This document is a resume for Rajalakshmi Krishnan seeking an administrative position that utilizes her 30 years of experience. She has a MBA in HR and is highly skilled in areas like administration, secretarial work, client relations, and human resources. Her past roles include positions at Pfizer Ltd and The Advertising Standards Council of India, where she gained experience in areas such as employee onboarding, complaints processing, and coordinating HR activities. She is proficient in Microsoft Office applications and other software programs. Overall, the resume emphasizes Rajalakshmi's long career history in administrative roles and her strong skills that would be an asset to any organization.

1.
RAJALAKSHMI
KRISHNAN
B2/101,
Suvidhi
Darshan,
Patharli
krishnan.raji@rediffmail.com
Road,
Namdeo
Patilwadi,
Dombivli(E)
Mobile:
9323927242
Seeking
a
position
in
the
organization
wherein
I
can
utilize
my
strong
administrative
background
and
skills
in
a
stimulating
and
challenging
environment.
STRENGTHS
• Highly
motivated,
detail
oriented
individual,
experienced
working
at
fast-­‐paced
environments.
• Competency
to
deal
with
clients
and
real
time
business
scenarios
in
the
fields
of
HR,
Administration
and
Secretarial
functions,
excellent
communication
skills,
versatile
team
player.
• Highly
trustworthy,
discreet
and
ethical
• Excel
in
meeting
objectives
through
use
of
independent
action,
prioritization,
persistence
and
organizing
leadership
skills.
• Individual
contributor
and
strong
problem
solving
abilities
• Highly
organized
and
extremely
committed
to
schedules
• Multilingual
and
a
people
person
EDUCATION
QUALIFICATION
• MBA
in
HR,
Madurai
Kamraj
University,
Tamil
Nadu
• B.A.
Sociology,
Madurai
Kamraj
University,
Tamil
Nadu
• Diploma
in
Training
&
Development,
ISTD,
New
Delhi
CERTIFICATIONS
• Typewriting
120
w.p.m.
• Shorthand
100
w.p.m.
• Management
Development
Program
on
Operational
Leadership
PROJECTS
• “Quality
of
Work
Life
–
A
Case
Study”
• “HRD
and
Training
Aspects
in
an
organization”
COMPUTER
SKILLS
Office
Automation
Tools
Excel,
Word
,
Power
point
&
Microsoft
Outlook
PeopleSoft
For
online
information
management
and
non-­‐management
colleagues
Sun
System
For
Online
Accounting
Yatra
Capturing
Travel
request
and
monitoring
the
status
of
Booking/request
Global
Concur
Expense
Capturing
the
expenses
of
Managers
and
processing
for
reimbursement

2. WORK
EXPERIENCE
(Total
30
years)
The
Advertising
Standards
Council
of
India
Present
Designation:
Assistant
Manager,
Complaints
Processing
• Responsible
for
the
performance
and
functioning
of
the
Complaints
Processing
Team
• Identifying
and
handling
valid
complaints,
ensuring
and
updating
Online
Complaints
&
Monitoring
System
• Handling
all
complaints
on
a
timely
basis,
Updating
the
complaint
status
to
the
consumers/advertisers
• Organize
meetings
with
the
Consumer
Complaints
Committee
to
take
decisions
on
the
complaints
for
further
processing
• Responsible
for
handling
day
to
day
correspondences
with
consumers
and
advertisers.
• In
charge
of
the
mails
received
on
the
common
EMAIL
of
the
organization.
PFIZER
Limited
Nov’95
-­‐
Apr’15
Designation:
Executive,
HR
reporting
to
Director,
Personnel
&
Director,
Plant
Operations
• Single
Point
Contact
for
all
HR
related
activities
of
the
Manufacturing
Plant.
• Facilitating
and
coordinating
all
aspects
of
HR
activities.
• Coordinating
with
Departmental
Managers
for
completion
of
various
activities.
• Responsible
for
new
Employee
Induction,
On-­‐boarding
and
joining
formalities.
• Validating
and
updating
HR
related
data
in
People
Soft
to
track
probation
and
confirmation
formalities.
• Coordination
with
various
Directors
related
to
all
the
confidential
matters
of
the
organization.
Achievements
• Performed
a
key
role
in
implementing
various
strategic
tasks.
• Effectively
handled
the
departmental
functions
in
the
absence
of
Assistant
Manager,
Personnel.
• Also
successfully
solved
various
queries
raised
by
the
unionized
colleagues
independently
by
interacting
with
various
departments.
• Effectively
handled
the
confidential
matters
with
integrity
and
commitment
• Played
an
important
role
in
recent
transformation
process
of
our
manufacturing
site.
HIND
Rectifiers
Ltd.
May’91
-­‐
Nov’95
Designation:
Stenographer
–
Dy.
General
Manager,
Marketing
–
Transformers
and
Rectifiers
Division
• Independent
correspondences
of
day
to
day
matters.
• Prepared
quotations
for
various
tenders
received
from
Government
and
Non
Government
Organizations
such
as
Railways,
BARC,
etc
SIGNATURE,
a
travel
magazine
reporting
to
the
Editor
Feb’87
to
May’91
Designation:
Office
Assistant
• Managed
administrative
functions
of
the
organization.
• Self
correspondence
TOMCO
and
Tata
Share
Registry
Ltd
Oct’86
to
Feb’87
Designation:
Stenographer
reporting
to
the
Marketing
Manager
PERSONAL
INFORMATION
DOB
September
27,
1967
Marital
Status
Married
Hobbies
Listening
to
Music
References
Available
on
request