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Analysis of Recruitment & selection in
IBM

Rahul Koul
12036
Manpower
โ€ข
โ€ข
โ€ข
โ€ข
โ€ข
โ€ข
โ€ข

Established: 1948
CEO: Jeffrey A. Joerres
World Headquarters: Milwaukee, USA
Total revenue: $68.2 million
Fortune U.S. and Global Rank: 140
Locations: 3900 offices in 80 countries
Services: Recruitments, WRP, Business development,
Staffing
Recruitment and Selection
โ€œFirst got the right people on the bus, the
wrong people off the bus, and the right people
in the right seats โ€“ and then they figured out
where to drive it.โ€
Research Methodology
โ€ข Sampling Size:- 30
โ€ข Sampling Technique:- Random
โ€ข Sampling Instrument:- Questionnaire
Primary Data
Secondary Data
Objective

Challenges faced by recruiters in
recruiting candidates

Candidates not
joining BPO sector

Why declining rate in
selection of candidates

Aspects on which candidates
not willing to join IBM
What is your profile?
35
30

25

30

30

30

30

21

20
No. of respondants

15

Actual respondants

10
5

5

4
0

0

Fresher

Working with Was working None of the
org.
above
What is your qualification?
35
30

30

30

30

30

25
20
No. of respondants

15
10

8

10

5

9
3

0

10th

10+2

Computer
Degree

Others

Actual respondants
Are you interested in Gurgaon location?
35
30

30

30

25
20

18
No.of respondants

15

Actual Respondants

12

10
5
0
Yes

No
Will you work for Salary of 10,000?
35
30

30

30

25
20

18
No. of respondants

15

Actual respondants

12

10
5
0
Yes

No
Are you interested in BPO sector?
35
30

30

30

25
20

20

No. of respondants

15

Actual respondants

10

10
5
0
Yes

No
Which Shift is best suitable to you?
35
30

30

30

30

30

25
20
15
10

12
7

7
4

5
0

Day

Night

Day/Night

None of the
above

No. of respondants
Actual respondants
For what profile are you Interested?
35
30

30

30

30

30

25
20
14

15
10
5

No. of respondants
8

4

4

0

Direct Process Voice Process

Backend
Process

All of above

Actual respondants
Findings
Availability of
fresher's but
qualification are
not matching

Candidates having
Salary and
Location issue

Profile doesnโ€™t
match with the
needs of
candidates

Shift issue is major
problem for not
joining BPO
Suggestions
More portals & References on CIF
Hiring form preferred location
Preference to knocked out candidates
Timing schedule should be informed
Limitations

Busy Schedule

Time Duration

Awareness of
BPO

Less
Respondents
Conclusion
There is a new period of growth in the BPO industry. It
is also a win-win situation for candidates. Hence
candidates not having quality must take a start from
the BPO sector.
Recuritment and selection

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Recuritment and selection

  • 1. Analysis of Recruitment & selection in IBM Rahul Koul 12036
  • 2. Manpower โ€ข โ€ข โ€ข โ€ข โ€ข โ€ข โ€ข Established: 1948 CEO: Jeffrey A. Joerres World Headquarters: Milwaukee, USA Total revenue: $68.2 million Fortune U.S. and Global Rank: 140 Locations: 3900 offices in 80 countries Services: Recruitments, WRP, Business development, Staffing
  • 3. Recruitment and Selection โ€œFirst got the right people on the bus, the wrong people off the bus, and the right people in the right seats โ€“ and then they figured out where to drive it.โ€
  • 4. Research Methodology โ€ข Sampling Size:- 30 โ€ข Sampling Technique:- Random โ€ข Sampling Instrument:- Questionnaire Primary Data Secondary Data
  • 5. Objective Challenges faced by recruiters in recruiting candidates Candidates not joining BPO sector Why declining rate in selection of candidates Aspects on which candidates not willing to join IBM
  • 6. What is your profile? 35 30 25 30 30 30 30 21 20 No. of respondants 15 Actual respondants 10 5 5 4 0 0 Fresher Working with Was working None of the org. above
  • 7. What is your qualification? 35 30 30 30 30 30 25 20 No. of respondants 15 10 8 10 5 9 3 0 10th 10+2 Computer Degree Others Actual respondants
  • 8. Are you interested in Gurgaon location? 35 30 30 30 25 20 18 No.of respondants 15 Actual Respondants 12 10 5 0 Yes No
  • 9. Will you work for Salary of 10,000? 35 30 30 30 25 20 18 No. of respondants 15 Actual respondants 12 10 5 0 Yes No
  • 10. Are you interested in BPO sector? 35 30 30 30 25 20 20 No. of respondants 15 Actual respondants 10 10 5 0 Yes No
  • 11. Which Shift is best suitable to you? 35 30 30 30 30 30 25 20 15 10 12 7 7 4 5 0 Day Night Day/Night None of the above No. of respondants Actual respondants
  • 12. For what profile are you Interested? 35 30 30 30 30 30 25 20 14 15 10 5 No. of respondants 8 4 4 0 Direct Process Voice Process Backend Process All of above Actual respondants
  • 13. Findings Availability of fresher's but qualification are not matching Candidates having Salary and Location issue Profile doesnโ€™t match with the needs of candidates Shift issue is major problem for not joining BPO
  • 14. Suggestions More portals & References on CIF Hiring form preferred location Preference to knocked out candidates Timing schedule should be informed
  • 16. Conclusion There is a new period of growth in the BPO industry. It is also a win-win situation for candidates. Hence candidates not having quality must take a start from the BPO sector.