1. Debbie Smith
320 Clark Road SW
Albuquerque, NM 87105
dis0256@msn.com Cell: 505-934-3306
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 Establishes and maintains relationships with existing customers, dispatch and
scheduling experience with 10+ years of experience. Ability to work under pressure in a
fast paced environment. Team leader with strong interpersonal skills with proven success.
Ability to multi-task.

Areas of Expertise
Customer Service
Problem Solving
Dispatch (Logistics)
Computer Literate
Customer Satisfaction
Front-End Supervision
Inventory Control
Proficient in Microsoft Office, TMW,
Fuel Quest & various inventory
control programs
Team Player
Excellent Phone Skills
Various office machines
Cash Handling
Professional Experience
Asst Terminal Manager –
Coastal Transport, Inc. - Albuquerque, NM 7/12-8/15
Customer Service Center Manager –
OTL-UPT, Inc. – Albuquerque, NM 12/06-7/12
Office Manager –
PWS, Inc. – Albuquerque, NM 12/05-11/06
Directed employees and managed P&L, sales, inventory and cost controls. Maintained high
standards in safety and complied with Hazmat regulatory guidelines.
 Maintaining established customer base.
 Scheduling resulting in on-time deliveries and customer satisfaction.
 Problem solving skills
Education and Training
BAKERSFIELD COMMUNITY COLLEGE — Bakersfield, CA 1985
Accounting 1
Training: Completed numerous courses and seminars in customer service, sales strategies, inventory control, loss
prevention, time management, leadership and performance assessment.