Diana Powell is a highly motivated property manager with over 6 years of experience in real estate management, public housing, and affordable housing programs. She has a strong record of improving occupancy rates and maintaining budget compliance. Her areas of expertise include leasing, marketing, relationship building, and strategic planning. She has received recognition from national property management companies for her leadership and productivity.

1. Diana Powell, ARM,COS, PHM
166 Pimlico • Kyle, TX 78640 • (512) 415-9957 • dianampowell@yahoo.com
Highly motivated, results-driven Property Manager with extensive experience in contracts &
compliance, human resources, and account management in real estate, public housing and
government program regulations. Recognized for integrity, commitment to quality, and strong
work ethic that includes completing two professional designations while working full-time.
AREAS OF EXPERTISE INCLUDE:
 Productive, personable and goal-driven professional who commands more than 6
years of diverse customer, corporate and client-oriented Property Management
experience.
 Exceed corporate expectations in any setting. Highlights include receiving recognition
for leadership and productivity from national residential Property Management agencies.
 Effectively balance multiple responsibilities. Contribute to corporate growth through
establishing strong rapport with customers, team-building and management of leasing
and maintenance staff, development of marketing programs, maintaining strong
budgetary guidelines while assuring quality of project.
 Success driven with a strong record of leasing, marketing, relationship building,
communications and strategic planning.
 Ability to develop and maintain relationships with corporate and onsite staff, as well as
with vendors, agents and contractors.
 Proven ability to increase property performance, improving occupancy and income
while keeping operating expenses below budgeted levels.
 Certified and educated to ensure that properties are operating in accordance with all
Federal, State and City regulated agreements as applicable.
 Highly knowledgeable and experience in LIHTC, Section 8 and affordable housing
programs.
WORK HISTORY:
UAH Property Management – (Property Manager) March 2009 –
Present
• Determined amount of deposit and monthly rent according to family income.
• Supervised all assigned staff including maintenance.
• Collected rent, security deposit, and other charges.
• Performed move in and move out inspections.
• Approved all make ready units prior to occupancy.
• Prepared rent roll accurately and in a timely manner.
• Prepared and processed lease terminations and filed forcible retainers in court.
Housing Authority City of Austin – (Property Manager) Nov. 1997-
July 2008
• Supervised all assigned staff and contractors; completed employee’s annual evaluations.
• Conducted orientation for all new residents, including showing units, explaining leases, and
briefing them on policies and procedures.
• Calculated and collected rent, deposits, and other charges.
• Maintained and monitored delinquent rent roll, issued delinquent notices and late payment

2. charges, and initiated eviction process when warranted.
• Reviewed and submitted account receivable reports daily.
• Documented all funds collected and deposited funds into bank.
• Monitored and evaluated compliance with the agency policies and procedures and HUD/
Agency occupancy standards.
• Maintained accurate records and assumed responsibilities for result of all internal, HUD, and
other audits.
Diana Powell, ARM,COS
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Anderson Group Realty – (Property Manager) Sept. 1991 –
April 1996
• Supervised staff and trained employees.
• Direct collection of rental fees, and deposits and payment of incurred operating expenses.
• Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or
maintenance.
• Plan, schedule, and coordinate general maintenance, major repairs, and remodeling of
residential properties.
• Manage and oversee operations, maintenance, administration, and improvement of residential
properties.
• Negotiate the lease of property and complete or review appropriate documents and forms.
EDUCATION, TRAINING, AND CERTIFICATIONS:
Institute of Real Estate Management - Accredited Resident Manager (ARM), Issued: August
1990
Austin Community College - Business Management and Leadership – 1999
Nan McKay and Associates - Public Housing Asset Management Certification, Issued: July
2004
National Center For Housing Management - Certified Occupancy Specialist (COS), Issued:
March 2008
Occupational Licenses and References Available Upon Request.