Ralph Garcia is seeking a management position where he can utilize his management, organizational, and sales skills. He has over 15 years of experience in various roles at Rent-A-Center, including account manager, credit manager, sales manager, and currently store manager. As store manager, he is responsible for the overall performance of the store. Ralph graduated from Woodrow Wilson High School in 1999 and has strong computer and presentation skills.

1. Ralph Garcia
13379 Harewood Dr. Moreno Valley, CA 92553
Phone: (951) 396-5423 E-Mail: ralph_vader@yahoo.com
Objective
My objective is to obtain a position with a reputable company where I can maximize my management
skills, organizational skills, and sales background. I am a highly self-motivated individual who expects to
preform at a high level in anything I do.
Experience
Rent-A-Center September 2001 – Present
Account Manager- I was responsible for calling past due customers to get renewal payments. Take care
of customer service issues and help customers on the sales floor. I was also the primary “delivery guy”.
Credit Manager- As an Assistant manager I was held responsible for the entire credit department. I was
also responsible for Inventory and hitting all company standards with past due percentages.
Sales Manager- As Sales Manager I was second in command of the store behind the Store Manager. I
would be in control of growing the stores accounts and customers, which directly affects the stores
profitability. I would have to strategically telemarked customers to buy (rent to own) new merchandise. I
would have to plan brochure routes to promote new business as well. The cleanliness of the showroom
was also my responsibility, either to delegate tasks or complete myself.
Store Manager- As a Store Manager I am responsible for the overall performance of the store. I am in
charge of monitoring and reducing over-time usage by my employees. I also am responsible for
completing a Profit and Loss report monthly. Plan the day-to-day activities. I am also responsible for the
training activities that take place in the store.
Education
Woodrow Wilson High School (Los Angeles, CA) Graduating Class Of 1999
I earned my general requirements for graduation. I also played sports like football and basketball. I was
chair and or co chair in a few extracurricular student clubs.
Skills
I am extremely knowledgeable with computers and many programs such as Microsoft Word, Excel, and
PowerPoint. I have management and organizational skills. I am skilled in customer service situations. I’m
also talented in sales and collections procedures.