Highly skilled IT professional with 19+ years of experience working with medium to large-scale projects in banking, credit card, and data analytics industries. Strong leader with demonstrated ability to work effectively with clients and vendors. Proven ability to manage full project lifecycle from business and system needs assessment to post-implementation, training as well as end- user support. Permanent Resident in Singapore for the last 8 years.

1. SANDRO Y. F. DE OLIVEIRA
111 Clementi Street 13 #10-46, Sunset Way Residence, 120111, Singapore
+65 9424-1124 (M) sandro.ygor@gmail.com +65 6402-5204 (H)
__________________________________________________________________________________________
CAREER PROFILE
Highly skilled IT professional with 19+ years of experience working with medium to large-scale
projects in banking, credit card and data analytics industries. Strong leader with demonstrated
ability to work effectively with clients and vendors. Proven ability to manage full project lifecycle
from business and system needs assessment to post-implementation, training as well as end-
user support. Experience as a lecturer on Information Technology platform. Permanent Resident
in Singapore for the last 8 years.
• Project Management • Business Strategy • Stakeholder Management
• Key account management • Business execution • End-user training/support
• Conflict resolution • Resource Management • Test Management
• Quality management • Risk Management • Status tracking
SOFTWARE AND SYSTEM EXPERTISE:
ü VisionPlus/FlexVision ü AccessPlus ü Unix/Windows/iOS
ü VM/CMS/MVS/Roscoe ü MQC/HPQC ü MS Project/Office
ü TSO/ISPF/JCL/CICS ü Cobol/PL1/Easytrieve ü VISA/MC/Amex Simulators
ü Hadoop/Teradata ü SQL/ETL/Modeling/R/SAS ü QlikView/Informatica
PROFESSIONAL EXPERIENCE
DBS Bank July 2015 to February 2016
Project/Program Manager (Contract role)
• Responsible for the implementation of prediction projects pioneering the new business strategy on
the bank with a budget of 5.1 Million (SGD) at Business Intelligence department, including
implementation of infrastructure Sandbox, Teradata, Hadoop using MPLS/Infini Band.
• Achieved projects expected deliverables on time and on budget by developing a tracking record
process.
• Provided weekly status update to sponsors and major stakeholders ensuring alignment on project
execution with sponsor’s strategy as well as accuracy and transparency on milestones
accomplishment and deliverables.
• Assisted project managers in risk, cost and procurement management processes.
• Assigned resources considering their capability and availability to achieve optimal quality and
performance during project execution.
• Motivated and stimulated project team strengthening personal confidence while enriching team
productivity.
• Managed problem-solving process with sponsors, customers, business partner and project team
minimizing conflicts and administrating stakeholder’s expectation.

2. SANDRO Y. F. DE OLIVEIRA 2
_____________________________________________________________________________________________
First Data International, Singapore September 2006 to June 2015
Senior Quality Assurance (Permanent Position) - January 2011 to June 2015
• Trained Test Leads in credit management system module accelerating their capability to engage in
testing process and control.
• Responsible for sales presentation of innovate credit card system to a prospective client in Brazil
and currently negotiating the management of client’s eight million credit card customers.
• Key point of contact for clients, vendors and technical support for all projects and related issues’
management. Generating annual revenue of 200K (SGD).
Project Management (Contract role with First Data) - April 2008 to December 2010
• Led collaborative problem solving meetings with vendors, technical support and testing staff
leveraging stakeholders’ confidence.
• Oversaw Test Leads coordination of system integrated testing and user acceptance testing
achieving best resource utilization recognition.
• Controlled and proven track record of delivering projects on time and on budget.
• Prioritized interfaces utilization avoiding conflict among stakeholders’ interest reaching a high level
of customer satisfaction.
• Generated weekly overview report to senior management minimizing project risk and escalation
during project execution.
• Improved staff communication skills through training with the implementation of the Toastmaster
International Communications Training.
• Responsible for management of staff and revenue of 120K(SGD) per month.
Test Lead (Contract role) - September 2006 to March 2008
• Key contributor to a $30 Million (SGD) project in charge of developing testing process for credit
management system module at VisionPlus.
• Managed testing process for new enhancements on core system involving posting, authorization,
application boarding and AMEX, VISA, Mastercard Simulators Test yielding 70K(SGD) per month
in revenue.
• Provided technical expertise to business team in support of the implementation of chip card at
Bocom Bank - Hong Kong.
• Coordinated system integrated test and user acceptance test for DBS Bank Singapore E-
Statement project resulting in cost reduction of 80% in bank statement printing costs.
Banco Bradesco (Local Bank in São Paulo, Brazil) April to September 2006
Senior System Consultant (Contract role)
• Implemented modules involving PROBE SM® system (Experian© Credit risk solution) with
CreditMaster® to minimize a risk of fraud by 25%.
Banco Unibanco (Local Bank in São Paulo, Brazil) April to July 2005
Senior System Consultant (Contract role)
• Implemented new enhancements using Merchant Bankcard system to control the payment process
and expand merchant business to the entire country with Unibanco bank.
Banco IBI (Local Bank in São Paulo, Brazil) September 2003 to April 2005
Project Leader/Senior Consultant (Contract role)
• Consultancy for development and maintenance in VisionPlus system for C&A Credit Cards (Private
Label and Bankcards) processing 16 million cards.

3. SANDRO Y. F. DE OLIVEIRA
111 Clementi Street 13 #10-46, Sunset Way Residence, 120111, Singapore
+65 9424-1124 (M) sandro.ygor@gmail.com +65 6402-5204 (H)
First Data International, Brazil September 2002 to September 2003
Project Leader/Senior Consultant
• Developed credit card business platform for Orbitall card processor based on VisionPlus.
• Led business analysis team during major project lifecycle for Bradesco Bank.
• Provided consultancy to Technical and Business staff (40+ people).
CSU CardSystem S/A. November 1999 to September 2002
Senior System Analyst
• Developed and implemented several enhancements on credit card processing (CardPac and
VisionPlus) for around 20 different financial Institutions and banks.
Eletrodados S/A (Mercantil do Brasil Bank Group) January 1997 to November 1999
System Analyst
• Developed credit card control system and enhanced debit/credit processing for current
account/savings account system.
Colégio Batista Mineiro (Mineiro Baptist High School) February 1998 to December 1998
Information Technology Teacher
• Algorithm, Logic, Computers and Digital electronic fundaments, assembly language (SAP-1, SAP-2,
SAP-3, Intel 8085 architecture design).
EDUCATION AND TRAINING
ü Control Project Communications - Australian Computer Society - May 2016
ü Plan and Manage Project Communications- Australian Computer Society - May 2016
ü Performing Risk Analysis - Australian Computer Society - April 2016
ü Risk Management Planning - Australian Computer Society - March 2016
ü IT Strategy Essentials: Business and IT Strategy Alignment - Australian Computer Society – February
2016
ü Planning Project Procurement Management - Australian Computer Society - February 2016
ü Managing Projects within Organizations - Australian Computer Society - January 2016
ü Project Management Professional (PMP) - certification expected - August 2016
ü Project management Training - DBS Academy - 2015
ü Advanced Leadership - Haggai Institute, USA - 2005
ü Post Graduation in Software Engineering - Pontifical Catholic University, Brazil - 2002
ü Post Graduation in Telecommunications and Computer Networks Management - FUMEC University,
Brazil -1999
ü Bachelor of Science in Computer Science - Pontifical Catholic University, Brazil - 1996
TECHNOLOGY CERTIFICATIONS
ü Member of the Australian Computer Society since 2006 (Registration 3031579)
ü Credit Management System, Functional Specification, Technical Specification, Business Requirement
– First Data Brazil – 2001
ü Financial Calculation for VisionPlus 2.5, CSU Cardsystem, Brazil – 2000
ü Programming Cobol II and Cobol/CICS training – Eletrodados, Brazil – 1999
LANGUAGES
English - Fluent; Portuguese - Mother tongue; Spanish – Conversant

4. SANDRO Y. F. DE OLIVEIRA 4
_____________________________________________________________________________________________
References available upon request