Sean Gillespie is a seasoned general manager with over 20 years of experience in the food and beverage industry. He has a proven track record of consistently meeting or exceeding sales targets while maintaining low costs and employee turnover. Gillespie's expertise includes revenue generation, customer service, team leadership, scheduling, inventory management, and health inspections. He has received multiple awards for manager of the year.

1. SEAN GILLESPIE
3308 Martin Avenue, Omaha, NE 68112 | C: (402) 201-5416 | seanpatrickgillespie@gmail.com
Seasoned, customer-centric, and team-oriented General Manager with food and beverage experience in
casual dining facilities. Exceptional knowledge of a wide variety of service protocols, kitchen equipment,
and cooking techniques in a fast-paced environment.
Highlights
Dedicated, hardworking, reliable Revenue generation and cost control
Customer service oriented Food and beverage handling expert
Team leader, trainer and mentor Scheduling and cash handling
Safety- conscious Vendor coordination
Ability to handle/resolve problems Inventory and supplies
Accomplishments
 Awarded Manager of the Year 2004, 2005 and 2007
 Consistently met or exceeded sales targets
 Maintained low employee turnover year-over-year
 Maintained excellent ratings with Douglas County Health Inspection
 Earned a 92.1% on most recent Steritech Inspection
Professional Experience
General Manager, Working Partner
Paradise Bakery & Cafe, Cutchall Management Company - Omaha, NE 2013-2015
 Facilitated optimal customer service with friendly, personable attitude to all guests
 Scheduled and directed staff in daily work assignments to ensure organizational efficiency
 Lowered food and beverage costs without compromising high standards of quality and service
 Implemented adjustments in staffing to lower labor costs while simultaneously fostering growth
opportunities
 Efficiently resolved problems or concerns to the satisfaction of all involved parties
 Performed restaurant walk-throughs to gauge timeliness and excellent service quality
 Coordinated supply and inventory levels with vendors and maintained all vendor contracts
 Exhibited strong communications with restaurant and corporate staff
General Manager, Working Partner
Burger Star, Cutchall Management Company – Omaha, NE 2008-2013
 Increased revenues 100% from $.5M to $1M year over year, without compromising food or beverage
quality and service
 Hands-on leader who managed and continuously developed a staff of 10-15
 Set the standard for service expectations; cross-trained and developed growth opportunities
 Built and maintained strong, positive relationships with restaurant clientele
 Exhibited strong communication and relationship building skills with restaurant and corporate staff
 Demonstrated comprehensive knowledge of company policies and procedures; ensured compliance
across health, safety, sanitation and alcohol standards

2. SEAN GILLESPIE
3308 Martin Avenue, Omaha, NE 68112 | C: (402) 201-5416 | seanpatrickgillespie@gmail.com
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General Manager
Popeye’s Restaurant, Cutchall Management Company – Omaha, NE 2002-2008
 Achieved Cutchall Management’s goals at two separate store locations during six-year tenure
 Hired, trained and led staff to increase service and profits without compromising quality or
consistency
 Maintained integrity of original menu while increasing offerings
 Assigned tasks to ensure compliance with food safety standards
Associate General Manager
Burger King, Simmonds Restaurant Management 2001-2002
 Completed a company-sponsored General Manager fast-track program
 Oversaw and maintained integrity and quality of menu
 Managed, cross-trained, hired and scheduled staff at three separate Omaha Burger King locations
 Kept establishments clean with frequent checks for trash, spills, and other issues requiring attention
 Processed payments, wrote up orders and coordinated with kitchen to complete in a timely manner
Popeye’s Restaurant, Cutchall Management Company – Omaha, NE 1994–2001
Assistant Manager (1997-2001), Cook (1994-1997)
 Trained, scheduled and led staff to increase service and profits without compromising quality or
consistency in all products
 Passed Douglas County “Serve Safe” annual inspections
Other Accomplishments
 National Quiz Bowl Finalist - Midwest Region Winner - 2003
Education
 Metropolitan Community College, Omaha, NE - General Studies (In Progress)
 Ralston High School, Ralston, NE - Diploma
Software Skills
 Proficiency in Microsoft Office Platforms