SlideShare a Scribd company logo
Rapidly Transforming Organizational Content
into Learning Experiences
Oct 8, 2020
By the End of this Session, You will be Able to…
Learn about some tools that can expedite your content transformation
journey
Identify what kind of content is a good candidate for transformation to
learning
Understand the ecosystem to transform content to learning experiences
Know how to harness technology and content services to provide a rich
learning experience to your employees
Today’s
Game Plan
A new process of high velocity content transformation
Key shifts in L&D’s role that may be going unnoticed
Why the traditional learning content development falls
short
A real-life example of converting a meeting recording
into a powerful learning experience
Key Shifts in L&D’s Role
that may be Going Unnoticed
Time Spent on Social Collaboration Tools
* Source: Microsoft.com
Changes in Business
• Business expects people to learn
new things faster
• People don’t care for production
quality learning content
• People don’t have time to go to
LMS
• Everyone is online a lot more
• Activities of business rapidly
create useful UGC
• Curation and Search technology is
making major strides
Question: Given these changes, what key shifts will occur in L&D’s role?
What role do you play in HR product selection in your
organization?
You can select multiple options
A. Decision maker
B. Influencer
C. Evaluator
D. Not involved in selection
Poll 1
In which areas do you think, the rate of content change is high?
(Multi-select)
Sales training
Product training
Leadership training
Compliance training
Technology training
Soft skills training
Type of Training Involving UGC
SalesTraining
Elevator pitch
Success stories
LeadershipTraining
Handling critical situations
Values guided decisions
ProductTraining
New product rollout
Troubleshooting
Poll 2
How much is your learning content in sync with your users’ evolving needs?
(Single-select)
Lags behind substantially
Lags behind somewhat but catches up eventually
Stays completely in sync
Poll 3
How much value is L&D getting out of user generated (organizational) content?
(Single-select)
None
Minimal
To a good extent
Most learning content is based on UGC
Why Traditional Learning Content
Development Falls Short of Expectations
Timeline: 4 to 6 weeks
Traditional Process of Content Conversion
Get Raw Content from
SME
ID to Create
Document Content
Outline
Review by SMEs
Create StoryboardReview by SMEs
eLearning
Development using
Tools
Multimedia
Development (Video,
Audio, Illustrations)
Review by IDs and
SMEs
Release
Five Reasons for
Slowdown ofTraditional Process
Dependency on subject matter experts for sourcing content
No discovery process for newly generated useful content
Long time cycles of eLearning production
The need for repeated and time-consuming reviews by subject matter experts
Time gap between release and consumption of learning content
Bottomline, there is a need for revamping the traditional process.
A New Process of
High Velocity Content Transformation
CRM Teams / Slack
Zoom
Recordings
Social Forums
Tag and Extract
CreateVideoTranscripts,Text Summary, Questions, etc.
Manually curate
Deliver onTeams / Slack / LXP / LMS
Identify Sources of UGC
Tag content for discovery
Transform usingAI tools
Curate content
Deliver in the flow of work
New Process of Content Conversion
Timeline: Less than a week
Benefits of the New Process
Takes days instead of weeks
Utilizes subject matter experts efficiently
Cuts down unnecessary production investment
How to Talk to a CEO
A Real-life Example of High Velocity Content
Transformation
Process Recap
Zoom Meeting
Recording
Meeting
Transcript
Summary of
Key Points
using Quillionz
Curated
Nudges
SprinkleZone
Delivered
Nudges
How Harbinger Could Help
Quillionz – AI powered tool for question and summary generation
Exaltive – Creating dynamic interactive videos
Tools for
Conversion
Enabling workflow automation through scalable platform integrations
Generating real time people analytics using API-based integrations
Integration
Converting content in legacy formats to new learning experiences
Modernizing content using automation
Content
Transformation
Lalit Suhas MaheshkumarSayali Vibhuti Smita PrachiUtkarsh
Strategy Technology UX Design Product Management
Team of Consultants (HR and Learning)
Services
• Virtual Instructor-LedTraining
• Nudge-learning
• Custom eLearning
• eLearning Modernization
• System Integrations
• AI Solutions
Team
• 100+ eLearning producers
• 400+ Programmers
• Instructional designers
• Multimedia producers
• TechnicalArchitects
• Domain Consultants
• C
Organization
• 750+ headcount
• 30+ years of operations
• Award-winning eLearning
• Experienced leadership
About Harbinger Group
• Online work generates a lot of UGC that must rapidly
reach employees through learning experiences
• Extracting and tagging useful content from systems
can help design a process to convert it into learning
experiences
• Technology transforms useful content and delivers it
in the flow of work, saving time and resources
Rapidly Transforming Organizational
Content into Learning Experiences
Conclusion
Discussion and Questions
THANKYOU!
vikas@harbingergroup.com
info@harbingerlearning.com

More Related Content

What's hot

7 Signs Your Intranet is Failing (...And How to Fix It!)
7 Signs Your Intranet is Failing (...And How to Fix It!)7 Signs Your Intranet is Failing (...And How to Fix It!)
7 Signs Your Intranet is Failing (...And How to Fix It!)
WithumSmith+Brown, formerly Portal Solutions
 
Implementing SharePoint 2010 Projects
Implementing SharePoint 2010 ProjectsImplementing SharePoint 2010 Projects
Implementing SharePoint 2010 Projects
Andrew Hopkins
 
Business Impact of the SharePoint Upgrade BPC 2013
Business Impact of the SharePoint Upgrade  BPC 2013Business Impact of the SharePoint Upgrade  BPC 2013
Business Impact of the SharePoint Upgrade BPC 2013
JoyKnows
 
Share Point Certification Via Aiim
Share Point Certification Via AiimShare Point Certification Via Aiim
Share Point Certification Via AiimNadir Kamdar
 
Unified ERP HCM Presentation-23Feb16
Unified ERP HCM Presentation-23Feb16Unified ERP HCM Presentation-23Feb16
Unified ERP HCM Presentation-23Feb16Ahmed Sayed
 
Leveraging mobile capabilities in your HR application
Leveraging mobile capabilities in your HR applicationLeveraging mobile capabilities in your HR application
Leveraging mobile capabilities in your HR application
Harbinger Systems - HRTech Builder of Choice
 
Transforming HR into a Strategic Asset enabled by Oracle HCM Cloud
Transforming HR into a Strategic Asset enabled by Oracle HCM CloudTransforming HR into a Strategic Asset enabled by Oracle HCM Cloud
Transforming HR into a Strategic Asset enabled by Oracle HCM Cloud
Cognizant
 
Improve Employee Self Service With Bolt On Applications
Improve Employee Self Service With Bolt On Applications Improve Employee Self Service With Bolt On Applications
Improve Employee Self Service With Bolt On Applications
LBi Software
 
Oracle knowledge for web self service
Oracle knowledge for web self serviceOracle knowledge for web self service
Oracle knowledge for web self service
Ahmed Gamal
 
SharePoint: The Changing Face of Technology
SharePoint: The Changing Face of TechnologySharePoint: The Changing Face of Technology
SharePoint: The Changing Face of Technology
Bob Larrivee
 
SharePoint 2013 governance model
SharePoint 2013 governance modelSharePoint 2013 governance model
SharePoint 2013 governance model
Yash Goley
 
Oracle hcm cloud the perfect storm
Oracle hcm cloud the perfect stormOracle hcm cloud the perfect storm
Oracle hcm cloud the perfect storm
Cedar Consulting
 
2019 Oracle HCM Spring-Update-March 2019
2019 Oracle HCM Spring-Update-March 20192019 Oracle HCM Spring-Update-March 2019
2019 Oracle HCM Spring-Update-March 2019
Paul Tyndall
 
PeopleStrong - The New Code of Work
PeopleStrong - The New Code of WorkPeopleStrong - The New Code of Work
PeopleStrong - The New Code of Work
Adrian Tan
 
Logicstrong sharepoint2013
 Logicstrong sharepoint2013 Logicstrong sharepoint2013
Logicstrong sharepoint2013
Alden Scott
 
SharePoint Governance Maturity Benchmark infographic
SharePoint Governance Maturity Benchmark infographicSharePoint Governance Maturity Benchmark infographic
SharePoint Governance Maturity Benchmark infographic
Christian Buckley
 
Customer Presentation Global_HR_Jan19
Customer Presentation Global_HR_Jan19Customer Presentation Global_HR_Jan19
Customer Presentation Global_HR_Jan19
Paul Tyndall
 
Self Service Benefits Enrollment
Self Service Benefits EnrollmentSelf Service Benefits Enrollment
Self Service Benefits Enrollment
LBi Software
 
Why Are We Still Talking About SharePoint Governance? presented by Anders Skj...
Why Are We Still Talking About SharePoint Governance? presented by Anders Skj...Why Are We Still Talking About SharePoint Governance? presented by Anders Skj...
Why Are We Still Talking About SharePoint Governance? presented by Anders Skj...
European SharePoint Conference
 

What's hot (20)

7 Signs Your Intranet is Failing (...And How to Fix It!)
7 Signs Your Intranet is Failing (...And How to Fix It!)7 Signs Your Intranet is Failing (...And How to Fix It!)
7 Signs Your Intranet is Failing (...And How to Fix It!)
 
Implementing SharePoint 2010 Projects
Implementing SharePoint 2010 ProjectsImplementing SharePoint 2010 Projects
Implementing SharePoint 2010 Projects
 
Business Impact of the SharePoint Upgrade BPC 2013
Business Impact of the SharePoint Upgrade  BPC 2013Business Impact of the SharePoint Upgrade  BPC 2013
Business Impact of the SharePoint Upgrade BPC 2013
 
Share Point Certification Via Aiim
Share Point Certification Via AiimShare Point Certification Via Aiim
Share Point Certification Via Aiim
 
Unified ERP HCM Presentation-23Feb16
Unified ERP HCM Presentation-23Feb16Unified ERP HCM Presentation-23Feb16
Unified ERP HCM Presentation-23Feb16
 
Leveraging mobile capabilities in your HR application
Leveraging mobile capabilities in your HR applicationLeveraging mobile capabilities in your HR application
Leveraging mobile capabilities in your HR application
 
Transforming HR into a Strategic Asset enabled by Oracle HCM Cloud
Transforming HR into a Strategic Asset enabled by Oracle HCM CloudTransforming HR into a Strategic Asset enabled by Oracle HCM Cloud
Transforming HR into a Strategic Asset enabled by Oracle HCM Cloud
 
Improve Employee Self Service With Bolt On Applications
Improve Employee Self Service With Bolt On Applications Improve Employee Self Service With Bolt On Applications
Improve Employee Self Service With Bolt On Applications
 
Oracle knowledge for web self service
Oracle knowledge for web self serviceOracle knowledge for web self service
Oracle knowledge for web self service
 
SharePoint: The Changing Face of Technology
SharePoint: The Changing Face of TechnologySharePoint: The Changing Face of Technology
SharePoint: The Changing Face of Technology
 
SharePoint 2013 governance model
SharePoint 2013 governance modelSharePoint 2013 governance model
SharePoint 2013 governance model
 
Oracle hcm cloud the perfect storm
Oracle hcm cloud the perfect stormOracle hcm cloud the perfect storm
Oracle hcm cloud the perfect storm
 
2019 Oracle HCM Spring-Update-March 2019
2019 Oracle HCM Spring-Update-March 20192019 Oracle HCM Spring-Update-March 2019
2019 Oracle HCM Spring-Update-March 2019
 
PeopleStrong - The New Code of Work
PeopleStrong - The New Code of WorkPeopleStrong - The New Code of Work
PeopleStrong - The New Code of Work
 
Logicstrong sharepoint2013
 Logicstrong sharepoint2013 Logicstrong sharepoint2013
Logicstrong sharepoint2013
 
SharePoint Governance Maturity Benchmark infographic
SharePoint Governance Maturity Benchmark infographicSharePoint Governance Maturity Benchmark infographic
SharePoint Governance Maturity Benchmark infographic
 
Customer Presentation Global_HR_Jan19
Customer Presentation Global_HR_Jan19Customer Presentation Global_HR_Jan19
Customer Presentation Global_HR_Jan19
 
Implementing a lms : Implementation strategy and mistakes to avoid
Implementing a lms   : Implementation strategy and mistakes to avoidImplementing a lms   : Implementation strategy and mistakes to avoid
Implementing a lms : Implementation strategy and mistakes to avoid
 
Self Service Benefits Enrollment
Self Service Benefits EnrollmentSelf Service Benefits Enrollment
Self Service Benefits Enrollment
 
Why Are We Still Talking About SharePoint Governance? presented by Anders Skj...
Why Are We Still Talking About SharePoint Governance? presented by Anders Skj...Why Are We Still Talking About SharePoint Governance? presented by Anders Skj...
Why Are We Still Talking About SharePoint Governance? presented by Anders Skj...
 

Similar to Rapidly Transforming Organizational Content into Learning Experiences

Lessons from the front line: next-generation knowledge management in the reso...
Lessons from the front line: next-generation knowledge management in the reso...Lessons from the front line: next-generation knowledge management in the reso...
Lessons from the front line: next-generation knowledge management in the reso...
Velrada
 
Social intranet content management by Toby Ward
Social intranet content management by Toby WardSocial intranet content management by Toby Ward
Social intranet content management by Toby Ward
Prescient Digital Media
 
How to Transition to Product Management by TpT Product Managers
 How to Transition to Product Management by TpT Product Managers How to Transition to Product Management by TpT Product Managers
How to Transition to Product Management by TpT Product Managers
Product School
 
Rapid elearning tools and techniques
Rapid elearning tools and techniquesRapid elearning tools and techniques
Rapid elearning tools and techniques
Steve Rayson
 
May 2021 Webinar core elements of a sustainable content hub
May 2021 Webinar core elements of a sustainable content hubMay 2021 Webinar core elements of a sustainable content hub
May 2021 Webinar core elements of a sustainable content hub
Barry Loekenbach
 
84% of Migration Projects Fail – Getting it Right in SharePoint Webinar
84% of Migration Projects Fail – Getting it Right in SharePoint Webinar84% of Migration Projects Fail – Getting it Right in SharePoint Webinar
84% of Migration Projects Fail – Getting it Right in SharePoint Webinar
Concept Searching, Inc
 
i-lovelearning London 2016 | Netex 2017 Preview [EN]
i-lovelearning London 2016 | Netex 2017 Preview [EN]i-lovelearning London 2016 | Netex 2017 Preview [EN]
i-lovelearning London 2016 | Netex 2017 Preview [EN]
Netex Learning
 
LavaCon 2017 - Future-proof Your Content: Beyond Traditional Publishing for S...
LavaCon 2017 - Future-proof Your Content: Beyond Traditional Publishing for S...LavaCon 2017 - Future-proof Your Content: Beyond Traditional Publishing for S...
LavaCon 2017 - Future-proof Your Content: Beyond Traditional Publishing for S...
Jack Molisani
 
Critical Success Factors: Separating Fact from Fantasy
Critical Success Factors: Separating Fact from FantasyCritical Success Factors: Separating Fact from Fantasy
Critical Success Factors: Separating Fact from Fantasy
Scott Abel
 
How Technology Can Transform Learning - KNOLSKAPE Webinar Series
How Technology Can Transform Learning - KNOLSKAPE Webinar SeriesHow Technology Can Transform Learning - KNOLSKAPE Webinar Series
How Technology Can Transform Learning - KNOLSKAPE Webinar Series
KNOLSKAPE
 
Knowledge Management In A Service Organisation
Knowledge Management In A Service OrganisationKnowledge Management In A Service Organisation
Knowledge Management In A Service Organisation
Patrick Keogh
 
[Workshop Part 1-4] Modernizing Your Technical Resource Center - Assessing th...
[Workshop Part 1-4] Modernizing Your Technical Resource Center - Assessing th...[Workshop Part 1-4] Modernizing Your Technical Resource Center - Assessing th...
[Workshop Part 1-4] Modernizing Your Technical Resource Center - Assessing th...
Information Development World
 
Success Factors for DITA Adoption with XMetaL: Best Practices and Fundamentals
Success Factors for DITA Adoption with XMetaL: Best Practices and FundamentalsSuccess Factors for DITA Adoption with XMetaL: Best Practices and Fundamentals
Success Factors for DITA Adoption with XMetaL: Best Practices and FundamentalsScott Abel
 
5 Reasons Content Strategy & Content Engineering Go Together Like Milk and Or...
5 Reasons Content Strategy & Content Engineering Go Together Like Milk and Or...5 Reasons Content Strategy & Content Engineering Go Together Like Milk and Or...
5 Reasons Content Strategy & Content Engineering Go Together Like Milk and Or...
Kanban Solutions
 
Webinar global content operations made easy | Kentico Kontent + Actum Digital
Webinar global content operations made easy | Kentico Kontent + Actum Digital Webinar global content operations made easy | Kentico Kontent + Actum Digital
Webinar global content operations made easy | Kentico Kontent + Actum Digital
Barry Loekenbach
 
Social Intranet Content Management Webinar November 2014
Social Intranet Content Management Webinar November 2014Social Intranet Content Management Webinar November 2014
Social Intranet Content Management Webinar November 2014
Prescient Digital Media
 
Jim Box: Disrupt or Be Disrupted
Jim Box: Disrupt or Be DisruptedJim Box: Disrupt or Be Disrupted
Jim Box: Disrupt or Be Disrupted
Jack Molisani
 
Trends in digital learning - 2018
Trends in digital learning - 2018 Trends in digital learning - 2018
Trends in digital learning - 2018
Sprout Labs
 
Knowledge management and me
Knowledge management and meKnowledge management and me
Knowledge management and me
visionled
 
Getting it Right: Building Quality into your Content (July 2014)
Getting it Right: Building Quality into your Content (July 2014)Getting it Right: Building Quality into your Content (July 2014)
Getting it Right: Building Quality into your Content (July 2014)
Joe Gollner
 

Similar to Rapidly Transforming Organizational Content into Learning Experiences (20)

Lessons from the front line: next-generation knowledge management in the reso...
Lessons from the front line: next-generation knowledge management in the reso...Lessons from the front line: next-generation knowledge management in the reso...
Lessons from the front line: next-generation knowledge management in the reso...
 
Social intranet content management by Toby Ward
Social intranet content management by Toby WardSocial intranet content management by Toby Ward
Social intranet content management by Toby Ward
 
How to Transition to Product Management by TpT Product Managers
 How to Transition to Product Management by TpT Product Managers How to Transition to Product Management by TpT Product Managers
How to Transition to Product Management by TpT Product Managers
 
Rapid elearning tools and techniques
Rapid elearning tools and techniquesRapid elearning tools and techniques
Rapid elearning tools and techniques
 
May 2021 Webinar core elements of a sustainable content hub
May 2021 Webinar core elements of a sustainable content hubMay 2021 Webinar core elements of a sustainable content hub
May 2021 Webinar core elements of a sustainable content hub
 
84% of Migration Projects Fail – Getting it Right in SharePoint Webinar
84% of Migration Projects Fail – Getting it Right in SharePoint Webinar84% of Migration Projects Fail – Getting it Right in SharePoint Webinar
84% of Migration Projects Fail – Getting it Right in SharePoint Webinar
 
i-lovelearning London 2016 | Netex 2017 Preview [EN]
i-lovelearning London 2016 | Netex 2017 Preview [EN]i-lovelearning London 2016 | Netex 2017 Preview [EN]
i-lovelearning London 2016 | Netex 2017 Preview [EN]
 
LavaCon 2017 - Future-proof Your Content: Beyond Traditional Publishing for S...
LavaCon 2017 - Future-proof Your Content: Beyond Traditional Publishing for S...LavaCon 2017 - Future-proof Your Content: Beyond Traditional Publishing for S...
LavaCon 2017 - Future-proof Your Content: Beyond Traditional Publishing for S...
 
Critical Success Factors: Separating Fact from Fantasy
Critical Success Factors: Separating Fact from FantasyCritical Success Factors: Separating Fact from Fantasy
Critical Success Factors: Separating Fact from Fantasy
 
How Technology Can Transform Learning - KNOLSKAPE Webinar Series
How Technology Can Transform Learning - KNOLSKAPE Webinar SeriesHow Technology Can Transform Learning - KNOLSKAPE Webinar Series
How Technology Can Transform Learning - KNOLSKAPE Webinar Series
 
Knowledge Management In A Service Organisation
Knowledge Management In A Service OrganisationKnowledge Management In A Service Organisation
Knowledge Management In A Service Organisation
 
[Workshop Part 1-4] Modernizing Your Technical Resource Center - Assessing th...
[Workshop Part 1-4] Modernizing Your Technical Resource Center - Assessing th...[Workshop Part 1-4] Modernizing Your Technical Resource Center - Assessing th...
[Workshop Part 1-4] Modernizing Your Technical Resource Center - Assessing th...
 
Success Factors for DITA Adoption with XMetaL: Best Practices and Fundamentals
Success Factors for DITA Adoption with XMetaL: Best Practices and FundamentalsSuccess Factors for DITA Adoption with XMetaL: Best Practices and Fundamentals
Success Factors for DITA Adoption with XMetaL: Best Practices and Fundamentals
 
5 Reasons Content Strategy & Content Engineering Go Together Like Milk and Or...
5 Reasons Content Strategy & Content Engineering Go Together Like Milk and Or...5 Reasons Content Strategy & Content Engineering Go Together Like Milk and Or...
5 Reasons Content Strategy & Content Engineering Go Together Like Milk and Or...
 
Webinar global content operations made easy | Kentico Kontent + Actum Digital
Webinar global content operations made easy | Kentico Kontent + Actum Digital Webinar global content operations made easy | Kentico Kontent + Actum Digital
Webinar global content operations made easy | Kentico Kontent + Actum Digital
 
Social Intranet Content Management Webinar November 2014
Social Intranet Content Management Webinar November 2014Social Intranet Content Management Webinar November 2014
Social Intranet Content Management Webinar November 2014
 
Jim Box: Disrupt or Be Disrupted
Jim Box: Disrupt or Be DisruptedJim Box: Disrupt or Be Disrupted
Jim Box: Disrupt or Be Disrupted
 
Trends in digital learning - 2018
Trends in digital learning - 2018 Trends in digital learning - 2018
Trends in digital learning - 2018
 
Knowledge management and me
Knowledge management and meKnowledge management and me
Knowledge management and me
 
Getting it Right: Building Quality into your Content (July 2014)
Getting it Right: Building Quality into your Content (July 2014)Getting it Right: Building Quality into your Content (July 2014)
Getting it Right: Building Quality into your Content (July 2014)
 

More from Harbinger Systems - HRTech Builder of Choice

Using People Analytics for a Sustainable Remote Workforce
Using People Analytics for a Sustainable Remote WorkforceUsing People Analytics for a Sustainable Remote Workforce
Using People Analytics for a Sustainable Remote Workforce
Harbinger Systems - HRTech Builder of Choice
 
5 Trends That Will Drive the Transformation of EdTech in 2021
5 Trends That Will Drive the Transformation of EdTech in 20215 Trends That Will Drive the Transformation of EdTech in 2021
5 Trends That Will Drive the Transformation of EdTech in 2021
Harbinger Systems - HRTech Builder of Choice
 
Best Practices to Build Marketplace-Ready Integrations
Best Practices to Build Marketplace-Ready IntegrationsBest Practices to Build Marketplace-Ready Integrations
Best Practices to Build Marketplace-Ready Integrations
Harbinger Systems - HRTech Builder of Choice
 
HRTech Integration Masterclass Session 4 How to Expand Your Recruitment Datab...
HRTech Integration Masterclass Session 4 How to Expand Your Recruitment Datab...HRTech Integration Masterclass Session 4 How to Expand Your Recruitment Datab...
HRTech Integration Masterclass Session 4 How to Expand Your Recruitment Datab...
Harbinger Systems - HRTech Builder of Choice
 
Recalibrating Product Strategy - Addressing Demand Shifts in Existing Markets
Recalibrating Product Strategy - Addressing Demand Shifts in Existing MarketsRecalibrating Product Strategy - Addressing Demand Shifts in Existing Markets
Recalibrating Product Strategy - Addressing Demand Shifts in Existing Markets
Harbinger Systems - HRTech Builder of Choice
 
How to Gain Key Insights from Data Distributed Across Multiple HR Systems
How to Gain Key Insights from Data Distributed Across Multiple HR SystemsHow to Gain Key Insights from Data Distributed Across Multiple HR Systems
How to Gain Key Insights from Data Distributed Across Multiple HR Systems
Harbinger Systems - HRTech Builder of Choice
 
Recalibrating Product Strategy - Addressing Demand Shifts in Existing Markets
Recalibrating Product Strategy - Addressing Demand Shifts in Existing MarketsRecalibrating Product Strategy - Addressing Demand Shifts in Existing Markets
Recalibrating Product Strategy - Addressing Demand Shifts in Existing Markets
Harbinger Systems - HRTech Builder of Choice
 
Integrating System of Records and Collaboration Tools
Integrating System of Records and Collaboration ToolsIntegrating System of Records and Collaboration Tools
Integrating System of Records and Collaboration Tools
Harbinger Systems - HRTech Builder of Choice
 
How to Power Your HR Apps With AI And Make It Explainable
How to Power Your HR Apps With AI And Make It ExplainableHow to Power Your HR Apps With AI And Make It Explainable
How to Power Your HR Apps With AI And Make It Explainable
Harbinger Systems - HRTech Builder of Choice
 
Chatbot for Continuous Performance Management
Chatbot for Continuous Performance Management Chatbot for Continuous Performance Management
Chatbot for Continuous Performance Management
Harbinger Systems - HRTech Builder of Choice
 
Engage for Success: Improve Workforce Engagement with Open Communication and ...
Engage for Success: Improve Workforce Engagement with Open Communication and ...Engage for Success: Improve Workforce Engagement with Open Communication and ...
Engage for Success: Improve Workforce Engagement with Open Communication and ...
Harbinger Systems - HRTech Builder of Choice
 
Building next gen hr solutions with people analytics-final
Building next gen hr solutions with people analytics-finalBuilding next gen hr solutions with people analytics-final
Building next gen hr solutions with people analytics-final
Harbinger Systems - HRTech Builder of Choice
 
A Cloud-based Collaborative Learning and Coaching Platform
A Cloud-based Collaborative Learning and Coaching PlatformA Cloud-based Collaborative Learning and Coaching Platform
A Cloud-based Collaborative Learning and Coaching Platform
Harbinger Systems - HRTech Builder of Choice
 
Extending LRSs and the xAPI for Event-driven Blended and Adaptive Learning
Extending LRSs and the xAPI for Event-driven Blended and Adaptive LearningExtending LRSs and the xAPI for Event-driven Blended and Adaptive Learning
Extending LRSs and the xAPI for Event-driven Blended and Adaptive Learning
Harbinger Systems - HRTech Builder of Choice
 
Impact of SMAC Technology in HCM
Impact of SMAC Technology in HCMImpact of SMAC Technology in HCM
Impact of SMAC Technology in HCM
Harbinger Systems - HRTech Builder of Choice
 
A medical prescription reminder app for i phone
A medical prescription reminder app for i phoneA medical prescription reminder app for i phone
A medical prescription reminder app for i phone
Harbinger Systems - HRTech Builder of Choice
 
Application of Data Science in Government Services – IPMA Forum 2016 Speaker ...
Application of Data Science in Government Services – IPMA Forum 2016 Speaker ...Application of Data Science in Government Services – IPMA Forum 2016 Speaker ...
Application of Data Science in Government Services – IPMA Forum 2016 Speaker ...
Harbinger Systems - HRTech Builder of Choice
 
Discover the Potential of your Data with Machine Learning
Discover the Potential of your Data with Machine LearningDiscover the Potential of your Data with Machine Learning
Discover the Potential of your Data with Machine Learning
Harbinger Systems - HRTech Builder of Choice
 
Create scalable and configurable multi tenancy application
Create scalable and configurable multi tenancy applicationCreate scalable and configurable multi tenancy application
Create scalable and configurable multi tenancy application
Harbinger Systems - HRTech Builder of Choice
 
Webinar IoT Cloud Platforms and Middleware for Rapid Application Development
Webinar IoT Cloud Platforms and Middleware for Rapid Application DevelopmentWebinar IoT Cloud Platforms and Middleware for Rapid Application Development
Webinar IoT Cloud Platforms and Middleware for Rapid Application Development
Harbinger Systems - HRTech Builder of Choice
 

More from Harbinger Systems - HRTech Builder of Choice (20)

Using People Analytics for a Sustainable Remote Workforce
Using People Analytics for a Sustainable Remote WorkforceUsing People Analytics for a Sustainable Remote Workforce
Using People Analytics for a Sustainable Remote Workforce
 
5 Trends That Will Drive the Transformation of EdTech in 2021
5 Trends That Will Drive the Transformation of EdTech in 20215 Trends That Will Drive the Transformation of EdTech in 2021
5 Trends That Will Drive the Transformation of EdTech in 2021
 
Best Practices to Build Marketplace-Ready Integrations
Best Practices to Build Marketplace-Ready IntegrationsBest Practices to Build Marketplace-Ready Integrations
Best Practices to Build Marketplace-Ready Integrations
 
HRTech Integration Masterclass Session 4 How to Expand Your Recruitment Datab...
HRTech Integration Masterclass Session 4 How to Expand Your Recruitment Datab...HRTech Integration Masterclass Session 4 How to Expand Your Recruitment Datab...
HRTech Integration Masterclass Session 4 How to Expand Your Recruitment Datab...
 
Recalibrating Product Strategy - Addressing Demand Shifts in Existing Markets
Recalibrating Product Strategy - Addressing Demand Shifts in Existing MarketsRecalibrating Product Strategy - Addressing Demand Shifts in Existing Markets
Recalibrating Product Strategy - Addressing Demand Shifts in Existing Markets
 
How to Gain Key Insights from Data Distributed Across Multiple HR Systems
How to Gain Key Insights from Data Distributed Across Multiple HR SystemsHow to Gain Key Insights from Data Distributed Across Multiple HR Systems
How to Gain Key Insights from Data Distributed Across Multiple HR Systems
 
Recalibrating Product Strategy - Addressing Demand Shifts in Existing Markets
Recalibrating Product Strategy - Addressing Demand Shifts in Existing MarketsRecalibrating Product Strategy - Addressing Demand Shifts in Existing Markets
Recalibrating Product Strategy - Addressing Demand Shifts in Existing Markets
 
Integrating System of Records and Collaboration Tools
Integrating System of Records and Collaboration ToolsIntegrating System of Records and Collaboration Tools
Integrating System of Records and Collaboration Tools
 
How to Power Your HR Apps With AI And Make It Explainable
How to Power Your HR Apps With AI And Make It ExplainableHow to Power Your HR Apps With AI And Make It Explainable
How to Power Your HR Apps With AI And Make It Explainable
 
Chatbot for Continuous Performance Management
Chatbot for Continuous Performance Management Chatbot for Continuous Performance Management
Chatbot for Continuous Performance Management
 
Engage for Success: Improve Workforce Engagement with Open Communication and ...
Engage for Success: Improve Workforce Engagement with Open Communication and ...Engage for Success: Improve Workforce Engagement with Open Communication and ...
Engage for Success: Improve Workforce Engagement with Open Communication and ...
 
Building next gen hr solutions with people analytics-final
Building next gen hr solutions with people analytics-finalBuilding next gen hr solutions with people analytics-final
Building next gen hr solutions with people analytics-final
 
A Cloud-based Collaborative Learning and Coaching Platform
A Cloud-based Collaborative Learning and Coaching PlatformA Cloud-based Collaborative Learning and Coaching Platform
A Cloud-based Collaborative Learning and Coaching Platform
 
Extending LRSs and the xAPI for Event-driven Blended and Adaptive Learning
Extending LRSs and the xAPI for Event-driven Blended and Adaptive LearningExtending LRSs and the xAPI for Event-driven Blended and Adaptive Learning
Extending LRSs and the xAPI for Event-driven Blended and Adaptive Learning
 
Impact of SMAC Technology in HCM
Impact of SMAC Technology in HCMImpact of SMAC Technology in HCM
Impact of SMAC Technology in HCM
 
A medical prescription reminder app for i phone
A medical prescription reminder app for i phoneA medical prescription reminder app for i phone
A medical prescription reminder app for i phone
 
Application of Data Science in Government Services – IPMA Forum 2016 Speaker ...
Application of Data Science in Government Services – IPMA Forum 2016 Speaker ...Application of Data Science in Government Services – IPMA Forum 2016 Speaker ...
Application of Data Science in Government Services – IPMA Forum 2016 Speaker ...
 
Discover the Potential of your Data with Machine Learning
Discover the Potential of your Data with Machine LearningDiscover the Potential of your Data with Machine Learning
Discover the Potential of your Data with Machine Learning
 
Create scalable and configurable multi tenancy application
Create scalable and configurable multi tenancy applicationCreate scalable and configurable multi tenancy application
Create scalable and configurable multi tenancy application
 
Webinar IoT Cloud Platforms and Middleware for Rapid Application Development
Webinar IoT Cloud Platforms and Middleware for Rapid Application DevelopmentWebinar IoT Cloud Platforms and Middleware for Rapid Application Development
Webinar IoT Cloud Platforms and Middleware for Rapid Application Development
 

Recently uploaded

Securing your Kubernetes cluster_ a step-by-step guide to success !
Securing your Kubernetes cluster_ a step-by-step guide to success !Securing your Kubernetes cluster_ a step-by-step guide to success !
Securing your Kubernetes cluster_ a step-by-step guide to success !
KatiaHIMEUR1
 
The Metaverse and AI: how can decision-makers harness the Metaverse for their...
The Metaverse and AI: how can decision-makers harness the Metaverse for their...The Metaverse and AI: how can decision-makers harness the Metaverse for their...
The Metaverse and AI: how can decision-makers harness the Metaverse for their...
Jen Stirrup
 
GenAISummit 2024 May 28 Sri Ambati Keynote: AGI Belongs to The Community in O...
GenAISummit 2024 May 28 Sri Ambati Keynote: AGI Belongs to The Community in O...GenAISummit 2024 May 28 Sri Ambati Keynote: AGI Belongs to The Community in O...
GenAISummit 2024 May 28 Sri Ambati Keynote: AGI Belongs to The Community in O...
Sri Ambati
 
Video Streaming: Then, Now, and in the Future
Video Streaming: Then, Now, and in the FutureVideo Streaming: Then, Now, and in the Future
Video Streaming: Then, Now, and in the Future
Alpen-Adria-Universität
 
Essentials of Automations: The Art of Triggers and Actions in FME
Essentials of Automations: The Art of Triggers and Actions in FMEEssentials of Automations: The Art of Triggers and Actions in FME
Essentials of Automations: The Art of Triggers and Actions in FME
Safe Software
 
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Encryption in Microsoft 365 - ExpertsLive Netherlands 2024
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024
Albert Hoitingh
 
zkStudyClub - Reef: Fast Succinct Non-Interactive Zero-Knowledge Regex Proofs
zkStudyClub - Reef: Fast Succinct Non-Interactive Zero-Knowledge Regex ProofszkStudyClub - Reef: Fast Succinct Non-Interactive Zero-Knowledge Regex Proofs
zkStudyClub - Reef: Fast Succinct Non-Interactive Zero-Knowledge Regex Proofs
Alex Pruden
 
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...
DanBrown980551
 
SAP Sapphire 2024 - ASUG301 building better apps with SAP Fiori.pdf
SAP Sapphire 2024 - ASUG301 building better apps with SAP Fiori.pdfSAP Sapphire 2024 - ASUG301 building better apps with SAP Fiori.pdf
SAP Sapphire 2024 - ASUG301 building better apps with SAP Fiori.pdf
Peter Spielvogel
 
FIDO Alliance Osaka Seminar: FIDO Security Aspects.pdf
FIDO Alliance Osaka Seminar: FIDO Security Aspects.pdfFIDO Alliance Osaka Seminar: FIDO Security Aspects.pdf
FIDO Alliance Osaka Seminar: FIDO Security Aspects.pdf
FIDO Alliance
 
By Design, not by Accident - Agile Venture Bolzano 2024
By Design, not by Accident - Agile Venture Bolzano 2024By Design, not by Accident - Agile Venture Bolzano 2024
By Design, not by Accident - Agile Venture Bolzano 2024
Pierluigi Pugliese
 
Observability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdf
Observability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdfObservability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdf
Observability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdf
Paige Cruz
 
Generative AI Deep Dive: Advancing from Proof of Concept to Production
Generative AI Deep Dive: Advancing from Proof of Concept to ProductionGenerative AI Deep Dive: Advancing from Proof of Concept to Production
Generative AI Deep Dive: Advancing from Proof of Concept to Production
Aggregage
 
Elizabeth Buie - Older adults: Are we really designing for our future selves?
Elizabeth Buie - Older adults: Are we really designing for our future selves?Elizabeth Buie - Older adults: Are we really designing for our future selves?
Elizabeth Buie - Older adults: Are we really designing for our future selves?
Nexer Digital
 
UiPath Test Automation using UiPath Test Suite series, part 4
UiPath Test Automation using UiPath Test Suite series, part 4UiPath Test Automation using UiPath Test Suite series, part 4
UiPath Test Automation using UiPath Test Suite series, part 4
DianaGray10
 
Removing Uninteresting Bytes in Software Fuzzing
Removing Uninteresting Bytes in Software FuzzingRemoving Uninteresting Bytes in Software Fuzzing
Removing Uninteresting Bytes in Software Fuzzing
Aftab Hussain
 
FIDO Alliance Osaka Seminar: Overview.pdf
FIDO Alliance Osaka Seminar: Overview.pdfFIDO Alliance Osaka Seminar: Overview.pdf
FIDO Alliance Osaka Seminar: Overview.pdf
FIDO Alliance
 
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdfSmart TV Buyer Insights Survey 2024 by 91mobiles.pdf
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf
91mobiles
 
Transcript: Selling digital books in 2024: Insights from industry leaders - T...
Transcript: Selling digital books in 2024: Insights from industry leaders - T...Transcript: Selling digital books in 2024: Insights from industry leaders - T...
Transcript: Selling digital books in 2024: Insights from industry leaders - T...
BookNet Canada
 
Climate Impact of Software Testing at Nordic Testing Days
Climate Impact of Software Testing at Nordic Testing DaysClimate Impact of Software Testing at Nordic Testing Days
Climate Impact of Software Testing at Nordic Testing Days
Kari Kakkonen
 

Recently uploaded (20)

Securing your Kubernetes cluster_ a step-by-step guide to success !
Securing your Kubernetes cluster_ a step-by-step guide to success !Securing your Kubernetes cluster_ a step-by-step guide to success !
Securing your Kubernetes cluster_ a step-by-step guide to success !
 
The Metaverse and AI: how can decision-makers harness the Metaverse for their...
The Metaverse and AI: how can decision-makers harness the Metaverse for their...The Metaverse and AI: how can decision-makers harness the Metaverse for their...
The Metaverse and AI: how can decision-makers harness the Metaverse for their...
 
GenAISummit 2024 May 28 Sri Ambati Keynote: AGI Belongs to The Community in O...
GenAISummit 2024 May 28 Sri Ambati Keynote: AGI Belongs to The Community in O...GenAISummit 2024 May 28 Sri Ambati Keynote: AGI Belongs to The Community in O...
GenAISummit 2024 May 28 Sri Ambati Keynote: AGI Belongs to The Community in O...
 
Video Streaming: Then, Now, and in the Future
Video Streaming: Then, Now, and in the FutureVideo Streaming: Then, Now, and in the Future
Video Streaming: Then, Now, and in the Future
 
Essentials of Automations: The Art of Triggers and Actions in FME
Essentials of Automations: The Art of Triggers and Actions in FMEEssentials of Automations: The Art of Triggers and Actions in FME
Essentials of Automations: The Art of Triggers and Actions in FME
 
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Encryption in Microsoft 365 - ExpertsLive Netherlands 2024
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024
 
zkStudyClub - Reef: Fast Succinct Non-Interactive Zero-Knowledge Regex Proofs
zkStudyClub - Reef: Fast Succinct Non-Interactive Zero-Knowledge Regex ProofszkStudyClub - Reef: Fast Succinct Non-Interactive Zero-Knowledge Regex Proofs
zkStudyClub - Reef: Fast Succinct Non-Interactive Zero-Knowledge Regex Proofs
 
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...
 
SAP Sapphire 2024 - ASUG301 building better apps with SAP Fiori.pdf
SAP Sapphire 2024 - ASUG301 building better apps with SAP Fiori.pdfSAP Sapphire 2024 - ASUG301 building better apps with SAP Fiori.pdf
SAP Sapphire 2024 - ASUG301 building better apps with SAP Fiori.pdf
 
FIDO Alliance Osaka Seminar: FIDO Security Aspects.pdf
FIDO Alliance Osaka Seminar: FIDO Security Aspects.pdfFIDO Alliance Osaka Seminar: FIDO Security Aspects.pdf
FIDO Alliance Osaka Seminar: FIDO Security Aspects.pdf
 
By Design, not by Accident - Agile Venture Bolzano 2024
By Design, not by Accident - Agile Venture Bolzano 2024By Design, not by Accident - Agile Venture Bolzano 2024
By Design, not by Accident - Agile Venture Bolzano 2024
 
Observability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdf
Observability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdfObservability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdf
Observability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdf
 
Generative AI Deep Dive: Advancing from Proof of Concept to Production
Generative AI Deep Dive: Advancing from Proof of Concept to ProductionGenerative AI Deep Dive: Advancing from Proof of Concept to Production
Generative AI Deep Dive: Advancing from Proof of Concept to Production
 
Elizabeth Buie - Older adults: Are we really designing for our future selves?
Elizabeth Buie - Older adults: Are we really designing for our future selves?Elizabeth Buie - Older adults: Are we really designing for our future selves?
Elizabeth Buie - Older adults: Are we really designing for our future selves?
 
UiPath Test Automation using UiPath Test Suite series, part 4
UiPath Test Automation using UiPath Test Suite series, part 4UiPath Test Automation using UiPath Test Suite series, part 4
UiPath Test Automation using UiPath Test Suite series, part 4
 
Removing Uninteresting Bytes in Software Fuzzing
Removing Uninteresting Bytes in Software FuzzingRemoving Uninteresting Bytes in Software Fuzzing
Removing Uninteresting Bytes in Software Fuzzing
 
FIDO Alliance Osaka Seminar: Overview.pdf
FIDO Alliance Osaka Seminar: Overview.pdfFIDO Alliance Osaka Seminar: Overview.pdf
FIDO Alliance Osaka Seminar: Overview.pdf
 
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdfSmart TV Buyer Insights Survey 2024 by 91mobiles.pdf
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf
 
Transcript: Selling digital books in 2024: Insights from industry leaders - T...
Transcript: Selling digital books in 2024: Insights from industry leaders - T...Transcript: Selling digital books in 2024: Insights from industry leaders - T...
Transcript: Selling digital books in 2024: Insights from industry leaders - T...
 
Climate Impact of Software Testing at Nordic Testing Days
Climate Impact of Software Testing at Nordic Testing DaysClimate Impact of Software Testing at Nordic Testing Days
Climate Impact of Software Testing at Nordic Testing Days
 

Rapidly Transforming Organizational Content into Learning Experiences

  • 1. Rapidly Transforming Organizational Content into Learning Experiences Oct 8, 2020
  • 2. By the End of this Session, You will be Able to… Learn about some tools that can expedite your content transformation journey Identify what kind of content is a good candidate for transformation to learning Understand the ecosystem to transform content to learning experiences Know how to harness technology and content services to provide a rich learning experience to your employees
  • 3. Today’s Game Plan A new process of high velocity content transformation Key shifts in L&D’s role that may be going unnoticed Why the traditional learning content development falls short A real-life example of converting a meeting recording into a powerful learning experience
  • 4. Key Shifts in L&D’s Role that may be Going Unnoticed
  • 5. Time Spent on Social Collaboration Tools * Source: Microsoft.com
  • 6. Changes in Business • Business expects people to learn new things faster • People don’t care for production quality learning content • People don’t have time to go to LMS • Everyone is online a lot more • Activities of business rapidly create useful UGC • Curation and Search technology is making major strides Question: Given these changes, what key shifts will occur in L&D’s role?
  • 7. What role do you play in HR product selection in your organization? You can select multiple options A. Decision maker B. Influencer C. Evaluator D. Not involved in selection Poll 1 In which areas do you think, the rate of content change is high? (Multi-select) Sales training Product training Leadership training Compliance training Technology training Soft skills training
  • 8. Type of Training Involving UGC SalesTraining Elevator pitch Success stories LeadershipTraining Handling critical situations Values guided decisions ProductTraining New product rollout Troubleshooting
  • 9. Poll 2 How much is your learning content in sync with your users’ evolving needs? (Single-select) Lags behind substantially Lags behind somewhat but catches up eventually Stays completely in sync
  • 10. Poll 3 How much value is L&D getting out of user generated (organizational) content? (Single-select) None Minimal To a good extent Most learning content is based on UGC
  • 11. Why Traditional Learning Content Development Falls Short of Expectations
  • 12. Timeline: 4 to 6 weeks Traditional Process of Content Conversion Get Raw Content from SME ID to Create Document Content Outline Review by SMEs Create StoryboardReview by SMEs eLearning Development using Tools Multimedia Development (Video, Audio, Illustrations) Review by IDs and SMEs Release
  • 13. Five Reasons for Slowdown ofTraditional Process Dependency on subject matter experts for sourcing content No discovery process for newly generated useful content Long time cycles of eLearning production The need for repeated and time-consuming reviews by subject matter experts Time gap between release and consumption of learning content Bottomline, there is a need for revamping the traditional process.
  • 14. A New Process of High Velocity Content Transformation
  • 15. CRM Teams / Slack Zoom Recordings Social Forums Tag and Extract CreateVideoTranscripts,Text Summary, Questions, etc. Manually curate Deliver onTeams / Slack / LXP / LMS Identify Sources of UGC Tag content for discovery Transform usingAI tools Curate content Deliver in the flow of work New Process of Content Conversion Timeline: Less than a week
  • 16. Benefits of the New Process Takes days instead of weeks Utilizes subject matter experts efficiently Cuts down unnecessary production investment
  • 17. How to Talk to a CEO A Real-life Example of High Velocity Content Transformation
  • 18. Process Recap Zoom Meeting Recording Meeting Transcript Summary of Key Points using Quillionz Curated Nudges SprinkleZone Delivered Nudges
  • 19. How Harbinger Could Help Quillionz – AI powered tool for question and summary generation Exaltive – Creating dynamic interactive videos Tools for Conversion Enabling workflow automation through scalable platform integrations Generating real time people analytics using API-based integrations Integration Converting content in legacy formats to new learning experiences Modernizing content using automation Content Transformation
  • 20. Lalit Suhas MaheshkumarSayali Vibhuti Smita PrachiUtkarsh Strategy Technology UX Design Product Management Team of Consultants (HR and Learning)
  • 21. Services • Virtual Instructor-LedTraining • Nudge-learning • Custom eLearning • eLearning Modernization • System Integrations • AI Solutions Team • 100+ eLearning producers • 400+ Programmers • Instructional designers • Multimedia producers • TechnicalArchitects • Domain Consultants • C Organization • 750+ headcount • 30+ years of operations • Award-winning eLearning • Experienced leadership About Harbinger Group
  • 22. • Online work generates a lot of UGC that must rapidly reach employees through learning experiences • Extracting and tagging useful content from systems can help design a process to convert it into learning experiences • Technology transforms useful content and delivers it in the flow of work, saving time and resources Rapidly Transforming Organizational Content into Learning Experiences Conclusion