Carine Guerrier has over 10 years of experience as a restaurant manager. She has a strong track record of achieving goals through effective communication, customer service, and teamwork. Guerrier maintains high standards for food quality, cleanliness, health standards, and staff turnover. She is skilled in inventory control, hiring, scheduling, budgeting, and customer focus.

1. Carine Guerrier
2307 Walnut Canyon Dr. | Kissimmee, FL 34758 | 407-745-8773 Cell | Carineg74@yahoo.com
SUMMARY
Restaurant manager with more than ten years’ experience in several fast pace high volume dining
establishments. Goal and result oriented individual with a very strong communication, and customer
service skills. Strong work ethic and always demonstrate great success in teamwork. Maintained a
95% + in Guest service Observations and Secret Shopper Report, food and beverage qualities,
cleanliness, as well as Health standards. Also, maintained a low turnover % by creating a positive work
environment.
InventoryControl Interviewing/Hiring Customer Focus
Food Order Scheduling Budget/P&L Control
EXPERIENCE
Jason’s Deli
Restaurant Manager Orlando, FL April 2015 - Present
 Interviewing and Hiring the best candidate
 Increasing Catering sales by 30% by working side by side with my Local Sales Marketing
 Consistently uses PAR levels to order accurately and control inventory
 Labor and food cost % control
 Coordinates work schedules, and manages labor base on business needs.
 Delivers excellent service that meets and exceeds customer expectations
 Sets priorities and keeps employees focus on goals and objectives
 People Development through evaluations and setting short-term goals to meet their needs
 Addresses poor performance immediately, and allows employees to learn from their mistakes
 Consistently exceeding controllable contribution.
 Develops a positive, respectful, productive, and professional work environment
 Sets high Standards for myself and my team
Universal Orlando Resort
Restaurant Manager Orlando, FL November 2011 – April 2015
 Effectively executes revenue and labor budgets
 Schedules to planned projections
 Consistently orders to venue projections
 Completes monthly inventory and reconciliation
 Initiates team member up selling goals and contests
 Initiates and tracks all team member safety training for 100% compliance

2.  Coaches and upholds all company policies and procedures in accordance with HACCP and
OHA regulations
 Continually recognize each individual for what they have to offer and capitalize on their talents
 I support our park with maintaining proper portions and pours
 I identify and hire right fit talent
 Plan and organize long and short term goals
 Prioritizes daily and long term projects
 Long and short range planning
 Effectively handled sensitive guest situations on an individual basis
 Handling of daily business operations
Chipotle Mexican Grill
General Manager Kissimmee, FL July 2004 – November 2011
 Trained and developed countless new hire General Managers, countless shift Supervisors and
Assistant Managers
 Delivers excellent service that meets and exceeds customer expectations
 Sets priorities and keeps employees focus on goals and objectives by connecting daily
 Addresses poor performance immediately, and allows employees to learn from their mistakes
 Recruits and hires the best people available, and put them in the right jobs.
 Increasing sales by 30% by using four walls Marketing
 Consistently exceeding controllable contribution.
 Consistently uses PAR levels to order accurately and to control inventory
 Coordinates work schedules, and manages labor by using labor matrix daily.
 Develops a positive, respectful, productive, and professional work environment
Greenberg Associates
Office Manager New York, NY September 2001 – April 2004
 Typing, inputting new client into the system and scheduling
 Managing the office Supplies,
 Record keeping and Billing,
 Opening and closing the office, etc.
McDonalds
Assistant Restaurant Manager New York, NY February 1993 – September 2001
 Effectively manages revenue and labor
 Effectively handled and managed Safe Fund
 Achieves financial goals by managing revenues on a daily basis
 Crew Members Deployment
 Opening and closing procedures

3.  Maintains quality of foods and products
 Follow Cash Handling Procedures
 Supports store manager in implementing company programs to create action plans in order to
get positive results
 Sets clear expectations, monitors progress, and holds employees accountable for positive
results
 Constantly reviews store environment to identify problems, concerns, and opportunities for
improvement
 Ensures all policies and standards are followed
EDUCATION
 Bronx Community College Business Management Bronx, NY
VolunteerWork
 Give Kids The World
 2nd
Harvest
 Renaissance Charter Academy
 Horizon Middle School
AWARDS
 EIL Award for best TSAT Results of 2013– March 2014 (Universal Orlando Resort)
 Food Award HHN Wristbands – October 2013 (Universal Orlando Resort)
 Award of Participation Portions and Pours Team – January 2014 (Universal Orlando Resort)