Jodi Bourne is seeking a career in the title industry and has over 10 years of experience in property management and banking. She has experience managing up to 456 apartment units, including tenant screening, rent collection, and maintenance oversight. Bourne also has strong computer skills and experience training and supervising staff. Previously she worked as an Assistant Manager for an apartment complex with 456 units and as an Apartment Manager for a 200-unit complex, handling tenant issues, inspections, and financial reporting. She also has 8 years of banking experience processing transactions.

1. Jodi Bourne
12901 Hummingbird Lane
Alexander, Arkansas 72002
Cell: (501) 687-7575 | snowbird0911@aol.com
Objective
To obtain a career in the Title industry in which I can grow.
Qualification Summary
 More than 10 years’ experience in the apartment industry and more than 4 years as a property
assistant manager and manager and 8 years in the banking industry
 Responsible for assisting supervising 456 apartment units, profiling tenants and in charge of move
in moving out procedures.
 Efficient communication with all levels of office staff and maintenance personnel
 Strong abilities in profiling tenant, rent collection, in charge of rent roll and bank deposit
 Responsible for training leasing consultants
 Extensive computer knowledge, experience in Office standard Microsoft word, Excel, Outlook
Professional Experience
Resource Residential-Chenal Lakes October 2010-Present
Assistant Manager
 Assist managing complete operations for this 456 apartment complex
 Assist managers and supervise maintenance and office staff in manager absence
 Meeting with prospective residents, identifying their needs, interviewing them to determine
eligibility, preparing leases and conducting move-ins and move-outs, collecting rent from residents,
maintaining resident files, verifying amount paid, depositing rent checks and sending verified
information to the corporate office and occupancy specialist
 Prepared all legal documents for tenants moving in, renewing and moving out
 Focus to maintain excellent tenant/owner relations by implementing open communication at all
times
 Handled residents’ questions, complaints and concerns and took the necessary steps to resolve
the situation
 Train Leasing Consultants
 Involved in conducting move-in and move-out inspections of units to determine applicable charges
for damages, conducting inspections to determine market readiness and implementing high quality
standards of cleanliness and aesthetic appearance
 Posted rent payments and prepared bank deposits as well as following up on collections. Other
duties implied: sending documentation to Corporate Office and following up on vendor payment
inquiries
 Assisted in the management of efficient operation of the property consistent with policies and
procedures, even during understaffed periods

2.  Other duties: working cohesively with vendors in the purchase of maintenance supplies and
equipment, and managing budget to accomplish goals
1st Choice-Avondale October 2007-2009
Apartment Manager/Assistant
 Managing complete operations for this 200 apartment complex
 Supervise Office and maintenance staff
 Meeting with prospective residents, identifying their needs, interviewing them to determine
eligibility, preparing leases and conducting move-ins and move-outs, collecting rent from residents,
maintaining resident files, verifying amount paid, depositing rent checks and sending verified
information to the corporate office and occupancy specialist
 Prepared all legal documents for tenants moving in, renewing and moving out
 Focus to maintain excellent tenant/owner relations by utilizing professional communication at all
times
 Handled residents’ questions, complaints and concerns and took the necessary steps to resolve
the situation
 Involved in conducting move-in and move-out inspections of units to determine applicable charges
for damages, conducting inspections to determine market readiness and implementing high quality
standards of cleanliness and aesthetic appearance
 Posted rent payments and prepared bank deposits as well as following up on collections. Other
duties implied: sending documentation to Corporate Office and following up on vendor payment
inquiries
 Assisted in the management of efficient operation of the property consistent with policies and
procedures, even during understaffed periods
 Other duties: working cohesively with vendors in the purchase of maintenance supplies and
equipment, and managing budget to accomplish goals
Simmons 1st National Bank 1998-2006
Processing
 Processed all bank transactions for the day
 Balanced transactions to accounts
 Made ready bank transactions and information for delivery to the Federal Bank process
center
 Made ready transactions for processing with 10 key type
Educational Background
Bachelors of Arts at the University of Arkansas at Little Rock (Psychology and Criminal Justice)
Degree from A.S.W.E