The document describes Tools 2 Succeed, a company that provides leadership training and development services. It outlines their flagship Compass Series, which consists of 12 half-day workshops covering topics like communication, managing change, and goal setting. The series aims to help companies improve financial results by developing leaders, building collaboration, and reducing turnover. It highlights features like accountability partners, performance plans, and workplace assignments to help participants apply the material.

1. The Most Successful Companies
Invest in Their People
The Compass Series
Navigational Tools for LEADERS
2010 © Copyright Tools 2 Succeed, Inc.

2. Presentation Outline
 About Tools 2 Succeed
 The Compass Series
 Workshop Topics
 Benefits
 Methodology
 Features
 Schedule
2010 © Copyright Tools 2 Succeed, Inc.

3. Services We Offer
 Employee Development Training
 Management Consulting
 Leadership Coaching
 Outplacement/Career Services
 DiSC® Behavioral Assessments
 Employee and Customer Satisfaction Surveys
 Business & Technical e-Learning by MindLeaders
 Workshops & e-Learning for HRCI recertification credit

4. About Sheryl Tuchman
 Founder and CEO of Tools 2 Succeed, Inc.
 Certified Professional Coach
 Certified to provide high-performance training
 Lifetime State of California Multiple Subjects credential
 25+ years business and management experience
 Passionate about helping people and organizations to succeed
2010 © Copyright Tools 2 Succeed, Inc.

5. The Compass Series
12 Half-Day Workshops
Jan: Positive Attitude Jul: Conflict Management
Feb: Teamwork Aug: Performance Expectations
Mar: Building Trust Sep: Feedback
Apr: Communication Oct: Customer Focus
May: Managing Change Nov: Empowering Others
Jun: Supervisory Skills Dec: Setting Goals
This public workshop program has been approved for "The use of this seal is not an endorsement by the HR
39.0 (General) recertification credit hours toward PHR, Certification Institute of the quality of the program. It means
that this program has met the HR Certification Institute’s
SPHR and GPHR recertification through the HR
criteria to be pre-approved for recertification credit."
Certification Institute.

6. Compass Series Benefits
Improve financial results by:
 Turning supervisors and managers into leaders
 Building a culture of commitment and
collaboration
 Exploring ways to truly partner with customers
 Increasing productivity
 Reducing turnover
2010 © Copyright Tools 2 Succeed, Inc.

7. Increase Productivity
 NY research firm Basex found that office distractions account for
2.1 hours per day for the average worker
 Assume average manager earns $60K annually.
 Lost annual productivity would be approximately $15K.
 Time Management workshop helps to increase productivity.
 Even reducing distractions by 20 min/day will pay for the series!
2010 © Copyright Tools 2 Succeed, Inc.

8. Reduce Turnover
 *Turnover costs can reach 150% of employee’s annual compensation.
 Assume average employee salary is $50,000 annually.
 Cost of turnover can reach $75,000 per employee who leaves.
 For a company of 100 employees with a 10% annual rate of turnover,
annual turnover cost can reach $750,000.
 Additional costs difficult to measure may include:
– customer service disruption, emotional costs, loss of morale,
burnout/absenteeism, loss of experience, continuity, “corporate memory”.
 A major benefit of The Compass Series is reduced turnover.
 Retain just 1 employee and you’ve paid for the series 30 times over!
*Bliss, W. Cost of Employee Turnover. Small Business Advisor; Branham, L. Keeping the People Who Keep You in Business: 24 Ways to Hang on to Your Most Valuable Talent . (AMACOM).
2010 © Copyright Tools 2 Succeed, Inc.

9. Compass Methodology
• Emphasis on skills rather than theory
• High-Performance Concepts
• Engagement: Fun & Interactive
• “Spaced-Repetition” Learning
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10. “People feel and act like partners in the business”
HIGH-PERFORMANCE ORGANIZATION TRADITIONAL ORGANIZATION
Customer-focused. Internally focused.
Decentralized structure with autonomous, self- Centralized and bureaucratic structure.
regulating work units.
Planning and coordination done by work teams. Planning and coordination by management.
Jobs are broadly defined. Employees possess Specialization and narrowly defined jobs.
multiple skills.
There may be many ways to achieve same level of Standardization of performance. One single
performance. best way to do a job.
Minimum of rules. Values and common sense Uniform, strictly-enforced policies. “Do things
govern behavior. by the book”.
Department boundaries determined by task inter- Dept. boundaries determined by similarity of
relationship (product- or process-focused). function (Engineering, Manufacturing, etc.)
Training focuses on total employee development Training focuses on technical skills.
(e.g. business understanding, teamwork, etc.)
Rewards based on effectiveness of team. Rewards based on individual performance.
Employees viewed as partners. Employees viewed as tools of management.
Quality of life of employees is imperative to Alienated and unhappy employees accepted
organization. as given.
2010 © Copyright Tools 2 Succeed, Inc.

11. Stages of Organizational Development
High Performance
 Excellent performance results
 Growth from new business opportunities
 Excellent processes, structure, & systems aligned to strategy
 High involvement & empowerment of people
 Respect for people is a part of the culture
 Good communication and information sharing
Stability
 Consistent performance results
 Basic processes, structure, systems in place
 Adequate resources in place Where
 Some clarity of goals and direction Do YOU
 Consistency of priorities Place
 Well-defined policies & procedures Your
Chaos Team or
 Inconsistent results Organization?
 Crisis & short term focus
 Shifting priorities, lack of clear direction and goals
 Processes, structures, and systems not in place
 Unclear policies & procedures
 Lack of teamwork
 Inadequate people & resources 2010 © Copyright Tools 2 Succeed, Inc.

12. Compass Series Features
 Proven Materials
 Accountability Partners
 Performance Plans
 Workplace Assignments
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13. Compass Series Materials
Compass Series Binder with 12 Professional Workbooks
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14. Accountability Partners
 Participants choose Accountability Partners.
 They share their goals and progress.
 Questions are provided to discuss between
workshops.
 Participants share their experiences at the
next workshop.
2010 © Copyright Tools 2 Succeed, Inc.

15. Performance Plans
• Participants set “SMART” goals at each workshop:
 Specific
 Measurable
 Achievable
 Realistic
 Time-Bound
• Goals and progress are shared with Accountability Partner.
• May also be shared with supervisor, team, class.
2010 © Copyright Tools 2 Succeed, Inc.

16. Monthly Public Workshop Schedule
Southern California
8:45 AM to 12:30 PM:
Woodland Hills: 2nd Wednesday
Torrance: 3rd Wednesday
Series is continuous. Participants may join at any time.
Customized In-House Training Also Available
2010 © Copyright Tools 2 Succeed, Inc.

17. Additional In-House Training Programs
Mandatory Calif AB 1825 Sexual Harassment Training
Personal Effectiveness
• Customer Service
• Diversity
• Emotional Intelligence: A Plan for Personal Success
• Positive Impact
• Speaking for a Lasting Impression
• The Trust Factor
Leadership Development
• High-Payoff Hiring
• Performance Appraisals
2010 © Copyright Tools 2 Succeed, Inc.

18. Additional In-House Training Programs
High Performance
• Assessing Your Organization for High Performance
• Developing a High Performance Strategy
• Principles of High Performance
• Skills for High Performance Teamwork
• High Performance Leadership
• Developing High Performance Teams
Sales
• Core Skills: Building a Strong Foundation
• Principles of Partnership Selling
• Empowering Sales Performance
• 7 Powers of Persuasion
2010 © Copyright Tools 2 Succeed, Inc.

19. Contact Us
Sheryl Tuchman, CEO
Tools 2 Succeed, Inc.
(888) 9-MAXIMIZE
(818) 581-4888 x1
www.Tools2Succeed.com
2010 © Copyright Tools 2 Succeed, Inc.