1. Jennifer Ossola
Jennifer Ossola is an experienced property manager in multi-family housing. Property experience
includes various types of styles ranging from garden-style to high-end luxury mid-rise apartment
communities as well as sizes ranging from 152 to 400 unit communities. First-hand working
experience with the daily operations of conventional communities, phased communities, lease-ups,
property acquisitions/due diligence, and company transitions. With a focus on increasing asset value
and revenue for property owners/investors, as well asproviding quality customer care to residents and
prospects.
Qualifications
Specialties: Lease-up stabilization, occupancy, high end residential buildings, new construction and
renovations. Increasing asset value and revenue with market rents,cutting costs, and other income.
 10 years combined as an experienced and accomplished Property Management Professional
 Goal Oriented, Enthusiastic, Results Driven,Strong Execution and Time Management
Excellence
 Proficient with Yardi/AMSI, Word,Excel, and Onesite
 Experience with Creating Budgets, Marketing Campaigns,Problem Solving, & Developing
Employees
 Expertise in Financial Management, Budget Control and Growth
 Resident Focus, delivers quality care to residents and prospects, strong customer surveys
 Awarded “Best Financial Performance” 2011 "Best Property 2012" Initiated Rehabilitation,
Completion achieved Awarded Best Assistant Manager of year in 2010 Perennial Properties
The Preserve at Marin - AIMCO Brand NewLease Up CA July 2013 -September 2014
Community Manager 126 Unit Luxury Flagship Property –Construction, Re-Development Corte Madera CA
 Works directly with construction services through development and opening of building CO on a monthly
basis; performs site walks with team and upper management to ensure quality
 Achieves highest EMR, market rents,and goals for monthly sales requirements in Marin County
 Works with team to maintain CSTAT, customer surveys above 4.8 ensuring highest standards are met
 Hires and trains as well as supervising staff to ensure company policies and procedures are rolled out,
introduced, and enforced; including implementation of a paperless property
 Works bi-weekly with marketing conference calls to develop and maintain new strategies
The Cove Apartments - Sequoia Equities Relocation CA April 2013 - July 2013
Community Manager – 286 Units Luxury Apartment Community in Tiburon, CA
 Oversees the operations of the community to ensure performance at or above annual budget
 Develops strategies and executing action plans to maximize profitability and minimize loss in operations
 Monitors accounts receivables; approved accounts payables,cash flow analysis, monthly owner reports,
legal actions, develops and reviews capital budgets
Intown Properties – Perennial Properties ATLANTA GA December 2010 - March 2013
Property Manager Located in The VA Highlands/Midtown Atlanta, 186 units, 2 Commercial Spaces
 Manages the Following Portfolio, divided into 4 properties, 2 Commercial Units
o Highland View Apartments 110 units Myrtle Street Apts 32 units
o Geenwood and St. Charles Avenue 80 units

2. (2.)
 Monitored accounts receivables; approved accounts payables,cash flow analysis, weekly owner reports,
legal actions, develops and reviews capital budgets
 Maintained a delinquency of less than .47 percent
 Maintains high occupancy, raises rents consistently over6%, retains residents at 70% through effective
motivation, keeping informed of market condition, and dedication
 Develops a motivated team through effective personalmanagement and leading by example, sets clear
expectations, training the staff to their full potential
Highland Walk Apartment Community – Perennial Properties July 2009 to October 2010
Asst. Property Manager A Property located in the Virginia Highlands 355 units
 Responsible for activities related to apartment rentals: Including handling, touring, and qualified
prospective residents,preparing documentation, completing move in and move out procedures.Interacts
daily with prospective residents to achieve occupancy goals
 Performed all aspects of Assistant Duties,such as accounting month end, evictions, and renewal
spreadsheets,and make ready scheduling
 Received Assistant Property Managerof the Year Award 2010
Kingsboro Luxury Apartments – The Finger Companies April 2007– July 2009
Asst. Property Manager Lease Up Brand New Property 155 unit
 Leased and administrative professional for a new luxurious A+ property, lease up starting at 0% occupancy
 Within 30 days,received Top Sales Leasing Award for Region 0-300 units with a letter from owner
 Touring higher end clientele and closing ratio over 45 %
 Performed Daily Reporting to Corporate, including Delinquency.
 Performed all aspects of Assistant Duties,such as Accounting Month End, Evictions, and Renewal
Spreadsheets.
Gables Residential – Gables Cityscape,Atlanta, GA November 2003- August 2006
Leasing Consultant
 Leased for community, selling community, optimizing occupancy with high closing ratio
 Prepared all lease paperwork, renewal proposals w/ increases,and composed invitations
 Awarded five top shops foroutstanding leasing
The Highland Inn, High Ridge Properties, Boutique Inn October 1999–November 2003
Front Office Managerand Assistant Director of Marketing
 Accountable for all aspects of FOM: customer service, sales and support,marketing, collecting/invoicing
direct billed accounts/venue’s,and rent collection
 Effectively managed daily operations,including guests/tenant relations,site visits, and operated with hotel
property allotted budgets,performed all direct bill accounts
 Assisted in the training and supervision of all Guest Services employees; coached and counseled employees
regarding career and personaldevelopments; and conducted performance evaluations along with providing
feedback to employees
 Set hotel property’s policies, tenant rules, and rate increases through competitive analysis _
Jennifer Ossola 404-783-4800 jenniferossola@gmail.com