Terri Dougherty has over 15 years of experience in property management and leasing of apartment communities. She has managed both affordable housing and luxury apartment properties. Her resume highlights leasing 14 apartment homes in one day early in her career. More recently, she has owned an eBay business selling high-end goods where she achieved top seller status with 100% positive feedback. She is seeking a new position with an innovative property management company.

1. Terri Dougherty
337 Rays Creek Way
Fort Wayne, IN 46825
260-442-6344 – Cell
tlclose5732@yahoo.com – E-Mail
HIGHLY EXPERIENCED IN LEASING AND
MANAGING APARTMENT HOMES!
Career Objective: Seeking employment by an
innovative property management company,
providing opportunities for advancement,
professional work ethic and positive working
environment.
Qualifications Summary: Employed within the
property management industry over 15 years,
provided invaluable experience by developing
excellent sales, marketing and interpersonal skills.
Successfully managed or leased several diversified

2. communities, for example, A+ luxury mid-rises,
high-rises, mixed-use, brand new lease-ups,
conventional and affordable housing apartment
communities.
Professional Accomplishments and
Achievements: Received Certified Apartment
Manager (CAM) designation from The National
Apartment Association. Consistently averaged 75%
closing ratio with innovative and effective closing
techniques with a fast-paced community and high
volumes of traffic. Leased 14 apartment homes
myself, within one day. Promoted to first property
manager position 21 years old with 180 A+
apartment homes in Daytona Beach, FL. Received
Beautification Award from the City, for most
attractive curb appeal, and recognized as the best
landscaped, well-maintained apartment community.
Career Summary:

3. 07/11 – Present Business Owner, Fort
Wayne, IN
• Owned Ebay Business sold high-end
designer clothing, handbags, shoes, jewelry and
accessories.
• Operated all daily requirements to
successfully manage profitable re-sale store using
on-line Ebay site.
• Reached Top Rated Power Seller Status with
Ebay.
• Accomplished 100% positive feedback on all
transactions using effective communication and
customer service skills.
06/10 -06/11 House Investments,
Bluffton, IN
• Property Manager for Pine Grove
Apartments with 60 apartment homes on the
Section 42 Affordable Housing Program.
• Completed annual re-certifications and
verified all income accurately.

4. • Scheduled make readies with maintenance,
interior painting, housekeeping and carpet cleaning.
• Prepared 2011 budget by collecting all
information required to accurately anticipate
projections for income and expenses.
• Successfully resolved resident concerns and
followed-up on service requests daily, filed evictions
directly with the Courthouse.
• Maintained 95% occupancy rate in a
challenging market, maintained low delinquency and
completed weekly market surveys.
• Leased apartment homes, processed all
applications, posted rent, processed invoices and
negotiated all service contracts effectively.
• Monitored current advertisements and social
media verifying all information accurate.
02/08 – 05/10 Greystar, Dallas, TX
• Leasing Consultant for Vue Fitzhugh with
226 A+ luxury apartment homes, mid-rise
community located in growing East Dallas.

5. • Successfully leased apartment homes,
processed applications promptly and followed-up
with all prospects within 24 hours.
• Effectively implemented marketing and
outreach program, while maintaining positive
relationships with apartment locators.
• Walked all move-ins in advance, models,
"show" apartment homes and amenities daily.
• Submitted weekly sales, traffic and market
surveys to Property Manager and entered all
data in computer.
• Retained on average 70% of current
residents using aggressive renewal program
beginning communications 120 days in advance.
06/07 – 02/08 Roll Coater Inc.
Indianapolis, IN
• Executive Administrative Assistant to
the CEO and CFO in the Corporate Headquarters for
a large manufacturing corporation.
• Submitting all Outside Sales Representatives
travel schedules to CEO weekly.

6. • Scheduled reservations and travel itineraries
for all Outside Sales Representatives and Executives.
• Tracked lease expirations, negotiated trades
60+company leased vehicles provided to Outside
Sales Representatives and Executives.
• Completed expense reports for CEO and
CFO while maintaing organized filing system, used
requisitions to order office supplies.
• Planned annual Christmas party for 400+
employees and grand opening of brand new
manufacturing facility for over 500 guests.
• Direct point of contact for the CEO and CFO
by efficiently communicated all significant issues and
employee related concerns.
02/07 – 06/07 First Worthing, Dallas, TX

7. • Leasing Consultant for Vue Greenville,
mixed-use brand new A+ luxury mid-rise with 200
apartment homes off Greenville Avenue.
• Leased apartment homes and lofts in fast
paced environment, completed lease-up in under 3
month aggressive marketing plan.
• Processed applications and verifications,
entered all data in computer.
• Effectively implemented outside marketing
and outreach program, updated all market trends
and submitted market surveys.
• Walked models, move-ins, amenities and
"show" apartment homes daily.
• Properties were sold shortly after
construction with successful lease-up and then
managed by Greystar.
02/06 – 02/07 Turley Law Center
Properties, Dallas, TX

8. • Commercial Property Manager for over
250,000 square feet of 2 commercial office spaces
close to SMU owned by Attorney.
• Close to full occupancy at both properties,
most clientele consisted of professionals, several
Attorneys, accountants and physicians.
• Located close to Southern Methodist
University Law School, with a heavy emphasis
placed on marketing to graduates.
• Renewed and negotiated terms of lease
agreements with existing and new Tenants in
addition to maintaing both properties.
• Modified office spaces working with space
planners, architects and construction to create ideal
space to Tenant's specifications.
• Effectively supervised valet parking
attendants, security and maintenance staff,
maintained clean common areas and curb appeal.
• Communicated all significant or crucial
concerns and Tenant related issues to Mr. Turley,
Owner.

9. 07/03 – 01/06 Pinnacle Realty Property
Management, Dallas, TX
• Floating Property Manager for
Southwest Regional Office temporarily managed
new acquisitions for all types of communities.
• Traveled to Arkansas, Louisiana and Dallas
Metroplex assisting Regional Property Manager's
with newly acquired properties.
• Conducted interviews with potential
candidates, verified references and background
checks and processed all new hire paperwork.
• Supervised Leasing and Maintenance
operations, monitored supply orders and negotiated
with contractors to stay within budget.
• Submitted weekly market surveys, sales and
traffic reports, shopped competition and
knowledgeable of local market conditions..
• Successfully managed properties until
Property Manager, Leasing and Maintenance hired,
communicated all issues to Regionals.

10. 12/01 – 4/03 Gough & Gough
Properties, Valparaiso, IN
• Property Manager Multi-Site consisted
of 200 Affordable Housing apartment homes each
located in Niles, MI and South Bend, IN.
• Supervised, managed and delegated
responsibilities to employees, approved applications,
walked make readies and scheduling.
• Efficiently allocated time for both
communities by implementing effective time
management skills also prepared weekly schedule.
• Effectively resolved resident issues or
concerns providing excellent communication skills.
• Communicated significant community or
employee related issues to the Vice President.
• Verified all files were in compliance 100% of
the time with both State's Section 42 Affordable
Housing Guidelines.
• Assured both communities maintained daily
operations and provided all employees a list of
assignments to complete and prioritize.

11. Education:
Attended Ivy Tech State College, Fort Wayne,
Indiana, completed 2 years of Business
Administration courses.