1. RAGHURAMAN PICHUMANI, PMP
Mobile: 91-98414 42489
Email: raghuraman_p1@yahoo.com, raghuraman.p1@gmail.com
_____________________________________________________________________________
_
EXPERIENCE SUMMARY
• More than 17 years of professional experience in IT industry with more than 9 years into
Project Management.
• Expertise in Project Management, Transition Programs, Program Management Office and
Testing
• Committed professional with strong decision making abilities driven by a clear
understanding of business objectives
• Strong communication and people management skills
EDUCATION
Bachelor of Engineering in Electronics & Communication from University of Madras in 1997
CERTIFICATIONS
PMP (Project Management Professional) by PMI
Sun Certified Java Professional
EMPLOYMENT HISTORY
Organization Designation Duration
Infosys Technologies Limited, Chennai Senior Project Manager Jan. 2004 - till date
I.T.Solutions, Chennai. Technical Leader Dec.2002 – Jan.2004
Satyam GE Software
Services Private Limited, Secunderabad
Sr. Software Engineer Jan. 2002 – Dec. 2002
Data Software Research Company
Limited, Chennai
Programmer Mar. 2000 – Dec. 2001
AKS MICRO SYSTEMS, Chennai Programmer Nov.1997 – Feb. 2000
AWARDS & ACHIEVEMENTS
Got Best Team Award for NV Conversion & Deployment at Unit Level in Infosys.

2. TECHNICAL SKILLS
Technology : AS/400, JD Edwards World Soft (A7.3.9), J2EE
Operating System : OS/400
Programming Languages : CL/400, RPG/400, ILE CL, ILE RPG, JAVA 2.0
Databases : DB2/400, ORACLE
Configuration Tools : TURNOVER, TEAMSITE, VSS
Tools : Test Director
Web Applications : Servlets, JSP, EJB, JavaScript, HTML
Domain : Retail, Banking, Gaming
PROJECT PROFILE
Project #1
Project : Transformation Projects-Digital Marketing
Client : GlaxoSmithKline
Role : Account Manager
Duration : August 2011 – Till date
Responsibilities:
• Heading the Program Management Office which includes setting up On-Boarding,
Training, and Access Management.
• Responsible for Risk & Issue Management, Resource Management, Client Management,
Process and Metrics Management
• Devised Performance Measure dashboard for Client and Senior Management to enable
quicker and swift action
• Controlling and monitoring the Profit Margin at account level.
• Worked with Stakeholders across multiple regions including Japan, UK, US.
• Managing New Opportunities, Statement of Work and Change Request review, Account
Receivables Management and assessing and reporting of the Program performance.
• Providing innovative contract solutions to senior-level management for assigned
contracts, designing strategies to minimize risk and manage compliant delivery.
• Supporting the implementation of contract management in delivery and guiding the team
on obligations and sharing the contract summary.
• Heading the Business Continuity Process for the account.
• Involved in Development Centre Level Initiatives as well as in Training Management.
• Performing people management initiatives for Attrition control as well as for team
competence building
• Synthesize and extract complex legal, technical and business issues to negotiate and
deliver complex, high-tech international commercial contracts at maximum profit.

3. Project #2
Project : ADM –SYSCO
Client : Sysco
Role : Offshore Account Anchor
Duration : August 2010 – August 2011
Description of the Project
Sysco is the global leader in selling, marketing and distributing food products to restaurants,
healthcare and educational facilities, lodging establishment and other customers who prepare
meals away from home. I was involved as Service Provider for Application Development and
Maintenance for all the Applications. The scope of services includes Production Support,
Fulfillment, Development and Testing.
Responsibilities:
• Understand Client requirements and objectives, align them to project goals
• Estimate, Develop Project Plan, schedule and deploys resources.
• Define and manage project and functional scope.
• Monitor & Control cost, scope and quality
• Reporting Project Status to Senior Management and Customer
• Performing project reviews with the team and the customer
• Maintaining projects at CMMi level 5
• Validate and approve project deliverables.
• Mentoring and coaching team
• Managing SLA driven support for applications
• Change Management
• Risk Management
• People Management
• Anchoring GSO related activities
• Contractual Compliance Related Activities
• Confirmations and Billing Activities
Project #3
Project : ADM –NACS Commercial
Client : Equifax
Role : Project Manager
Duration : January 2008 – July 2010
Description of the Project
Equifax is the largest single source of information on Canadian businesses, with credit scored
reports on two million companies. We are involved as Service Provider for Application

4. Development and Maintenance for the Commercial Applications. The scope of services
includes Production Support, Fulfillment, Development and Testing.
Responsibilities:
• Understand Client requirements and objectives, align them to project goals
• Estimate, Develop Project Plan, schedule and deploys resources.
• Define and manage project and functional scope.
• Monitor & Control cost, scope and quality
• Reporting Project Status to Senior Management and Customer
• Performing project reviews with the team and the customer
• Maintaining projects at CMMi level 5
• Validate and approve project deliverables.
• Mentoring and coaching team
• Managing SLA driven support for applications
• Change Management
• Risk Management
• People Management
• Anchoring GSO related activities
Project #4
Project : Nevada Conversion & Deployment
Client : Harrahs Entertainment Inc., USA
Duration : March 2006 – December 2007
Role : Project Manager
Description of the Project
Harrahs uses a CMS (Casino Management System) to maintain the operations and to carry out
effective gaming in all its properties. The NV conversion project is part of the HETCMS
Initiative and focuses on converting NV (Nevada) CMS application data into HETCMS to
achieve the overall goal of “One CMS”.
Responsibilities:
• Project Planning & Tracking
• Technical & Functional Guidance to the Team
• Status Reporting to Customer & Senior Management
• Deployment Activities at Onsite
Project #5

5. Title : CEI Data Conversion
Client : Harrahs Entertainment Inc., USA
Duration : July 2005 – February 2006
Role : Business System Analyst
Description of the Project
Harrah’s Entertainment Inc has acquired another Casino named Caesar’s. The scope of the
project is to migrate the Caesar’s properties to the Harrah’s core application, Casino
Management System and to validate the migrated data
Responsibilities:
• Preparation of Test Plans, Test Cases and Executing them using QC.
• Reviewed the Test plan, Test scenarios, Test cases and test data sheet
• Responsible for quality control and made sure that all the releases went successfully
without any issues at the right time
• Reviewing the test results on a daily basis and provided feedback for a constant
improvement
• Weekly Status Report preparation and sharing with the senior manager and client
Project #6
Title : Horseshoe Integration
Client : Harrahs Entertainment Inc., USA
Duration : January 2005 – June 2005
Role : Business System Analyst
Description of the Project
Harrah’s Entertainment Inc has acquired a Casino named Horseshoe. The scope of the project
is to integrate the Casino Management Systems of two groups of casinos after the acquisition.
Responsibilities:
• Project Planning & Tracking
• Reviewed the Test plan, Test scenarios, Test cases and test data sheet
• Technical & Functional Guidance to the Team
• Status Reporting to Senior Management
Project #7
Title : HETCMS- AC Marketing
Client : Harrahs Entertainment Inc., USA
Duration : January 2004 – December 2004

6. Role : Business System Analyst
Description of the Project
This project was aimed at re-engineering the key marketing functionalities of the existing
Casino Management System to adopt additional functionality as per the business demand.
Responsibilities:
• Project Planning & Tracking
• Preparation of Test Plans, Test Cases and executing them using QC.
• Status Reporting to Senior Management
• Deployment Activities at Onsite
Project #8
Title : Honeywell Friction Materials
Client : Honeywell, USA
Duration : January 2003 – January 2004
Role : Technical Leader
Description of the Project
Honeywell Friction Materials is a leading global manufacturer of brake friction materials and
marketer / distributor of After-Market brake products (hard parts) for automotive and other
applications such as: passenger cars, light, medium and heavy-duty trucks, trailers, buses, motor
homes, aircraft and rail. We were providing Technical Support, Enhancement, Customization,
Bug fixing for the JD Edwards World Soft (A7.3.9) application.
Responsibilities:
• Development and Unit Testing and Implementation Support
• Handling Production Problems and Change Requests
• Job Scheduling and Job Monitoring
Project #9
Title : MES – Manufacturing Execution System
Client : GE Manufacturing Plants, USA
Duration : January 2002 – December 2002
Role : Team Member
Description of the Project :
Manufacturing Execution System is a Manufacturing Application, which runs on all GE
component plants and Motor Plants in USA. & Mexico. It maintains the complete details about a

7. Manufacturing order right from the Enquiry to the Shipment of that order .It also tracks the
details of Purchase Orders..
Responsibilities:
• Involved in enhancing the system for new requirements. These enhancements include
designing, coding, testing and Implementing
• Involved in raising Change request for the enhancement and scheduling the jobs.
• Involved in creating JSP pages for the Enhancement and Change Requests.
Project #10
Title : Tire Center Automation
Client & Location : DSRC, Chennai
Duration : From Jan. 2001 – Dec. 2001
Description of the Project
The first part of the project is referred to as Tire Tracking History. This part is designed to track
tire purchases and maintenance work through our Client's Warehouse Tire Centers. This will
report, warranties on the service history screen. The second part of the project is referred to as
Invoicing. The purpose of this part is to automate the invoice process and automate the procedure
for the sale and maintenance of tires. The invoice process is broken down into two parts viz.
sales and routine services. For free services, the member history should be available on the Web
Logic server. When a member comes to the Tire Center for service, they have to show their
membership card or vehicle license number.
Responsibilities:
• Design, coding, testing and version control management
• Developing Reports for the invoices, Automating the invoice process
Project #11
Title : iReserve
Client & Location : Beechwood Computing Services, California.
Duration : March 2000 – Dec 2000
Role : Team Member
Description of the Project :
iReserve is a portal for online booking of hotel rooms. It’s a Component based multitier e-
business application developed using J2EE technologies such as EJB1.1, Servlets and Java Mail.

8. This portal presents a list of hotels and details of the various rooms available. The client can
then Reserve a room choosing a brand and the city. Room rates charged to the client vary
seasonally and according to the room occupancy percentage.
Responsibilities:
• Design, coding, testing and Reports for the employees and Maintaining system
Project #12
Title : BUILDMATE
Organization : AKS MICRO SYSTEMS, MADRAS
Role : Team Member
Duration : Nov. 1997 – Feb. 2000
Description of the Project :
BUILDMATE is a project aimed at Computerizing a leading construction group. The
computerization scope starts from Accounts Creation up to Management Information System
BUILDMATE has the following listed modules: Accounts Master creation under BUILDMATE
automates all accounts under various types. It also specifies transaction limits, Budget/Targets
for accounts and Multiple Level Classification of all accounts like Nature wise, Area Wise.
Responsibilities:
• Coding and Unit Testing, Maintaining the System
PERSONAL DETAILS
Date of Birth : 22-AUG-1976
Marital Status : Married
Passport No. : F6520459
Address : C1, Pappi Constructions,
95, 7th
Avenue,
Ashok Nagar,
Chennai – 600083