More Related Content
Similar to Professional Management Overview
Professional Management Overview
- 1. Professional Management Presentation Frank J. LaRosa, PHR LII Consulting, LLC 859-750-8434 Copyright LII Consulting, LLC 1
- 2. “If you alwaysdo what you always did, you’ll always get what you always got” Copyright LII Consulting, LLC 2
- 3. Successful Companies What doall successful companies have in common? Professional Management Philosophy and Processes What are professional management processes? Leader (i.e., CEO) who provides direction and embraces a professional management philosophy and culture Plans and Processes to monitor progress Organization Structure with the right quality and quantity of people to execute the plan A Performance Management process that ensures alignment, commitment, and results Copyright LII Consulting, LLC
- 4. Professional Management “Interactive Loop” •Direction CEO •Culture •Strategic •Structure •Operational •Qualifications •Divisional Plan HR •Quantity •Functional •What’s the work to be done? – Position Performance Description Management •How well is it to be done? – Performance Expectations •How well is it being done? – Progress Review •How can it be done better? – Improvement Plans Copyright LII Consulting, LLC 4
- 5. Professional Management Objectives Achieve Company Objectives and Goals through effective organizational alignment Processes: Plan – What, who, when, where, how Human Resources – Structure, quality, quantity Performance Management – Who specifically will do what and when Copyright LII Consulting, LLC 5
- 6. Professional Management Implementation Step 1 - Leadership Team – Critical first step Step 2 - Strategic Plan/Operating Plan Step 3 – Define the culture – Company Vision, mission, values – must live it Step 4 – Align the management Step 5 – Human Resources Strategy Step 6 – Execute Step 7 – Monitor Copyright LII Consulting, LLC 6
- 7. Step 1 -Leadership Team Assemble leaders around the table that clearly understand and buy-in to the philosophies of the CEO All leaders must perpetuate the company philosophies and culture No room for “collecting managers” Don’t perpetuate the past – that did not work Leadership team must Walk the Talk Copyright LII Consulting, LLC 7
- 8. Step 2 –Strategic Plan The new team must establish the strategic direction for the company Decisions should be made fast and swift Speed is of the essence Must send a strong message that change is happening Plans must be specific, measurable, attainable, realistic, timely (SMART) Copyright LII Consulting, LLC 8
- 9. Step 3 -Define the Culture Vision Mission Values Relationships Employees Satisfied Stakeholders Urgency, simplicity, flexibility Leadership Teamwork Sharing of Information EXPECT RESULTS Copyright LII Consulting, LLC 9
- 10. 3.A Identify LeadershipValues Accessibility Approachability Goal Setting Accountability Intellectual Maturity Emotional Stability Consultative Supervision Courage Decision Making Consistency Fairness Copyright LII Consulting, LLC 10
- 11. Step 4 –Align the management Remove all management who do not or have not shown alignment with the culture No room for negotiations There can only be one culture Three questions: Are you willing to change? Are you able to change? Will you change? Any answer of No should be cause for concern and action Copyright LII Consulting, LLC 11
- 12. Step 5 -Human Resources Strategy Organization Planning – Structure and Quality of people and # of people needed to execute the plan Communications Pipeline Linking Pin Employee Meetings Intranet, MBWA, etc. Performance Management Process Position Descriptions – What are you asking me to do? Performance Expectations – How well should I do it? Progress Reviews – How well am I doing? Improvement Plans – How can I do it better? Copyright LII Consulting, LLC 12
- 13. HR Strategy cont’d CompensationProgram alignment Position Fulfillment processes Training and Development programs Employee Relations Program Copyright LII Consulting, LLC 13
- 14. Step 6 -Execute Implement Planning process and Monitoring process Implement HR processes: Communications Performance Management Compensation Position Fulfillment Employee Involvement Training and Development Copyright LII Consulting, LLC
- 15. Step 7 –Monitor Progress Plan, do, check, act Monitor performance expectations regularly and consistently, with: Direct employee involvement Employees need to own their own performance and report progress Management must be involved and actively participate in the process The process must be tracked and reported on Copyright LII Consulting, LLC 15
- 16. Performance Management Professional ManagementTool Interactive, reiterative process Communications Skill Development Tool Bottom-up, top down philosophy Relationship oriented, results driven Delivers content: Position Description Performance Expectations Progress Review Improvement Plan Delivers numerous other results Copyright LII Consulting, LLC 16
- 17. Communication Creative Clarification Method- Communications Skill Presentation - Organized thought Input-Discussion - New ideas Two-way Questioning - Probing Paraphrasing - Understanding Agreement/Acceptance – Commitment MICA Mental Images Control Action Copyright LII Consulting, LLC 17
- 18. Linking Pin Linking Pin President & CEO Linking Pin Sales and Marketing Financial Operations Information Technology Human Resources Executive Executive Executive Executive Executive Linking Pin AVP AVP Linking Pin RVP Manager Linking Pin Manager Manager Sales Rep Sales Rep Sales Rep Copyright LII Consulting, LLC 18
- 19. Setting Performance Expectations SMART philosophy… Specific – Quantity, Quality, Cost, Time Measurable – Must be able to be tracked (e.g., system, S/S, journal, etc.) Attainable – Continuous improvement, not necessarily stretch Realistic – must make sense to the business Timely – must be timely (not too far out) Copyright LII Consulting, LLC 19
- 20. Summary Be decisive Be persistent Bedisciplined Be patient Be consistent Expect to break some glass Communicate extensively Walk the talk Copyright LII Consulting, LLC 20
- 21. For more informationon how you can get help, please call: Frank J. LaRosa, PHR LII Consulting, LLC 859-750-8434 fjlarosa59@fuse.net http://www.linkedin.com/in/frankjlarosaii Copyright LII Consulting, LLC 21