This document provides a summary of Jodie Goss's career qualifications and experience. She has over 15 years of experience as a cashier and in customer service roles, as well as 2 years of experience as a tire and lube technician. Her skills include strong communication abilities, a positive can-do attitude, and strong organizational skills. Her work history includes various cashier and customer service roles at retailers like Home Depot, Walmart, and a general store, demonstrating her experience in those areas. She has a high school diploma and a current food handler's permit.

1. JODIE GOSS
6850 S 600 W ∣ HYRUM, UT. 84319 435-225-3857 ∣ jodie.goss@aol.com
Career Summary:
Highly qualified individual with over 15 years of cashier and customer service experience. Also have over 2
years tire and lube experience. Dependable and honest self-starter with high levels of accuracy and a strong
attention to detail. Recognized for providing exceptional customer service and being a great listener.
Skills:
Communication – Listens closely to instructions, customer needs or co-workers, known for the ability to build
positive relationships with co-workers and customers.
Positive Attitude – Consistently maintain a positive attitude and enjoy helping people even under stressful
situations
Organizational – Able to prioritize assignments and responsibilities and accomplish them in a timely manner
Experience:
Cashier
• Received and processed payment by cash, check, credit card and automatic debit
• Experienced in using various electronic and manual cash registers
• Process merchandise returns and exchanges following company policy and procedures
• Maintain clean and orderly checkout area and complete other general cleaning duties as needed.
• Arranged merchandise displays to encourage sales
• Stock shelves and mark prices on shelves and items.
• Assisted in inventory and basic cleaning activities
Customer Service
• Proven ability to answer customer’s questions and give information regarding procedures and policies
in and exact and customer-friendly way
• Helped customer locate products or services that best suited their needs
• Skilled in handling customer complaints in a calm and friendly manner
• Proven ability to understand and follow complex instructions to successful conclusions.
• A problem solver who looks for alternative options to solve complex situations and turn them into
manageable tasks
• Able to use a multi line phone system using appropriate phone etiquette
• Cooperatively work with others to accomplish specific assignments or tasks
Lube Tech / Tire Tech
• Perform general maintenance on any vehicle
• Mount, balance, and rotate tires
Production
• All areas, line work, cleaning, running various machinery
Work and Volunteer History:
Cashier • Home Depot • Logan, UT.
Cashier • Wal-Mart • North Logan, UT
Tile Tech • Wal-Mart • North Logan, UT
Assistant Manager • Trailside General • Logan, UT
Education:
Graduate • Logan High • Logan, UT
Current Food Handlers Permit • Online • Hyrum, UT. 2015