SlideShare a Scribd company logo
1 of 2
Linda J. McWhorter
LJMcWhorter@gmail.com
(321) 795-0445
EDUCATION:
Bachelor of Science- Organizational Management, Jan. 2007
Warner Southern College, Melbourne, Florida
Associates of Arts- General Studies, 2005
Eastern Florida State College, Melbourne, Florida
EMPLOYMENT:
Chinook Medical Gear
03/12 Sales Inside Sales Representative
Job Summary
The Inside Sales Representative is a key position within the sales department, handling inbound requests
for orders and quotations; ensuring that response times for such requests meet the guidelines established
by Chinook as part of its on-going commitment to superior customer service. This position works closely
with all members of the sales team, including remote staff, functioning as a support person; and regularly
interfaces with accounting, purchasing, and warehouse departments. This position requires significant
data entry skills and the ideal candidate will be able to transition seamlessly between computer data
entry and taking orders on the phone.
Duties and Responsibilities
• Fielding telephone calls and email requests for orders and quotes
• Coordinating with purchasing and warehouse departments on order status thereby ensuring the
delivery commitment to the customer is met
• Assisting with trade show and travel planning
• Assisting with updating sales and marketing materials, including print and electronic media
• Troubleshooting minor technical/order problems
• Maintaining department database records
• Serving as a liaison between travelling sales representatives and home office
• Other duties as assigned
Skills and Specifications
• Able to work in a fast-paced, self-directed, energetic, entrepreneurial environment
• Exceptional verbal and written communication skills
• Effective interpersonal skills with the ability to problem solve and think creatively in a team
environment
• Highly proficient in MS Office Suite and ability to learn product management system (MAS)
• Ability to learn and utilize customer and prospect contact activities tools (CRM systems) and
update relevant information held in these systems as required
• Excellent telephone personality
• Excellent time management skills
Durango & Silverton Narrow Gauge Railroad
08/11 Reservations Shift Supervisor
Rockwell Collins -
03/11 BRS Inventory Planning Inventory Control Specialist
03/07 BRS Inventory Planning Inventory Planner
06/06 Logistics Support Inventory Planning Inventory Planner
07/05 Logistics Support Inventory Planning Sr Order Support Coordinator
01/04 Subsidiary Logistics Support Order Support Coordinator
09/99 Subsidiary Logistics Support Administrative Assistant
05/99 Sub-Assembly Support-Mlb Assembler
SUMMARY:
Hard working, responsible, dedicated, reliable, degreed professional with strong organizational skills, a
high degree of self-motivation and discipline, strong work ethic; possessing a high degree of integrity and
ability to maintain confidentiality; strong time management skills and ability to multi task; extremely self-
motivated; able to set effective priorities and implement decisions to achieve goals and meet deadlines;
demonstrated commitment to service, organizational values and professionalism through appropriate
conduct and demeanor. Possess excellent verbal and written communication skills with highly developed
interpersonal skills; excellent customer service skills; fluency in spoken and written English. Possess
extensive computer experience with various applications including Microsoft suite.
OBJECTIVE:
Actively seeking an opportunity to work in an environment which offers both an opportunity to excel and advance.
Salary Negotiable. References available upon request.

More Related Content

What's hot

What's hot (20)

DaphneNewResume
DaphneNewResumeDaphneNewResume
DaphneNewResume
 
Project 7.4.1
Project 7.4.1Project 7.4.1
Project 7.4.1
 
Luis Cepeda Revised Resume
Luis Cepeda Revised ResumeLuis Cepeda Revised Resume
Luis Cepeda Revised Resume
 
Resume March 2016
Resume March 2016Resume March 2016
Resume March 2016
 
Nomfanelo's Refined Resume review
Nomfanelo's Refined Resume reviewNomfanelo's Refined Resume review
Nomfanelo's Refined Resume review
 
James Leffew
James LeffewJames Leffew
James Leffew
 
Jasmine Streeter- resume 2016
Jasmine Streeter- resume 2016Jasmine Streeter- resume 2016
Jasmine Streeter- resume 2016
 
Shante-Coleman
Shante-ColemanShante-Coleman
Shante-Coleman
 
Resume 041416
Resume 041416Resume 041416
Resume 041416
 
Kimberly Nearpass
Kimberly NearpassKimberly Nearpass
Kimberly Nearpass
 
Melvin Downs Resume 6-23-15
Melvin Downs Resume 6-23-15Melvin Downs Resume 6-23-15
Melvin Downs Resume 6-23-15
 
Laura Sollock Resume
Laura Sollock ResumeLaura Sollock Resume
Laura Sollock Resume
 
SSH Admin and Analyst Resume 030515
SSH Admin and Analyst Resume 030515SSH Admin and Analyst Resume 030515
SSH Admin and Analyst Resume 030515
 
Mary Johnson resume-2015
Mary Johnson resume-2015Mary Johnson resume-2015
Mary Johnson resume-2015
 
working copy
working copyworking copy
working copy
 
KarenDEdmondResume
KarenDEdmondResumeKarenDEdmondResume
KarenDEdmondResume
 
John Willcoxon Resume 072014
John Willcoxon Resume 072014 John Willcoxon Resume 072014
John Willcoxon Resume 072014
 
Resume[3]
Resume[3]Resume[3]
Resume[3]
 
Resume 14 mod
Resume 14 modResume 14 mod
Resume 14 mod
 
Resume Winston
Resume WinstonResume Winston
Resume Winston
 

Viewers also liked (6)

HR Toolkit for Inside Sales
HR Toolkit for Inside SalesHR Toolkit for Inside Sales
HR Toolkit for Inside Sales
 
Inside sales
Inside salesInside sales
Inside sales
 
Essential Skills for Inside Sales Representatives
Essential Skills for Inside Sales RepresentativesEssential Skills for Inside Sales Representatives
Essential Skills for Inside Sales Representatives
 
Questioner
QuestionerQuestioner
Questioner
 
HR Scorecard
HR Scorecard HR Scorecard
HR Scorecard
 
14 inside sales
14 inside sales14 inside sales
14 inside sales
 

Similar to Resume_Inside Sales Representative_Customer Service Representative

Similar to Resume_Inside Sales Representative_Customer Service Representative (20)

Resume_IP2
Resume_IP2Resume_IP2
Resume_IP2
 
MMitchell 9JUNE16
MMitchell 9JUNE16MMitchell 9JUNE16
MMitchell 9JUNE16
 
Chris_Batten_Resume_Nov-2016
Chris_Batten_Resume_Nov-2016Chris_Batten_Resume_Nov-2016
Chris_Batten_Resume_Nov-2016
 
Teron Abdullah Resume2015
Teron Abdullah Resume2015Teron Abdullah Resume2015
Teron Abdullah Resume2015
 
Dio 2015
Dio 2015Dio 2015
Dio 2015
 
DTHResume7_2015
DTHResume7_2015DTHResume7_2015
DTHResume7_2015
 
Dominick-Jae Bailey.
Dominick-Jae Bailey.Dominick-Jae Bailey.
Dominick-Jae Bailey.
 
Dawn Nelson Resume 02082017
Dawn Nelson Resume 02082017Dawn Nelson Resume 02082017
Dawn Nelson Resume 02082017
 
Katina M. Failla 2016
Katina M. Failla 2016Katina M. Failla 2016
Katina M. Failla 2016
 
Brandens resume updated
Brandens resume updatedBrandens resume updated
Brandens resume updated
 
SharnellSwansonResume 2016
SharnellSwansonResume 2016SharnellSwansonResume 2016
SharnellSwansonResume 2016
 
Ashley Resume
Ashley ResumeAshley Resume
Ashley Resume
 
Griderwow
GriderwowGriderwow
Griderwow
 
RESUME
RESUMERESUME
RESUME
 
Hollie Johnson's Resume
Hollie Johnson's ResumeHollie Johnson's Resume
Hollie Johnson's Resume
 
Karren L.Williams Resume 2016
Karren L.Williams Resume 2016Karren L.Williams Resume 2016
Karren L.Williams Resume 2016
 
Michelle cv smith - 23.06.19
Michelle cv smith - 23.06.19Michelle cv smith - 23.06.19
Michelle cv smith - 23.06.19
 
Daniel_Rau_Resume
Daniel_Rau_ResumeDaniel_Rau_Resume
Daniel_Rau_Resume
 
ChristianMcCoy's Resume
ChristianMcCoy's ResumeChristianMcCoy's Resume
ChristianMcCoy's Resume
 
2017 resume
2017 resume 2017 resume
2017 resume
 

Resume_Inside Sales Representative_Customer Service Representative

  • 1. Linda J. McWhorter LJMcWhorter@gmail.com (321) 795-0445 EDUCATION: Bachelor of Science- Organizational Management, Jan. 2007 Warner Southern College, Melbourne, Florida Associates of Arts- General Studies, 2005 Eastern Florida State College, Melbourne, Florida EMPLOYMENT: Chinook Medical Gear 03/12 Sales Inside Sales Representative Job Summary The Inside Sales Representative is a key position within the sales department, handling inbound requests for orders and quotations; ensuring that response times for such requests meet the guidelines established by Chinook as part of its on-going commitment to superior customer service. This position works closely with all members of the sales team, including remote staff, functioning as a support person; and regularly interfaces with accounting, purchasing, and warehouse departments. This position requires significant data entry skills and the ideal candidate will be able to transition seamlessly between computer data entry and taking orders on the phone. Duties and Responsibilities • Fielding telephone calls and email requests for orders and quotes • Coordinating with purchasing and warehouse departments on order status thereby ensuring the delivery commitment to the customer is met • Assisting with trade show and travel planning • Assisting with updating sales and marketing materials, including print and electronic media • Troubleshooting minor technical/order problems • Maintaining department database records • Serving as a liaison between travelling sales representatives and home office • Other duties as assigned Skills and Specifications
  • 2. • Able to work in a fast-paced, self-directed, energetic, entrepreneurial environment • Exceptional verbal and written communication skills • Effective interpersonal skills with the ability to problem solve and think creatively in a team environment • Highly proficient in MS Office Suite and ability to learn product management system (MAS) • Ability to learn and utilize customer and prospect contact activities tools (CRM systems) and update relevant information held in these systems as required • Excellent telephone personality • Excellent time management skills Durango & Silverton Narrow Gauge Railroad 08/11 Reservations Shift Supervisor Rockwell Collins - 03/11 BRS Inventory Planning Inventory Control Specialist 03/07 BRS Inventory Planning Inventory Planner 06/06 Logistics Support Inventory Planning Inventory Planner 07/05 Logistics Support Inventory Planning Sr Order Support Coordinator 01/04 Subsidiary Logistics Support Order Support Coordinator 09/99 Subsidiary Logistics Support Administrative Assistant 05/99 Sub-Assembly Support-Mlb Assembler SUMMARY: Hard working, responsible, dedicated, reliable, degreed professional with strong organizational skills, a high degree of self-motivation and discipline, strong work ethic; possessing a high degree of integrity and ability to maintain confidentiality; strong time management skills and ability to multi task; extremely self- motivated; able to set effective priorities and implement decisions to achieve goals and meet deadlines; demonstrated commitment to service, organizational values and professionalism through appropriate conduct and demeanor. Possess excellent verbal and written communication skills with highly developed interpersonal skills; excellent customer service skills; fluency in spoken and written English. Possess extensive computer experience with various applications including Microsoft suite. OBJECTIVE: Actively seeking an opportunity to work in an environment which offers both an opportunity to excel and advance. Salary Negotiable. References available upon request.