The document outlines the processes involved in stakeholder management, emphasizing the identification and engagement of individuals or groups that can influence a project. It highlights the importance of analyzing expectations, impacts, and developing strategies for effective engagement, which goes beyond mere satisfaction to building loyalty and trust. Key elements include managing communication, interpersonal skills, and understanding stakeholders' needs to foster support for project objectives.

1. Stakeholder
Management

3. Stakeholder
Management
?
Proses-proses yg dibutuhkan untuk mengidentifikasi
seseorang/kelompok/organisasi yg dapat ber-impak kepada
Proyek.
Melakukan analisis ekspektasi dan impak serta mengembang
kan suatu strategi engagement kepada stakeholder dalam
membuat suatu keputusan/ eksekusi

4. WHO
are
our
stakeholders
?

5. Mengapa Penting ?
We are not alone

6. Stakeholder
Management
Process
Identifikasi
Planning
Manage
Control

8. engagement
engagement
engagement
engagement
Engagement more than satisfaction

10. Engagement
•Berkata positif
Say
•Loyal
Stay
•Persisten
Strive
STAKEHOLDER PERSPECTIVE TO US

11. M
o
d
e
l

12. I
d
e
n
t
i
f
y INPUT
OUT
PUT
ANALYSE
• STR. ORG. PPU
• STR. ORG. PARTNER
• STR. ORG. PJPU/WIKA
• VENDOR
• STAKEHOLDER REGISTER

13. Analyse
(urgency. now/later)
ENGAGE NOW
Plan now, Engage later
INFORM LATER INFORM NOW

14. NAME Organization Position Role in Project Contact Info
Major
Requirement
Main
Expectation
Potential
Influence
Phase
Involvement
Internal/
External
Supporter Neutral Resistor
Stakeholder Register

15. Stakeholder Mgm Plan

16. • COMMUNICATION SKILL
• INTERPERSONAL SKILL
- Building Trust
- Resolving Conflict
- Listening
- Overcoming resistance to
Change
• MANAGEMENT SKILL
- Negotiation Skill
- Facilitate concensus
- Influencing people
- Modify Org. Behaviour
St.holder
Mgm Plan

18. Is taking about

19. • All our stakeholder are humans
• They are almost same in human being needed
• They need food, money, honour
• If we want engage them, we want they support me
• So “ Curilah Hatinya “