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Corporate presentation ricoh belgium & luxembourg
- 1. Transform your business with Ricoh RicohBelgium 30/06/2014 1 May, 2014
- 2. Ricoh’s Global MarketShare 2 Ricoh is the global market leader 19.1% CANADA #2 21.2% US #1 15.6% Latin Americas #1 20.2% Europe #1 14.2% China #4 29.4% Japan #1 20.7 Asia/Pacific #1 Ricoh has the #1 SHARE of the worldwide office equipment marketplace according to IDC research Worldwide: Data in CY11, A3+A4, price range more than $1,000 – IDC USA: Data in CY11, A3+A4, price range more than $1,000 ー Gartner Canada: Data in FY11, A3+A4, price range more than $1,000 – IDC Latin Americas: Data in FY11, A3+A4, price range more than $1,000 – IDC Europe: Data in CY11, A3+A4 Western Europe Only- Infosource China: Data in CY11,A3 only-GEO Consultants Asia/Pacific: Data in CY11, A3+A4, price range more than $1,000 – IDC Japan: Data in CY11,A3 only - JBMIA Ricoh is recognised as a leader in Global Managed Print Services by all major analyst firms Gartner, IDC, Quocirca, Forrester
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- 4. Ricoh Europe 30/06/2014 4 SOUTHAFRICA Headquarters in London and Amstelveen 20 operating companies across EMEA (sales subsidiaries) Revenues to 31 March 2013: JPY 421.7 Billion Regional headquarters Operating companies Production & research & development
- 5. Ricoh Belgium 30/06/2014 5 650+Employees € 160 million turnover CEO: Eric Gryson Market share: 32,8% Founded in 1985 100.000+ machines in field Headquarter in Vilvoorde Output: > 5 Billion pages clicks/year 2.400+ customers for software 17.900+ customers
- 6. Ricoh Luxembourg PSF 30/06/20146 Country director: Patrick Kemper € 14 million turnover CEO: Eric Gryson 45+ employees Founded in 2008 6.900+ machines in field Headquarter in Bertrange Output volume: > 318 million clicks/year 330+ customers for software 1.200+ customers
- 7. Market share 30/06/2014 7 BROTHER 29,7% HP 28,1% SAMSUNG 11.8% KYOCERA 6.9% LEXMARK 6,9% RICOH OKI 3.2% CANON 2.5% Others 4.9% 6,0% 7,2 % Laser Printers Laser printers B&W Laser printers Colour HP 30.2% BROTHER 14.1% SAMSUNG 13.0% RICOH Xerox 7,6% OKI 7.6% KYOCERA 6.0% LEXMARK 5.6% DELL 3.9%CANON 2.2% Others 1.6% 8,3 % Source: Infosource
- 8. Market share 30/06/2014 8 CANON 8.8% XEROX 19.2% OCE 18.0% KONICA MINOLTA 13.8% RICOH Others 1.1% 39,1% 7,9 % Laser Printers Production Printing B&W Production Printing Colour HP INDIGO 4.0% XEROX 39.0% CANON 19.0% KONICA MINOLTA 13.0% RICOH 25 % 32,1 % Production Printing Source: Infosource
- 9. Market share 30/06/2014 9 CANON 18.5% XEROX 14.0% KYOCERA 12.7%KONICA MINOLTA 9.0% RICOH Others 6.9% 38,9% 7,9 % Laser Printers MFP B&W MFP Colour CANON 22.2% KONICA MINOLTA 14.5% XEROX 12.3%KYOCERA 7.5% RICOH HP 3.3% DEVELOP 3.1% Others 8.2% 29 % 31,5 % Production Printing 34% MFP Source: Infosource
- 10. Channel strategy 30/06/2014 10 Direct Sales PPBG Top10.000 FG500 & GMA Strategic Accounts • Key Accounts • Major Accounts • National Sales • Verticals: - Government & Educacion - Healthcare - Banking & Finance Top 10.000 CRD • Data Centers CPI • Print for pay • (Digital) printing • Mailinghouses< Top 10.000 ITD Partners Indirect Sales
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- 12. What we do 30/06/201412 Ricoh fuels productivity and profitability for companies worldwide by developing enterprise scale business process solutions that bridge disparate business departments, geographic locations and technology systems.
- 13. What do wedo? 30/06/2014 13
- 14. Managed Document Services 30/06/201414 Transforms document heavy business processes by enabling a consistency of quality across all departments.
- 15. Managed Document Services 30/06/201415 Managed Document Services is a customer centric service, delivering a document infrastructure for on- going governance and improvement of information use. Deliver the right information, at the right time, in the right form!
- 16. Why MDS? 30/06/2014 16 75.9% companiesexperienced significant business risk incidents and suffered severe consequences due to broken document processes. Source: IDC TIME IMPACT ON ENVIRONMENT COST TOP LINE REVENUE 7.4 hours lost per person, per week searching but not finding information & reformatting data from multiple resources. Source: IDC
- 17. Office Solutions 30/06/2014 17 Innovativetechnology & workflow solutions to enhance every aspect of document environments, whether large or small
- 18. Office Solutions 30/06/2014 18 Hardware Facsimile GelJet Colour& B/W Laser Printers Colour & B/W Multifunctional Printers Priport Wide Format Production Printer Whiteboards (interactive) Projectors (interactive) Paper & Supplies eShop 50.000 articles available online! www.ricohshop.be Software Capture & Distribution Document & Content Management Output Management & Security Device Management
- 19. IT Services 30/06/2014 19 Flexible& optimised IT services covering all aspects of end-user, server & network support
- 20. Continuous support Professional &experienced partner Clear & fixed budget One stop package services Access from anywhere IT Services 30/06/2014 20 Ricoh IT Services
- 21. Network Appliances Projector Interactive whiteboard UCS Everything isencrypted Confidential is guaranteed Work on distance Ecological 30/06/2014 21 MORE TIME MORE PRODUCTIVE
- 22. Mobile Services 30/06/2014 22 WithRicoh Mobile Services you can simplify the management of your tablet fleet.
- 23. Web browsing Reading News consumption Work communication Why MobileServices? 30/06/2014 23 Resources: IDG Connect (2012) | For more information visit: http://www.idgconnect.com 60% 80% Professionals who use their tablet for work communication Professionals who use their tablet at work. 40% Device supplied by work 79% 76% 73% 54% 44% 42% 31% Social Media Personal communication Entertainment 16% 54% Partly replaced Completely replaced 6%Completely replaced 33% Partly replaced Percentage of professionals who say they “always” use a tablet for these tasks: Number of professionals who say the tablet has partly or completely replaced the laptop and PC:
- 24. Production Printing 30/06/2014 24 Comprehensive portfolioof integrated hardware & software solutions for in-house corporate printing or graphic arts / commercial printing
- 25. Production Printing 30/06/2014 25 Globaldigital technology specialist, a service oriented company providing end to end solutions through expertise in areas such as professional services, software & production printing. Ricoh helps businesses be more productive & profitable PRODUCTIVITY PROFIT Commercial Print Industrie Corporate Reprographic Department
- 26. What makes usdifferent? 30/06/2014 26 Ricoh’s Global change management professionals are there to help manage Change for our customers at every step of the way. How we do it? In streamlining document processes, or managing them on behalf of our customers, we adopt an End-to-End Approach.
- 27. @ your Service 30/06/201427 Continuity of your business Handy e-services for counter registration. Online ordering of consumables. Technical Support ShortRent for when you need a temporary device.
- 28. Technical Support 300 people@ your service 30/06/2014 28 Call Center Planning Technical trainings & workshops Field Support Business Intelligence: analysis & reporting 250 engineers intelligence Flex service: delivery spare parts at night
- 29. ShortRent 30/06/2014 29 Continuity ofthe company’s document output processes and IT infrastructure Anytime and anywhere Flexible, fast and adaptable to any request When you need a temporary device/office! Delivered, installed and collected afterwards For short term projects: Temporary Locations Temporary Capacity Peaks Calamities From stand-alone printer, MFP, Production machines to Mobile Office
- 30. Mobile Office 30/06/2014 30 Havemeetings at different locations, on the road or during events Different connections for computers 4G connection & Wi-Fi access point Ricoh Tamago Presenter is standard on the iPads Electricity Video conference (UCS) Insurance included & unlimited kilometres Printer
- 31. Our mission &vision 30/06/2014 31 Mission At the Ricoh Group, we are committed to providing excellence to improve the quality of living. Vision To be the most trusted brand with irresistible appeal in the global market.
- 32. A Pioneer ofCSR 30/06/2014 32 Planet People Profit
- 33. CSR in thecommunity 30/06/2014 33 Honey bee hotel Donation of toys to a child hospital Plant a tree per baby that’s born at Ricoh Belgium.
- 34. 30/06/2014 34 Recognition forCustomer focus Europe achieved a 5 star Recognised for Excellence” award from EFQM. We remain the largest, most complex organisation to have achieved this level of recognition. Awarded the EFQM ‘Sustainability Good Practise Competition’ or its Customer focussed Sustainability Optimisation Program Ricoh named in Ethisphere’s 2013 ‘Worlds most Ethical companies for the fifth consecutive year 2010 2011 2013
- 35. Contact us 30/06/2014 35 RicohBelgium NV/SA Medialaan 28A 1800 Vilvoorde Tel: +32 (0)2 558 22 11 Fax: +32 (0)2 558 27 11 info@ricoh.be | www.ricoh.be www.facebook.com/ricohbelgium www.twitter.com/ricohbelgium www.linkedin.com/company/ricoh-belgium
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Editor's Notes
- #3 Due to vast research and development investments, sales, marketing, network and world-class products, Ricoh has grown to be a global dominant leader in the worldwide office equipment marketplace.
- #5 20 OpCos: Austria, Belgium (Luxemburg branch office), Denmark, Finland, France, Germany, Hungary, Italy, Netherlands, Norway, Poland, Portugal, Russia, South Africa, Spain, Sweden, Switzerland, Turkey, UK (Ireland branch office), Ricoh International 3 Technology Centres (UK, Germany, France) 1 Distribution Organisation (RESCM and the Parts and Supply Chain in Netherlands) 1 Camera Distribution (EPMMC in Germany) 1 Ricoh Capital Organisation with branches across EMEA 3 Factories (Ricoh Products Ltd UK, GR Advanced Materials UK, and Ricoh Industry France) 2 Headquarters (Ricoh Europe UK and Netherlands) Revenues from: http://www.ricoh.com/IR/financial_data/financial_result/data/25/flash.pdf page 7
- #26 Ricoh is a major player in digital technology. And has a broad portfolio of products and solutions that spans the print production spectrum. It aims to help companies transform the way they work and to become more productive and profitable.