Qualitative data is non-numerical information such as words, pictures, and observations that cannot be counted, while quantitative data uses numbers and can be counted. Qualitative data is used to understand social interactions and identify patterns through methods like content analysis and thematic analysis, while quantitative data answers questions about numbers, amounts, and frequencies and is used to test hypotheses and draw conclusions about large populations through statistical analysis methods. The key difference between the two data types is whether the information can be expressed numerically.