The document outlines a quality manager job description, detailing key duties, qualifications, and working conditions. It emphasizes the role of continuous improvement, data analysis, and effective communication skills, along with necessary certifications and experience. Resources for career development and competency models, such as the KSA model, are also provided to assist in creating effective job descriptions.

1. quality manager job
description
A typical quality manager job description be included elements such as: quality
manager duties, quality manager qualifications, quality manager traits, quality
manager job information, quality manager templates, quality manager work
conditions…
Other useful materials for quality manager career:
• qualitymanagement123.com/23-free-ebooks-for-quality-management
• qualitymanagement123.com/185-free-quality-management-forms
• qualitymanagement123.com/free-98-ISO-9001-templates-and-forms
• qualitymanagement123.com/top-84-quality-management-KPIs
• qualitymanagement123.com/top-18-quality-management-job-descriptions
• qualitymanagement123.com/86-quality-management-interview-questions-and-
answers

2. Key duties/responsibilities for quality manager
1. Works with General Manager to implement workforce plans; oversees all
production activities within the department; participates in interview process and
new employee orientations as needed and appropriate.
2. Ensures that all supervisors are appropriately trained and that the supervisors
appropriately train line workers.
3. Provide qualityrelated support for the Lynchburg Plant.
4. Gather and analyze transactional data and identify opportunities for improvement.
5. Supervise the Accounts Receivable function to ensure proper billing and
collection.
6. Conduct occasional field inspections of product, delivery and installation quality
and provide feedback as needed. Gather/maintain data to ensure issues are being
addressed and corrected in a timely manner.
7. Develop relationships and provide feedback to all areas of the organization.
8. Manage & participate in continuous improvement initiatives.
9. Special projects as assigned
10. Maintains work area consistent with 5S program and training.

3. Key job qualifications for quality manager
1. Qualifications: B.S. Degree in an Engineering or related discipline.
2. 35 years of Quality, Engineering or related experience.
3. Knowledge of International Standard ISO 9001 Quality Management
Systems (QS9000 as applicable for automotive sector).
4. Certification by the American Society for Quality (ASQ) as a Certified
Quality Engineer (CQE), Certified Six Sigma Black Belt (CSSBB), or
Certified Quality Manager (CQMgr) is preferred.
5. Knowledge of manufacturing and quality practices.
6. Experience with quality improvement tools and techniques (i.e., Lean, Six
Sigma, Statistical Process Control, and Failure Mode & Effects Analysis).
7. Demonstrated leadership, project management, facilitation and
problemsolving skills.
8. Must demonstrate effective verbal and written communication skills.

4. Format for quality manager job description
A typical job description includes 4
main part as follows:
1. Job information
This part includes: job title, reporting
relationships, department, job
location, manager/supervisor’s title,
job code, purpose and objective of the
job.
2. List of main task
3. Contents of Job Specifications
• Knowledg/education.
• Skill requirements.
• Experience.
• Abilities. Ability include physical
ability, metal ability, aptitudes.
4. Contents of working conditions
• Environmental conditions
• Job hazards / safety
• Machine, tools and equipments

5. KSA model in setting up job description
1. What is KSA model?
KSA model is a competency model of individual. KSA is the same KSAO.
KSA include Knowledge, Skills and Abilities (also called KSAs model) that an
applicant must have to perform successfully in the position.
2. Components of KSA:
Knowledge
• A body of information needed to perform a task.
• For example, Human Resources Knowledge include knowledge of personnel
recruitment, selection, training, compensation and benefits, labor relations and
negotiation, and personnel information systems.
Skills
• Skills are the proficiency to perform a certain task.
• For example, skill in operating computer peripherals such as printers.
Abilities
• Abilities are an underlying, enduring trait useful for performing tasks.
• For example, oral comprehension – the ability to listen to and understand
information and ideas presented through spoken words and sentences.

6. Materials for quality manager career:
Other useful materials for quality management
that available at qualitymanagement123.com
• Top free ebooks for quality management
• Top free tools and techniques for quality
management
• Top skills for quality management
• Top free quality job description templates
• 5 steps to writer write an effective quality job
description
• 12 tips to write quality job description
• Top 12 tips for career development
• Top 9 career path tips
• Top 14 career objectives
• Top 12 career promotion tips

7. Useful materials (continue…)
• Top 14 career objectives
• Top 12 career promotion tips
• Top 15 ways to search jobs
• Top 7 cover letter samples
• Top 8 resume samples
• 110 quality interview questions with
answers
• 13 types of interview questions and how
to solve them
• 11 performance appraisal methods
(includes appraisal templates and forms)
• Top 28 performance appraisal forms
• Top 12 salary negotiation tips
• Top 9 tips to get high salary

8. Fields related to quality manager:
The above job description can be used for fields as:
construction, manufacturing, healthcare, non profit, advertising, agile,
architecture, automotive, agency, banking, budget, building, business
development, consulting, communication, clinical research, design, software
development, product development, interior design, web development,
engineering, education, events, electrical, exhibition, energy, ngo, finance,
fashion, green card, oil gas, hospital, it, marketing, media, mining, nhs, non
technical, oil and gas, offshore, pharmaceutical, real estate, retail, research,
human resources, telecommunications, technology, technical, senior, digital,
software, web, clinical, hr, infrastructure, business, erp, creative, ict, hvac,
quality, uk, implementation, network, operations, architectural, environmental,
crm, website, interactive, security, supply chain, logistics, training, project
management, quality management…
The above job description also can be used for job title levels: entry level
quality manager, junior quality manager, senior quality manager…