-to-date knowledge of sales and store promotions.
 Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.
 Operated a POS system to itemize and complete an average of 300 customer purchases per day.
Crew Trainer, 07/2009 to 09/2010
McDonalds – Kissimmee, FL
 Routinely answered customer questions regarding merchandise and pricing.
 Operated a POS system to itemize and complete an average of 60 customer purchases.
EDUCATION
Roger Williams University - Bristol, RI
Bachelor of Science: Health Administration, May 2015- Dean’s List, Summa Cum Laude, GPA: 3.90/4.0
 Coursework in
 Organizational Behavior
 Compensation
 Labor Relations
 Recruitment
 Healthcare System
 Administrative
 Social/Public Health