This document provides a summary of a candidate's qualifications and experience for a managerial role in the service industry. The candidate has over 15 years of experience providing executive assistant and administrative support to senior managers in hotels and other companies. She possesses strong communication, organizational, and problem-solving skills. Currently she works as an assistant manager and executive secretary for a food retailer.

1. SYNOPSIS
Dependable professional with 15 years of experience in providing effective and comprehensive support
to seniors Managers including Chief Operating officer, Vice President, General Manager of the Hotel,
Posses the highest degree of integrity, supported by a flawless record of maintaining confidentiality
Adaptable to changing situations.
 Strategic and result-oriented approach towards every role
 Optimistic, Quick learner, Communicative, Inquisitive
 Possess good negotiation and problem solving skills
 Ability to engage people for positive outcomes
 A good team player with leadership qualities
Aspire to take up a challenging role at managerial level in Service Industry, where I can apply my
experience, knowledge and abilities
Core Competencies
 Appointment Scheduling
 Travel arrangements
 Meeting Coordination
 Documentation
 Weekly and Monthly Reports
 High Volume phone calls
 Relationship Management
 Special Projects
.
Kajal Saxena
E-503, Building No E/10, Sapphire
Tower, Poonam Garden, Behind Indian
Oil Petrol Pump, Mira Road, Mumbai
Residence:- 022 65137268
Cell:- 09833798920
Email ;-kajalsaxenashalu@yahoo.co.in

2. Professional roadmap
Currently working with:- Foodhall by Future Group as Assistant Manager and Exec Secretary to
Ms. Avni Biyani (Director and concept Head)
Foodhall is a premium lifestyle food destination It targets the well-travelled urban Indian consumers
who love to experiment with global cuisine and promises to expose customers to the finer nuances of
food. This store designed for food lovers is a one – stop shop offering novel concepts from around the
world on one platter. Currently Foodhall is present in Mumbai, Bengaluru, New Delhi, Pune and
Gurgaon.
Schneider Electric India Pvt Ltd as Asst Manager-Rural BU &CSR & Executive Assistant to VP
–Rural Business 2011—Jun 20114.:-
 Apart from the regular EA duties also taking care of all Marketing Communications for the
Business Unit and also handling the profile of Relationship Manager for the Entrepreneur
Development program.
 Coordinating and implementing all CSR activities for the Company in current location.
 Creating Dashboard for the Business unit.
 To conduct global events for Spreading Happiness Foundation.
Fund generation through Empolyees and Partners for Spreading Happiness Foundation.
Articles / write-up / News in Media for Spreading Happiness Foundation
Updating website globally and locally every month for Spreading Happiness Foundation.
Rural electrifying (if required)
 Alternate Channel Creation - Launched Entrepreneur Development Programme in Uttar Pradesh,
Bihar, Jharkhand, Chhatisgarh, MP,Maharashtra,West Bengal,Karnataka,Tamil Nadu, for
enrolling trained rural youth into Solar PV retail business
- Remote Village Electrification projects for lighting up rural areas with Off Grid PV systems
April 2010-Till Sept 2011:- Glodyne Technoserve Limited (Glodyne Techno serve is a leading IT
Services company, headquartered in Mumbai) as Secretary to CEO and COO.
 Arranging Travel and hotel booking in various parts of the country
 Updating and arranging calendar for bosses appointment
 Keeping track and arranging for all expense bill and accounts settlement
 Setting reminder and follow for various seminars and events
 Arranging board meetings if held in India
 Coordination with the boss when he is away from office on various tours through
 Internet, updating messages on the pen drive and help in organizing Power Point

3.  Presentation held during meetings.
 Guest Hospitality during their visit to our office
 Taking care of Verbal and Written communication to various department and also
 Reverting to important external communication in the absence of the CEO
 Maintaining records and taking care of all documentation filling and tracking
 Organizing Health check up for CEO and All senior staff members as employee
 Benefit factor.
 Maintaining a bridge between the management and staff by taking important and
 Unheard plea and issues to the CEO where attention is required (Judgmental)
 Coordination between the management and staff for resolving HR related issues
 Organizing various events for staff motivations in the absence of the CEO.
 Keeping a track of various office supply for guest entertainment
 Introduced various policies and club membership to the CEO for his entertainment
and betterment.
March 2008-March 2010:-Renaissance Mumbai Hotel and Convention Centre (A 5 star Marriott
Brand Hotel). As Executive Assistant to General Manager.
 Organize and co-ordinate meetings and conferences for the GM.
 Manage his travel and work out the travel arrangements.
 Make hotel bookings and get the best deals.
 Assist the GM with managing schedule.
 Type documents and create presentations in Microsoft Office tools.
2004-2008:- Fortune Landmark Indore ( 5 Star ITC Welcom Group Hotel ) as Admin Manager
and Executive Assistant to the General Manager:-
 I have successfully handled the Business Centre and the General managers Office ,Routine
correspondence, Guest Relations, as part of my day to day work besides assisting the general
manager.
 Assumed the responsibility of 3 staff members, saving the company 3, 60000 in annual salaries.
 Boosted the staff Morale and improved teamwork by organizing staff rap sessions with the
management, staff outings, and being accessible after work hours.
 Increased efficiency of the GM office by 2 months by bookkeeping and effective coordination.
 Enhanced management team productivity by organizing monthly meetings where
accomplishment problems and improvements were discussed.
Apr 2003-2004:- Team Leader –TVB Croup in Fortune Landmark Indore.
Apr 2002-2003:- Tele Marketing Executive Sayaji Hotel Indore.
May 2000-Apr 2001:- Academic Counselor NIIT Computer Education, Raipur.
Achievements

4.  Successfully handled large customer base achieving sales targets for the center single headedly
handling the center administration.
 Independently handled the business centre, and Executive Offices for Meetings and Customer
needs, have handled all corporate guest relations creating good will for the company.
 Was single handedly responsible for updating and organizing the Spirit to serve
community service activities and reporting on the business counsel Website.
 Have worked with HR Team to organize various functions and associate related competitions
and trainings.
 Have also helped the COO with the Beverage related inventories and reporting.
 Effectively maintained liaison with all the departments for coordination.
 Hire Fire and train the administrative staff.
 Maintain Clients, Employees database for mailing and communication.
 Timely submitted monthly Budget reports, Daily Revenue reports, weekly GM’s reports etc.
 Assisted GM in routine correspondence managed library in the business centre.
 Independently handled all the operations of the Executive offices including maintaining of
records, upkeep and routine office administration
 Taken initiative to introduce Guest satisfaction Index.
 Coordinated training for Industrial Trainees and fresher
 Appreciation and recommendation letter from the General Manager of the Hotel.
 Awarded as best Employee for the Year simultaneously for 2 years.
 I was awarded Certificates for best Comparer at college.
 Have been associated with the print media by writing poems, critics and articles.
 Have received many awards in Debate, Dance and Various cultural and Art Activities.
 Have been associated with the Rotary Club and worked with them in various designations like
Editor and secretary in Raipur.
Extra Curricular Interests
 Anchoring, Literature, Dance Music and Internet Surfing, Interacting with People.
 Language Skills:- Working Knowledge of English, Hindi, Marathi and Bengali
 Preferred Location:- Mumbai.
Personal Qualification and Information
Date of Birth:- 29th June 1975
Place: - Jabalpur
Qualifications:- Bachelor of Arts (Eng Lit, Eco, Psychology).
Marital status:- Married