The document provides tips and lessons learned for project management from Bruce Gay, PMP. It recommends 1) identifying stakeholders and a project champion up front, 2) using a scope document signed off by the champion to define the project, and 3) creating a communication plan to manage stakeholder interactions. It also stresses the importance of 4) taking time for project planning, 5) focusing on dependencies and their impacts, and 6) using empathy and listening skills. The document warns against 7) poor communication between teams, and advises to 8) use escalation when needed and 9) remain vigilant against scope creep. It concludes by saying to 10) ensure everything on the project plan has an owner.

1. Project Management
Tips & Lessons Learned
January 25, 2017
Bruce Gay, PMP
Twitter: @brucegay 1

2. Spend time up front to identify
stakeholders & the “Project Champion”
2

3. 3
Use a Scope Document to ensure everyone
has a clear definition of the project

4. 4
Have your “Project Champion” sign off the
Scope Document at the start

5. Create a Communication Plan to
manage stakeholder interactions
5
Stakeholder /Audience Objective
Activity / Channel /
Tools
Frequency Owner(s)
Steve Shapiro, Exec VP Provide regular email updates
(executive status, escalations)
Email updates ad hoc Dr. Shrestha
Imaging Leadership Council
(ILC)
Provide brief updates / good news
on the NGI program
Power Point presentation
at meeting
monthly Dr. Deible, Chandra
Holback, Victoria
Barnosky
NGI Implementation Oversight
Joe Butler, Dr. J. Sumkin, Dr. M.
Zuley, Dr., M. Tublin, Laura
Gailey Moul
Regular progress updates and
status against goals set forth by
Steering Committee
Power Point presentation
at meeting
Monthly or
bi-weekly
Dr. Deible, Karen Light
Radiology Leadership (Quart.)
Dr. J. Sumkin, Dr. M. Zuley, Dr.,
M. Tublin, Laura Gailey Moul
Provide progress updates Power Point Presentation
and system demos at
meeting
Quarterly Dr. Deible, Brian Kolowitz,
Chandra Holback, Bruce
Gay
Radiology Division Chiefs Provide updates on key activities,
also topics like RSNA
Power Point presentation
at meeting
Monthly, Dr. Deible
Dr. Mitch Tublin Discuss program progress and
priorities, both tactical and
operational
Face-to-face meeting,
interactive discussion
monthly
meeting
NGI Team - TBD, Dr.
Deible
Operational Owner(s)
Laura Gailey Moul, TBD
Coordination, status progress, and
escalation point
Face-to-face meeting ad hoc
(TBD)
Dr. Deible, Karen Light,
Chandra Holback, Bruce
Gay

6. 6
Take time to do
project planning

7. Stay focused on
dependencies
and their impacts
on milestones
7

8. Empathy and
listening is key
8

9. Teams do not
communicate well 9

10. Escalation is a
powerful tool
10

11. 11
Remain vigilant of scope creep

12. 12
Make sure everything on your
project plan has an owner

13. Thank You
Q & A
Bruce Gay, PMP
Twitter: @brucegay
13