How would you answer five (5) vital questions about your organization? How would your CEO and other levels of the organization answer them? Would you & your employees answer thee questions the same way? This workshop provides the questions needed to align and connect employee performance with your organization's business results.

1. Cindy Allen-Stuckey
www.makingperformancematter.com

2. Objectives
 Describe “organizational alignment”
 Discuss the business benefits to an aligned
organization
 Recognize the symptoms of not being aligned
 Know how organizational alignment works
 Know the five (5) vital questions needed to align
your organization
www.makingperformancematter.com

3. Organizational Alignment
 The process and practice of putting everyone
in the organization on the same page.
 All facets of the organization focuses on a
common objective – achieving business
results
 A step-by-step process for getting everyone
in the organization “rowing in the
right direction”.
www.makingperformancematter.com

4. Why is Alignment Important?
Strategy
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5. Top Business Benefits
 Increased Operating Margins
 Quicker Execution of Company Strategy
 Reduced Employee Turnover
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6. Power of Organizational Alignment
“A mere 7% of employees today fully
understand their company’s business strategies
and what’s expected of them in order to help
achieve company goals.”
Robert S. Kaplan and David P. Norton, “The Strategy-Focused Organization,”
Harvard Business School Press, 2001
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7. Your Organization Might be
Misaligned if:
 Strategies are not getting the results expected
 Not where you thought you would be
 Problems fixed to keep things moving right
now
 Departments hitting goals, company is not
 Finger pointing because of this
www.makingperformancematter.com

8. Personal Line of Sight
“A recent Gallup poll showed that organizations
with large numbers of dissatisfied workers
experience greater absenteeism and lower
productivity - as well as a 51% higher employee
turnover rate.”
www.makingperformancematter.com

9. Align Four Business Elements
 The leadership – develop and deploy the
strategy; monitor results
 The organization – structure, processes, and
operations by which strategy is deployed
 The jobs – necessary roles and responsibilities
 The people – experience, skills and
competencies needed to execute the
strategy www.makingperformancematter.com

10. Organizational Alignment –
Cascade Down
Leadership Planning
Mission, Vision, Values
Communication
Strategic Plan
Communication
Major Initiative - A Major Initiative - B Major Initiative - C
Organization
Planning
Department
Planning HR-Goal OP-Goal FI-Goal SL-Goal OP-Goal RD-Goal MK-Goal FI-Goal HR-Goal
Employee
Planning
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11. Planning Cascade Up Close
Leadership
Organization
Department
Employee
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12. Organizational Alignment –
Cascade Up
Leadership Performance
Mission, Vision, Values
Communication
Strategic Plan
Communication
Major Initiative - A Major Initiative - B Major Initiative - C
Organization
Performance
Department
Performance
HR-Goal OP-Goal FI-Goal SL-Goal OP-Goal RD-Goal MK-Goal FI-Goal HR-Goal
Employee
Performance
www.makingperformancematter.com

13. Alignment-Performance Pitfalls
 Developing strategy and throwing it over the
wall for implementation (execution)
 Heads-down focus
 Blaming the hired help
 Perpetuating the silo perspective
 Micromanagement
 Ill-defined roles, responsibilities
www.makingperformancematter.com

14. Questions to Keep You Aligned
 What is my role in the organization?
 What is my work responsibility?
 What is my job’s purpose
 What are the goals that guide my job’s
purpose
 What are the company goals?
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15. Example of Personal Line of Sight
 My role - Problem Solving Instructor
 My work responsibility - learn, understand,
and practice problem solving thinking &
how the company values/principles
intertwine with that thinking
 Job purpose - effectively deliver to any
level/role that ignites culture
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16. Example of Personal Line of Sight
 Goals that guide my job’s purpose - my
participants to
learn, understand, practice, and develop
their people in problem solving to fulfill
 company’s values and customers’
Company goals - fulfill vision.
expectations by providing high quality
training enabling to do business differently
by changing how their people think
and do business
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17. Overcoming Execution Pitfalls
 Communicate and engage
 Sharpen the organization’s capability to
listen, observe, learn, and act
 Look up and out as well as down
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18. Top Business Benefits
 Increased Operating Margins
 Quicker Execution of Company Strategy
 Reduced Employee Turnover
www.makingperformancematter.com

19. Summarize
 Describe “organizational alignment”
 Discuss the business benefits to an aligned
organization
 Recognize the symptoms of not being aligned
 Know how organizational alignment works
 Know the five (5) vital questions needed to align
your organization
www.makingperformancematter.com

20. Making Performance Matter
www.makingperformancematter.com
(812) 343-4366
Cindy Allen-Stuckey, MSED, MSM
cindy@makingperformancematter.com
www.makingperformancematter.com