The document discusses challenges facing product management in turbulent times, such as changing WiFi networks and user needs. It provides examples of supply-side issues like networks changing names and business models. Demand-side issues include evolving user preferences and pricing needs. The company has responded with solutions like an offline location finder and new pricing models. Overall, it recommends approaching challenges from the perspectives of customers, sales, economics and debate to develop effective strategies.
Loyalty on the go! How Mobile makes service effortless.Seb Reeve
Session from Call Centre Expo London in 2011discussing the rapid growth of the mobile consumer towards 40-50% of the UK population having a smartphone by the end of 2012. Nuance show how the combination of capabilities in these devices can be used to greatly decrease the effort between a customer and their desired outcome.
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Rethinking mobile – transforming enterprise mobility beyond mobile unified communications. Roy Timor-Rousso, GM Kandy and CEO, fring presents on the current state of mobile transformation.
Loyalty on the go! How Mobile makes service effortless.Seb Reeve
Session from Call Centre Expo London in 2011discussing the rapid growth of the mobile consumer towards 40-50% of the UK population having a smartphone by the end of 2012. Nuance show how the combination of capabilities in these devices can be used to greatly decrease the effort between a customer and their desired outcome.
Rethinking mobile – transforming enterprise mobility beyond mobile unified co...Julie O'Hara
Rethinking mobile – transforming enterprise mobility beyond mobile unified communications. Roy Timor-Rousso, GM Kandy and CEO, fring presents on the current state of mobile transformation.
What are Beacons and how do they work? What are their different uses? How does it compare to other technologies? What are Golden Gekko's recommendations regarding the use of Beacons?
IBM Collaboration Forum Intro - James EkIBM Sverige
Spaningar och strategier - James Ek chef för IBM Collaboration Solutions i Sverige öppnar årets IBM Collaboration Forum 2011.
Denna presentation hölls vid IBM Collaboration Forum 2011 i Stockholm.
iBeacon, BLE and The Future of Engagement: Dsrupted ConferenceDoug Thompson
Bluetooth LE beacons will do more than transform retail. They'll change the way we think about designing experiences and how we provide value to our customers and communities.
This overview of beacons was first presented at the Dsrupted Conference September 17, 2014.
http://www.dsrupted.com/about/agenda/
We have been doing some work with Beacons (iBeacon’s) at the moment and there where many preconceptions we had to overcome before getting to grips with the technology. We have compiled this presentation to help explain the landscape and explore some possibilities.
On Wednesday, July 17th, 2014 Retail Online Integration presented a one-day virtual event for cross-channel retailer - the Retail Marketing Virtual Conference & Expo (RMV). These slides are from the session "Beacons and the Future of Mobile Shopping" featuring Maya Mikhailov, EVP and Co-Founder of GPShopper, and Ryan Bonifacino, VP of Digital Strategy at Alex and Ani.
Many retailers today are experimenting with in-store beacons — i.e., Bluetooth-enabled devices that communicate with shoppers’ smartphones by sending them relevant ads, coupons, product information and more — to bridge the digital and physical shopping worlds. Consumers who opt in to receive such messaging can get great deals and valuable information, while retailers collect all-important customer data.
Want to know more about beacon technology, including how it works and how it’s changing the future of mobile shopping? Then listen in to this lively panel discussion featuring retail executives who have implemented beacon programs in their stores. Attendees to this session will learn the following:
* what beacon technology is and how it works
* how to use beacon technology to improve consumers’ in-store shopping experiences
* lessons from retail brands that are currently using the technology
* what’s next for beacon technology
* so much more!
Mobile VoIP: From a fragmented to a unified communication experienceVoiceSA
As the prevalence of mobile VoIP and VoIP in general increases, the value proposition must extend beyond cheaper minutes to be compelling. Going forward, it’s about users and applications that can deliver on the kind of convenience that makes for a seamless communication experience in combination with your office telephony. Cloud hosted telephony will have a significant impact in unifying business communication.
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This whitepaper explains and unlocks the power of proximity marketing and ibeacon use cases across a wide range of industries. Curated and prepared by award winning digital marketing strategist, keynote speaker and futurist to the travel industry, Stephenie Rodriguez. Rodriguez is the CEO of Mighty Media Group based in Australia.
What are Beacons and how do they work? What are their different uses? How does it compare to other technologies? What are Golden Gekko's recommendations regarding the use of Beacons?
IBM Collaboration Forum Intro - James EkIBM Sverige
Spaningar och strategier - James Ek chef för IBM Collaboration Solutions i Sverige öppnar årets IBM Collaboration Forum 2011.
Denna presentation hölls vid IBM Collaboration Forum 2011 i Stockholm.
iBeacon, BLE and The Future of Engagement: Dsrupted ConferenceDoug Thompson
Bluetooth LE beacons will do more than transform retail. They'll change the way we think about designing experiences and how we provide value to our customers and communities.
This overview of beacons was first presented at the Dsrupted Conference September 17, 2014.
http://www.dsrupted.com/about/agenda/
We have been doing some work with Beacons (iBeacon’s) at the moment and there where many preconceptions we had to overcome before getting to grips with the technology. We have compiled this presentation to help explain the landscape and explore some possibilities.
On Wednesday, July 17th, 2014 Retail Online Integration presented a one-day virtual event for cross-channel retailer - the Retail Marketing Virtual Conference & Expo (RMV). These slides are from the session "Beacons and the Future of Mobile Shopping" featuring Maya Mikhailov, EVP and Co-Founder of GPShopper, and Ryan Bonifacino, VP of Digital Strategy at Alex and Ani.
Many retailers today are experimenting with in-store beacons — i.e., Bluetooth-enabled devices that communicate with shoppers’ smartphones by sending them relevant ads, coupons, product information and more — to bridge the digital and physical shopping worlds. Consumers who opt in to receive such messaging can get great deals and valuable information, while retailers collect all-important customer data.
Want to know more about beacon technology, including how it works and how it’s changing the future of mobile shopping? Then listen in to this lively panel discussion featuring retail executives who have implemented beacon programs in their stores. Attendees to this session will learn the following:
* what beacon technology is and how it works
* how to use beacon technology to improve consumers’ in-store shopping experiences
* lessons from retail brands that are currently using the technology
* what’s next for beacon technology
* so much more!
Mobile VoIP: From a fragmented to a unified communication experienceVoiceSA
As the prevalence of mobile VoIP and VoIP in general increases, the value proposition must extend beyond cheaper minutes to be compelling. Going forward, it’s about users and applications that can deliver on the kind of convenience that makes for a seamless communication experience in combination with your office telephony. Cloud hosted telephony will have a significant impact in unifying business communication.
Rapelang Rabana will give us a glimpse into the key insights of the early mobile VoIP market, its growth and maturation and the impact of Cloud communication on the next generation of mobile VoIP.
This whitepaper explains and unlocks the power of proximity marketing and ibeacon use cases across a wide range of industries. Curated and prepared by award winning digital marketing strategist, keynote speaker and futurist to the travel industry, Stephenie Rodriguez. Rodriguez is the CEO of Mighty Media Group based in Australia.
Futurecom - Brad Bush Keynote - Limitless Realtime CommunicationsBrad Bush
Futurecom - Brad Bush Keynote - Limitless Realtime Communications
Intuitive, Collaborative, Contextual
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These slides discuss Network Effects, Platforms, Standards, and Complex Systems. All of these concepts continue to become more important as the digital economy progresses. From Uber to Instacart, and from smart phones to driverless vehicles, these concepts are playing an increasingly important role in the global economy. Their impact is most obvious when one thinks of the winner take all markets that are becoming increasingly common.
A simple presentation on UC irrespective of brands or companies. The references and views are taken from different market leaders, vendors & internet search. All Copyrights with their respective vendors.
Matt Clayton from MStar gave this presentation on Considering the Business: Successful Marketing at Blandin Foundations Annual Broadband Conference 2007.
SVPMA Dec 2014 Event
“Shifting to an Experimental Mindset: The Dos and Don’ts of Hypothesis Testing” with Teresa Torres, Product Consultant & Coach, former CEO
http://svpma.org/2014/12/december-2014-event/
SVPMA: 3 Tools to Increase Your Productivity ImmediatelySVPMA
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Read more: http://svpma.org/2014/04/april-2014-event/
SVPMA: Elevating from Consumer to Mission Critical ValueSVPMA
SVPMA March 2014 Monthly event:
“Elevating from Consumer to Mission Critical Value” with Brian Cox, Senior Director of Marketing for Enterprise Solutions, SanDisk
Read more: http://svpma.org/2014/03/march-2014-event-2/
SVPMA: Charting a Career Path to Dream Product Management JobSVPMA
SVPMA Jan 2014 monthly event
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Read more: http://svpma.org/2014/01/january-2014/
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Successful Brand Management: Moving from a Product-Centric Focus
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India Orthopedic Devices Market: Unlocking Growth Secrets, Trends and Develop...Kumar Satyam
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Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...BBPMedia1
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Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
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Remote sensing and monitoring are changing the mining industry for the better. These are providing innovative solutions to long-standing challenges. Those related to exploration, extraction, and overall environmental management by mining technology companies Odisha. These technologies make use of satellite imaging, aerial photography and sensors to collect data that might be inaccessible or from hazardous locations. With the use of this technology, mining operations are becoming increasingly efficient. Let us gain more insight into the key aspects associated with remote sensing and monitoring when it comes to mining.
Affordable Stationery Printing Services in Jaipur | Navpack n PrintNavpack & Print
Looking for professional printing services in Jaipur? Navpack n Print offers high-quality and affordable stationery printing for all your business needs. Stand out with custom stationery designs and fast turnaround times. Contact us today for a quote!
1. Product Management in
Turbulent Times
Daniel Callahan
Senior Director, Corporate Access &
Channel Services
dcallahan@ipass.com
2. Corporate Overview
Founded: 1996; IPO July 2003
Business: Policy-based enterprise connectivity and security services
to keep the remote and mobile worker protected
Virtual Network: Global coverage in 167 countries
Largest enterprise grade global Wi-Fi footprint
Financials: - 2004 $166 M revenue
- Q2 2005:
$43.1 M total revenue
$2.1 M broadband revenue
$5.7 M service fee revenue
$169 M cash - debt free
Metrics: 2300 enterprise customers – nearly 100% renewal rate
270 Forbes Global 2000 customers
Over 500,000 distinct end users
3. iPass Elevator Pitch
“We provide enterprises with the tools they need to
connect their employees to the corporate network,
safely and securely, from anywhere in the world.”
IT Values
Secure connectivity
Lower help desk costs
Endpoint and network protection
End User Values
Easy-to-use interface consistent across all access types
Streamlines logon process (laptop, VPN, network)
4. Unifying Networks
Unparalleled Global Coverage
17,000 dial access points in over 160 countries
Over 23,000 Wi-Fi & broadband venues in 67 countries
Includes most major airports and thousands of hotels
Wi-FI provider partners include:
T-Mobile® Hotspot, SBC FreedomLink, Wayport, STSN (US)
BT Openzone and Swisscom Eurospot (EU),
Yahoo!BB and NTT (JP), and China Telecom (CN)
7. Supply-Side Changes
STSN changes its name to iBAHN
Changes SSID to iBAHN in some cases
Retains STSN SSID in some cases
How to “sniff” iBAHN SSID and associate with STSN SSID
stored in client directory?
T-Mobile North America part of iPass network; T-Mobile
Europe is not
But both networks share SSID “T-Mobile”
How to guide user to an iPass-supported T-Mobile hotspot?
8. Supply-Side Changes
Tokyo Venue Owners Sell Space to Wi-Fi Providers
Multiple providers at one location, with multiple SSID’s
SSID’s not broadcast
How to help user find an iPass-supported network?
Japan “tier 2” Wi-Fi providers must employ WEP keys
How to inform user if client doesn’t store the key?
Evolution of Wi-Fi business models
Usage-based; pay-as-you-go
Managed service
Free
Flat rate per venue
Variable usage rate based on performance
Revenue share with advertiser (CbB)
9. Supply-Side Headaches
Varying competitive situations among suppliers
Dealing with local monopolies
Varying levels of network engineering experience
among suppliers
Insufficient network backhaul
Burger King UK story
Varying attention to details of venue information
Munchen vs. Munich
Which McDonald’s?
10. User Headaches
Wi-Fi device manager contention
Device managers don’t share well
How to invoke/release device manager for campus vs. public Wi-Fi?
Online hotspot finder
How do I know where to go to get online, so I can figure out where to
go to get online?
Venue Sorting
How to adapt system built around phone numbers
Munchen next to Muncie next to Munich
Searching
What city is Dulles airport in?
What prefecture am I in here in Tokyo?
11. Demand-Side Changes
Evolving pricing needs
Usage
Usage with a daily cap
Daily flat rate
All-you-can-eat
Development of brand
T-Mobile, Starbucks, Borders ≡ “I can get connected”
12. Demand-Side Changes
Acceptance of “casual” Wi-Fi venues
Restaurants, coffee shops
Acceptance of “free” Wi-Fi venues
Panera Bread
Change in connection behavior
Get on/get off
“Just Connect Me”
Manage my connection across access media
13. Some Ways We’ve Responded
Offline finder
2.x client WEP key message
Venue sort order
Enable access to non-iPass networks
Change in pricing models
Change in revenue model
15. Balloon Tips
Feature Benefit
iPassConnect™ displays Easier for users to
a balloon tip from the determine Wi-Fi network
system tray when a Wi- availability.
Fi network is available.
16. How to Cope with Turbulence
Think like a customer
Why would I buy this?
What problem does it solve?
Does this apply to me?
Will I be a hero?
Think like a sales person
Who kind of person would buy this?
How will I know when I see one of them?
How is this different? Better?
17. How to Cope with Turbulence
Think like an economist
What factors would drive demand? Inhibit demand?
What factors would drive supply? Inhibit supply?
Who’s motivated to do what?
Think like a debater
Try on the opposite point of view
How does this change everything?
How does this change nothing?
18. How to Cope with Turbulence
Find a guide
Has some other company (probably in some other industry)
faced this issue before?
Talk to your customers
Don’t ask them what they want
Ask them why
What would they want if they knew what they wanted?
Talk to your suppliers
What are they experiencing?