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Quality Circle
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Need of Quality Circle ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Objectives of Quality Circle ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Function of Quality Circle ,[object Object],[object Object],[object Object],[object Object],[object Object]
Structure of Quality Circle Non Qc - Members Members Leader Facilitator Co-ordinator Steering committee Top Management
Roles & Responsibilities The success of the  quality  circles depends solely on the  attitude of the  Top management  and plays an important role to ensure  the success of implementation of  quality  circles in the organization. Top  Management Steering committee Co-ordinator Facilitator Leader Members Non-members
Roles & Responsibilities Steering committee  called middle management consists of chief executive heads of different divisions or a co-ordinator plays a positive role in  quality  circles activities for the success of the efforts. The meetings are conveyed at least  once in one to two months   interaval.  Top  Management Steering committee Co-ordinator Facilitator Leader Members Non-members
Roles & Responsibilities Co-ordinator  also acts as facilitators is an individual responsible for  coordinating and directing the  quality  circles activities within an  organization and carries out such functions as would make the operations  of  quality  circles smooth, effective and self-sustainable. Top  Management Steering committee Co-ordinator Facilitator Leader Members Non-members
Roles & Responsibilities Facilitator  also acts as a catalyst, innovator, promoter and teacher and is  nominated by the management.  (i) Communicating with all levels of management and obtaining their support and assistance; (ii) Providing training to QCC leaders and assisting in training of QCC members where required; (iii) Maintaining an open and supportive environment; (iv) Ensuring QCC members direct their activities to work-related problems; (v) As a mediator in problem-solving; (vi) As a resource person to the Circle; and (vii) Evaluating the costs and benefits of the QCC programme and reporting to the Management.
Roles & Responsibilities Leader  of the  quality  circles is chosen by the members among  themselves and they may decide to have a leader by rotation since the  members are the basic elements of the  structure  of  quality   circle .  (i) Training members on problems-solving techniques with the assistance of the facilitator where required; (ii) Responsible for the smooth operation of QCC activities and fostering the spirit of cooperation and harmony among members; (iii) Assisting the Circle members in record keeping and in the preparation of management presentations; (iv) Conducting meetings in an orderly and effective manner; (v) Showing interest and support to the Circle; (vi) Encouraging other workers to become members; (vii) Assisting members in problem-solving; and (viii) Enforcing team discipline.
Roles & Responsibilities Members  of the  quality  circles are the small group of people from the  same work area or doing similar type of work whereas non-members are  those who are not members of the  quality   circle  but may be involved in  the  circle  recommendation.  (i) Attending meetings regularly; (ii) Directing their efforts towards solving work-related problems; (iii) Identifying problems, contributing ideas, undertaking research and  investigation (where necessary) and assisting the QCC in problem-solving. (iv) Participating in management presentations.
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Quality circle - copy

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  • 8. Structure of Quality Circle Non Qc - Members Members Leader Facilitator Co-ordinator Steering committee Top Management
  • 9. Roles & Responsibilities The success of the quality circles depends solely on the attitude of the Top management and plays an important role to ensure the success of implementation of quality circles in the organization. Top Management Steering committee Co-ordinator Facilitator Leader Members Non-members
  • 10. Roles & Responsibilities Steering committee called middle management consists of chief executive heads of different divisions or a co-ordinator plays a positive role in quality circles activities for the success of the efforts. The meetings are conveyed at least once in one to two months interaval. Top Management Steering committee Co-ordinator Facilitator Leader Members Non-members
  • 11. Roles & Responsibilities Co-ordinator also acts as facilitators is an individual responsible for coordinating and directing the quality circles activities within an organization and carries out such functions as would make the operations of quality circles smooth, effective and self-sustainable. Top Management Steering committee Co-ordinator Facilitator Leader Members Non-members
  • 12. Roles & Responsibilities Facilitator also acts as a catalyst, innovator, promoter and teacher and is nominated by the management. (i) Communicating with all levels of management and obtaining their support and assistance; (ii) Providing training to QCC leaders and assisting in training of QCC members where required; (iii) Maintaining an open and supportive environment; (iv) Ensuring QCC members direct their activities to work-related problems; (v) As a mediator in problem-solving; (vi) As a resource person to the Circle; and (vii) Evaluating the costs and benefits of the QCC programme and reporting to the Management.
  • 13. Roles & Responsibilities Leader of the quality circles is chosen by the members among themselves and they may decide to have a leader by rotation since the members are the basic elements of the structure of quality circle . (i) Training members on problems-solving techniques with the assistance of the facilitator where required; (ii) Responsible for the smooth operation of QCC activities and fostering the spirit of cooperation and harmony among members; (iii) Assisting the Circle members in record keeping and in the preparation of management presentations; (iv) Conducting meetings in an orderly and effective manner; (v) Showing interest and support to the Circle; (vi) Encouraging other workers to become members; (vii) Assisting members in problem-solving; and (viii) Enforcing team discipline.
  • 14. Roles & Responsibilities Members of the quality circles are the small group of people from the same work area or doing similar type of work whereas non-members are those who are not members of the quality circle but may be involved in the circle recommendation. (i) Attending meetings regularly; (ii) Directing their efforts towards solving work-related problems; (iii) Identifying problems, contributing ideas, undertaking research and investigation (where necessary) and assisting the QCC in problem-solving. (iv) Participating in management presentations.