Thomas Mullane is seeking a hotel or restaurant management position where he can use his 20+ years of experience in food and beverage management. He has held management roles such as restaurant manager, banquet manager, and F&B manager at various hotels and restaurants. He is skilled in customer service, staff training, budgeting, and using technology systems like POS systems.

1. THOMAS R. MULLANE
2352 Hunt Rd
Camillus, NY 13031
407-414-0857
OBJECTIVE
Seeking a Hotel Restaurant Management position with a progressive organization
where I can use my experience, expertise and education to impact productivity and
profitability of the company in exchange for company benefits and career advancement.
MANAGEMENT SUMMARY
•Dedicated, self confident, task oriented worker, with a commitment to excellence in
service, often going “beyond the call of duty” to make sure a job is done well.
•Skilled as assessing customers’ needs, serving as a source of information and ongoing
support, and quickly resolving issues to their satisfaction resulting in repeat business.
•Accomplished at hiring, training and motivating other workers “to give their best effort”
when performing a task.
• Adept at up selling or up-grading guests accommodations while profiting the company
and greatly satisfying the customer,
•Experienced at professionally representing an organization to its clientele, whether in
person or over the phone.
•Efficiently work independently as well as working as a “team player”.
•Computer knowledge /skills: AS 400, Lotus, CLS, Windows, Microsoft Word/ Works,
and DOS, Aloha, PosiTouch, Micros.
PROFESSIONAL EXPERIENCE
Charter One Hotels
F&B Manager for Holiday Inn October 2015-Present
Responsible for restaurant’s operations, maintaining
Established quality standards, control labor cost as
Well as liquor cost. Hiring and training of staff at
All steps of service. Provide marketing strategies to
Help promote business.
CANTINA LAREDO
Restaurant Manager from October 2012 –June 2015
Responsible for maintaining revenue and payroll budgets,
Inventory control weekly, ordering of all bar items,
Scheduling of all front house employees keeping labor
cost on target. Hiring and training all steps of service.
DOUBLETREE HOTEL BY HILTON

2. Banquet Manager from February 2011-October 2012
Responsible for assuring the success of all banquet events
Maintaining a profitable operation and high quality
Products and service levels. Help share in ideas to promote
Business, reduce employee turnover; maintain revenue
And payroll budgets; and meet budgeted productivity
While keeping quality consistently high.
12,000.00 sq. feet of meeting space.
•BONGOS CUBAN CAFÉ – WALT DISNEY WORLD, ORLANDO, FL
Restaurant Manager since January 2002- July 2010
Responsible for maintaining revenue and Payroll budgets, maintaining high
profitability and quality on the product and service levels, excellent hiring and
scheduling skills. A Strong target on promoting sales, and on Inventory control.
Seating capacity of 550, with an average of 1500 to 2000 covers nightly.
•WYNDHAM HOTEL, EAST SYRACUSE- NY
Assistant Banquet Manager from August 2000-January 2002
Responsible for assisting in ensuring the success of all Banquet events, while
maintaining a profitable operation and high quality products and service levels.
Liable for sharing ideas to promote business, reduce employee turnover, maintain
revenue and payroll budgets, and meet budgeted productivity while keeping
quality consistently high.
Assistant Outlet Manager/ Assistant Room Service Manager
Responsible for assisting and coordinating all aspects of food and beverage
outlet’s operations while maintaining profitability and high quality product and
services level.
•BONGOS CUBAN CAFÉ- WALT DISNEY WORLD – ORLANDO, FL
Server, from April 1998 through March 1999.
•THE CRAB HOUSE- ORLANDO, FL
Bar Supervisor from January 1996 through April, 1998
Responsible for scheduling and training other bartenders, handle all beverage
inventory control, Responsible for ordering. End-of –the-month sales, cost
analysis, and balancing up nightly sales. Also assisted in the re-design and layout
of the bar renovation.
•PLEASURE ISLAND – ORLANDO, FL
Bartender from March 1994 through January 1996
EDUCATION
ASSOCIATE OF ARTS, HOTEL /RESTAURANT MANAGEMENT
Onondaga Community College
Syracuse, New York, 1992