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Re-evaluating Your Organization's Skill Gaps

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Many companies have fallen victim to the ominous skills gap – but only because it’s easier to place blame somewhere else than to address the issue head on. If you’re struggling to find qualified candidates, you might need to take a deeper look at your organization and ask some pointed questions. Are there areas of the recruiting process that are leading to skill gaps? Has a formal assessment been done to uncover skill gaps? Are you using modern learning methods to bridge gaps by upskilling your current workforce?

Join Katie Miller from BizLibrary in this SHRM webcast to re-evaluate potential root causes of your organization’s skill gaps and discuss what can be done to fill them efficiently. In this webinar, you will learn:
- The factors that could be contributing to your skill gaps, and how to find and address the root causes
- How to re-evaluate what a “qualified candidate” is in order to create more relevant and realistic talent expectations
- How to start uncovering your organization’s skill gaps with a formal assessment
- How to use modern training methods to bridge skill gaps by upskilling your workforce

Published in: Recruiting & HR
  • My favorite slide is the quote from Simon Sinek (slide 17). Hiring for attitude instead of skills is a key. One of my hiring managers once told me that she hired me due to the fact that I was smiling during the whole interview process. She knew I did not have previous experience, but hired me due to my great attitude. She knew the truth to this quote.
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Re-evaluating Your Organization's Skill Gaps

  1. 1. Presenting Today Katie Miller Marketing Specialist BizLibrary
  2. 2. www.bizlibrary.com/demo
  3. 3. Poll Question bizlibrary.com | YOUR ONLINE LEARNING PARTNER 5 What factors are contributing to your skill gaps? A.Employee attitudes B.Lack of qualified applicants C.Technology D. Other (type in group chat)
  4. 4. In this webinar, you’ll learn bizlibrary.com | YOUR ONLINE LEARNING PARTNER 6 - The factors that could be contributing to your skill gaps, and how to find and address the root causes - How to re-evaluate what a “qualified candidate” is in order to create more relevant and realistic talent expectations - How to start uncovering your organization’s skill gaps with a formal assessment - How to use modern training methods to bridge skill gaps by upskilling your workforce
  5. 5. So, are you ready to find and close your organization's skill gaps?
  6. 6. Main Reasons “Nearly a third of employers say the main reason they can't fill roles is a lack of applicants.” Lack of Applicant Job Description Re-evaluate 1. The job description itself 2. Get current employees advice and do research
  7. 7. What are some other factors that could be contributing to your skill gaps? bizlibrary.com | YOUR ONLINE LEARNING PARTNER 9
  8. 8. Are your education requirements more stringent than they need to be? bizlibrary.com | YOUR ONLINE LEARNING PARTNER 10 REQUIRE BACHELORS DEGREE 67% WORKERS WHO HELD A BACHELOR’S DEGREE 16%
  9. 9. Other factors that could be contributing to your skill gaps bizlibrary.com | YOUR ONLINE LEARNING PARTNER 11 POORLY STRUCTURED INTERVIEWS ARE WAGES TOO LOW?
  10. 10. bizlibrary.com | YOUR ONLINE LEARNING PARTNER 12 Other factors that could be contributing to your skill gaps LOCATION RELUCTANT RETIREES PASS DRUG TESTS SKILLED CANDIDTATES
  11. 11. Are your talent expectations realistic?
  12. 12. The reality that learning is for the life bizlibrary.com | YOUR ONLINE LEARNING PARTNER 14 - Partnerships with vocational schools and colleges - Build relationships with these schools and programs and offer internships.
  13. 13. 80%Of many Fortune-500 companies interns are hired on as entry-level employees.
  14. 14. Hire for attitude and ability to learn bizlibrary.com | YOUR ONLINE LEARNING PARTNER 16 SKILLS & EDUCATION TEMPERMENT GOALS ATTITUDE
  15. 15. “You don’t hire for skills, you hire for attitude. You can always teach skills.” - Simon Sinek
  16. 16. Which skills are must-haves? bizlibrary.com | YOUR ONLINE LEARNING PARTNER 18 Adjusting the requirements on your ATS “67percent said they don’t feel like they have to settle for a candidate without the perfect qualifications.” 2013 Career Advisory Board
  17. 17. Are your assessments appropriate? bizlibrary.com | YOUR ONLINE LEARNING PARTNER 19
  18. 18. How can a formal assessment help? bizlibrary.com | YOUR ONLINE LEARNING PARTNER 20 ORGANIZATIONS CONDUCT NEED ASSESSMENTS 56% 68% SAY THEY WERE HIGHLY OR VERY HIGHLY EFFECTIVE
  19. 19. bizlibrary.com | YOUR ONLINE LEARNING PARTNER 21 How can a formal assessment help? Poorly conducted needs analyses can lead to training solutions that train THE WRONG COMPETENCIES THE WRONG PEOPLE THE WRONG LEARNING METHODS https://www.xperthr.com/how-to/how-to-conduct-a-training-needs-analysis/6716/
  20. 20. bizlibrary.com | YOUR ONLINE LEARNING PARTNER 22 The results of a training needs analysis provides the employer with answers to the following questions • What is needed and why? • Where is it needed? • Who needs it? • How will it be provided? • How much will it cost? and • What will be the business effect? How can a formal assessment help? https://www.xperthr.com/how-to/how-to-conduct-a-training-needs-analysis/6716/
  21. 21. Internal Evaluation bizlibrary.com | YOUR ONLINE LEARNING PARTNER 23 • Decide whether you’ll evaluate on an individual or team level, or both. • Make sure to get managers on board with this process • Use a well-defined rating scale that gives consistency across skill levels and the level of importance of each skill for the role.
  22. 22. A rating scale example to assess the importance is one like the following bizlibrary.com | YOUR ONLINE LEARNING PARTNER 24 How Important Is This For Successful Job Performance? 1= Not at all 2= A little 3= Somewhat 4= Considerable 5= Extremely
  23. 23. 25 25% of a person’s long-term career success was attributed to technical skills.
  24. 24. How does modern learning help fill gaps efficiently? bizlibrary.com | YOUR ONLINE LEARNING PARTNER 26 SAY LIFELONG LEARNING IS IMPORTANT 82% 40% REPORT THEIR EMPLOYERS DON’T PROVIDE UPSKILLING OPPORTUNITIES Randstad Workmonitor survey (Q3 2017)
  25. 25. “There are many things companies can do to help their employees upskill and prepare for jobs of the future. It is in a company’s best interest to help their people grow in their profession or into leadership roles…” - Michelle Prince
  26. 26. Characteristics of modern learning bizlibrary.com | YOUR ONLINE LEARNING PARTNER 28 INTRUCTOR-LED AND ONLINE TRAINING LARGE LEARNING LIBRARY ONLINE, ACCESSIBLE WHENEVER VIDEO-BASED, MICROLEARNING REINFORCEMENT TOOLS
  27. 27. How to become a learning organization
  28. 28. How to become a learning organization bizlibrary.com | YOUR ONLINE LEARNING PARTNER 30 Learning Agility & Learning Adaptability
  29. 29. Learning Agility & Learning Adaptability bizlibrary.com | YOUR ONLINE LEARNING PARTNER 31 “[When] it comes to learning, the organization’s role is to create the environment and systems to allow employees to constantly learn and relearn.” – Deloitte, 2017 Global Human Capital Trends
  30. 30. Benefits of a learning organization bizlibrary.com | YOUR ONLINE LEARNING PARTNER 32 MORE LIKELY TO BE FIRST TO MARKET 46% MORE PRODUCTIVE 37% MORE PREPARED FOR FUTURE DEMANDS 58%
  31. 31. Key Takeaways bizlibrary.com | YOUR ONLINE LEARNING PARTNER 33 • The factors that could be contributing to your skill gaps, and how to find and address the root causes • How to re-evaluate what a “qualified candidate” is, in order to create more relevant and realistic talent expectations • A great place to start uncovering your organization’s skill gaps is with a formal assessment. • Modern training methods can bridge the skill gaps, by upskilling your workforce
  32. 32. Questions?
  33. 33. Identify Your Skill Gaps Video Course From our producer partner, Vado, this is part three of an eight video lesson course, “Building your Career.” This course will help you perform a skill inventory to help you proactively prepare for a career move and increase your chance for future success. By completing this course, you will know how to identify your current skills and capabilities and determine what gaps exist. Building Your Career
  34. 34. Developing B-Players Into Top Performers: This is part 4 of 6 in the Developing B-Players Into Top Performers” video series! This lesson will help you look at your organization, your leadership, your recruiting practices, your tasks and your culture in order to know where you are limiting employees, and where you can improve in order to motivate better efforts. Organizational Examination Comes First
  35. 35. Let us know through the poll if you’d like a free demo of BizLibrary’s online course collection. www.bizlibrary.com/demo Try out these video lessons and more!
  36. 36. Thank you for attending! Katie Miller Marketing Specialist BizLibrary

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