Brigham Bingham has over 10 years of experience in customer service and management roles. He holds an Associate's Degree in Sciences from Collin College. Currently he works as a Project Manager for Braxton and Grey, where he manages teams and projects. Previously he was an Assistant Store Manager at Starbucks, where he oversaw 35 employees and was responsible for operations, hiring, training, and increasing profits. He is seeking a new management role where he can continue advancing his career.

1. Brigham Bingham
901 S. Coit Rd Richardson, TX | 972-835-1217 | bbingham101@gmail.com
Professional Summary
· Result-driven Assistant Store manager focused on maximizing productivity, customer relations, partner growth & development, and
business acumen oriented.
Education
ASSOSIATES DEGREE IN SCIENCES | JAN 2013 | COLLIN COLLEGE
· Major: Chemistry
· Minor: mathematics
Skills & Abilities
Management
· Continuously hiring, training, developing staff
· Entering payroll data
· Employee scheduling
· Conflict resolution – both staff and customer
· Goal oriented and result driven
· Data analysis, with business growth in mind
· Organizational and problem solving
· Excellent communication skills
Computer
· Microsoft Office proficient
· Outlook proficient
· Rapid 10-key entry
· 60 WPM
· VPN/Proxy/WLAN/LAN/IPv6/TOR
· Hardware competent in both peripheral, accessory,
and component
Experience
PROJECT MANAGER | BRAXTON AND GREY | 11/15/2015- CURRENT
Started at an entry level and learned the mechanics of the business and was promoted to Project Manager.
 Managed teams of different abilities in direct marketing.
 Trained and guided people through the business structure, and promoted a few individuals.
 Traveled to different states and areas to train and direct.
 Managed daily inventory and earnings.
 Self-motivated industry, with strong entrepreneurial mentality.
ASSISTANT STORE MANAGER | STARBUCKS | 6/2010 TO 11-2015
Started at entry level position and worked my way up to Assistant Store Manager.
 Began as a barista in 2010, quickly promoted as a shift lead within a year, after my second year with the
company, I was moved to multiple stores within the district to increase performance and standards over the last
two years. Within the last year I was promoted to assistant store manager.
 Partnered successfully with new employees alongside experienced partners to reproduce positive sales growth
and customer experiences.
 Constantly hired and trained new staff.
 Led and directed team members on effective methods, operations, procedures and adoption of new work
routines.
 Increased profits by 8% half a quarter through restructure of business while proving competency and business
acumen within the first quarter of being promoted with a year of consistent business growth quarterly with
weekly reports.
 Interacted positively with customers to increase and promote customer retention.

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 Correctly calculated inventory and ordered appropriate supplies while increasing profit and decreasing loss to
increase the store's overall contribution quarterly.
 Actively participated in ongoing customer service programs to build sales and rapport in the community
through our MSR.
 Actively pursued personal learning and development opportunities with little to no outside influence.
 Strategically scheduled team members to maintain optimal staffing levels at all times for 35+ employees.
 Oversaw over 35+ employees, directly leading 10 employees at any given time in a high paced environment.
 Maintained the #1 performing store during peak operations within the region, and second busiest store in the
state.
PHARMACY TECHNICIAN | CVS | 08/2008 TO 5/2010
Began with the company as a sales clerk and quickly moved up through the different positions CVS/pharmacy has to offer,
from;
Kodak certification for photo technician:
 Determined customer needs by asking relevant questions and listening actively to the responses.
 Actively pursued personal learning and development opportunities.
 Tracked inventory of all photo lab products and equipment.
 Performed advanced computer processing of images for assignments.
 Archived photographs on computers and other media capturing devices.
 Altered, edited, and toned all photographs being printed.
 Demonstrating my competency of adopting new technology, programs, and systems.
Pharmacy Certification for Pharmacy Technician position:
 Properly filled and dispensed an average of 800 prescriptions per day at store level.
 Managed drug and supply inventories.
 Effectively resolved insurance rejections and other billing issues.
 Compounded and repackaged medications, including unit-doses, topical medications and sterile products.
 Inspected drug storage sites, monitored drug supply expiration dates and ensured proper supply levels.
 Reconstituted oral liquids.
 Receptively answered customer questions and helped locate desired items in the pharmacy.
 Completed accurate cycle counts, inventory management and will-calls for customers.
 Demonstrating my attention to detail in a fast paced environment.
STREET TEAM MEMBER | ALLIED INTEGRATED MARKETING | 03/2011 TO 5/2012
 Setting up station events: raising tents, plugging in sound systems, putting up signage/banners.
 Managing the events while in progress: interacting with listeners, leading games, prize wheels, speaking on the
microphone/PA.
 Successfully communicate with several different types of positions: listeners, employees, management at events,
clients.
 Light office work.
 Other duties as assigned.
Additional Information
Through many years in customer service based environments, I have proven time after time of my ability to achieve
results from minor to major in multitude of fields. From petty cash handling to managing employees to achieve results
and exceed business targets by working through others. More than capable of exceeding goals with my ability to
implement my critical-thinking abilities. I am seeking advancement through my career in the management field while
transitioning into a different environment.
I have a passion for computer hardware and software. Most of my hardware knowledge comes from a self-developed
background since high school.
I have learned through my own resources and have been building and maintaining computers from the ground up.
I have used Microsoft Office products through my entire educational endeavors, and other skills such as:

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 VOIP
 Proxy
 TOR
 WLAN/LAN
 VPN
 Remote Desktop
 Trouble shooting