1. Jodi Bourne
12901 Hummingbird Lane
Alexander, Arkansas 72002
Cell: (501) 687-7575 | snowbird0911@aol.com
Objective
To obtain a career in the Title industry in which I can grow.
Qualification Summary
 More than 10 years’ experience in the apartment industry and more than 4 years as a property
assistant manager and manager and 8 years in the banking industry
 Responsible for assisting supervising 456 apartment units, profiling tenants and in charge of move
in moving out procedures.
 Efficient communication with all levels of office staff and maintenance personnel
 Strong abilities in profiling tenant, rent collection, in charge of rent roll and bank deposit
 Responsible for training leasing consultants
 Extensive computer knowledge, experience in Office standard Microsoft word, Excel, Outlook
Professional Experience
Resource Residential-Chenal Lakes October 2010-Present
Assistant Manager
 Assist managing complete operations for this 456 apartment complex
 Assist managers and supervise maintenance and office staff in manager absence
 Meeting with prospective residents, identifying their needs, interviewing them to determine
eligibility, preparing leases and conducting move-ins and move-outs, collecting rent from residents,
maintaining resident files, verifying amount paid, depositing rent checks and sending verified
information to the corporate office and occupancy specialist
 Prepared all legal documents for tenants moving in, renewing and moving out
 Focus to maintain excellent tenant/owner relations by implementing open communication at all
times
 Handled residents’ questions, complaints and concerns and took the necessary steps to resolve
the situation
 Train Leasing Consultants
 Involved in conducting move-in and move-out inspections of units to determine applicable charges
for damages, conducting inspections to determine market readiness and implementing high quality
standards of cleanliness and aesthetic appearance
 Posted rent payments and prepared bank deposits as well as following up on collections. Other
duties implied: sending documentation to Corporate Office and following up on vendor payment
inquiries
 Assisted in the management of efficient operation of the property consistent with policies and
procedures, even during understaffed periods

2.  Other duties: working cohesively with vendors in the purchase of maintenance supplies and
equipment, and managing budget to accomplish goals
1st Choice-Avondale October 2007-2009
Apartment Manager/Assistant
 Managing complete operations for this 200 apartment complex
 Supervise Office and maintenance staff
 Meeting with prospective residents, identifying their needs, interviewing them to determine
eligibility, preparing leases and conducting move-ins and move-outs, collecting rent from residents,
maintaining resident files, verifying amount paid, depositing rent checks and sending verified
information to the corporate office and occupancy specialist
 Prepared all legal documents for tenants moving in, renewing and moving out
 Focus to maintain excellent tenant/owner relations by utilizing professional communication at all
times
 Handled residents’ questions, complaints and concerns and took the necessary steps to resolve
the situation
 Involved in conducting move-in and move-out inspections of units to determine applicable charges
for damages, conducting inspections to determine market readiness and implementing high quality
standards of cleanliness and aesthetic appearance
 Posted rent payments and prepared bank deposits as well as following up on collections. Other
duties implied: sending documentation to Corporate Office and following up on vendor payment
inquiries
 Assisted in the management of efficient operation of the property consistent with policies and
procedures, even during understaffed periods
 Other duties: working cohesively with vendors in the purchase of maintenance supplies and
equipment, and managing budget to accomplish goals
Simmons 1st National Bank 1998-2006
Processing
 Processed all bank transactions for the day
 Balanced transactions to accounts
 Made ready bank transactions and information for delivery to the Federal Bank process
center
 Made ready transactions for processing with 10 key type
Educational Background
Bachelors of Arts at the University of Arkansas at Little Rock (Psychology and Criminal Justice)
Degree from A.S.W.E