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Internap Presentation
3rd Quarter Earnings
Results
Peter D. Aquino
Chief Executive Officer
Kevin M. Dotts
Chief Financial Officer
November 3, 2016
This presentation contains forward-looking statements, including our expectations for revenue, Adjusted EBITDA
and capital expenditures in 2016; our ability to capture opportunities and confront challenges; and our ability to
improve operations, reduce expenses, execute initiatives and grow our business. Our ability to achieve these
forward-looking statements is based on certain assumptions, including our ability to execute on our business
strategy, leverage of multiple routes to market, expand brand awareness for high-performance Internet
infrastructure services and customer churn levels. These assumptions may prove to be inaccurate in the future.
Because such forward-looking statements are not guarantees of future performance and involve risks and
uncertainties, there are important factors that could cause Internap’s actual results to differ materially from those
in the forward-looking statements. These factors include our ability to execute on our business strategy and drive
growth; our ability to maintain current customers and obtain new ones, whether in a cost-effective manner or at
all; the robustness of the IT infrastructure services market; our ability to achieve or sustain profitability; our ability
to expand margins and drive higher returns on investment; our ability to sell into new and existing data center
space; the actual performance of our IT infrastructure services; our ability to correctly forecast capital needs,
demand planning and space utilization; our ability to respond successfully to technological change and the
resulting competition; the availability of services from Internet network service providers or network service
providers providing network access loops and local loops on favorable terms, or at all; failure of third party
suppliers to deliver their products and services on favorable terms, or at all; failures in our network operations
centers, data centers, network access points or computer systems; our ability to provide or improve Internet
infrastructure services to our customers; and our ability to protect our intellectual property, as well as other
factors discussed in our filings with the Securities and Exchange Commission. Given these risks and uncertainties,
investors should not place undue reliance on forward-looking statements as a prediction of actual results. We
undertake no obligation to update, amend or clarify any forward-looking statement for any reason.
2
Forward-looking Statements
In addition to results presented in accordance with GAAP, this presentation includes non-
GAAP financial measures. The Company believes these non-GAAP financial measures provide
additional information that is useful to investors in helping to understand our underlying
performance and trends.
Non-GAAP financial measures have inherent limitations, which are not required to be
uniformly applied. Readers should be aware of these limitations and should be cautious with
respect to the use of such measures. To compensate for these limitations, we use non-GAAP
financial measures as comparative tools, together with GAAP financial measures, to assist in
the evaluation of our operating performance or financial condition. Our method of calculating
these non-GAAP financial measures may differ from methods used by other companies. These
non-GAAP financial measures should not be considered in isolation or as a substitute for
those financial measures prepared in accordance with GAAP.
As required by SEC rules, we have provided in this presentation reconciliations of the non-
GAAP financial measures included in this presentation to the most directly comparable GAAP
financial measures. Reconciliations of non-GAAP financial measures are also available in the
attachment to our third quarter 2016 earnings press release available on our website at
www.ir.Internap.com.
3
Non-GAAP Financial Measures
Capturing Opportunities & Confronting Challenges Now
4
INAP is on a new Path!
 Commenting on the new CEO’s findings
 Attacking the “low hanging fruit”
 Reversing the overhang now
 Executing on key initiatives in the near-term
 Moving INAP to “Pure Play” business units
**Reconciliation to GAAP on pages 11-15
* Operating Expenses and reported GAAP Net Loss for 3Q ‘16 included a non-cash goodwill
impairment of $78.2 million.
5
Consolidated Earnings Summary
(million, except %) 3Q ‘16 2Q ‘16 3Q ‘15
Total Revenue $73.9 $74.3 $78.3
Operating Expenses* $157.3 $76.8 $87.5
GAAP Net Loss* $(91.3) $(10.7) $(14.2)
Minus goodwill impairment and other items* $83.6 $3.4 $4.2
Normalized net loss (non-GAAP)** $(7.7) $(7.3) $(10.0)
Segment Profit (non-GAAP)** $42.4 $42.9 $44.6
Segment Profit Margin (non-GAAP)** 57.3% 57.8% 57.0%
Adjusted EBITDA (non-GAAP)** $19.8 $20.2 $19.8
Adjusted EBITDA Margin (non-GAAP)** 26.8% 27.1% 25.2%
$24.7 $25.8 $25.7
49.7% 51.1% 49.0%
10.0%
60.0%
$0.0
$10.0
$20.0
$30.0
3Q '16 2Q '16 3Q '15
DCNS Segment Profit ($million)* and
Margin (%)*
*Reconciliation to GAAP on page 11-15
Approximately 33% of the Y/Y revenue decline is associated with a customer being acquired
by a large social media company, with the remainder mainly attributable to IP pricing.
6
DCNS Revenue & Segment Profit (non-GAAP)* and Margin (non-GAAP)*
3Q '16 2Q '16 3Q '15
DCNS Revenue
($million)
IP
Colo
• 3Q ‘16 DCNS Y/Y revenue declined primarily
due to the lower IP connectivity revenue
related to the continued decline in pricing for
new and renewing customers and loss of
legacy customers and churn from one large
customer.
• 3Q ‘16 DCNS sequential revenue slight decline
reflects the continued decline in IP
connectivity pricing.
• 3Q ‘16 DCNS Y/Y segment profit decline
reflects the effect of lower revenue somewhat
offset by better cost control.
• 3Q ‘16 DCNS Q/Q segment profit decline
reflects the effect of lower revenue and
seasonally higher power costs somewhat
offset by better cost control.
$49.8 $50.5 $52.4
$17.7 $17.1
$18.9
73.0% 71.8% 73.2%
10.0%
30.0%
50.0%
70.0%
90.0%
$0.0
$5.0
$10.0
$15.0
$20.0
3Q '16 2Q '16 3Q '15
Cloud/Hosting Segment Profit ($million)*
and Margin (%)*
*Reconciliation to GAAP on pages 11-15 7
Cloud/Hosting Revenue & Segment Profit (non-GAAP)* and Margin (non-GAAP)*
$24.2 $23.9
$25.9
3Q '16 2Q '16 3Q '15
Cloud/Hosting Revenue
($million)• 3Q ‘16 Cloud/Hosting Y/Y revenue decline
reflects the continued negative impact of
churn associated with the acquisition of two
customers by two large social media
companies somewhat offset by growth in
Agile bare-metal revenue.
• Sequentially, Cloud/Hosting revenue growth
was driven by growth in Agile bare-metal
revenue.
• 3Q ‘16 Cloud/Hosting segment Y/Y profit
reflects the effect of lower revenue.
• 3Q ‘16 Cloud/Hosting segment Q/Q profit
reflects better cost control from optimization
offset by seasonally higher power costs.
Approximately 94% of the Y/Y revenue decline is associated with two customers being
acquired by two large social media companies.
*Reconciliation to GAAP on pages 11-15
YTD ‘16 capital expenditures of $40 million were front-end loaded and are expected to
be $7 million to $10 million in 4Q ‘16.
8
Cash Flow and Balance Sheet Summary
($millions) 3Q ‘16 2Q ‘16 3Q ‘15 YTD ‘16
Net cash flows from operations (GAAP) $11.5 $14.0 $10.8 $36.3
Less: Maintenance capex ($1.9) ($1.7) ($3.4) ($5.6)
Less: Success/Growth capex ($11.0) ($12.7) ($7.5) ($34.4)
Free cash flow (non-GAAP)* ($1.4) ($0.4) ($0.1) ($3.7)
Cash interest expense $7.6 $7.8 $6.7 $22.0
Unlevered free cash flow (non-GAAP)* $6.2 $7.4 $6.6 $18.3
Balance sheet
Total debt $375.1 $377.8 $376.3 $375.1
Cash & cash equivalents $9.6 $13.9 $18.3 $9.6
Net debt* to adjusted EBITDA (LQA)* 4.6x 4.5x 4.5x 4.6x
*Reconciliation to GAAP on pages 11-15 9
Financial Guidance
Expected Range
($ millions)
Current
Guidance
Previous
Guidance
Revenue $297 to $300 $300 to $305
Adjusted EBITDA (non-GAAP)* $81 to $83 $83 to $87
Capital expenditures $47 to $50 $40 to $50
10
The INAP Portfolio is a Highly Competitive Platform!
10
 Next Steps in Progress:
 Improve operations and reorg into “Pure-Plays”
 Cut $5-10M of opex out of our run-rate
 Explore ways to recapitalize to gain flexibility and focus on growing
our business
Colocation & Managed Services Cloud Services
15 Company Controlled sites + 35 Partner Sites
Bare-Metal ServersVirtual Instances
OpenStack
AgileCLOUD + iWeb Services
VM
VM
VM
VM
11
Reconciliation of Non-GAAP Financial Measures
Appendix
12
Reconciliation of Non-GAAP Financial Measures
Normalized net loss is a non-GAAP measure. Normalized net loss is net loss plus exit activities, restructuring and impairments, stock-based
compensation, strategic alternatives and related costs, organizational realignment costs and acquisition costs.
(in thousands)
September 30, 2016 June 30, 2016 September 30, 2015
Net loss (GAAP) (91,297)$ (10,693)$ (14,197)$
Exit activities, restructuring and impairments, including goodwill impairment 79,839 152 920
Stock-based compensation 1,253 1,542 2,435
Strategic alternatives and related costs 1,121 282 852
Organizational realignment costs 1,403 1,417 -
Normalized net loss (non-GAAP) (7,681)$ (7,300)$ (9,990)$
Three Months Ended
13
Reconciliation of Non-GAAP Financial Measures
Segment profit and segment margin are non-GAAP measures. Segment profit is segment revenues less direct costs of sales and services,
exclusive of depreciation and amortization. Segment profit does not include direct costs of customer support or depreciation or amortization
associated with direct costs. Segment margin is segment profit as a percentage of segment revenues.
(dollars in thousands)
September 30, 2016 June 30, 2016 September 30, 2015
Revenues:
Data center and network services:
Company-controlled 22,710$ 22,933$ 22,507$
Partner 9,837 9,793 10,237
IP connectivity 17,220 17,733 19,696
Total data center and network services 49,767 50,459 52,440
Cloud and hosting services 24,173 23,856 25,878
Total 73,940 74,315 78,318
Direct cost of sales and services, exclusive of depreciation and amortization:
Data center and network services:
Company-controlled 10,266 9,994 10,261
Partner 7,517 7,051 7,908
IP connectivity 7,259 7,605 8,570
Total data center and network services 25,042 24,650 26,739
Cloud and hosting services 6,520 6,720 6,942
Total 31,562 31,370 33,681
Segment Profit:
Data center and network services
Company-controlled 12,444 12,939 12,246
Partner 2,320 2,742 2,329
IP connectivity 9,961 10,128 11,126
Total data center and network services 24,725 25,809 25,701
Cloud and hosting services 17,653 17,136 18,936
Total 42,378$ 42,945$ 44,637$
Segment Margin:
Data center and network services
Company-controlled 54.8% 56.4% 54.4%
Partner 23.6% 28.0% 22.8%
IP connectivity 57.8% 57.1% 56.5%
Total data center and network services 49.7% 51.1% 49.0%
Cloud and hosting services 73.0% 71.8% 73.2%
Total 57.3% 57.8% 57.0%
Three Months Ended
14
Reconciliation of Non-GAAP Financial Measures
Adjusted EBITDA, adjusted EBITDA margin and last quarter annualized (LQA) adjusted EBITDA are non-GAAP measures. Adjusted
EBITDA is loss from operations plus depreciation and amortization, loss (gain) on disposals of property and equipment, exit activities,
restructuring and impairments, stock-based compensation, strategic alternatives and related costs, organizational realignment costs and
acquisition costs. Adjusted EBITDA margin is adjusted EBITDA as a percentage of revenues. LQA is defined as the most recently reported
quarter adjusted EBITDA times four.
(dollars in thousand)
September 30, 2016 June 30, 2016 September 30, 2015
Loss from operations (GAAP) (83,398)$ (2,474)$ (9,185)$
Depreciation and amortization 19,597 19,217 24,631
Loss on disposal of property and equipment, net 25 31 99
Exit activities, restructuring and impairments, including goodwill impairment 79,839 152 920
Stock-based compensation 1,253 1,542 2,435
Strategic alternatives and related costs 1,121 282 852
Organizational realignment costs 1,403 1,417 -
Adjusted EBITDA (non-GAAP) 19,840$ 20,167$ 19,752$
Total revenue 73,940 74,315 78,318
Adjusted EBITDA margin 26.8% 27.1% 25.2%
LQA Adjusted EBITDA 79,360$ 80,668$ 79,008$
Capital lease obligations 55,229 57,735 57,509
Term loan 284,379 284,587 287,831
Revolving credit facility 35,500 35,500 31,000
Total debt 375,108 377,822 376,340
Minus: cash and cash equivalents 9,640 13,898 18,312
Net debt 365,468 363,924 358,028
Net debt to adjusted EBITDA (LQA) 4.6 4.5 4.5
Three Months Ended
September 30, 2016 June 30, 2016 September 30, 2015
Net cash flows provided by operating activities 11,464$ 14,019$ 10,828$
Capital expenditures:
Maintenance capital (1,935) (1,675) (3,435)
Growth capital (10,925) (12,727) (7,485)
Free cash flow (non-GAAP) (1,396) (383) (92)
Cash interest expense 7,601 7,816 6,660
Unlevered free cash flow (non-GAAP) 6,205$ 7,433$ 6,568$
Three Months Ended
15
Reconciliation of Non-GAAP Financial Measures
Free cash flow and unlevered free cash flow are non-GAAP financial measures. Free cash flow and unlevered free cash flow are non-GAAP
measures. Free cash flow is net cash flows provided by operating activities minus capital expenditures. Unlevered free cash flow is free cash flow
plus cash interest expense.
(in thousands)
Adjusted EBITDA and forward looking projected adjusted EBITDA are non-GAAP measures. Adjusted EBITDA is loss from operations
plus depreciation and amortization, loss (gain) on disposals of property and equipment, exit activities, restructuring and impairments, stock-based
compensation, strategic alternatives and related costs, organizational realignment costs and acquisition costs. The table below sets forth adjusted
EBITDA for the first nine months of 2016 and a forward looking projected adjusted EBITDA range for full-year 2016.
Nine Months Ended 2016
Actual Low High
Total revenue 224$ 297$ 300$
Loss from operations (GAAP) (88)$ (90)$ (88)$
Depreciation and amortization 58 77 77
Loss on disposal of property and equipment, net - - -
Exit activities, restructuring and impairments, including goodwill impairment 80 82 82
Stock-based compensation 5 6 6
Strategic alternatives and related costs 2 2 2
Organizational realignment costs 4 4 4
Adjusted EBITDA (non-GAAP) 61$ 81$ 83$
2016 Full-Year Guidance

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Q3 2016-earnings-slides

  • 1. l Internap Presentation 3rd Quarter Earnings Results Peter D. Aquino Chief Executive Officer Kevin M. Dotts Chief Financial Officer November 3, 2016
  • 2. This presentation contains forward-looking statements, including our expectations for revenue, Adjusted EBITDA and capital expenditures in 2016; our ability to capture opportunities and confront challenges; and our ability to improve operations, reduce expenses, execute initiatives and grow our business. Our ability to achieve these forward-looking statements is based on certain assumptions, including our ability to execute on our business strategy, leverage of multiple routes to market, expand brand awareness for high-performance Internet infrastructure services and customer churn levels. These assumptions may prove to be inaccurate in the future. Because such forward-looking statements are not guarantees of future performance and involve risks and uncertainties, there are important factors that could cause Internap’s actual results to differ materially from those in the forward-looking statements. These factors include our ability to execute on our business strategy and drive growth; our ability to maintain current customers and obtain new ones, whether in a cost-effective manner or at all; the robustness of the IT infrastructure services market; our ability to achieve or sustain profitability; our ability to expand margins and drive higher returns on investment; our ability to sell into new and existing data center space; the actual performance of our IT infrastructure services; our ability to correctly forecast capital needs, demand planning and space utilization; our ability to respond successfully to technological change and the resulting competition; the availability of services from Internet network service providers or network service providers providing network access loops and local loops on favorable terms, or at all; failure of third party suppliers to deliver their products and services on favorable terms, or at all; failures in our network operations centers, data centers, network access points or computer systems; our ability to provide or improve Internet infrastructure services to our customers; and our ability to protect our intellectual property, as well as other factors discussed in our filings with the Securities and Exchange Commission. Given these risks and uncertainties, investors should not place undue reliance on forward-looking statements as a prediction of actual results. We undertake no obligation to update, amend or clarify any forward-looking statement for any reason. 2 Forward-looking Statements
  • 3. In addition to results presented in accordance with GAAP, this presentation includes non- GAAP financial measures. The Company believes these non-GAAP financial measures provide additional information that is useful to investors in helping to understand our underlying performance and trends. Non-GAAP financial measures have inherent limitations, which are not required to be uniformly applied. Readers should be aware of these limitations and should be cautious with respect to the use of such measures. To compensate for these limitations, we use non-GAAP financial measures as comparative tools, together with GAAP financial measures, to assist in the evaluation of our operating performance or financial condition. Our method of calculating these non-GAAP financial measures may differ from methods used by other companies. These non-GAAP financial measures should not be considered in isolation or as a substitute for those financial measures prepared in accordance with GAAP. As required by SEC rules, we have provided in this presentation reconciliations of the non- GAAP financial measures included in this presentation to the most directly comparable GAAP financial measures. Reconciliations of non-GAAP financial measures are also available in the attachment to our third quarter 2016 earnings press release available on our website at www.ir.Internap.com. 3 Non-GAAP Financial Measures
  • 4. Capturing Opportunities & Confronting Challenges Now 4 INAP is on a new Path!  Commenting on the new CEO’s findings  Attacking the “low hanging fruit”  Reversing the overhang now  Executing on key initiatives in the near-term  Moving INAP to “Pure Play” business units
  • 5. **Reconciliation to GAAP on pages 11-15 * Operating Expenses and reported GAAP Net Loss for 3Q ‘16 included a non-cash goodwill impairment of $78.2 million. 5 Consolidated Earnings Summary (million, except %) 3Q ‘16 2Q ‘16 3Q ‘15 Total Revenue $73.9 $74.3 $78.3 Operating Expenses* $157.3 $76.8 $87.5 GAAP Net Loss* $(91.3) $(10.7) $(14.2) Minus goodwill impairment and other items* $83.6 $3.4 $4.2 Normalized net loss (non-GAAP)** $(7.7) $(7.3) $(10.0) Segment Profit (non-GAAP)** $42.4 $42.9 $44.6 Segment Profit Margin (non-GAAP)** 57.3% 57.8% 57.0% Adjusted EBITDA (non-GAAP)** $19.8 $20.2 $19.8 Adjusted EBITDA Margin (non-GAAP)** 26.8% 27.1% 25.2%
  • 6. $24.7 $25.8 $25.7 49.7% 51.1% 49.0% 10.0% 60.0% $0.0 $10.0 $20.0 $30.0 3Q '16 2Q '16 3Q '15 DCNS Segment Profit ($million)* and Margin (%)* *Reconciliation to GAAP on page 11-15 Approximately 33% of the Y/Y revenue decline is associated with a customer being acquired by a large social media company, with the remainder mainly attributable to IP pricing. 6 DCNS Revenue & Segment Profit (non-GAAP)* and Margin (non-GAAP)* 3Q '16 2Q '16 3Q '15 DCNS Revenue ($million) IP Colo • 3Q ‘16 DCNS Y/Y revenue declined primarily due to the lower IP connectivity revenue related to the continued decline in pricing for new and renewing customers and loss of legacy customers and churn from one large customer. • 3Q ‘16 DCNS sequential revenue slight decline reflects the continued decline in IP connectivity pricing. • 3Q ‘16 DCNS Y/Y segment profit decline reflects the effect of lower revenue somewhat offset by better cost control. • 3Q ‘16 DCNS Q/Q segment profit decline reflects the effect of lower revenue and seasonally higher power costs somewhat offset by better cost control. $49.8 $50.5 $52.4
  • 7. $17.7 $17.1 $18.9 73.0% 71.8% 73.2% 10.0% 30.0% 50.0% 70.0% 90.0% $0.0 $5.0 $10.0 $15.0 $20.0 3Q '16 2Q '16 3Q '15 Cloud/Hosting Segment Profit ($million)* and Margin (%)* *Reconciliation to GAAP on pages 11-15 7 Cloud/Hosting Revenue & Segment Profit (non-GAAP)* and Margin (non-GAAP)* $24.2 $23.9 $25.9 3Q '16 2Q '16 3Q '15 Cloud/Hosting Revenue ($million)• 3Q ‘16 Cloud/Hosting Y/Y revenue decline reflects the continued negative impact of churn associated with the acquisition of two customers by two large social media companies somewhat offset by growth in Agile bare-metal revenue. • Sequentially, Cloud/Hosting revenue growth was driven by growth in Agile bare-metal revenue. • 3Q ‘16 Cloud/Hosting segment Y/Y profit reflects the effect of lower revenue. • 3Q ‘16 Cloud/Hosting segment Q/Q profit reflects better cost control from optimization offset by seasonally higher power costs. Approximately 94% of the Y/Y revenue decline is associated with two customers being acquired by two large social media companies.
  • 8. *Reconciliation to GAAP on pages 11-15 YTD ‘16 capital expenditures of $40 million were front-end loaded and are expected to be $7 million to $10 million in 4Q ‘16. 8 Cash Flow and Balance Sheet Summary ($millions) 3Q ‘16 2Q ‘16 3Q ‘15 YTD ‘16 Net cash flows from operations (GAAP) $11.5 $14.0 $10.8 $36.3 Less: Maintenance capex ($1.9) ($1.7) ($3.4) ($5.6) Less: Success/Growth capex ($11.0) ($12.7) ($7.5) ($34.4) Free cash flow (non-GAAP)* ($1.4) ($0.4) ($0.1) ($3.7) Cash interest expense $7.6 $7.8 $6.7 $22.0 Unlevered free cash flow (non-GAAP)* $6.2 $7.4 $6.6 $18.3 Balance sheet Total debt $375.1 $377.8 $376.3 $375.1 Cash & cash equivalents $9.6 $13.9 $18.3 $9.6 Net debt* to adjusted EBITDA (LQA)* 4.6x 4.5x 4.5x 4.6x
  • 9. *Reconciliation to GAAP on pages 11-15 9 Financial Guidance Expected Range ($ millions) Current Guidance Previous Guidance Revenue $297 to $300 $300 to $305 Adjusted EBITDA (non-GAAP)* $81 to $83 $83 to $87 Capital expenditures $47 to $50 $40 to $50
  • 10. 10 The INAP Portfolio is a Highly Competitive Platform! 10  Next Steps in Progress:  Improve operations and reorg into “Pure-Plays”  Cut $5-10M of opex out of our run-rate  Explore ways to recapitalize to gain flexibility and focus on growing our business Colocation & Managed Services Cloud Services 15 Company Controlled sites + 35 Partner Sites Bare-Metal ServersVirtual Instances OpenStack AgileCLOUD + iWeb Services VM VM VM VM
  • 11. 11 Reconciliation of Non-GAAP Financial Measures Appendix
  • 12. 12 Reconciliation of Non-GAAP Financial Measures Normalized net loss is a non-GAAP measure. Normalized net loss is net loss plus exit activities, restructuring and impairments, stock-based compensation, strategic alternatives and related costs, organizational realignment costs and acquisition costs. (in thousands) September 30, 2016 June 30, 2016 September 30, 2015 Net loss (GAAP) (91,297)$ (10,693)$ (14,197)$ Exit activities, restructuring and impairments, including goodwill impairment 79,839 152 920 Stock-based compensation 1,253 1,542 2,435 Strategic alternatives and related costs 1,121 282 852 Organizational realignment costs 1,403 1,417 - Normalized net loss (non-GAAP) (7,681)$ (7,300)$ (9,990)$ Three Months Ended
  • 13. 13 Reconciliation of Non-GAAP Financial Measures Segment profit and segment margin are non-GAAP measures. Segment profit is segment revenues less direct costs of sales and services, exclusive of depreciation and amortization. Segment profit does not include direct costs of customer support or depreciation or amortization associated with direct costs. Segment margin is segment profit as a percentage of segment revenues. (dollars in thousands) September 30, 2016 June 30, 2016 September 30, 2015 Revenues: Data center and network services: Company-controlled 22,710$ 22,933$ 22,507$ Partner 9,837 9,793 10,237 IP connectivity 17,220 17,733 19,696 Total data center and network services 49,767 50,459 52,440 Cloud and hosting services 24,173 23,856 25,878 Total 73,940 74,315 78,318 Direct cost of sales and services, exclusive of depreciation and amortization: Data center and network services: Company-controlled 10,266 9,994 10,261 Partner 7,517 7,051 7,908 IP connectivity 7,259 7,605 8,570 Total data center and network services 25,042 24,650 26,739 Cloud and hosting services 6,520 6,720 6,942 Total 31,562 31,370 33,681 Segment Profit: Data center and network services Company-controlled 12,444 12,939 12,246 Partner 2,320 2,742 2,329 IP connectivity 9,961 10,128 11,126 Total data center and network services 24,725 25,809 25,701 Cloud and hosting services 17,653 17,136 18,936 Total 42,378$ 42,945$ 44,637$ Segment Margin: Data center and network services Company-controlled 54.8% 56.4% 54.4% Partner 23.6% 28.0% 22.8% IP connectivity 57.8% 57.1% 56.5% Total data center and network services 49.7% 51.1% 49.0% Cloud and hosting services 73.0% 71.8% 73.2% Total 57.3% 57.8% 57.0% Three Months Ended
  • 14. 14 Reconciliation of Non-GAAP Financial Measures Adjusted EBITDA, adjusted EBITDA margin and last quarter annualized (LQA) adjusted EBITDA are non-GAAP measures. Adjusted EBITDA is loss from operations plus depreciation and amortization, loss (gain) on disposals of property and equipment, exit activities, restructuring and impairments, stock-based compensation, strategic alternatives and related costs, organizational realignment costs and acquisition costs. Adjusted EBITDA margin is adjusted EBITDA as a percentage of revenues. LQA is defined as the most recently reported quarter adjusted EBITDA times four. (dollars in thousand) September 30, 2016 June 30, 2016 September 30, 2015 Loss from operations (GAAP) (83,398)$ (2,474)$ (9,185)$ Depreciation and amortization 19,597 19,217 24,631 Loss on disposal of property and equipment, net 25 31 99 Exit activities, restructuring and impairments, including goodwill impairment 79,839 152 920 Stock-based compensation 1,253 1,542 2,435 Strategic alternatives and related costs 1,121 282 852 Organizational realignment costs 1,403 1,417 - Adjusted EBITDA (non-GAAP) 19,840$ 20,167$ 19,752$ Total revenue 73,940 74,315 78,318 Adjusted EBITDA margin 26.8% 27.1% 25.2% LQA Adjusted EBITDA 79,360$ 80,668$ 79,008$ Capital lease obligations 55,229 57,735 57,509 Term loan 284,379 284,587 287,831 Revolving credit facility 35,500 35,500 31,000 Total debt 375,108 377,822 376,340 Minus: cash and cash equivalents 9,640 13,898 18,312 Net debt 365,468 363,924 358,028 Net debt to adjusted EBITDA (LQA) 4.6 4.5 4.5 Three Months Ended
  • 15. September 30, 2016 June 30, 2016 September 30, 2015 Net cash flows provided by operating activities 11,464$ 14,019$ 10,828$ Capital expenditures: Maintenance capital (1,935) (1,675) (3,435) Growth capital (10,925) (12,727) (7,485) Free cash flow (non-GAAP) (1,396) (383) (92) Cash interest expense 7,601 7,816 6,660 Unlevered free cash flow (non-GAAP) 6,205$ 7,433$ 6,568$ Three Months Ended 15 Reconciliation of Non-GAAP Financial Measures Free cash flow and unlevered free cash flow are non-GAAP financial measures. Free cash flow and unlevered free cash flow are non-GAAP measures. Free cash flow is net cash flows provided by operating activities minus capital expenditures. Unlevered free cash flow is free cash flow plus cash interest expense. (in thousands) Adjusted EBITDA and forward looking projected adjusted EBITDA are non-GAAP measures. Adjusted EBITDA is loss from operations plus depreciation and amortization, loss (gain) on disposals of property and equipment, exit activities, restructuring and impairments, stock-based compensation, strategic alternatives and related costs, organizational realignment costs and acquisition costs. The table below sets forth adjusted EBITDA for the first nine months of 2016 and a forward looking projected adjusted EBITDA range for full-year 2016. Nine Months Ended 2016 Actual Low High Total revenue 224$ 297$ 300$ Loss from operations (GAAP) (88)$ (90)$ (88)$ Depreciation and amortization 58 77 77 Loss on disposal of property and equipment, net - - - Exit activities, restructuring and impairments, including goodwill impairment 80 82 82 Stock-based compensation 5 6 6 Strategic alternatives and related costs 2 2 2 Organizational realignment costs 4 4 4 Adjusted EBITDA (non-GAAP) 61$ 81$ 83$ 2016 Full-Year Guidance