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@uberflip @DougallShannon
@uberflip @DougallShannon
What if there's a reason
why a heart...
@uberflip @DougallShannon
Looks kind of like a Funnel!
@uberflip @DougallShannon
When only 30% of B2B content marketers
believe they know what they’re doing...
[source:CMI]
@uberflip @DougallShannon
Maybe it's time to stop looking
for customers to hear your
product pitch...
@uberflip @DougallShannon
...and spread the love across
your funnel—with Content!
@uberflip @DougallShannon
You see, content marketing
isn’t ALL about “picking up”
customers.
@uberflip @DougallShannon
As I think about the long journey a
customer takes and the importance
of the right content at every step
I’m reminded of the path one takes
to meet their mate!
@uberflip @DougallShannon
THE DATING
@uberflip @DougallShannon
BRINGING
HER HOME
(for more than one night)
@uberflip @DougallShannon
TYING
HER DOWN
(not literally)
@uberflip @DougallShannon
THE
PROPOSAL
@uberflip @DougallShannon
TYING THE KNOT
@uberflip @DougallShannon
KEEPING THE
ROMANCE
@uberflip @DougallShannon
Now why am I telling you
about the steps to finding love
when we’re talking content
marketing?
@uberflip @DougallShannon
You see, content marketing
isn’t ALL about “picking up”
customers.
@uberflip @DougallShannon
Content unlocks the door
to real relationships with
your customers-to-be.
@uberflip @DougallShannon
That’s why you can’t afford
to neglect content that:
Raises awareness
Reaches relevant audiences
Romances visitors into
subscribers and leads
@uberflip @DougallShannon
Find out what your customers
love and make it your gift
to them.
@uberflip @DougallShannon
And don't forget to ask them out again
with a Call-to-Action that's in the right
place, at the right time.
@uberflip @DougallShannon
But to become the brand that's
running through your prospect's
mind, you'll need to generate
demand for your product.
@uberflip @DougallShannon
You also need content that addresses
problems that your product solves.
Don't be shy about showing how with:
Webinars
Whitepapers
Videos
Case Studies
Capture the attention of qualified leads and romance them with nurture campaigns!
@uberflip @DougallShannon
Not everyone will commit
as a customer. That’s ok.
Maybe they’ve got a friend?
84% of B2B decision makers start the
journey with referrals, after all
[source: Influitive]
@uberflip @DougallShannon
But for those who
are ready to commit,
you'll need to get
more intimate...
@uberflip @DougallShannon
…NOT LIKE THAT
@uberflip @DougallShannon
Help Sales get more personal with:
Product demos
Sales enablement content
Targeted content libraries
@uberflip @DougallShannon
So your sales team can
strike the right chord
with your prospects...
@uberflip @DougallShannon
...to set up the big proposal!
@uberflip @DougallShannon
But content marketing doesn’t end
with customer acquisition.
You need to be there for
your customers —
in sickness and in wealth.
@uberflip @DougallShannon
Content marketing for customer retention is
just as important:
Knowledge Bases help your customers with self-service
product education.
Webinars let you coach customers to see greater returns on
their investment.
Advocate Marketing involves your community, encourages
user-generated content and makes customers feel like part
of your brand.
@uberflip @DougallShannon
[Source: Harvard Business Review]
Because even a 5% increase
in customer retention can boost
profits by 25 to 95%
WHY?
@uberflip @DougallShannon
Customer acquisition,
like love,
doesn't always happen
the way you expect.
@uberflip @DougallShannon
Customers
can come from
anywhere.
That’s what
inbound marketing
is all about.
[Blog posts, SEO, website, social media.]
@uberflip @DougallShannon
Some were longtime
Admirers of your blog.
@uberflip @DougallShannon
Others were actively
searching for a solution
like yours.
@uberflip @DougallShannon
Many would never have given
you the time of day. Until
they saw your case study.
@uberflip @DougallShannon
Your customers may all be on
different journeys, but if you
create content for your entire
funnel and beyond,
you'll find each other somewhere
in the Funnel of Love.

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