Angela Casarez has over 20 years of experience in property management, leasing, and sales roles. She has managed both multi-family and single family residential properties, with responsibilities including tenant screening, rent collection, maintenance coordination, and financial reporting. Her resume demonstrates strong skills in organization, communication, and customer service.

1. Angela R.Casarez
11099 Chante Drive
Denham springs, LA 70726
225-364-1110
angelacasarez77@yahoo.com
Employment History
Property Manager
2014-2015-Tiger Park Aprtments LLC
*Managed 150 units all over Tigerland: Tiger Park- 45 units, The Library-60 units, East Boyd-
20 units and duplexes and a large house on West Parker Street
*Made rental deposits daily and kept track of delinquencies in excel and sent out notices
*Supervised my employees as to what work was to be prioritized daily
*Filed and went to court on all eviction proceedings, approximately 45 evictions in the first 3
months mostly from the 60 unit 1 bedroom complex where my office was located
* Re-rented these evicted units to tenants that were properly screened after I instituted Equifax
* Delinquencies went from 30% after 10 days to 9% with new pre-screened tenants
*Showed apartments when leasing agent (part time) wasn’t available, as I didn’t have one for the
summer rush but I kept my occupancy rate up
*Kept all tenant files up to date
*Kept up with move in and move out reports
* Filed deliquent accounts with our collection agency monthly
*Inspected all units on an average of all units every 2 to 3 months
*Manged all maintenance issues and all inventory supplies as well as following up with work
orders
*Transfered all calls to my phone, when not in the office, as I was on call 24 hours every day
*Met with the owner to apprise him of overall happenings, and giving him all daily paperwork,
reports and deposits on a daily basis
Property Manager
2008-2013 Park Place Apartments
* Managed 204 unit tax credit apartment complex, which means that I had to qualify all
prospective tenants, as we were low to moderate income housing.
* I had 6 employees that worked for me in different capacities.
*Supervised all aspects of maintenance, including ordering and inventorying all supplies as
needed.

2. * Collected all rents and electricity payments on a monthly basis and entered them into a
computer program called ‘Tenant-Pro’, as we also read separate electric meters, generated bills
to be placed on tenants’ doors for collection every month.
* Qualified and re-certified all tenants annually when their lease was up and kept all tenant files
up to date and was audited by the LHFA, Louisiana Housing & Finance Administration, which is
in effect a branch of the IRS, Section 42. We were also audited frequently by our bankers and
investors, which we always passed with no mistakes.
* Leased and made sure that all vacancy make readies were move in ready.
* All other general office duties, as well as solving tenant/ landlord/ maintenance issues.
* Always working towards improving the property with capital expenditures as needed.
Leasing Agent
2000-2007 Trammel Crow Residential Services, Baton Rouge, LA
* Leased units for several company managed properties
* Was a "floating" leasing agent for three properties, whichever needed me the most.
* Qualified prospective tenants for tax credit program and completed all necessary paperwork
* Answered phones and all other office duties.
*Was asked to fill in as property manager for Magnolia Trace in Gonzales while the manager
was out for an extended period with a sick child (cancer).I managed with no problems for about
6 weeks.
* Was asked by the manager of Jefferson Lakes Apartments to stay full time as leasing agent and
possibly another position.
Property Manager
1997-2000 Saurage Company Realtors, Inc., Baton Rouge, LA
* Began as maintenance coordinator for nearly 150 single family lease homes
* Promoted to Single Family Property Manager in charge of all single family lease properties,
close to 150 homes, within six months
*Communicated with clients living and/or working in all parts of the world regarding property
conditions, tenants and monthly income statements, concerning maintenance and tenants and
other issues that they were concerned with.
* Ran advertisements in local publications, tracked cost of monthly advertising in Excel and
invoiced clients
* Tracked cost of all in house property maintenance and invoiced clients (property owners)
*Conducted annual and new tenant property inspections.
*Compiled new management contracts for existing and new property owners, detailing our
services and maintenance costs and justifying new management costs. Mailed out to all existing
owners for them to sign and return. We had 100 percent return clients (property owners, as they
were very satisfied with our management department

3. Sales Associate
1995-1997 Friedman’s Jewelers, Zachary, LA
* Removed all valuable jewelry from the safe in the mornings
* Set it all out in it’s place and make sure that everything is accounted for
* Answering phones, called Corporate with our sales the evening before.
• Took care of all cutomers as soon as they walked through the door, rang them up using
the sku number attached to all merchandise.
• Check the board every day to see what your sales are required to be for the month.
• Tried to persuade customers to open a charge account with us and checked their credit;
• In the mornings make collection calls to get the monthly payment due.
• I was promoted to third key after one month, which means that I waws given a key to the
store so that I coul open and close the store when necessary.
• At the end of the evening, place all valuable jewelry into the safe, set the alarm and go
home.
Education
* 3/95 – Associate Degree in paralegal from Baton Rouge College, Baton Rouge, LA
* 1/84 to 12/86 – Attended Louisiana University for two years in Psychology and Anthropology
studies with a GPA of 3.3 and was invited into their Beta Club, Baton Rouge, LA
Skills & Experience
* Proficient in Microsoft Office, Windows, Word, Excel, WordPerfect & Quickbooks Pro,
Peachtree Accounting,Tenant Pro, Yardi, Internet, and social networking.
* Excellent written and verbal communication skills.
*Team player, I get along well with others as well as able to work independently if necessary.
Extracurricular Activities
Volunteer Work:
Did volunteer work for the Baton Rouge Food Bank. Most of my work was in an
administrative capacity. I organized fund raisers to help raise money and get food barrels
out to the different businesses in the city. I also put together parties for CEO’s and staff
of different integral companies in Baton Rouge to help raise awareness of the Food
Banks’ needs. I would call on all of the restaurants we loved and ask them to donate food
for these parties and most all were gracious enough to do so. These parties were always a
success and everyone enjoyed them, while the Food Bank benefited from the
connections.
The other place that I volunteered was a place called the Respite Care Center, where
parents would drop of their handicapped or disabled children for a day to run errands or
just get a break and we would take care of their children for a day. It was a house where
we got to know them and they were happy while there. When they were napping I would
do paperwork regarding their behaviors and any progresses for the state records.
References: Available on request