The document is a resume for Anna Vala "Avie" Rockmaker. It summarizes her objective to obtain a property management or administrative position. It details her education in hotel/motel management and liberal arts. It also outlines her 14 years of experience in property management, leasing, and sales. This includes roles as a property manager, assistant manager, and realtor. It lists her skills and various honors and awards received over her career in property management.

1. Anna Vala “Avie” Rockmaker
4200 Cathedral Ave, N.W. #915 Washington, D.C. 20016 | 202-253-3685 | av_rockmaker@yahoo.com
Objective
· To obtain a Property Management or related Administrative position that provides a challenge and has
opportunities for professional growth.
Education
HOTEL/MOTEL MANAGEMENT | 1993-1994 | EL DORADO COLLEGE
· Major: Hotel/Motel Management
· Minor: Hospitality Supervision
· Related coursework: Hospitality Law and Hotel/Motel Security Management
LIBERAL ARTS | 1990-1992 | MIRACOSTA COLLEGE
· Major: Linguistics
· Minor: English
Skills & Abilities
I have 14 years of Sales and Property Management related experience. My strengths are: Interpersonal
communication, very high closing ratio, willingness to progress and learn new things, flexibility with work
schedule and willing to live on site if necessary.
MANAGEMENT
· PROPERTY MANAGER – Acquired clients and managed a portfolio of properties including homes, apartments,
condominiums and cooperatives; conducted meetings with property owners to develop specific marketing strategies
tailored to the owners requirements, supervised contractors and subcontractors and coordinated all aspects of their
work in preparing vacancies for immediate occupancy and in completing post occupancy maintenance projects.
Handled all aspects of the leasing and marketing of all properties in my portfolio.
· Assistant Manager, Marketing Director, and Leasing Manager
· Collected rent payments and assessed late payment penalties
· Provided monthly financial statements including copies of paid invoices
· Provided annual tax statements
· Disbursed monthly rental proceeds to property owners
· Paid all expenses out of the rental proceeds
· Maintained comprehensive tenant and property files
· Maintained tenants' security deposits in the manner required by law
· Registered rental properties with the appropriate government agencies
· Administered lease renewals, rent increases, and late notices
· Evicted delinquent and problem tenants
· Conducted regular and detailed inspections of the property
· Secured qualified and competent contractors

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· Controlled and supervised all work
· Conducted thorough move-in and move-out inspections
· Recommended a rental price based on current market conditions
· Recommended and managed repairs and improvements
· Screened every adult applicant and checked the applicants' credit reports
· Coordinated move-ins and Performed a thorough move-in inspection
· Prepared work schedule for employees
SALES
· REALTOR® - Real Estate and Rental Transactions
· Presented purchase offers to sellers for consideration.
· Conferred with escrow companies, lenders, home inspectors, and pest control operators to ensure that terms and
conditions of purchase agreements are met before closing dates.
· Interviewed clients to determine what kinds of properties they are seeking.
· Prepared documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
· Coordinated property closings, overseeing signing of documents and disbursement of funds.
· Acted as an intermediary in negotiations between buyers and sellers, generally representing one or the other .
Languages Spoken: English, Icelandic (Bilingual), Working Knowledge of German and Spanish
Experience
REALTOR | WELCOME HOME REALTY, LLC | 2008
REALTOR & RENTAL AGENT | W.C. & A.N. MILLER/LONG & FOSTER | 2006-2008
PROPERTY MANAGER/LEASING|E.J.F. REAL ESTATE SERVICES | 2002-2004
http://ejfrealestate.com
ASSISTANT MANAGER/MARKETING DIRECTOR/LEASING MANAGER/LEASING FLOATER| BERNSTEIN
MANAGEMENT | 1999-2002
http://www.bmcproperties.com
LEASING SPECIALIST|SOUTHERN MANAGEMENT |
http://www.southernmanagement.com
LEASING SPECIALIST/LEASING FLOATER|KAY MANAGEMENT (NOW KAY APARTMENTS) |
http://www.kayapartments.com
LEASING/FLOATER/CORPORATE OFFICE ASSISTANT|PADRE GARDENS PROPERTY MANAGEMENT (NOW
MANAGED BY WEST STAR PROPERIES) |
http://weststarproperties.com
RESIDENT MANAGER|RADELOW/GITTENS PROPERTY MANAGEMENT
http://www.radelowgittins.com

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Honors & Awards:
• Employee of the Month - Padre Gardens Property Management June 1995
• Agent of the Month - Summit Hills Apartments June 1997
• Warm Fuzzy Award - Summit Hills Apartments April 1997
• Certificate of Completion - Southern Beginnings Southern Management Corporation February 1997
• Certificate of Completion - Hotel/Motel Security Management The Educational Institute June 1993
• Certificate of Completion - Introduction to the Hospitality Industry The Educational Institute September
1993
• Certificate of Completion - Hospitality Supervision The Educational Institute February 1993
• Certificate of Completion - Hospitality Law The Educational Institute February 1993
• Certificate of Completion - Equal Opportunity in Fair Housing Southern Management February 1997
• Certificate of Completion - Sales, Skills & Strategies Southern Management Corporation February 1997
• Certificate of Completion - Marketing Retreat Southern Management Corporation April 1997
• Associate of the Month - Apartment Search “Raving Fans” November 1997
• Certificate of Accomplishment - Microsoft Word Manpower February 1998
• Certificate of Achievement - Fair Housing Do's and Don'ts Creative Marketing Concepts June 2000 100%
Accuracy
• Certificate of Achievement - Fair Housing Do's and Don'ts Creative Marketing Concepts October 2000
• Certificate of Achievement - Fair Housing Do's and Don'ts Creative Marketing Concepts November 2001
• Certificate of Completion - Approach Introduction Software Solutions February 2002
• Certificate of Completion - Managing Real Estate Maintenance Operations IREM March 2002
Volunteer Experience & Causes
Volunteer Work:
National Audubon Society 1994|Animal Welfare
Causes I care about: Animal Welfare, Arts and Culture, Environment, Health, Social Services
Organizations I support: Alzheimer's Association
Honesty~Integrity~Loyalty
www.linkedin.com/in/avierockmaker/