Pub comm session 15 communication strategy part 2
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This document discusses strategies for effective communication. It emphasizes the importance of clear objectives, supporting points, organization, word choice, and proper formatting in crafting messages. Direct and indirect approaches are described for starting communications depending on the certainty of audience agreement. A variety of channels are listed for delivering messages, each with benefits and limitations to consider regarding the audience and goals. Cultural factors that could impact communication, such as word meanings, body language, formality, and status differences, are also examined.
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Communication involves the transmission of messages between two or more people through words, actions, or both. It can occur verbally through speech or non-verbally through body language, physical space between people, tone of voice, touch, and other cues. Barriers to effective communication include semantic, physical, physiological, and psychological noise. Communication serves the key functions of expressing ideas, informing others, interacting with people, motivating actions, and regulating interactions. Strategies like taking time to think, giving positive feedback, being specific, asking questions, checking understanding, and avoiding assumptions can help prevent communication breakdown.
Communication
The document discusses various topics related to communication including:
- The four main functions of communication as knowledge management, decision making, coordinating work, and fulfilling relational needs.
- Models of the communication process and potential barriers like perceptions, filtering, language, ambiguity and information overload.
- Components of effective listening as outlined in the HURIER model.
- Causes and solutions to information overload including using gatekeepers and queuing messages.
- Factors that influence preferences for oral vs. written communication depending on message clarity.
Final [CH12] NOTES ppt, Human Communication.pdf
This document provides an overview of a lecture on human communication. It discusses key topics like forms of communication, culture and communication, and public speaking. For public speaking, it outlines the essential preparation steps including selecting a topic and thesis, analyzing the audience, researching the topic, and collecting supporting materials. The document provides details on each step, such as how to reduce apprehension, analyze audience demographics and psychology, conduct research through various sources, and incorporate different types of supporting evidence into speeches.
Human communication
This document provides an overview of a lecture on human communication. It discusses key topics like forms of communication, culture and communication, and public speaking. For culture and communication, it defines culture, discusses cultural differences and intercultural communication. It explains that culture is learned from society rather than genes. Major cultural distinctions that influence communication are also outlined. For public speaking, it describes the speaker's process of selecting a topic, analyzing the audience, researching the topic, and collecting supporting materials to develop an effective speech. Guidelines for managing apprehension and preparing a speech are provided.
Chapter 3 Cst229
The document discusses different aspects of interpersonal communication including:
1) The two main forms of communication are mediated communication which uses devices, and oral communication which involves direct speaking and listening. Miscommunications can occur through both forms.
2) Messages can be intentional, meant to be conveyed, or unintentional which are accidental and can cause negative feedback.
3) The communication process is dynamic, systematic, adaptive, continuous, transactional, and irreversible. It involves communicators encoding and listeners decoding messages which can mean different things to different people.
Similar to Pub comm session 15 communication strategy part 2 (20)
LESSON_1_COMMUNICATION_Processes_Princip [Autosaved].pptx
LESSON_1_COMMUNICATION_Processes_Princip [Autosaved].pptx
LESSON_1_COMMUNICATION_Processes_Princip [Autosaved].pptx
LESSON_1_COMMUNICATION_Processes_Princip [Autosaved].pptx
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Module 2 how to learn vocabulary
This document provides tips for learning vocabulary, including ensuring words are understood, can be used in speaking and writing, and are used naturally. It recommends having ample, active and accurate practice with feedback to learn from mistakes. Key concepts are connotation, collocation, and grammar. Learners should write words with context sentences, definitions, and original sentences to work on vocabulary in this class.
Module 2 sentence types
This document defines and provides examples of four types of sentences: simple sentences containing one independent clause, compound sentences containing two or more independent clauses, complex sentences containing one independent clause and one or more dependent clauses, and compound-complex sentences containing two or more independent clauses and one or more dependent clauses. Examples are given for each sentence type to illustrate their distinguishing characteristics.
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The document discusses the four basic conditional sentence types in English - zero, first, second, and third conditionals - and provides examples of their structures and common uses. It also covers mixed conditionals, which combine aspects of different conditional types. The zero conditional uses the present tense and refers to general facts or personal truths. The first conditional uses the present and future tenses to talk about possibilities. The second conditional uses past tense to refer to improbable or hypothetical situations. The third conditional refers to unreal past situations using past perfect tense. Mixed conditionals combine past perfect with present or continuous forms to discuss past situations affecting the present.
Pub comm session 17 gendered speech communities
The document discusses gender differences in communication styles. It notes that while sex is determined by genetics, gender is a social and cultural construct defined by qualities, activities and roles. Children learn gendered communication norms from a young age through families, peers and segregated playgroups. Boys' games tend to be larger, competitive and rule-focused, teaching assertion, while girls' games are smaller, cooperative without fixed rules or objectives, teaching care for feelings. As adults, people continue to communicate within distinct feminine and masculine speech communities, but being open to other styles can improve relationships.
Pub comm session 14 communication strategy
This document outlines the key components of an effective communication strategy, including the communicator strategy, audience strategy, message strategy, channel choice strategy, and cultural context strategy. It focuses on the communicator and audience strategies. For the communicator strategy, it discusses defining objectives, communication style, and credibility. For the audience strategy, it covers understanding the audience's needs, motivations, and preferences to effectively engage them. The goal is to tailor the communication to have the desired response from the target audience.
Pub comm session 13 nonverbal communication
This document defines and discusses various aspects of nonverbal communication. It begins by defining nonverbal communication as any message conveyed without words through nonlinguistic means. It then describes some key characteristics, such as nonverbal communication being ambiguous, continuous, both planned and unplanned. It outlines several types of nonverbal communication, including kinesics (body movement), haptics (touch), proxemics (use of space), and paralanguage (vocal qualities). It concludes by discussing theories around how nonverbal communication impacts relationships and expectations.
lPub comm session 11 oral vs written communication
Oral communication is more dynamic and immediate than written communication but has lower retention of information and is less precise. Written communication has higher retention, allows for more precision, and can cover more points but lacks the dynamic nature of oral exchanges and non-verbal cues. Key differences between oral and written communication include factors like spontaneity, precision, retention, and the ability to give and receive feedback.
Pub comm session 8 intercultural communication
This document discusses things to keep in mind regarding gestures and behaviors across cultures. It notes that gestures like thumbs up, the OK sign, and beckoning can have different meanings in different cultures. Behaviors around handling business cards, compliments, eating etiquette, punctuality, and smiling at strangers can also vary. Specific gestures are then outlined that have different meanings in places like East Africa, South France, Italy, Japan, Turkey, India, Southern Europe and more. Context is important for interpreting gestures like thumbs up/down, coaching signals, and stock exchange signs.
Pub comm session 7 thesis statement
The document provides guidance on writing a good thesis statement. A good thesis statement indicates an important idea about the topic, may state the author's opinion, and must be broad enough to require explanation rather than presenting a single fact. It should not present both sides of an argument equally or solely state one fact about a topic.
Pub comm session 7 the writing process
The document outlines the five steps of the writing process: 1) brainstorming where the writer thinks of topics and related words, 2) grouping where the words are organized into categories, 3) outlining where an outline is created with an introduction, main ideas, and conclusion, 4) a rough draft is written based on the outline without worrying about small details, and 5) a final draft is created by reviewing and revising the content, organization, grammar, spelling, and punctuation of the rough draft.
Pub comm session 6 using humor
This document provides tips for using humor in speeches. It notes that humor can make audiences more relaxed and comfortable, help get your point across, and make your speech more memorable. It recommends using personal anecdotes or stories from your own life as humor, connecting the humor to your topic, keeping it short, rehearsing, and using humor you find in everyday situations while avoiding sensitive topics or introducing the punchline directly.
Pub comm session 5 informative essays & speeches
This document provides guidance on writing informative essays and speeches, including why they are written, their focus areas, basic types, structure, and how to transform an essay into a speech. Informative pieces are intended to provide novel, interesting, and useful information to audiences. They can focus on objects, processes, events, or concepts, and common types include exposition, description, definition, comparison/contrast, narration, and demonstration. Both essays and speeches should include an introduction with thesis and main points, developed paragraphs, and a conclusion that restates the main idea and leaves the audience with a final thought.
Pub comm session 4 delivery
This document discusses the importance of delivery in presentations. It notes that body language and gestures can convey meaning without words, and that tone of voice and intonation can change the meaning of short responses like "Really?". The document provides some dos and don'ts for delivery, including controlling speech speed and volume, being aware of cultural norms around eye contact, using space and gestures appropriately, and maintaining a professional presence through clothing, posture and managing nerves.
dPub comm session 2 how to learn vocabulary
This document provides tips for learning vocabulary, including knowing the definition and proper usage of words, learning through feedback and mistakes, and focusing vocabulary learning on being ample, active, and accurate. It recommends writing down unfamiliar words found in readings along with their context, part of speech, definition, and an original sentence to practice using each word.
Pub comm session 2 anxiety
This document discusses ways to deal with and diminish the negative effects of anxiety. It suggests focusing on the argument rather than the speaker to practice depersonalization. Behavior modification techniques are also presented, such as deep breathing and starting with a familiar subject, to help overcome anxiety. Signs of anxiety like fidgeting, trembling, and forgetting are listed. Regular practice such as speaking aloud is recommended to improve dealing with anxiety.
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Pub comm session 15 communication strategy part 2
- 1. Communication Strategy PART II: Message, Channel Choice, Cultural Context
- 2. Message strategy CONTENT: Clear objective Supporting points Organization & coherence Word choice & tone Grammar, spelling, punctuation FORMATS: Three-step memo (purpose, background, action) Five-step PR letter (greeting, empathy/apology, problem background/cause, solution, closing) APPROACH: Direct – start with conclusion (if audience agreement is certain) Indirect – start with intro (if audience agreement is uncertain)
- 3. Channel choice TEAM MEETINGS: personalized & interactive BUT E-MAIL: quick, free, reaches masses BUT INTRANET: quick, free, mass info sharing BUT TEXT MESSAGING: remote reach, crisis comm. BUT VIDEO: remote reach, fun n creative, proof BUT AUDIO: remote reach, proof BUT VOICE MAIL: remote reach, contact mgmt BUT WEB-CASTING: sr mgmt reachout, Q&As BUT OPEN FORUM: focus on issues, dialog BUT PRINT MAGAZINE: consistent msg, visual, “old school” BUT NOTICE BOARDS: updates n instructions, attention-catching BUT EVENTS / ROAD SHOWS: networking, team spirit, Q&As BUT SITE VISITS: real issues, dialog BUT
- 4. Cultural context Potential issues: Words – regional meaning difference, false cognates, formal / informal, context based Body language – gestures, facial expressions, posture Formality – attire, paperwork, meeting times Status, age, gender Message filtering: Perceptual process: Selective perception – focus on the relevant message Recency effect – focus on the latest message Interpretation – based on predisposition & culture Influence on the communication process (sender vs receiver): “Appropriate” behavior (verbal, non-verbal, virtual) Compatible communication style (pre-screening messages) Past experiences & mutual trust Subject knowledge Time constraints Message interference