This document discusses the importance and economics of trust. It argues that trust is essential for organizations and that a lack of trust acts as a "tax" that slows performance. It identifies behaviors that build trust, such as talking straight, demonstrating respect, and keeping commitments. These trust-building behaviors are important for developing relationships, organizations, and market trust. The conclusion emphasizes that trust, once broken, can be restored and that trust is a quantifiable quality that allows for faster results when high.

1. The Speed
Of Trust
A Presentation on
Ankit Boratkar

2. Stephen M.R. Covey
Co-Founder And CEO of CoveyLink Worl
Keynote Speaker , Author and Advisor on
Trust
Leadership
High performance

3. Trust is the thing that
changes everything
You can have all the facts and figures, all the supporting evidence, all
the endorsements that you want, but if you don’t command trust ,
you won’t get anywhere - Nail Fitzgerald , Former chairman ,
Unilever
The moment there is suspicion about a person’s motive ,
everything he does becomes tainted. – Mahatma Gandhi
1

4. THE ECONOMICS OF TRUST
Speed
Trust
Cost
Trust
Speed
Cost
2

5. The TRUST tax
If the Trust in an organisation is low , The Trust tax for
the organisation is very high
Strategy * Execution
= Result
(Strategy *
Execution)Trust
= Result
3

6. Trust Myths
Soft
Unquantifiable
Real Hard
Quantifiable
4

8. Self-Trust and the 4 cores
Of Credibility
Integrity Intent
Capabilities Results
5

9. The integrity forms the
root which takes the
shape of Character and
behaviour
The character creates
Intent of a person
The good the intent ,
the better capabilities
you are likely to have
And competency
brings Results
6

10. Relationship Trust
All about consistent Behaviour
People can see your behaviour , not your heart
7

11. behaviors of High Trust
Talk Straight
Demonstrate
Respect
Create Transparency
Right Wrongs
Show loyalty
Deliver Result
8

12. Get Better
Confront Reality
Clarify Expectations
Practice Accountability
Listen First
Keep Commitments
Extend Trust 9

13. Organizational Trust
Increased Value
Accelerated Growth
Enhanced Innovation
10

14. Improved Collaboration
Stronger partnering
Better Execution
Heightened Dividend
11

15. Market Trust
4 questions to grow trust :-
Does my brand have integrity
Does my brand demonstrate good intent
Does my brand demonstrate capabilities
Is my brand associated with result
12

16. Conclusion
One should never break trust, But if broken ,
Trust can be restored
Trust is a real hard and quantifiable quality
The speed of restoring trust is very fast
13

17. Thank You!