The document discusses how organizations can rapidly transform content into effective learning experiences using modern tools and processes. It highlights the limitations of traditional learning development methods and introduces a new approach that leverages user-generated content and technology to streamline the content conversion process. Key benefits of this new process include reduced timelines, improved utilization of subject matter experts, and enhanced learning delivery in the workflow.

1. Rapidly Transforming Organizational Content
into Learning Experiences
Oct 8, 2020

2. By the End of this Session, You will be Able to…
Learn about some tools that can expedite your content transformation
journey
Identify what kind of content is a good candidate for transformation to
learning
Understand the ecosystem to transform content to learning experiences
Know how to harness technology and content services to provide a rich
learning experience to your employees

3. Today’s
Game Plan
A new process of high velocity content transformation
Key shifts in L&D’s role that may be going unnoticed
Why the traditional learning content development falls
short
A real-life example of converting a meeting recording
into a powerful learning experience

4. Key Shifts in L&D’s Role
that may be Going Unnoticed

5. Time Spent on Social Collaboration Tools
* Source: Microsoft.com

6. Changes in Business
• Business expects people to learn
new things faster
• People don’t care for production
quality learning content
• People don’t have time to go to
LMS
• Everyone is online a lot more
• Activities of business rapidly
create useful UGC
• Curation and Search technology is
making major strides
Question: Given these changes, what key shifts will occur in L&D’s role?

7. What role do you play in HR product selection in your
organization?
You can select multiple options
A. Decision maker
B. Influencer
C. Evaluator
D. Not involved in selection
Poll 1
In which areas do you think, the rate of content change is high?
(Multi-select)
Sales training
Product training
Leadership training
Compliance training
Technology training
Soft skills training

8. Type of Training Involving UGC
SalesTraining
Elevator pitch
Success stories
LeadershipTraining
Handling critical situations
Values guided decisions
ProductTraining
New product rollout
Troubleshooting

9. Poll 2
How much is your learning content in sync with your users’ evolving needs?
(Single-select)
Lags behind substantially
Lags behind somewhat but catches up eventually
Stays completely in sync

10. Poll 3
How much value is L&D getting out of user generated (organizational) content?
(Single-select)
None
Minimal
To a good extent
Most learning content is based on UGC

11. Why Traditional Learning Content
Development Falls Short of Expectations

12. Timeline: 4 to 6 weeks
Traditional Process of Content Conversion
Get Raw Content from
SME
ID to Create
Document Content
Outline
Review by SMEs
Create StoryboardReview by SMEs
eLearning
Development using
Tools
Multimedia
Development (Video,
Audio, Illustrations)
Review by IDs and
SMEs
Release

13. Five Reasons for
Slowdown ofTraditional Process
Dependency on subject matter experts for sourcing content
No discovery process for newly generated useful content
Long time cycles of eLearning production
The need for repeated and time-consuming reviews by subject matter experts
Time gap between release and consumption of learning content
Bottomline, there is a need for revamping the traditional process.

14. A New Process of
High Velocity Content Transformation

15. CRM Teams / Slack
Zoom
Recordings
Social Forums
Tag and Extract
CreateVideoTranscripts,Text Summary, Questions, etc.
Manually curate
Deliver onTeams / Slack / LXP / LMS
Identify Sources of UGC
Tag content for discovery
Transform usingAI tools
Curate content
Deliver in the flow of work
New Process of Content Conversion
Timeline: Less than a week

16. Benefits of the New Process
Takes days instead of weeks
Utilizes subject matter experts efficiently
Cuts down unnecessary production investment

17. How to Talk to a CEO
A Real-life Example of High Velocity Content
Transformation

18. Process Recap
Zoom Meeting
Recording
Meeting
Transcript
Summary of
Key Points
using Quillionz
Curated
Nudges
SprinkleZone
Delivered
Nudges

19. How Harbinger Could Help
Quillionz – AI powered tool for question and summary generation
Exaltive – Creating dynamic interactive videos
Tools for
Conversion
Enabling workflow automation through scalable platform integrations
Generating real time people analytics using API-based integrations
Integration
Converting content in legacy formats to new learning experiences
Modernizing content using automation
Content
Transformation

20. Lalit Suhas MaheshkumarSayali Vibhuti Smita PrachiUtkarsh
Strategy Technology UX Design Product Management
Team of Consultants (HR and Learning)

21. Services
• Virtual Instructor-LedTraining
• Nudge-learning
• Custom eLearning
• eLearning Modernization
• System Integrations
• AI Solutions
Team
• 100+ eLearning producers
• 400+ Programmers
• Instructional designers
• Multimedia producers
• TechnicalArchitects
• Domain Consultants
• C
Organization
• 750+ headcount
• 30+ years of operations
• Award-winning eLearning
• Experienced leadership
About Harbinger Group

22. • Online work generates a lot of UGC that must rapidly
reach employees through learning experiences
• Extracting and tagging useful content from systems
can help design a process to convert it into learning
experiences
• Technology transforms useful content and delivers it
in the flow of work, saving time and resources
Rapidly Transforming Organizational
Content into Learning Experiences
Conclusion

23. Discussion and Questions
THANKYOU!
vikas@harbingergroup.com
info@harbingerlearning.com