Organizations are rife with dysfunction, politics, competition and the wasting of time and energy on non-productive conflicts that divert people from the true vision and mission
The document discusses critical success factors for recruitment and retention of human capital. It identifies good employee traits like being humble, proactive, reliable, and collaborative, as well as bad traits like being self-centered, irresponsible, and lacking initiative. It also discusses the importance of providing employees with encouragement, honest feedback, work-life balance, fair treatment, and opportunities for growth and mentoring to inspire engagement. The right personality traits are needed for both right job performance and specific job roles.
Learn why trust is the foundation of great leadership and how to achieve trustworthiness for yourself. You must earn trust before you can expect others to give it. Authority levels don't grant it. Only behaviors and actions establish it.
The document discusses motivation in the workplace and different theories around what motivates employees. It describes Maslow's hierarchy of needs and Frederick Hertzberg's hygiene factors and motivators. The document also discusses job satisfaction, what can lead to frustration for employees if they are not satisfied, and actions managers can take to motivate their employees such as treating them as individuals, fostering good relationships, providing opportunities for growth, and recognizing accomplishments.
It is often said that people join a company but leave a boss. A boss is an important element of your worklife.
This book offers insights on the type of bosses at the workplace and what change is needed in your attitude and behavior to make the relationship work.
A look at the fine-line between two very different management styles.
Original article found at https://www.inc.com/lolly-daskal/the-choice-is-yours-boss-or-leader-pick-one.html
This document summarizes a presentation on building trust in leadership. It discusses how trust in business leaders is low according to recent surveys. To build trust, leaders must develop self-trust and the four cores of credibility: integrity, intent, capabilities, and results. Trust is built through positive relationships, not competing with others, sharing credit, keeping commitments, and extending trust to others. High-trust organizations coordinate work through mutual adjustment rather than strict rules and have employees who share organizational goals and values. The presentation provides actions leaders can take to improve character and competence to increase the trust others place in them.
The document discusses critical success factors for recruitment and retention of human capital. It identifies good employee traits like being humble, proactive, reliable, and collaborative, as well as bad traits like being self-centered, irresponsible, and lacking initiative. It also discusses the importance of providing employees with encouragement, honest feedback, work-life balance, fair treatment, and opportunities for growth and mentoring to inspire engagement. The right personality traits are needed for both right job performance and specific job roles.
Learn why trust is the foundation of great leadership and how to achieve trustworthiness for yourself. You must earn trust before you can expect others to give it. Authority levels don't grant it. Only behaviors and actions establish it.
The document discusses motivation in the workplace and different theories around what motivates employees. It describes Maslow's hierarchy of needs and Frederick Hertzberg's hygiene factors and motivators. The document also discusses job satisfaction, what can lead to frustration for employees if they are not satisfied, and actions managers can take to motivate their employees such as treating them as individuals, fostering good relationships, providing opportunities for growth, and recognizing accomplishments.
It is often said that people join a company but leave a boss. A boss is an important element of your worklife.
This book offers insights on the type of bosses at the workplace and what change is needed in your attitude and behavior to make the relationship work.
A look at the fine-line between two very different management styles.
Original article found at https://www.inc.com/lolly-daskal/the-choice-is-yours-boss-or-leader-pick-one.html
This document summarizes a presentation on building trust in leadership. It discusses how trust in business leaders is low according to recent surveys. To build trust, leaders must develop self-trust and the four cores of credibility: integrity, intent, capabilities, and results. Trust is built through positive relationships, not competing with others, sharing credit, keeping commitments, and extending trust to others. High-trust organizations coordinate work through mutual adjustment rather than strict rules and have employees who share organizational goals and values. The presentation provides actions leaders can take to improve character and competence to increase the trust others place in them.
The document outlines a strategy for developing leadership skills. It recommends discovering your strengths and weaknesses, defining your values and personal mission, and developing a personal board of directors. Specific steps include taking a DISC assessment to understand your behaviors, crafting a governing value and mission statement, and identifying the types of advisors needed. The strategy is meant to "awaken the leader" in you so that you can develop and market your leadership abilities.
It has been a long time since Wiley was 22 (that was back in 1829!) but 22 of our authors & leaders had a lot to say in response to SlideShare's question: What do you wish you had known at 22?
See advice from leadership experts Barry Posner & Frances Hesselbein, content marketing pro Ann Handley, the Dummies Man, and many more!
See more from these authors: bit.ly/IfWileyWere22
Leadership: How to Become a Trusted LeaderMike Armour
The twin goals of trust-centered leadership are to maximize the trust in you as a leader and to maximize trust throughout your organization.
It's no secret. Trust is at historic lows in American culture. And nowhere is the trust-deficit more pronounced than with government, corporate, and institutional leadership.
In a historic moment such as this, executives, managers, and leaders everywhere must become more purposeful in creating high-trust cultures within their organizations.
Dr. Mike Armour's book Leadership and the Power of Trust is a comprehensive guide to the practice of trust-centered leadership. This presentation summarizes nine of the guiding principles from his book.
Trust-centered leadership rests on the fundamental concept that, contrary to our common expression, we cannot truly earn trust. Trust is not something we earn, but something bestowed on us by others.
If those we lead withhold their trust, we are powerless to compel them to change their minds. The choice of whether to trust a leader or withhold that trust is the one place that employees and workers are 100% empowered.
Thus, astute leaders approach their role with an eye to removing any impediments to trust. They evaluate every decision, every action, and every decision in terms of its potential for enhancing or hindering trust.
Trust-centered leadership does not replace other styles of leadership. Rather, it works alongside them to enhance the leader's credibility, leverage, and impact.
This document summarizes a presentation on developing influence without authority. It includes a speaker bio, discussions of balancing competence and warmth in leadership, developing trust, and a horizontal capability model. The key themes are that personal warmth should come before demonstrating competence as a leader, developing trust requires connecting with others and having good character, and effective modern leadership requires both vertical skills as well as horizontal skills like collaboration and relationship building.
There are five ways for leaders to build trust in their teams: establish integrity, communicate vision and values, consider all employees as equal partners, focus on shared rather than personal goals, and maintain consistency. Trust is lost by acting inconsistently, seeking personal gain, withholding information, lying, and being closed-minded. Building trust requires integrity, communication, respect for all employees, teamwork, and consistency.
The document discusses motivation in the workplace. It summarizes several motivation theories including Maslow's hierarchy of needs theory and Herzberg's two-factor theory. It also discusses McGregor's Theory X and Theory Y approaches to motivation. The document provides tips for motivating employees such as recognizing accomplishments, offering opportunities for growth, encouraging teamwork and communication, and ensuring fair compensation and benefits. Motivation is important for productivity, effectiveness, and retaining talented staff.
This document discusses the importance and economics of trust. It argues that trust is essential for organizations and that a lack of trust acts as a "tax" that slows performance. It identifies behaviors that build trust, such as talking straight, demonstrating respect, and keeping commitments. These trust-building behaviors are important for developing relationships, organizations, and market trust. The conclusion emphasizes that trust, once broken, can be restored and that trust is a quantifiable quality that allows for faster results when high.
The document discusses the topic of trust. It begins by defining trust as a confident belief in someone or something. It then asks several questions about trust, such as whether it is tangible, measurable, learnable, etc. and answers yes to most. The document outlines different levels of trust from very low to high and describes behaviors and environments associated with each level. It discusses myths about trust and barriers to trust. It provides a framework for building trust through behaviors like talking straight, demonstrating respect, creating transparency, and more. Finally, it discusses regaining trust after it has been lost.
The document summarizes a workshop on building high-performing teams based on identifying and leveraging individual strengths. The workshop is presented by PROCEED, Inc. and funded by the CDC. The agenda covers defining leadership, reviewing the four leadership domains, defining strength-based teams, using a strengths assessment tool to identify the 34 talents, and team-building activities. The objectives are to discuss high-performing teams, identify strengths, and facilitate team-building. Research shows focusing on strengths boosts engagement and performance. Effective teams are built by understanding strengths within the executing, influencing, relationship-building, and strategic thinking domains.
Here are 6 out of 10 helpful tips on how to build trust in a relationship. For 4 more tips of this type, click the link: http://vkool.com/how-to-build-trust/.
1. Do Exactly What You Say
Doing exactly what you say is the very first step to make others trust you because actions always speak louder than words. If possible, you should always do better than what you say. For example, if you already said that you could complete 90 percent of work, you should try to fulfill more rather than less of it.
2. Honor Your Promises
If you want to be trusted by others, you should be a dependable person. For example, after making a promise, you had better try to meet it well. If you cannot meet it for some reasons, try to explain it to the promisee decently. After that, create a new promise, and make sure to meet it this time.
Making a promise is always easier than fulfilling it. Therefore, before making any promise, you had better think thoroughly whether you can meet it or not. If the possibility of meeting a promise is not very high, do not make it.
3. Tell The Truth
Being honest or telling the truth is one among the best tips on how to build trust in a relationship. We all know that the truth may hurt for a while, but a lie hurts forever. Therefore, you should always tell the truth for long-term benefits. In case you cannot tell the truth, just keep silence rather than telling a lie.
4. Display Loyalty
You can display your loyalty by protecting other people, especially when they are not present to join your conversation. This is one among the most important techniques on how to build trust as trust is mainly built by honesty and loyalty.
5. Be Competent
Being competent means you can do many things well. If you have good professional ability and interpersonal communication skills, people will not only respect and admire you, but also trust you easily. Therefore, you should learn to build good manners, social skills, and even working skills as a preparation for building trust. When you are competent, you will become reliable, and be trusted by others.
6. Be Objective
Being objective is also a helpful tip on how to build trust in a relationship. When you decide to do something, consider objectively how other people will think about it. Put yourself in others’ shoes, and you will know how they feel, and what they think. The more objective you are, the easier you can build trust.
Trust is always one of the crucial keys to success. If you can get your friends to trust you, your life will certainly be pleasant. If you can make your boss trust you, you can get a promotion really fast. If you can get your spouse to trust you, you will certainly be happy in your family.
This document captures the expectations of boss, and his hotspots, what would make him angry! Delivering the expectations or more is the key to be successful professional! 6E's Energy, Energizing, Execution, Edge, Etiquettes and ethics are important in all, not just the execution! Team is important to the relationship!
Though the document talks more of me, its applicable to all! Wishing you all the best!
This document discusses the differences between managers and leaders and key traits of effective leadership. It notes that managers have employees, react to change, think of ideas, communicate, and direct groups, while leaders win followers, create change, implement ideas, persuade others, create teams, and make everyone a hero. The document then lists traits of good leaders like the desire to lead, honesty and integrity, self-confidence, emotional stability, cognitive ability, knowledge of the business, and a high drive. It also discusses different leadership styles, principles of leadership, and the importance of leadership in setting goals, motivating employees, and building discipline and morale.
This document discusses building trust in relationships and the importance of empathy. It presents the "trust equation" which is made up of credibility, reliability, intimacy, and focusing less on self-interest. Specific dimensions that build trust are having relevant expertise, being consistent and dependable, showing empathy through understanding different perspectives and being willing to discuss difficult issues, and prioritizing the other person's agenda. The document also discusses cognitive versus affective empathy and provides an exercise scenario to demonstrate empathetic responses.
The document discusses three characteristics - Authenticity, Belief, and Credibility - that are essential for aspiring executives to possess in order to advance their careers. It defines each characteristic and provides tools and strategies to develop them. Authenticity involves understanding one's inherent personality and flexibly adapting behaviors to different situations without compromising values. Belief centers around having self-worth and certainty in one's abilities. Credibility is earned through consistent results and strong relationships that lead to endorsements from key supporters. The document advises developing these three ABCs to climb the career ladder successfully.
This document discusses the importance of trust in schools and how principals can cultivate trust among staff. It identifies the five facets of trust as benevolence, reliability, competence, honesty, and openness. Research shows that high levels of trust are correlated with improved student outcomes. Principals who scored highly on character assessments were studied as "extreme cases" of trust. Common beliefs among these effective principals included focusing on relationships, communication, vision, and staff development. The document provides strategies for principals to increase trust and collaboration through intentional focus on the five facets of trust.
The Five Levels of Trust that Drive Success or FailureRobert Rodenbaugh
This document discusses the five levels of trust that can drive success or failure in business, relationships, and personal success. It begins by introducing the speaker and his background in business leadership and executive development. The main discussion points include defining trust, how to obtain and retain trust, behaviors that build trust versus counterfeit behaviors, and how trust impacts businesses, relationships, and society. Trust is presented as fundamental to leadership, relationships, and organizational and market success.
About employe engagement - excerpts from The Employee Engagement Training on Global HR Leaders in Talent Management Conference in Vienna, September 2013
Aligning customer expectations to business outcomes Dispatch
Customers expect personalized experiences from companies as they engage with customers across multiple channels and devices. They are adopting new technologies at rapid rates and spending significant time watching online videos and creating blogs. To meet rising customer expectations and business goals around acquisition, retention, and growth, companies must connect with customers through new ways across the entire customer lifecycle using various touchpoints, guided by experience design and planning.
This is a service overview showing our 6 core services - document scanning, business process outsourcing, data capture, document management software, digital mailroom and consultancy services.
The document outlines a strategy for developing leadership skills. It recommends discovering your strengths and weaknesses, defining your values and personal mission, and developing a personal board of directors. Specific steps include taking a DISC assessment to understand your behaviors, crafting a governing value and mission statement, and identifying the types of advisors needed. The strategy is meant to "awaken the leader" in you so that you can develop and market your leadership abilities.
It has been a long time since Wiley was 22 (that was back in 1829!) but 22 of our authors & leaders had a lot to say in response to SlideShare's question: What do you wish you had known at 22?
See advice from leadership experts Barry Posner & Frances Hesselbein, content marketing pro Ann Handley, the Dummies Man, and many more!
See more from these authors: bit.ly/IfWileyWere22
Leadership: How to Become a Trusted LeaderMike Armour
The twin goals of trust-centered leadership are to maximize the trust in you as a leader and to maximize trust throughout your organization.
It's no secret. Trust is at historic lows in American culture. And nowhere is the trust-deficit more pronounced than with government, corporate, and institutional leadership.
In a historic moment such as this, executives, managers, and leaders everywhere must become more purposeful in creating high-trust cultures within their organizations.
Dr. Mike Armour's book Leadership and the Power of Trust is a comprehensive guide to the practice of trust-centered leadership. This presentation summarizes nine of the guiding principles from his book.
Trust-centered leadership rests on the fundamental concept that, contrary to our common expression, we cannot truly earn trust. Trust is not something we earn, but something bestowed on us by others.
If those we lead withhold their trust, we are powerless to compel them to change their minds. The choice of whether to trust a leader or withhold that trust is the one place that employees and workers are 100% empowered.
Thus, astute leaders approach their role with an eye to removing any impediments to trust. They evaluate every decision, every action, and every decision in terms of its potential for enhancing or hindering trust.
Trust-centered leadership does not replace other styles of leadership. Rather, it works alongside them to enhance the leader's credibility, leverage, and impact.
This document summarizes a presentation on developing influence without authority. It includes a speaker bio, discussions of balancing competence and warmth in leadership, developing trust, and a horizontal capability model. The key themes are that personal warmth should come before demonstrating competence as a leader, developing trust requires connecting with others and having good character, and effective modern leadership requires both vertical skills as well as horizontal skills like collaboration and relationship building.
There are five ways for leaders to build trust in their teams: establish integrity, communicate vision and values, consider all employees as equal partners, focus on shared rather than personal goals, and maintain consistency. Trust is lost by acting inconsistently, seeking personal gain, withholding information, lying, and being closed-minded. Building trust requires integrity, communication, respect for all employees, teamwork, and consistency.
The document discusses motivation in the workplace. It summarizes several motivation theories including Maslow's hierarchy of needs theory and Herzberg's two-factor theory. It also discusses McGregor's Theory X and Theory Y approaches to motivation. The document provides tips for motivating employees such as recognizing accomplishments, offering opportunities for growth, encouraging teamwork and communication, and ensuring fair compensation and benefits. Motivation is important for productivity, effectiveness, and retaining talented staff.
This document discusses the importance and economics of trust. It argues that trust is essential for organizations and that a lack of trust acts as a "tax" that slows performance. It identifies behaviors that build trust, such as talking straight, demonstrating respect, and keeping commitments. These trust-building behaviors are important for developing relationships, organizations, and market trust. The conclusion emphasizes that trust, once broken, can be restored and that trust is a quantifiable quality that allows for faster results when high.
The document discusses the topic of trust. It begins by defining trust as a confident belief in someone or something. It then asks several questions about trust, such as whether it is tangible, measurable, learnable, etc. and answers yes to most. The document outlines different levels of trust from very low to high and describes behaviors and environments associated with each level. It discusses myths about trust and barriers to trust. It provides a framework for building trust through behaviors like talking straight, demonstrating respect, creating transparency, and more. Finally, it discusses regaining trust after it has been lost.
The document summarizes a workshop on building high-performing teams based on identifying and leveraging individual strengths. The workshop is presented by PROCEED, Inc. and funded by the CDC. The agenda covers defining leadership, reviewing the four leadership domains, defining strength-based teams, using a strengths assessment tool to identify the 34 talents, and team-building activities. The objectives are to discuss high-performing teams, identify strengths, and facilitate team-building. Research shows focusing on strengths boosts engagement and performance. Effective teams are built by understanding strengths within the executing, influencing, relationship-building, and strategic thinking domains.
Here are 6 out of 10 helpful tips on how to build trust in a relationship. For 4 more tips of this type, click the link: http://vkool.com/how-to-build-trust/.
1. Do Exactly What You Say
Doing exactly what you say is the very first step to make others trust you because actions always speak louder than words. If possible, you should always do better than what you say. For example, if you already said that you could complete 90 percent of work, you should try to fulfill more rather than less of it.
2. Honor Your Promises
If you want to be trusted by others, you should be a dependable person. For example, after making a promise, you had better try to meet it well. If you cannot meet it for some reasons, try to explain it to the promisee decently. After that, create a new promise, and make sure to meet it this time.
Making a promise is always easier than fulfilling it. Therefore, before making any promise, you had better think thoroughly whether you can meet it or not. If the possibility of meeting a promise is not very high, do not make it.
3. Tell The Truth
Being honest or telling the truth is one among the best tips on how to build trust in a relationship. We all know that the truth may hurt for a while, but a lie hurts forever. Therefore, you should always tell the truth for long-term benefits. In case you cannot tell the truth, just keep silence rather than telling a lie.
4. Display Loyalty
You can display your loyalty by protecting other people, especially when they are not present to join your conversation. This is one among the most important techniques on how to build trust as trust is mainly built by honesty and loyalty.
5. Be Competent
Being competent means you can do many things well. If you have good professional ability and interpersonal communication skills, people will not only respect and admire you, but also trust you easily. Therefore, you should learn to build good manners, social skills, and even working skills as a preparation for building trust. When you are competent, you will become reliable, and be trusted by others.
6. Be Objective
Being objective is also a helpful tip on how to build trust in a relationship. When you decide to do something, consider objectively how other people will think about it. Put yourself in others’ shoes, and you will know how they feel, and what they think. The more objective you are, the easier you can build trust.
Trust is always one of the crucial keys to success. If you can get your friends to trust you, your life will certainly be pleasant. If you can make your boss trust you, you can get a promotion really fast. If you can get your spouse to trust you, you will certainly be happy in your family.
This document captures the expectations of boss, and his hotspots, what would make him angry! Delivering the expectations or more is the key to be successful professional! 6E's Energy, Energizing, Execution, Edge, Etiquettes and ethics are important in all, not just the execution! Team is important to the relationship!
Though the document talks more of me, its applicable to all! Wishing you all the best!
This document discusses the differences between managers and leaders and key traits of effective leadership. It notes that managers have employees, react to change, think of ideas, communicate, and direct groups, while leaders win followers, create change, implement ideas, persuade others, create teams, and make everyone a hero. The document then lists traits of good leaders like the desire to lead, honesty and integrity, self-confidence, emotional stability, cognitive ability, knowledge of the business, and a high drive. It also discusses different leadership styles, principles of leadership, and the importance of leadership in setting goals, motivating employees, and building discipline and morale.
This document discusses building trust in relationships and the importance of empathy. It presents the "trust equation" which is made up of credibility, reliability, intimacy, and focusing less on self-interest. Specific dimensions that build trust are having relevant expertise, being consistent and dependable, showing empathy through understanding different perspectives and being willing to discuss difficult issues, and prioritizing the other person's agenda. The document also discusses cognitive versus affective empathy and provides an exercise scenario to demonstrate empathetic responses.
The document discusses three characteristics - Authenticity, Belief, and Credibility - that are essential for aspiring executives to possess in order to advance their careers. It defines each characteristic and provides tools and strategies to develop them. Authenticity involves understanding one's inherent personality and flexibly adapting behaviors to different situations without compromising values. Belief centers around having self-worth and certainty in one's abilities. Credibility is earned through consistent results and strong relationships that lead to endorsements from key supporters. The document advises developing these three ABCs to climb the career ladder successfully.
This document discusses the importance of trust in schools and how principals can cultivate trust among staff. It identifies the five facets of trust as benevolence, reliability, competence, honesty, and openness. Research shows that high levels of trust are correlated with improved student outcomes. Principals who scored highly on character assessments were studied as "extreme cases" of trust. Common beliefs among these effective principals included focusing on relationships, communication, vision, and staff development. The document provides strategies for principals to increase trust and collaboration through intentional focus on the five facets of trust.
The Five Levels of Trust that Drive Success or FailureRobert Rodenbaugh
This document discusses the five levels of trust that can drive success or failure in business, relationships, and personal success. It begins by introducing the speaker and his background in business leadership and executive development. The main discussion points include defining trust, how to obtain and retain trust, behaviors that build trust versus counterfeit behaviors, and how trust impacts businesses, relationships, and society. Trust is presented as fundamental to leadership, relationships, and organizational and market success.
About employe engagement - excerpts from The Employee Engagement Training on Global HR Leaders in Talent Management Conference in Vienna, September 2013
Aligning customer expectations to business outcomes Dispatch
Customers expect personalized experiences from companies as they engage with customers across multiple channels and devices. They are adopting new technologies at rapid rates and spending significant time watching online videos and creating blogs. To meet rising customer expectations and business goals around acquisition, retention, and growth, companies must connect with customers through new ways across the entire customer lifecycle using various touchpoints, guided by experience design and planning.
This is a service overview showing our 6 core services - document scanning, business process outsourcing, data capture, document management software, digital mailroom and consultancy services.
This document describes a digital document management solution that offers businesses a better way to manage documents without capital expenses or equipment purchases. It notes that currently, businesses have fragmented document storage across multiple departments and locations. The solution claims to identify all document output, quantify costs, simplify processes, justify storage, and eliminate document waste to separate businesses from their competition. It requests a non-disclosure agreement and credit approval to begin a partnership if their analysis finds 20% or more savings potential for the business.
O documento discute os benefícios dos Serviços Gerenciados de Impressão (Managed Print Services - MPS) oferecidos pela Canon. O MPS pode otimizar a infraestrutura de impressão das empresas, reduzindo custos de até 30% ao gerenciar ativos, tecnologia e processos de forma proativa. A Canon oferece uma variedade de serviços flexíveis de MPS, incluindo consultoria, gerenciamento de ativos, suporte ao usuário e serviços centralizados de impressão.
Become a data-driven organization with the Internet of Things
Executive summary
Personal health monitors tracking your fitness, trashcans monitoring their fullness, watches telling you more
than just the time, and agricultural soil monitors saying it’s time to water. It seems a day doesn’t go by that
we don’t hear about the latest “offline” thing, device, or equipment becoming “online,” moving from isolation
to being connected to the Internet of Things (IoT). It’s clear that integrating sensors, electronics, and
network connectivity into devices can enable innovation, enhancing and extending the way we work and
interact with each other and the world around us.
Digital Transformation is a systematic approach to your business that applies digital thinking across everything you do, from the front office to the back office. It’s what we refer to as “The New Business of Digital.” The quote you see summarizes that thought well.
This is an important distinction because not only is there a direct, tangible improvement to the specific area that you change through digital technology and digital thinking—for example, replacing hard-copy documents with electronic documents—but there is a significant value-add as well.
Through Digital Transformation, your processes are:
Optimized through intelligent information capture
Streamlined by removing time-consuming steps
Replaced with a new, simpler way of doing things
To learn how it impacts business download the presentation or visit our website http://www.fujixerox.com.au/products/
The document discusses implementing an electronic content management (ECM) solution to automate Ricoh's employee expense process. It describes the current manual paper-based process, which is time-consuming and inefficient. The proposed solution uses Laserfiche software hosted on Ricoh's cloud platform to create an online expense submission and approval system connected to their ERP. This is estimated to reduce processing time by 66% and costs by 13% per expense report. The automated system would improve the employee experience, management oversight, and save an estimated $256,493 over 5 years for Ricoh.
The document outlines the primary desired business outcomes of increasing cost effectiveness, improving information security and compliance, consolidating business processes, managing organizational change, maximizing remote worker productivity, optimizing digital and paper-based information, creating a strategic infrastructure, and reducing environmental waste. It also provides contact information for Scott Arnold at Ricoh USA to discuss Ricoh's business information solutions for consulting, designing, and implementing workflow solutions that are cloud-based, on-premise, or hybrid.
Fasoo is a Korean software company specialized in digital rights management (DRM) and static programming analysis. It offers various enterprise DRM suites to help organizations securely manage and track sensitive documents. These suites can integrate with different applications and provide persistent controls over document usage throughout the document lifecycle. Fasoo aims to expand its DRM coverage to more professional document types and continue enhancing its technology.
Enterprise Content Management Market Landscape and its Implications on CanonSanjay Kaler
This presentations looks at Canon's current market position, analyses how the ECM market evolved in the last two decades and what Canon can do to adopt latest ECM technologies.
The document discusses the importance of implementing a managed print strategy to reduce costs associated with aging printer fleets. It notes that printer volumes are increasing 11% annually, half of all documents originate from printers, and over 50% of fleets are over 5 years old. A managed print strategy can save 20-50% versus individual purchases by consolidating supplies, support, and billing based on actual print volumes. It also improves IT efficiency and enables remote monitoring and maintenance of devices. The document provides steps for developing a managed print strategy including assessing total costs, identifying customer needs, creating an implementation plan, and ongoing reporting.
This course provides an introduction to Selling Business Outcomes. It is intended for individuals who are involved in the role of a partner account manage.http://www.pass4surebraindumps.com/810-403.html
This exam tests a candidate's knowledge and skills related to selling technology services and solutions with a business outcome focus. Questions cover essential capabilities to grow pipeline and revenue through work across sales stages from "Prospect" through "Close".http://www.examcollectionvce.com/vce-810-403.html
The Queensland Government has established a new Standing Offer Arrangement (SOA) called SOA ICTSS.14.04 for Print and Imaging as-a-Service (PIaaS) that replaces the previous SOA 652-08. Fuji Xerox Australia has been selected for this new panel. PIaaS is an all-inclusive managed print service that handles hardware, software, maintenance and consumables, allowing organizations to avoid ownership and management of printing devices. The service aims to lower costs, improve employee satisfaction and productivity, and enhance efficiency.
Ricoh is a global leader in office equipment and managed document services. The document discusses Ricoh's market leadership, services including managed print services, IT services, and production printing. It also outlines Ricoh's focus on sustainability and corporate social responsibility.
Strategies for Managing and Motivating the Gen ‘Why’ WorkforcePeter Stinson
The document discusses strategies for managing and motivating Generation Y, or "Gen Why" employees. It notes that Gen Y workers have different attitudes and expectations than previous generations. Some key traits of Gen Y include being impatient, adaptive, innovative, and skeptical. The document provides recommendations for employers, including engaging Gen Y employees during recruitment and training, providing positive reinforcement, communicating frequently through their preferred methods, and linking their work to a clear sense of purpose. Trust and respect between leaders and Gen Y workers is emphasized.
This document discusses leadership competencies and provides an overview of the nine key leadership competencies: passion, humor, courage, integrity and trust, energy/vitality/enthusiasm, building a team, setting priorities, creativity, and vision. It defines each competency and provides tips on how to improve or apply each one to become an effective leader. The overall message is that developing these nine competencies, in addition to traditional management skills, allows one to act as a true leader in any situation.
Ankur Nag is an agile coach with over 14 years of experience, including 8 years specifically in agile. He has several agile certifications and focuses on topics like agile culture, emotional intelligence, and psychological safety. The document discusses the importance of company culture and defines it as the product of a company's values, expectations, and environment. It also examines obstacles to transforming culture, such as when a company's culture is not aligned with agile values or there is general resistance to change.
This document discusses leadership competencies and provides an overview of an effective leadership model. The model is built on management skills and financial acumen, with nine key leadership competencies forming the "capstone". These nine competencies are passion, humor, courage, integrity and trust, energy/vitality/enthusiasm, building a team, setting priorities, creativity, and vision. The document then provides explanations and examples for developing each competency.
The document discusses key factors for organizational success, including effective leadership, a clear mission and goals, strong communication, and focusing on talent and people. It emphasizes creating trust and a positive work environment. Other topics covered include understanding and managing risk, avoiding complacency through training, and maintaining an optimistic mindset.
International Edition - Motivate and Empower Globally-Competitive Teams of Co...Saiff Solutions, Inc.
- The speaker has over 32 years of experience in technical documentation and has led writing teams at 6 US companies. They founded their own company, Saiff Solutions, in 2011 which provides content development services to Fortune 500 companies.
- The presentation will cover topics related to managing technical writers including caring, access, respect, vision, empowerment, motivation, managing cross-cultural teams, and addressing challenges. Discounts are also provided for an upcoming technical writing conference.
- Questions from attendees will be addressed related to their experiences managing technical writers or being managed as technical writers. Issues like managing remote or off-shore teams, hiring, firing and leadership styles will be discussed.
HR has historically demanded a seat at the executive table where strategic business decisions are made. Getting the seat and actively playing a strategic role in the success of the business are both challenges in their own right. As a former CHRO, Tim reveals what the role is really about and what it was like to be in the boardroom. Tim will share insights into the business skills a CHRO should have and the challenges HR must face and find flexible solutions for once it reaches the top of the leadership hierarchy.
Tim Savage, Former Chief Human Resource Officer, Jumeirah Group
The document provides tips for building strong character and imbibing strong moral values in personal and professional life. It emphasizes self-acceptance, self-improvement through goal setting, and focusing on inner beauty rather than outward appearances. It also stresses being kind to others, making small acts of appreciation, and creating opportunities for learning from both successes and failures.
This document outlines an MPA course on organization and management. It covers three main topics: skills of self-confidence, operations and career management, and references. For skills of self-confidence, it defines types of self-confidence like optimal, low, and over confidence and lists skills to build self-confidence. For operations and career management, it discusses key aspects of operations management and importance of career management for both employees and companies. It also outlines eight career anchors that influence career choices. The document provides references used at the end.
This document discusses values-based leadership and how to identify your personal values. It emphasizes that values give leadership meaning and guide leaders' professional and personal lives. The document provides worksheets to help readers identify the values that are most important to them by sorting potential values into categories of "always," "often," "sometimes," "seldom," and "never" valued. It encourages readers to reflect on how aligned their lives and work are with their identified values in order to enhance motivation and leadership.
Social emotional intelligence the only competative advantagejdjarrell
This document discusses social and emotional intelligence (S+EI). It defines S+EI as the ability to be aware of one's own emotions and those of others to manage relationships and oneself. The document claims S+EI is more important than IQ for leadership. Leaders with high S+EI produce better business results through greater employee engagement, customer satisfaction, and profitability. Several studies and experts are cited showing S+EI is twice as predictive of business performance as cognitive intelligence and accounts for 80-90% of what differentiates top performance.
The document provides an overview of influencing skills. It discusses influencing others by persuading them of your point of view and convincing them that your ideas will benefit them. The document outlines techniques for developing influencing abilities such as identifying relevant priorities and currencies for yourself and others, diagnosing others' perspectives, and influencing through give-and-take. It also addresses potential barriers to influencing like organizational politics and a lack of credibility or relationship with those being influenced. The goal is to learn skills for improving performance when attempting to influence others.
The document discusses leadership principles based on quotes and views of S. Ramadorai. It discusses the importance of alignment between employee goals and organizational vision. Ramadorai emphasizes that a vision without alignment is just theory, and that continuous assessment of employee performance against goals is important. The document also contrasts views of managers versus leaders and lists various leadership competencies and qualities needed for effective leadership.
Emotional intelligence involves self-awareness of one's emotions and the ability to handle relationships and regulate emotions. It is important for success in life and work. There are five key competencies: self-awareness, self-regulation, self-motivation, empathy, and social skills. Developing these skills can improve emotional intelligence and lead to better decision-making, relationships, and performance.
The document discusses the findings of a Gallup study that interviewed 80,000 managers across 400 companies and 2,500 business units. It identifies 12 key factors that are strongly linked to employee and business outcomes like retention, customer satisfaction, productivity and profitability. Only 5 of the 12 factors are most directly tied to employee retention. The document also provides guidance for managers on developing employees, focusing on their strengths, setting clear expectations, and caring for employees as individuals.
The document discusses the findings of extensive interviews conducted by Gallup with managers and employees at hundreds of companies. It identifies 12 key factors that are strongly linked to employee retention, engagement, and performance. Only 5 of the 12 factors directly influence retention. The document also provides guidance for managers on developing employees, focusing on strengths rather than weaknesses, setting clear expectations, and treating each employee differently based on their unique talents and needs.
The slides are consist of different models of educational leadership like academic leadership, professional leadership, visionary leadership, bureaucratic leadership etc. f
The APCO Geopolitical Radar - Q3 2024 The Global Operating Environment for Bu...APCO
The Radar reflects input from APCO’s teams located around the world. It distils a host of interconnected events and trends into insights to inform operational and strategic decisions. Issues covered in this edition include:
Cover Story - China's Investment Leader - Dr. Alyce SUmsthrill
In World Expo 2010 Shanghai – the most visited Expo in the World History
https://www.britannica.com/event/Expo-Shanghai-2010
China’s official organizer of the Expo, CCPIT (China Council for the Promotion of International Trade https://en.ccpit.org/) has chosen Dr. Alyce Su as the Cover Person with Cover Story, in the Expo’s official magazine distributed throughout the Expo, showcasing China’s New Generation of Leaders to the World.
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Unlock your kitchen's true potential with expert remodeling services from O'Brien Group Inc. Transform your space into a functional, modern, and luxurious haven with their experienced professionals. From layout reconfiguration to high-end upgrades, they deliver stunning results tailored to your style and needs. Visit obriengroupinc.com to elevate your kitchen's beauty and functionality today.
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Explore the details in our newly released product manual, which showcases NEWNTIDE's advanced heat pump technologies. Delve into our energy-efficient and eco-friendly solutions tailored for diverse global markets.
NIMA2024 | De toegevoegde waarde van DEI en ESG in campagnes | Nathalie Lam |...BBPMedia1
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50 million companies worldwide leverage WhatsApp as a key marketing channel. You may have considered adding it to your marketing mix, or probably already driving impressive conversions with WhatsApp.
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Storytelling is an incredibly valuable tool to share data and information. To get the most impact from stories there are a number of key ingredients. These are based on science and human nature. Using these elements in a story you can deliver information impactfully, ensure action and drive change.
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Discover timeless style with the 2022 Vintage Roman Numerals Men's Ring. Crafted from premium stainless steel, this 6mm wide ring embodies elegance and durability. Perfect as a gift, it seamlessly blends classic Roman numeral detailing with modern sophistication, making it an ideal accessory for any occasion.
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Read and win the game
1. How to read and win the organizational game for
career success:
Perspectives of a career executive - the
good, the bad and the ugly
eeVoices (HK) Limited
Greg Basham, Andrew Cheung
September 18, 2014
2. Organizations are rife with dysfunction, politics,
competition and the wasting of time and energy on
non-productive conflicts
that
divert people
from the true vision and mission
3. It is not what happens,
it is how we respond
✤ Disengagement
✤ Anger
✤ Stress/Illness
✤ Flight/Fight
✤ Get our attitude aligned so we get
inner work-life balance
4. Why call it a game?
✤ Heros & Role models
✤ Competition
✤ Respect for the game, the rules, the opponents, teammates, self
✤ Every win, loss or set-back has a lesson
✤ Recognition, growth and achievement
✤ The need to stay within your skill level
✤ The need to balance Passion and Emotions with control
However even PRO Athletes know that it can end …
and it won’t always be your choice
5. So we need to be professionals
Good at what they do
Good and know why
Always getting better
Conscious Competence
6. What is success?
Passion and Perseverance - Steve Jobs
the willingness to work hard for 22 minutes to make sense of things that most women, because success and likablility are positively correlated for men and negatively
7. However studies show…
the only trait leaders have in common is
a lack of
charisma
- Peter Drucker
8. Our Formula…
Success is a function of the quality of both your
power and your relationships
If you haven’t got the power,
you better have the relationships!
9. Power and Relationships
Power is the influence you have over critical issues, roles, functions,
strategy and goal accomplishment
Power is facilitated by your influence, achievements, expertise and
ability to enlist, engage and inspire others (relationships).
The quality of your relationships is a function of who are
your allies, supporters, network and others you support
- internal and external
10. How you lead
1.Take a stakeholder view & be a values based leaders work.
2.Show integrity, openness, trust and concern for the growth of your people.
KEY: it is not about how much you tell your staff you have it. It’s how much
you prove to them that it is true.
3.Share achievements, credit and collaborate with and showcase staff
4.Immediacy, reciprocity and equivalence in feedback.
KEY: Take a future orientation.
11. How you build power
Everyone has their story as does the organization.
- Get the organization and leader’s narrative story understood
Your managerial Rationality Quotient will trump overreliance on EQ.
Everyone has their truth especially in senior positions.
- Leave room for others learn when is right to speak truth to power
Understand the real game changer aren’t always the ones scoring the winning goal as late in
a tight game there's no space.
-The game changers create the plays that bring the best out of others.
Learn the lesson in every win, loss or setback and move on.
13. Do you believe…
high Emotional Quotient is the MOST critical characteristic of a leader?
2. Steve Jobs was a great leader?
3. How many of you answered YES to both questions?
14. A high Rationality Quotient (RQ) trumps high EQ in career success
Caution…
Don’t try to be a brilliant JERK
Netflix : Cost to team work is too high.
All must embrace their 9 core values.
15. People Love Stories
Left hemisphere assimilates continuously all we perceive
interprets into a cause & effect narrative
- “The success equation”
Michael J. Mauboussin
We are pattern seeking primates
-Michael Shermer
16. Success Factors Risk Factors
Begin with the end result in mind
Tying it all up at work
- Identity
- Self Image
- Friends
- Relationships
“Ask what do you want to have
stood for, given, contributed,
taught, created and left behind?”
- Kathy Capiro
Know the culture, the stories Seeking applause
Deliver on the promise of your
brand
Expecting LOYALTY
Get a mentor, be a mentor!
17. High Rationality Quotient (RQ)
Rational Acts
Judicious Decisions
Efficient Behaviour Regulation
Goal Prioritization
Reflective
Proper Calibration of Evidence
- Michael J. Mauboussin
18. Find your inspiration
Find what moves you on dark days and in
dark times?
Poetry, Music , Mentors, Friends
19. Life is like a DANCE and if
you are already on the Dance
Floor, It’s easier to adjust to the
changes in the speed of the
music.