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Resume2016summer-3
- 1. Desma Tonya Hoppie 5127 N. 83rd St Scottsdale, AZ, 85250 DesmaHoppie808@gmail.com Phone: (480)5849202 Summary of Qualifications: ● Intelligent, responsible, and a hard working individual. ● A reliable team player with strong interpersonal skills. ●Customer service orientated with outstanding critical thinking skills. ● Functions on PC/MAC OS X/Windows 10/Microsoft Office Word Processing, Powerpoint, Excel Spreadsheets, Databases, and Email. ● Operates a (POS) restaurant industry systems and paseo systems. ● Over 20 months of Customer Service Skills and Waitress Role. ● 18 months experience in Retail Merchandise and Cashiering Duties. Experience: Pizza Hut – Yum! Brand Inc. Position: Server FT 108 Santa Fe Ave, Grants NM 87020 Start Date: October 2015 – March 2016 // Duration: 5 months ● Accurately recorded orders and partnered with team members to serve food and beverages to exceed the guest’s expectations. ● Used POS cash register to record the order and compute the amount of the bill. Collects payment from guest and makes change. ● Routinely cleaned table linens, table settings, glassware, windowsills, counters, floor, storage area and service refrigerators. ● Obtained the NM SAFESERV Alcohol Server Permit valid until 12/2018. The Good Samaritan Society – Nonprofit Organization Position: Volunteer 840 Lobo Canyon Rd, Grants, NM 87020 Start Date: September 2015 – March 2016 // Duration: 6 months ● Continued to spend quality time with all the residents at the G.S.S the assisted living facility recurring weekly for 6 months. Also attended dementia training and honored the veterans on memorial days. ● Devoted to being a loving companion and I was able to uniquely discovering their individual strengths, passions, and stories about the lives they once lived. ● Participated in weekly scheduled activities and attended special occasions.
- 2. Gilbert’s Farmer’s Market Position: Cashier / Server PT 222 N Ash St, Gilbert, AZ, 85234 Start Date: September 2014 – July 2015 // Duration: 10 months ● Focused on customer service and simple kindness to attract new loyal customers. ● Take orders and serve food and beverages to patrons at tables in dining establishment. ●Increased sales, with speedy transactions and accurate cash handling. The Green Relief Project Position: Green Ambassador / Telemarketing Rep PT 740 S Mill Ave Suite 220, Tempe, AZ 85281 Start Date: August 2014 October 2014 // Duration: 3 months ● Learned the Green Relief Project software and the company script effortlessly. ● Effective communication with the clients, and appointment verification personal. ● Worked as a team to quickly survey the clients into the next process of the company and federal voucher requirements. Walgreens Pharmacy Position: Cashier / Beauty Advisor PT 2021 N Pinal Ave, Casa Grande AZ 85122 Start Date: January 2014 June 2014 // Duration: 5 months ● Accurately and efficiently completed all sales transactions and maintain proper cash accountabilities. ● Maintain an awareness off all product knowledge information; merchandise promotions and weekly advertisements. ● Ensured that each guest received constant outstanding customer service by providing a friendly smiley environment. ● Duties with stocking merchandising, display maintenance and store housekeeping. Michaels Arts and Craft Store Position: Replenishment Associate PT 1004 N Promenade Parkway #146, Casa Grande AZ 85194 Start Date: December 2013 March 2014 // Duration: 3 months ● Responsible for executing tasks in the areas of receiving, stocking and merchandise presentation. ● Completed a heavy duty truck unload with my other coworkers, and organized separate platforms to stock the various merchandise for the all incoming supplies. ● Maintain my all projects within the consistent timely standards. ● Developed an indepth knowledge of all Michael's merchandise.
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