SlideShare a Scribd company logo
Recruiting, developing
and retaining millennials
in government
2
Deanna Grady
Sr. Manager, Government Sales
Lynda.com from LinkedIn
Recruiting, developing, and retaining
millennials in government
Agenda
• Introductions
• Nobility of government
• Why millennial recruiting and hiring matters
• Three things we all want at work
• Applying these principles to millennials
- Interviews
- Job Framing
- Coaching
• Takeaways
• Resources
• Q&A
3
4
Lisa Earle McLeod
President, McLeod & More
Author and Lynda.com Instructor
Recruiting, developing, and retaining
millennials in government
Elizabeth McLeod
VP, McLeod & More
Lynda.com Instructor
Nobility of Government
“The care of human life and happiness, and not their destruction, is
the first and only legitimate object of good government.”
- Thomas Jefferson
5
6
Why hiring millennials matters
Top issues by state and local government HR managers:
● Recruiting and retaining qualified personnel (92%)
● Succession planning (80%)
● Staff development (79%)
Retirement trends:
● 54% report that retirements were higher in 2015 than in 2014
● While 46% of retirement-eligible state employees were delaying
retirement in 2009, now only 21% of them are delaying.
● By Sept. 2017, 31% of Federal employees will be eligible to retire
The fight for talent is real
7
Source: http://slge.org/wp-content/uploads/2016/05/State-and-Local-Government-Workforce-2016-Trends.pdf
Three things we all want at work Millennial Mindset
Everyone wants purpose.
Millennials are the first
generation who will quit
without it.
8
Source: Daniel Pink, Author of DRIVE and former speechwriter to Al Gore
9
10
“The children now love
luxury. They have bad
manners, contempt for
authority; they show
disrespect for elders and
love chatter in place of
exercise.”
- Socrates
11
12
For a deeper dive...
13
Hire, Retain, and Grow Top Millennial Talent
Lisa Earle McLeod and Elizabeth McLeod
Course free until 9/19/2017
Applying these principles to millennials
Interview Questions
How to separate the
enlightened from the
entitled
Job Framing
Why over
emphasizing
competencies has a
chilling effect on
morale
Coaching Tips
Techniques for 5-
minute coaching
14
Interview questions
• What interests you about this job?
• Where do you see yourself in 5 years?
• What kind of work environment do you
prefer?
• Tell me about your skills.
• Describe obstacles you’ve encountered
and how you worked through them.
15
• Why does this field matter to you
personally?
• What impact do you hope to have with
your career?
• How do you shape your work
environment?
• What impact have you had in previous
roles?
• How do you deal with the boring routine
aspects of a job?
+ Internal DriversStandard
Job Framing
16
+ Connect to constituentsStandard
• Basic job competencies
• Where the job falls in the hierarchy
• Salary
• Opportunities for growth
• Education or experience requirements
• How the job connects to individual impact
• The impact a lack of that job would have
• How the people above and below you
contribute to the impact
• Paint a compelling picture of individual
constituents
Coaching
17
Standard
• What did you do well?
• Good job!
• Do you understand the expectations?
• What can you do differently going
forward?
• What impact did you have?
• I love the way you did X, did you see
how she responded?
• How will this affect others?
• How can you have a bigger and
better impact next time?
+ Specificity and Impact
Importance of Learning
87% of millennials rate "professional or career growth and development opportunities" as important to
them in a job -- far more than the 69% of non-millennials who say the same.
18Source: Gallup How Millennials Want to Work and Live
Recommended courses
Talent Sourcing
Barbara Bruno
19
Employee
Engagement
Don Phin
The New Rules
of Work
Gary Bolles
“With Lynda.com, we can give new hires the management and technology skills
they may not come in with but need in order to advance within government. We
encourage employees to take just 15 minutes every day to learn something
new, and in doing so, we hope learning will become something that’s embedded
in their everyday activities. We want our staff members to make learning a
habit.”
- Dovi Mueller, Training and Development Administrator, Nebraska Department of Administrative
Services, State Personnel Division
20
Takeaways
21
●Autonomy, mastery, and purpose drive attraction
and retention.
● When interviewing, tease out internal drivers.
● Frame jobs in terms of impact on constituents.
● Coach with specificity and personal impact.
Remember your advantage,
Noble Purpose is already baked in.
Resources
Lynda.com courses
● Hire, Retain and Grow Top Millennial Talent (free course)
https://www.lynda.com/Leadership-tutorials/How-Hire-Retain-Grow-Top-Millennial-Talent/466170-2.html
● Talent Sourcing
https://www.lynda.com/Business-Skills-tutorials/Talent-Sourcing/471664-2.html
● ​Employee Engagement
https://www.lynda.com/Business-Skills-tutorials/Employee-Engagement/570964-2.html
● ​The New Rules of Work ​- for your millennial new hires
https://www.lynda.com/Leadership-Management-tutorials/New-Rules-Work/580628-2.html
LinkedIn Talent Solutions resources
● Beyond the Job Post: Your Guide to Innovative Recruiting
https://business.linkedin.com/talent-solutions/cx/17/05/innovative-recruiting-tips-a
● Crash course: Tips and Tools for the Modern Recruiter
https://business.linkedin.com/talent-solutions/cx/17/05/innovative-recruiting-training
Lynda.com case study
● Attracting, Retaining, and Engaging Government Employees
● https://learning.linkedin.com/content/dam/me/learning/en-us/case-studies/lil-casestudy-state-of-
nebraska.pdf
22
Connect
with us
Lisa Earle McLeod
https://www.linkedin.com/in/lisaearlemcleod/
Elizabeth McLeod
https://www.linkedin.com/in/elizabeth-mcleod-16a6b962/
Deanna Grady
https://www.linkedin.com/in/deannagrady/
23
https://learning.linkedin.com/lynda-
for-business/government
https://business.linkedin.com/
talent-solutions

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Recruiting, Developing and Retaining Millennials in Government

  • 1. Recruiting, developing and retaining millennials in government
  • 2. 2 Deanna Grady Sr. Manager, Government Sales Lynda.com from LinkedIn Recruiting, developing, and retaining millennials in government
  • 3. Agenda • Introductions • Nobility of government • Why millennial recruiting and hiring matters • Three things we all want at work • Applying these principles to millennials - Interviews - Job Framing - Coaching • Takeaways • Resources • Q&A 3
  • 4. 4 Lisa Earle McLeod President, McLeod & More Author and Lynda.com Instructor Recruiting, developing, and retaining millennials in government Elizabeth McLeod VP, McLeod & More Lynda.com Instructor
  • 5. Nobility of Government “The care of human life and happiness, and not their destruction, is the first and only legitimate object of good government.” - Thomas Jefferson 5
  • 6. 6
  • 7. Why hiring millennials matters Top issues by state and local government HR managers: ● Recruiting and retaining qualified personnel (92%) ● Succession planning (80%) ● Staff development (79%) Retirement trends: ● 54% report that retirements were higher in 2015 than in 2014 ● While 46% of retirement-eligible state employees were delaying retirement in 2009, now only 21% of them are delaying. ● By Sept. 2017, 31% of Federal employees will be eligible to retire The fight for talent is real 7 Source: http://slge.org/wp-content/uploads/2016/05/State-and-Local-Government-Workforce-2016-Trends.pdf
  • 8. Three things we all want at work Millennial Mindset Everyone wants purpose. Millennials are the first generation who will quit without it. 8 Source: Daniel Pink, Author of DRIVE and former speechwriter to Al Gore
  • 9. 9
  • 10. 10 “The children now love luxury. They have bad manners, contempt for authority; they show disrespect for elders and love chatter in place of exercise.” - Socrates
  • 11. 11
  • 12. 12
  • 13. For a deeper dive... 13 Hire, Retain, and Grow Top Millennial Talent Lisa Earle McLeod and Elizabeth McLeod Course free until 9/19/2017
  • 14. Applying these principles to millennials Interview Questions How to separate the enlightened from the entitled Job Framing Why over emphasizing competencies has a chilling effect on morale Coaching Tips Techniques for 5- minute coaching 14
  • 15. Interview questions • What interests you about this job? • Where do you see yourself in 5 years? • What kind of work environment do you prefer? • Tell me about your skills. • Describe obstacles you’ve encountered and how you worked through them. 15 • Why does this field matter to you personally? • What impact do you hope to have with your career? • How do you shape your work environment? • What impact have you had in previous roles? • How do you deal with the boring routine aspects of a job? + Internal DriversStandard
  • 16. Job Framing 16 + Connect to constituentsStandard • Basic job competencies • Where the job falls in the hierarchy • Salary • Opportunities for growth • Education or experience requirements • How the job connects to individual impact • The impact a lack of that job would have • How the people above and below you contribute to the impact • Paint a compelling picture of individual constituents
  • 17. Coaching 17 Standard • What did you do well? • Good job! • Do you understand the expectations? • What can you do differently going forward? • What impact did you have? • I love the way you did X, did you see how she responded? • How will this affect others? • How can you have a bigger and better impact next time? + Specificity and Impact
  • 18. Importance of Learning 87% of millennials rate "professional or career growth and development opportunities" as important to them in a job -- far more than the 69% of non-millennials who say the same. 18Source: Gallup How Millennials Want to Work and Live
  • 19. Recommended courses Talent Sourcing Barbara Bruno 19 Employee Engagement Don Phin The New Rules of Work Gary Bolles
  • 20. “With Lynda.com, we can give new hires the management and technology skills they may not come in with but need in order to advance within government. We encourage employees to take just 15 minutes every day to learn something new, and in doing so, we hope learning will become something that’s embedded in their everyday activities. We want our staff members to make learning a habit.” - Dovi Mueller, Training and Development Administrator, Nebraska Department of Administrative Services, State Personnel Division 20
  • 21. Takeaways 21 ●Autonomy, mastery, and purpose drive attraction and retention. ● When interviewing, tease out internal drivers. ● Frame jobs in terms of impact on constituents. ● Coach with specificity and personal impact. Remember your advantage, Noble Purpose is already baked in.
  • 22. Resources Lynda.com courses ● Hire, Retain and Grow Top Millennial Talent (free course) https://www.lynda.com/Leadership-tutorials/How-Hire-Retain-Grow-Top-Millennial-Talent/466170-2.html ● Talent Sourcing https://www.lynda.com/Business-Skills-tutorials/Talent-Sourcing/471664-2.html ● ​Employee Engagement https://www.lynda.com/Business-Skills-tutorials/Employee-Engagement/570964-2.html ● ​The New Rules of Work ​- for your millennial new hires https://www.lynda.com/Leadership-Management-tutorials/New-Rules-Work/580628-2.html LinkedIn Talent Solutions resources ● Beyond the Job Post: Your Guide to Innovative Recruiting https://business.linkedin.com/talent-solutions/cx/17/05/innovative-recruiting-tips-a ● Crash course: Tips and Tools for the Modern Recruiter https://business.linkedin.com/talent-solutions/cx/17/05/innovative-recruiting-training Lynda.com case study ● Attracting, Retaining, and Engaging Government Employees ● https://learning.linkedin.com/content/dam/me/learning/en-us/case-studies/lil-casestudy-state-of- nebraska.pdf 22
  • 23. Connect with us Lisa Earle McLeod https://www.linkedin.com/in/lisaearlemcleod/ Elizabeth McLeod https://www.linkedin.com/in/elizabeth-mcleod-16a6b962/ Deanna Grady https://www.linkedin.com/in/deannagrady/ 23 https://learning.linkedin.com/lynda- for-business/government https://business.linkedin.com/ talent-solutions