The document is a curriculum vitae for Satyajit Sahu that outlines his career objective, interests, qualifications, technical skills, professional experience, and personal details. His career objective is to work in a challenging environment to develop his existing skills and grow with a company. He has qualifications in computer operations, networking, hardware, and software. His professional experience includes roles providing technical support and customer service for various IT companies serving clients such as Airtel, IBM, and Lenovo.

1. CURRICULUM VITAE
SATYAJIT SAHU
C/o Bhavani Prasad
House No- 8-4-379/L/55-1, NRR Puram
Site-1, Borabanda, Hyderabaad-500018, Telengana
Mobile no: 09700398909/08686790103
Email: sahusatya1987@gmail.com
CAREER OBJECTIVES
To work in a progressive and challenging environment, so as to develop skills that I already possess in order to
improve my career position. My goal is to grow with my company and acquire additional skills. I believe in
teamwork & self-motivation.
CAREER INTEREST
To utilize my network administration skills with a self motivated and positive approach with an organization
that will help to improve my professional and personal skills.
 ACADEMIC QUALIFICATION
• Parsuing CPGDBA from Symbiosys University, Nagpur
• Graduation from Sambalpur University, Odisha
• Intermediate from CHSE, Odisha
• HSC from Board of Secondary Education, Odisha
 TECHNICAL QUALIFICATION
• Computer Operator & Programming Assistant (COPA) trade from NCVT, Odisha
• Tally 9.0 from Unitech Institute, Udit Nagar, Rourkela, Odisha
• Hardware & Networking from C-Net , Koelnagar, Rourkela, Odisha
• Package Course (CCNA, MCITP, Exchange Server & Linux) completed from Zoom
Technologies, Hyderabad, Andra Pradesh
 HARDWARE TECHNICAL SKILLS:
• Computer assembling and maintenance.
• Troubleshooting hardware and software problems.
• Installing and configuring the peripherals, components and drivers
• Installing software and application to user standards
• Sound knowledge of digital and analog embedded computer hardware
• Deep knowledge of printer installation and troubleshooting.
• Familiarity with Analog Circuit, Digital Circuit, PCB design, schematic capture, board layout, vendor
interface analysis and simulation
• Proficient with electrical hardware test equipment (Multi meter, PCB testing card, analog meter, etc.)

2. • Configuring and troubleshooting desktops, laptops and Tablets
• Familiar with hardware tools like servers, printers, VoIP, networking and telecommunications devices
• Installed Hard disks, Floppy drives, CD Drives, Sound Blaster cards, CPU, Memory, Power supply unit,
Network card, Video graphics card, Hard disk controller card on PC systems
• Troubleshooting of personal computers. On line Support to customers concerning their computer
problems
• Responsible for-Installing Various Operating Systems like Windows XP, Win 7 and Win 8
• BIOS, Serial No., Model No. and UUID No. updation in all systems
 NETWORKING TECHNICAL SKILLS:
• Configuring, Managing and Maintaining Networking Equipments.
• Can Manage LAN and WAN Environment.
• Hands on experience in Crimpling, Cabling and handling some network devices.
• Network processing, centralized and distributive network connection
• Installing, configuring and administering network technologies
• Installed and configured workstations for IP/IPX based LAN
• Installed and configured DHCP Client/Server
• Virus Protection and Eradication
• Maintenance of MS Exchange Environment
• Configuring and troubleshooting Microsoft Outlook and Thunderbird.
• Responsible for designing and implementation of customers network infrastructure
 PROFESSIONAL EXPERIENCE:
Genius Consultancy (Client Airtel) from August 2014 to Till date
Company Profile : Airtel Own Retail
Job Profile : CRO (Customer Relationship officer)
Responsibilities : Handling customer complaints and queries of Postpai, Prepaid and Telemedia. Selling
the Pdoducts such as postpaid, Dongle, Mifi and Broadband, Training attending
conducted by Centum learner and other central training team, co-ordinating with the
channel partner for closing the issues and taking care of all IT instruments such as
printer, laptop and mails for whole store.
Reliance Digital Xpress, Madhapur, Hyderabad from October 2013 to August 2014
Company Profile : Retail industry
Job Profile : Solution Executive (Productivity)
Responsibilities : Customer dealing with proper solution of product, RCP and services as per company
norms, Dailly Price checking through MPOS machine, SEL printing, PI counting, Handling
Billing process through MPOS, Checking DC stocks and other store stocks in SAP and
raising indent in SAP, In/Out bound process in SAP, Attending all kind of productivity

3. training scheduled by the company and setting up of the planogram of display units as
per HO.
CORE IQ SOLUTIONS (P) LTD.,Hyderabad from April 2013 to September 2013
Company Profile : Authorized Service Provider for Lenovo.
Client Name : TATA Ellexi
Job Profile : Technical Support Engineer
Responsibilities : Installations, configuration and maintainance of all Desktops, Laptops and Tablets
specified by the Customers. Part of Escalation team to handle the priority calls to
minimize the downtime and providing softskill and product training to the field
engineers.
Hitech Informatics (P) Ltd., Hyderabad April 2012 to March 2013
Company Profile : Authorized Service Provider for Lenovo.
Client Name : IBM
Job Profile : Technical Support Engineer
Responsibilities : Installations, configuration and maintaining of desktops, laptops, All in one pc &
printers, configuration and maintaining of Windows & Linux operating system as
specified by the Customers. Part of Escalation team to handle the priority calls to
minimize the downtime.
Fusion Technologies, Rourkela, Odisha September 2011 to March 2012
Company Profile : Authorized Service Provider for Lenovo.
Client Name : IBM
Job Profile : Coordinator cum Computer Hardware Engineer
Responsibilities : Installations, configuration and maintaining of desktops, laptops, All in one pc &
printers, configuration and maintaining of Windows & Linux operating system as
specified by the Customers. Part of Escalation team to handle the priority calls to
minimize the downtime & Assigning the calls to the service engineers and maintaining
the CRM tool of the lenovo and coordinating with the IBM technical team.
INTERPERSONAL SKILLS
• Ability to quickly grasp technical aspects and face new challenges.
• Very competitive and adapt to new changes.
• I believe in teamwork & self-motivation.
• Willing to learn

4. PERSONAL DETAILS
Name : Satyajit Sahu
Father’s Name : Ramakanta Sahu
Date of Birth : 23-01-1987
Sex : Male
Nationality : Indian
Marital Status : Single
Languages : English, Hindi, Odia & Bengoli
DECLARATION
I do hereby declare that all the above furnished informations are no distortion being made to the best of
my knowledge and believe.
Date:
Place: Hyderabad Satyajit Sahu
Yours Sincerely