The document discusses the roles and responsibilities of different positions in a garment factory's production, store, commercial, accounts, merchandising, and HR departments. It describes 18 positions in production including operators, helpers, supervisors, quality inspectors, quality controllers, finishing supervisors, cutting masters, and production managers. It also outlines responsibilities for store managers and keepers, commercial officers, accounts officers, merchandising managers and assistants, and HR in-charges and officers. Finally, it discusses quality control considerations for procurement, knitting, batching, and dyeing processes.

2. Prepared By
Southeast University
Department Of Textile Engineering
I/A 251,252 Tejgaon Dhaka Bangladesh

3. Quality Management in Garments
Different stuffs in a garments factory
(a) Production Section:
1.Operator: An operator runs the sewing machines. He/she has to keep
proper knowledge on machines, needle,thread,guides & folders.
2.Helper: A helper carries different parts of garments from one operator to
another operator. He/she also assists opeartor for smooth sewing.
3.Supervisor/Line chief/Line in-charge: He / she must have knowledge on
how to sew a garment. He also needs to know how to make lay-out of
machines as per style.

4. Quality Management in Garments
Different stuffs in a garments factory:
4.Quality Inspector: His responsibility is to check sewing quality& measurement. He also
needs to check alteration of garments.
5.Quality Controller: He checks the quality of garments according to buyer’s order sheet
and sample. He must have the capability to communicate with buyer regarding the quality
of garments. He keeps in touch with both sewing & finishing. He should keep proper
knowledge on ratio & assortment.
6.Finishing supervisor /Finishing in –charge: To supervise total finishing works such as
adding finishing trims, ironing & folding and packing into carton as per ratio/assortment.
7. Cutting master: He must have knowledge on –
i) cutting according to quality, color & shading of the fabric.
ii) How to cut fabric as per ratio & assortment.
iii) Different methods of cutting

5. Quality Management in Garments
8. Cutting Assistant: He makes bundle card after cutting. He also knows
ways of making lays, types of fabric & different parts of garments.
9. Cutting helper/ Layman
10. Marker man: He draws marker. If there is CAD, marker man is not
necessary.
11. Pattern Master: He makes patterns of the garments. He also makes
marker if there is CAD and printer.
12. Sample Man: He makes samples as per buyer’s order sheet and physical
sample. He must keep knowledge on every kind of sewing machine.
13. Ironman
14. Finishing helper/Trimer.
15. Polyman/packingman
16. Mechanics
17. Time Keeper: Nowadays punch machine is used.

6. Quality Management in Garments
18. Production Manager:
Responsibilities:
i)
ii)
iii)
iv)
v)
vi)
vii)
viii)
Keeps knowledge on every kind of operations.
Have good knowledge on machines.
Keeps the record of inventory(fabric & trims) in the sewing floor.
Keeps supervision on all the staffs in the production floor.
Keeps communication with merchandiser and buyer’s QC.
Makes lay-out(arrangement of machines) of garments.
Keeps tracking on the date of shipment.
Keeps communication with owner of the factory.

7. Quality Management in Garments
(b) Store:
1. Store Manager: He keeps the record of inventory- what fabric & trims
are coming to the store and what are going out. He keeps
communication with merchandisers and top management.
2. Store keeper: He counts fabric and accessories as soon as these come to
the factory.
(C) Commercial section:
1. Commercial in-charge
2. Commercial officer
(d) Accounts Section:
1. Accounts officer
2. Accounts in-charge
(e) Merchandising Section:
1. Merchandising Manager
2. Senior Merchandiser
3. Merchandiser
4. Assistant Merchandiser

8. Quality Management in Garments
(f) HR (Human Resources) department:
1. HR in-charge: He recruits workforce/staffs in a factory. He also
maintains communication with top management. He provides
circulation/notice in the factory if necessary.
2. HR officer: He is also involved in the recruitment process. He also
keeps record of the leaves of the stuffs.

9. Quality Management in Garments
Quality Control in Knit & Woven Garments:
1. Quality Control in Procurement of yarn:
- Carded or Combed
- Any restriction on country of origin (for example, Uzbek cotton is
prohibited by many buyers)
- Count of yarn to meet required GSM of fabric.
- Any requirement of Oeko-tex certificate?
- Any requirement of Organic Certificate?
- Any special requirement of Lot quantity for better matching of
shade & dye-lot

10. Quality Management in Garments
2. Quality Control in Knitting:
- Content of fabric
- GSM & knitting pattern of fabric
- Width of the fabric & subsequent requirement of dia of the machine.
3. Quality Control in Batching:
- Ensure that fabric of the same grey GSM, diameter & stitch length are
grouped together to meet cutting , sewing & finishing requirement.
- Ensure that the fabric is turned over in the correct way.
- Ensure the presence of Drop-needle for the open-width fabric for
slitting.
- Ensure that required quantities of rib fabric , cuffs & collars are
included in the batch.
- Ensure that required quantities of tapes, ealstic , drawstrings etc are
included in the batch.

11. Quality Management in Garments
4. Quality Control in Dyeing:
- Ensure that all required dyes and chemicals have been arranged for
dyeing.
- All dyes and chemicals must be used considering the lab test
requirement of buyer(if any).
- Before dyeing all machines must be cleaned and neutralized so that
it does not affect the dyeing and color shades.
- All parameters of dyeing like PH value of water, temperature,
pressure etc to be ensured for better quality of fabric.
- Expiry date of all dyes and chemicals and their strength must be
tested for correct liquor-ratio and proportion to achieve appropriate
result.